Club World Casino

I don’t know what words to say about this casino. Amazing must be the one. They have a great selection of RTG games and their payouts are super fast. I started playing on 09/21/2019 and won $4,000. My account was verified and approved by Monday morning and by Wednesday 09/25/2019 my withdrawal had already been processed and sent to my bank account. Simply amazing! I definitely recommend this casino for any players from the USA!

Nothing at all! 24/7 customer service and speedy withdrawals! What else can a player ask for? They offered me amazing bonuses and a great selection of games.

Club World Casino

September 22, 2021

Hi NOAHCASINODUDE_,

Thanks for your review. We appreciate the feedback.

Thanks,

The Club World Casino Team

Had a free bonus of 20 won 1000 dollars play through was more than fair. First time I played this site and will continue to do so. Used to play slotslv only but withdrawal fees very high I’ll stick to this casino glad I came across it

Nothing at this time will see after pay actually comes got the check by mail option

Club World Casino

November 6, 2018

Hi KAYTO1959,

Thank you so much for your feedback, we're delighted to hear you're enjoying playing with us. Please feel free to contact us at any time as we're always available to help and look after you.

Happy Playing.

Thanks,

The Club World Casino Team.

I have been a loyal player at the Club World Group for 9 years now. Over that period I have played at 5 of their casinos and won many jackpots and had some huge wins that brought my balance well into the high $20,000 territory from just a few hundred dollars starting out with the real series slots on a random night. Lots of jackpots here! This casino offers really amazing bonuses that only get better as a player increases their loyalty with the group too! They offer very competitive bonus deposit matches like all the rest but what really makes them stand out is their monthly VIP loyalty bonus free chips which have brought me wins in the thousands as they are often times a few hundred dollars or more and have low play through requirements. They also offer cash back bonuses on losses over the weekend and next day free chips in appreciation at times for gaming the night prior.

This month alone I have had $26,000 dollars in active withdrawals collectively between my accts at Club World, Aladdins Gold and Lucky Red. The VIP staff have treated me at all times with the upmost respect and courtesy honoring any requests I've had for clarity on recent Casino Group ownership changeover rumors which ultimately they've more than proven has not changed their stellar reputation one bit- they are so far from being a 'rouge casino' it's not even funny... In the last two weeks alone, I have hit three slot jackpots believe it or not!

Most importantly!! This is a Casino Group that pays out winnings in a very timely manner as well, the fastest online that I have ever seen. I get international wires approved on a Friday and into my bank acct the following Tuesday or Wednesday at the latest- like clock work.

Finally, what I most enjoy about my experience with the Club World Group is the actual agents on the phones. They have personality and are really invested and REMEMBER each and every frequent player. They not only often remember my name but things about me in my actual life with work and personally that REALLY make this Club World Group and all of their attached casino offerings, the very best of any online gaming experience I have every had, truly.... it feels like you are a part of something real.

player name- Drjonz

I am not a huge fan of all the international debit fees that are incurred with each deposit made but I suppose that is the price of doing business.

After an initial misunderstanding (allowing for fault on both sides) Club World has stood up, stood tall, and supported me, as a player, in the best way possible.

Much like life, we all take mis-steps, but when someone (or some company) does right, doesn't that mean more than anything from the past.

I play here, and I will play nowhere else.

The kindness of their chat staff...They are interesting, unique, and love to talk to people...

Why are they doing that? :-)

Club World Casino

July 6, 2018

Hi Deckujay,

Glad that the misunderstanding was resolved so perfectly, thank you for your comments.

We'll make sure we use these mis-steps to keep improving for you and all our players in future.

Always get in touch if you need anything.

thanks,

The Club World Team

I love the customer service. Everyone has been extraordinary helpful and kind. When they wish you luck after helping you, I actually felt they meant it. All I play is black jack. I have found the game to run in dramatic streaks. When the casino get hot they get smoking hot, very similar actually to any Vegas casino. I have had wins, but over all I am down. Not dramatically but significantly. I don't attribute this to anything other then luck. I do have a complaint.

I have read glowing reviews about pay-outs. I have not experienced this at all. I understand that your ID has to be verified. The verifying process was very fast. The pay out was not. It took few hours for the payout to be confirmed. It then took 2 to 3ays for the payout to be authorized. Then it took a day or two to be completed.
The second time I asked for payouts was the week prior to Christmas. After waiting two days to have my payouts authorized and approved, out of no where a decision was made to stop all payouts due to the large amount of activity in Bitcoin trades. They decided without notice to delay payouts until after the holidays. This will turn out being over a week of not receiving money that is owed. I think this is wrong and bad policy. To make things worse they did nothing special for VIP customers as causing such a HUGE inconvenience. If you advertise Bitcoin withdrawals take 1 day as it says in your cashier area, then that is what it should take. Other then that, its great.

Club World Casino

January 29, 2018

Hello DKOSSAK1,

Firstly we would like to thank you for your feedback it’s very much appreciated, it is imperative for us to ensure our customers enjoy their experience and we’ll do our utmost best to ensure that’s the case.

It’s really nice to hear you enjoyed your interaction with our support department, customer feedback is one of the most important things to us here at the Club World Group as it not only helps us improve our customers experience but allows us to build close relationships by making your journey more personal.

In regards to your withdrawal experience, We would like to sincerely apologise for any inconvenience caused and assure you this action was taken for the sole benefit of our customers and not to cause any unnecessary delays/inconvenience. It came to our attention that Bitcoin fee’s had risen dramatically. We took the decision to protect our players from incurring these fees directly as this would have taken a significant figure from your withdrawal amount.

We appreciate this was last minute and of course this decision wasn't taken lightly, although the overall benefits outweighed the downfalls when it comes to our customers so the decision was to stop processing until the fees had dropped.

We’ll do anything within our power to ensure things run smoothly for our customers and if you could please contact our support department directly I’ll have them ready and waiting with something for you.

As always, take care and we hope to hear from you soon!

Thanks

Absolutely love this casino. Winning has been consistent. I have cashed out through bitcoin twice in the past week. Both on free chips. $500 and$350. That was just Monday though Thursday. I made sure to verify my documents first. Took about 3 days.

Withdraw takes takes about 4 days through bitcoin, total crime the request, to the approval, then to coinbase, into my bank. Wonderful experience. Ingot burned 1 to many times from other casinos.

One you are a vip you are treated like royalty. The free chips have a 10x playthough, and a 10x cash out. You don't have to wait for an email for a chip. They are so generous. The live chat is quick and easy. I have yet to get dissapointed. Follow the rules. Make a deposit I'm between free chips. If you don't use a bonus you get cash back. Don't be afraid to ask they are awesome!

IThere has been a glitch with the coupon link page. I am not a ppl person so speaking live chat to claim a coupon or free chip seemed overwhelming. But it has been a blessing. The live chat is super generous with free chips, again follow the rules. But you can claim coupons/bonus though the live chat. Super fast responsive customer service.

Club World Casino

January 29, 2018

Hi JLIZCAMPBELL,

Firstly we would like to thank you for your feedback it’s very much appreciated, in addition it’s vitality important for us to ensure our customers enjoy their experience and we’ll do our upmost best to ensure that’s the case.

In regards to the coupon issue you’ve been experiencing we sincerely apologise for any inconvenience caused and we understand customers may not want to go through onto our live chat in order claim a coupon, I assure you this is something we’ve been working on and expect it to be resolved but we’re glad to hear your experience with our support department was a pleasant one.

In addition we can of course note down your account and once the issue has been taken care of drop you a quick email to confirm all is well.

As always, take care and hope to hear from you soon!

Thanks

Payouts are generally efficient. I love the staff/customer service via chat and email.

After winning a considerable amount (a lot) they removed all coupon availability and took away my comp points. To add insult to injury, I can only bet 25 dollars. That's it. Across all sites and games.

Punished for winning.

Club world group is very legit and professional. The support is very helpful they answer all of your questions fast. The customer support on phone is just as good A+ in customer support.

What I don't like are the small list of games they offer from rtg. I have been playing rtg casinos and rtg software since it first came out years and years ago. One thing I can tell you is I know most of these games and how they function. They definitely aren't kicking the way they should. I have an eye for these things and I wasn't satisfied so that is the reason I am not using them again. The first time I figured it was bad luck. Second time okay something's not right bye bye.

Club World Casino

January 29, 2018

Hello ACTIV1ST,

Firstly we would like to thank you for your feedback it’s very much appreciated, in addition it’s extremely important for us to ensure our customers enjoy their experience and we’ll do our utmost best to ensure that’s the case.

We are really happy to hear you enjoyed your experience with our support department as it’s our primary intention to make all our customers feel part of the Club World family.

In addition to your point about the games we offer, we assure you this is something we work on continuously with our software provider to ensure we have a variety of different games but of course respect your opinion and will work on it to ensure we continue to improve the variety of our games.

Lastly our software continuously goes through strict checks to ensure we’re providing fair gaming to our customers but after reviewing your gameplay we would to invite you back and if you could contact our support team we’ll have something waiting for you.

As always, take care and we hope to hear from you soon.

Thanks

Been playing with CW for many years and never had an issue. Payouts are quick and easy! I don't even consider playing elsewhere.

The mobile playform needs more games and a heads up when they are updating would be nice.

Club World Casino

January 29, 2018

Hello KING57,

Firstly we would like to thank you for your feedback it’s very much appreciated, in addition it’s extremely important for us to ensure that our customers enjoy their experience and we’ll do our utmost to ensure this is the case.

In regards to notifying our customers of any new game updates on mobile we can of course look into this, we have in fact just spoken to the relevant department that deals with this area and they’re going to look into setting this up for our customers.

If you have any further feedback for us we’ll happily review it and see what else can be done to make things more beneficial for our customers.

As always, take care and hope to hear from you soon!

Thanks

I love the games and I have hit and won at Club World a few times.

Well after I hit they closed my account. Nearly a year later they finally said that was a mistake they do not close accounts for customers that are just positive against the casino. So they reopened my account. Again because I won I was not allowed to use any bonuses anymore. Apparently they just take things away until the odds are so stacked against the player they do not come back. Might as well close our accounts.

Meanwhile from legitimate play I had accrued $37,000 in comp points. But of course I was not allowed to redeem any comp points either. So you can play here but if you win...no bonuses...you will be excluded from using comp points you earned legitimately through play and you will be limited to base deposits only. Sounds like a blast doesn't it...an RTG casino with no comp points and no bonuses. Again this is essentially the same as closing a user's account...no difference.