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Club World Casino - Check bounced

RESOLVED
Complaint Info
Disputed casino Club World Casino
Reason Declined payment
Amount $ 1049.99
garybaker198 United States Message
Posted on May 13, 2017

I received a cash-out of 1049.99 from Club World Casino on April 26th 2017. I deposited it and today it was removed from my account as the check bounced. I closed my account with Club 'World and can not log in to print my details. Cashing international checks like this already looks suspicious, and to have a casino bounce the check looks even worse. They could close my account for it being suspicious. Im beyond upset with Club World. I have lost much more then what this check amount is. This needs to be resoved immediatly.

Posted on May 15, 2017

Hello Gary,

Could you please provide me with your Player Name so that I can investigate.

Thanks

AskGamblers
Posted on May 15, 2017

Dear Club World Casino,

Please keep in mind that player's login details could be found within the notification email sent from our complaints system. However, to avoid losing time we have just sent these manually as a private message.

garybaker198 United States
Posted on May 16, 2017

Please delete this complaint as I was confused. Thanks. It would not be fair to keep this as people may see it as something negative even if you put solved on it.

AskGamblers
Posted on May 16, 2017

Dear @garybaker198,

Please be informed that once published by the player and registered at the system, it is impossible to delete such complaint regardless of its status. 

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Thank you for your cooperation.

AskGamblers
Posted on May 17, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

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