Cool Cat Casino - Waiting payment for over 3 months!

Larry Langlois United States
posted on March 26, 2016.

cool cat has failed to make good on a payout for what is now approaching 90 days. The payout was
approved but never sent. I inquired and was coached to open a debit card which i would in turn be able to use withdraw funds. that was several weeks ago but I have received no such card in the mail. Now they won't even respond to inquiries. I sent in all required information and was twice told that my withdrawal was approved and should be to me in 10 business days. This is 1750 dollars not a small amount. very frustrating. Cool cat is running a scam.

posted on March 30, 2016.

Hi fb_101­539­598­491­21147,

I'm so sorry for the delays you've experienced and I certainly understand your frustration. I can also tell you that this is not a scam.

Your payment has already been sent off to you and I would expect we'll see the tracking in the next few days. The moment tracking arrives, you will receive an email with full details. Additionally, I will reply here, once tracking arrives with an update.

I'll continue to monitor this for you.

All the best,


posted on April 1, 2016.

Hi fb_101­­53­9­5­98­­491­­21147,

I just did a quick check and I can see that the tracking on your payment has come in and is set to be delivered to you, tomorrow (Friday). ;-)

I apologize for the delays you've experienced.

I wish you all the best,


posted on April 4, 2016.

Dear @fb_10­153­959­849­121147,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.