Cool Cat Casino - Still haven't received my payment

Hector Serna United States
posted on May 15, 2016.

My withdrawal was approved on April 15th and still has not even been sent to the processor. Every time I ask for an update I get the same non-answer. They state that they are running behind due to the amount of withdrawal requests they have been getting. Thats understandable, but they can not even give me an estimate of how long the delay will be. I'm just at the end of my rope.

posted on May 18, 2016.

Hi fb_102­100­075­149­64372--

I'm terribly sorry for the delays and frustration you've experienced with this.

I'm happy to be replying with good news. I've had a look at your account and tracking on your payment came through earlier today. I can see that your payment is set to be delivered to you, tomorrow (Wednesday) by 10:30 AM. ;-)

I wish you all the best,


Hector Serna United States
posted on May 18, 2016.

That's great! I'll be looking forward to receiving tomorrow!

Hector Serna United States
posted on May 18, 2016.

I received the check this morning, thank you! You can close this complaint

posted on May 19, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.