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Cherry Casino

Player Rating 39 reviews
6/10
39 reviews
Complaint Response 10 complaints
2 days avg. 10 complaints
What we like
  • Backed by a long professional history and Cherry ownership
  • Complete with the entire library of NetEnt games
  • 24/7 support assistance via online contact form
  • Protected with SSL encryption
  • Certified fair by SKL and TST
What we don’t like
  • No US players accepted
  • Limited video poker variety
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Cherry Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.cherrycasino.com
Established
2000
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, German, Norwegian
Casino Type
Instant Play, Sports, Mobile

Cherry Casino is a chic NetEnt casino that has been in operation since 2000, although they have a history in land-based gaming that reaches back to 1963. The online casino is currently operated under Cherry Ltd. The casino's games are powered by NetEnt, a leading software developer in the gaming industry. They hold a license from the jurisdiction of Malta. 

Security and Fairness

As a company with a long professional history, Cherry Casino understands the importance of player security on the Web. This is why the entire website is protected with SSL encryption, a safety protocol which makes it impossible for anyone to see the data you send to the Cherry Casino server. This makes registration, logging in, banking, and playing all completely safe.

Cherry Casino has always maintained that a fair game is of the utmost importance. This is why they have the Fair Play page easily accessible to anyone interested in learning more about their random number generator. This page contains current certifications from both the SKL and TST, two auditing firms who have reliably verified the genuine randomness of Cherry Casino's NetEnt games.

StallCation

Complaints

Read the complaints other players have left for Cherry Casino. Learn more about complaints.

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Cherry Casino - So slow on a withdrawal request
I have had an account at Cherry Casino for more than a month now and have made regular deposits. Outside of this delayed payment issue, they seem like a great casino with a fresh look and feel. On October 21, I made a deposit of 300€ from my credit card and played the slots with that real deposited money. I ended up winning a balance of 8420€, which I decided to withdraw after I stopped playing. On the length of the withdrawal process, Cherry Casino states on their site: “We will do our utmost to process any withdrawal as quickly as possible and usually they are cleared within 24 hours, but it could take as long as 72 hours depending on workload.” My withdrawal has now been pending for more than 6 days after all requested documents have been approved. After more than 72 hours had passed, I contacted the casino support on October 25. The Cherry Casino support is very kind and quick to respond but unfortunately they have not been able to tell me when my money will be transferred. The first explanation was that there is a technical issue regarding my withdrawal and their technical department is working on solving the issue as soon as possible. Since then, the delay reason has changed to an ongoing security check and they have told me that as soon as that is completed, the money will be transferred. I respect security checks, but there has been enough time for Cherry Casino to complete the process. I hope this issue can be resolved quickly and I kindly ask for Cherry Casino to complete the withdrawal and transfer the 8420€.
staus Resolved
€11000
Cherry Casino - Too slow on withdrawals
I went into cherrycasino and talked with customer service to ask some questions before I started to register an account. A guy named "Hugo" answered all my questions and I was very impressed of the great service I got from him. He is a really nice guy, to bad I didn't meet him again after asking about my money for 10 days now. The rules are very clear about the bonus: 50 NOK max bet, so I made a deposit of 1500 NOK and doubled it with the bonus. I always followed the 50 NOK max bet playing only jackpot6000 slot. After I lost my real money and bonus, I cancelled the bonus and made another deposit of 1500 NOK and got another 1500 NOK with bonus. This time I went 50 NOK bet and finally I hit the jokers and won 30000 NOK. After that I wagered the entire bonus and made a withdraw of 31000 NOK. I sent all the documents required and all the documents were verified the next day. Then after almost I week I went in and asked why the withdraw didn't happened yet, and I get the same answers every time. It's either a security check or it's into the financial department waiting to get withdrawn. Now it's been 10-11 days and still I get the same answers, and it's just a shame because I play on different casinos for several hundred thousands of dollars every year and no one has been this slow with the payment. Just to be clear, I have nothing against cherrycasino. The have been mostly kind and it seems like a great casino, but you just can't treat a customer that way. I felt like most people just copy/paste the answers every time I was in there to ask about my money. I hope we can figure this out fast and peaceful and that they won't delay the withdraw next time.
staus Resolved
kr31000

Complaint Statistics

Resolved 7
Avg. Amount $ 4,825
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Top reviews from our players

My review will be on Cherry Casino, which is Netent gaming, one of my favorites games to play at.
Before I registered at Cherry Casino, off course I visited my favorite site Askgamblers to check what kind of casino is.

What are the ratings, and if I see few people well 2 of them, whats theirs opinion which I really appreciated, so when I read theirs opinion and if the ratings are positive I am becoming depositor for sure.
I really didn't know about this casino, till few weeks ago when I saw they were giving 100% match on your first deposit bonus and plus they were given 30 free sins because that day, they had a promotion.

So why not, whenever if casino is giving good deposit bonus and free spins and on top of everything included, its a good solid casino with fast payouts why not to take that advantage of theirs offer.
When I registered I contact the chat support to ask them about the free spins will I get them, so I have to say they were very professional, friendly, polite like any support should be in every casino.

I deposited 30 euros so I start playing with 60 euros, because of the first deposit bonus.
So I try to play the new slot again Wonky Wabbits, although in one other casino I didn't had any luck wit it, and I don't know what come to me to play it again.
So I played 20 rounds and that game just took almost 8 euros, because the game was not getting any winnings.

Then I changed the game and start playing Gonzos Quest.
I didn't managed to wager the bonus ,but i had really good time here I was playing for a while and I guess I didn't have luck that day.
Even that I didn't made any winnings or withdraw from them I like this casino and I will be depositing really soon there again.

I do recommend this casino, like I mentioned before, good, solid, casino you can trust, very professional chat support, I like the looks of their site and they are offering good bonuses.
So Cherry casino gets 9/10 ratting from me.

Hi Katemak, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar

I have been playing at Cherry Casino for a short time but I must say among the casinos where I’m member at and have ’cherry’ in its name, this is by far the best place. Manly thanks to the numerous positive feedbacks I read here I could get to know them. Their site is very elegant and very good looking. Examining their promotions and their terms I liked there were no hidden details or any tricky things, every more important info were there and crystal clear written.

The 100% welcome bonus was automatically credited after depositing and all of the stuff need to do till push the spin button took no more than just a few minutes. They offer NetEnt and Microgaming games to play and their web based platform really works great.

I played some well-known popular slots like Hellboy, IR, Frankenstein or Dragon Island but my most memorable time was with a NetEnt game that I've never played with before – the Mystic Maiden. I’m not saying this is the best slot game they've ever created but I liked its free spins’ rich rewards especially if I could have used it with x10 multiplier. I was with it an extended time till almost the half of the wagering requirements was completed and my balance was slowly increased when all of a sudden the features appearance started to slip away and it was useless to change the bet amount, so I felt the time arrived when I needed to switch to another game. I turned to Alien Robots which is definitely not my type of game and found it ugly but we know fortune is blind and never know where it comes but not that time. At the end I was a little bit short of completing the bonus task but I wasn't too worry about it because I enjoyed playing great games and found a good place where I can do it.
One thing I miss here. It would be nice and very useful if they make available the option to sort out games by software or names.

To date I haven’t been successful enough to withdraw anything so I can’t tell a thing about their payout habits but so far good impression, great environment I've experienced here.

Hi Paquito76, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar

They are a Netent casino with positive reputation a fast pay outs. I wanted to play some casino when I get my salary to my credit card. I saw they are was on the 1 day withdrawal list so I was choose them. I didn't browse their promotion page because I didn't want to get any kind of deposit bonuses because I like to play with my own money on Netent casinos. I think the free spins promotions and the percentage bonuses are only gives extra wagering. So when I can I deposit a higher amount from my own money and not accepts any match bonus or free spins. When I logged in I went to the live chat and asked about my bonuses. She cleared the depending bonuses from my balance for my request. After it I deposited but this time with my credit card.

I deposited 50 euro. I received it instantly and started to play on the video slots. My first choice was the Frankenstein. Usually I start with that machine because I like the expanding wild function. I started at the 1 euro bets because I wanted to win big in a short time. That strategy not works all the time like in my actually game play. The free spin symbols are wasn't shown only a few times I get 2. I was desperate and almost all of my money is gone fast. I had 9 euro when I get that three red mill. My spins are finished before I get any multiplier to my free spins. I ended the game with 21 euro total balance. I was angry and didn't changed anything so I played down my money on the same bet and same game. After a 30 spins I went down to zero and I didn't won anything only I get some stress from them.

Hi Szirtisas, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. Regarding your concern, I can assure you that all our games are fully regulated and above board. Our casino uses random number generators (RNG) which have been approved and thoroughly tested by two independent third parties, Technical Systems Testing in Canada and iTech Labs in Australia, guaranteeing a fair casino experience. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar

Cherry casino is powered by net entertainment software, which I like very much, and also as far as I know it is very old and reputable casino. Of course I decide to give a shot to such good casino and see how it goes for me, I made deposit of 35$ from my skrill account, and casino double my amount so I have 70$ to play sweet netent game. I start with bloodsuckers slot, and I want to tell that this slot have a very nice RTP around 98%, this means that house edge in this slot machine only 2%, and you can easily wager your bonus in this slot for example.

I start playing it, but soon get bored, of course, in this slot you can not made very nice big win, and usually you will get lot of features with range 10 - 100 x bets. After it i decide to play wild rockets at 0.50$ bets, but it start eat my money so fast, that I decide left it with 40$ I left and go to dead or alive at 0.36 bet, get freespins very soon, unfortunately only with 3 scatters I remember, 5 scatters on this slot pays unbelievable 2.500 x your total bet, unfortunately I still trying to get this 5 pistols, but no luck for me atall. Freespins pay me very nice 100$, but it can be much more, around 1k$, but I did not get my last so needed 5 wild on payline, that was pain of course, but 100$ on 0.36 bet is also nice result. After it I made mistake, I thought that this is my day, upped my bet to 0.9$ and continue to play this slot. Of course soon Ii get busted and saw on my account fat zero.

That's all, thank you for reading my review about cherry casino, now I will give them some marks:
Support: A+
bonuses: B+
Withdrawals: not test
games selection: B+

Hi Aemakgol, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar
Inactive user

With much money left to burn I searched online for a nice NetEnt casino ready for me to excel in what I do best in the gambling world...win, defeat, collect and conquer! This NetEnt casino gave me a total rush of absolute entertainment whilst seeing my balance numbers rack up over and over again!

Playing Wild Turkey, Disco spins, Space Wars and Jack Hammer 2....which is the #1 favourite of mine on this casino seeing double digits dueling each other as they fought for who stood the highest for my 2-3 coin bets, triggered or not! The ones that didn't surprise me well enough are Beach on $0.60 bets, Starburst....sadly to say on $0.40 bets, and Mega Fortune on $0.75 bets. You should of given me 3 scattered champagne bottles instead of your short coming twos! D**n it's the high life music of this slot that gets me going this slot and more so for the outstanding Jackpots every time! I did win a small $6.06 for 4 limousines on a payline with no bonus or free spins landed on any of my persistent spins! As I liked this casino for it's amazing atmosphere there was two features I disliked.

Cherry casino is great for it's games and promotions but as a Canadian player one of the issues I had were one, NetEnt bonuses are of course out of my line of sight when I aimed for it with total precision just when I wanted to hunt it down and receive something better than what I would start off with. In a few words my country wasn't allowed to collect that 100% match bonus. Another issue I had with Cherry casino rose from it's support. Now everyone knows that live chat is great for instant answers but the fact remains Cherry casino for their support is through a form. I can't say all of it is atrocious because they at least gave me a response within 30 minutes for English responses to make up for it's instant replies! That compensates for their lack of support don't you think?

I took home $212.31 after playing on slots. I forgot to say that their Live Blackjack is just wonderful and only this time the cards they've dealt were going my way for once instead of spiraling my balance down to hell! Cherry Casino gets an 8.7 out of 10!

Hi, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar

I only spotted Cherry Casino a few weeks ago...I cant believe I haven't seen it being promoted anywhere, well up until I found it on here, now I see it everywhere. lol. Always the case. But I really like this casino for a lot of reasons. I cant think why the rating is only 5 out of 10 because I personally rate it way above that...id say 8 out of 10, and that difference between 5 and 8 is a massive leap in terms of rating!

To start off with Cherry Casino is powered by NetEnt...who doesn't love NetEnt, you cant not love it can you? There are so many good slots to choose from and Cherry casino is no exception. At first I was unsure whether to deposit or not simply due to the fact that I hadn't heard of them though. I was hoping to get some kind of no deposit bonus from them so I could have a go of their slots first but that was out of the question, so I had no choice but to deposit now Id found it.

I received an instant deposit bonus of 100%, which was credited to me straight away. All of their slots are available to play instantly so there is no need for any downloads, well they don't have a download anyway so you have to play by flash. Perfect. The bonus comes with the bog standard x30...again perfect. As far as I am aware all slots count 100% towards your wagering including progressives....you know what I am going to say now don't you...YEP Perfect!!! lol. Ok ill stop that now...lol, I'm just trying to get my point across that this is a decent place to have a few spins and a flutter with your money.

As ever with NetEnt I was spoilt for choice for what slots to choose, and I'm hopeless at knowing where to start, I end up flicking through pages and pages for like half hour till I decide what one to play, especially at a casinos like this which id never heard of or played at before. Anyway I started off with Fruit Shop...ooh this is a lovely little slot to play and it got my balance over 80 quid from my starting balance of 40 so I was off to a good start. Whenever I get my balance up a little I like to have a go of Jack Hammer 2, was a little gutted when I realised they didn't have it but they do have Jack Hammer (the first one). Its 25 as opposed to Jack Hammer 2 which is 50 lines and its no where near as good but its ok. I used to hate Jack Hammer, thought it was a load of rubbish going back a year ago but then I started getting the hang of it. You can spin for ages and your balance goes right down but then you can get a few sticky spins of the top paying symbols and you get nice wins...free spins are ok too...although I hardly ever get them but thats just my luck because my partner loves it too and he always gets free spins.

I didn't make a withdrawal or anything from my first deposit, or any deposit I have made here yet, and I think I've deposited about 4 times now...I've come close but ended up loosing it then. Most recently I played one of their newer slots Space Wars, didn't think much of it at all!! Its 40p a minimum per spin and every time you get a win you get 12 free spin afterwards. Most of the symbols are stacked so your looking at getting them all on the screen really. I spun for ages without winning a penny....but I can see the potential in it...so I know ill end up playing it over and over till I either win big or it just bankrupts me. The other thing about it is there are no separate free spins or bonus feature, that's just it so it can get a bit boring.

It is definitely worth playing a Cherry Casino, I'm hoping I will have a withdrawal from here soon, but even if I don't I think ill always come back here now again for a flutter and I highly recommend it to any NetEnt lovers.

Hi Cocopop3011, Thank you for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are appreciating the wide variety of games we offer. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar

Cherry casino is opened long time ago, and since then have a nice reputation and nice casino. I made there deposit of 100$ and get 100% match bonus to 200$ balance. I was happy with this offer, and start to grinding with 2 euro bets, first slot I start was evolution, and this is very nice slot with unique sounds and graphics. Also freespins like there I never see in any casino and from any software.

I just love to play this slots, and happy to play it every time. I do not made any profit in this slot, so I switch to crusades of fortune, there I did not have any luck, again playing in minus, so I just switch to alien robots, because I love this slot, and it most times give me money, or take. I grind it 1.2$ bet, and I have a nice feeling. Yes, I get freespins, and won 200$ on it. With 280$ I go to jack hammer 2 and this time it kill my 100$, and with 180$ balance I switch to some other slots, play, play, play.

After I finally manage to clear playthrough with 250$ on my balance and request cashout. I did not knew why, but very often netent casinos did not ask you for documents. So this time cherry casino did not ask my documents, and got cashouts in 23 hours.

It is nice time I think, probably netent casino very rare ask docs because they regulated on Malta. I love this things, and it is probably why I love netent casinos, because most of them safe and nice.

So here is my marks for cherry casino:
Software: 10/10 I love netent games
Support: nice well trained live chat 9/10
Bonuses: not bad bonuses, average 7/10
Cashouts: 7/10 under 24 hours

Total: 8.75/10 nice netent casino, and I like cherry casino. I am sure you never have any problems there.

Hi Mahamedau, Thank you for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are appreciating the wide variety of games we offer together with our fantastic support. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar
Inactive user

Registration in only 3 minutes

At first I didn't apply because, for the time being, I only wanted to have a look, which games Cherry Casino has in the supply and whether it is worthwhile to pay in money at all. I know meanwhile that I couldn't have taken a better decision but to carry out a registration anyway and to pay in 200 euros directly after some minutes.

Many good fruit machines online

Ten Slot machines according to an old way expected me in Cherry Casino. Three of this are new in the program and I haven't had taken it to try out cash Bomb. Already after a quarter of a hour I have managed to make 40 euros profit. I have ventured only low uses. Since I wasn't here to the pleasure, I further looked around and turned out well with a click for the machine games which have always done it to me. I found four innovations also here, which passed to everyone briefly. All games have graphically fascinated me absolutely. –Anmeldung into aurochs 3 minutes

At first I didn't apply because I wanted enough substance for whole days whole fun.

Optional feature category roulette

Category three in the extensive playing world was the popular roulette. Since it is one of the games most frequently used at all, of course I had to investigate at once which possibilities I have in Cherry Casino. Despite the otherwise so good choice, I was quite disappointed because roulette gives variants only two. For confirmed roulette fans, so it is worthwhile to take casino place away from Cherry.


Welcome to also Blackjackspieler

There is good news for Blackjack players, though, because all of 3 versions of the table game wait to be investigated. And where we are just at table games: There is something here to it really for everybody. Legendary 10 table games, such as Baccarat and Punto Banco, wave large profit sums and have every player heart beaten more highly.

Video poker and much more

Online games not wished because Cherry Casino in addition has four video poker games and 10 far ones thus yet enough in the program at which I have had a look more nearly. The extensive game choice all in all cannot be disdained in Cherry Casino. I think I have spent two all of weeks trying my luck at the game. –Awelcome to uch Blackjackspieler

Hi, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin Cherry CasinoTeam

user avatar

When I was preparing for my reviews I noticed something rather interesting – it is a lot easier to write about those casinos I like and to share positive emotions than the opposite! And when talking about Net Entertainment casinos I adore, than Cherry casino is always in my top 5! In Cherry I received everything a gambler might wish – I won much, I have my money fast and I was treated as a god! Is there anything more you can expect from a casino?:)

The start was easy, although I didn’t rushed to register there in blind! At first I decided to try the support and since there was not a live chat I used their online form to submit my answers. And when I got back replies in less than an hour I was already convinced that this is my casino! I never got any troubles concerning the support in Cherry casino and this is something remarkable and must be noticed as well!

So, I registered, grab the welcome bonus – 100% match up to 100$ and began to play my favourite slots like Gonzo’s Quest, Jack Hammer, Fruit Case, Secret Code! Well, what to say, I won on any of these games, on any bet and I won big! For a week I made approximately 1400$ above the initial deposit, which is considered to be more than a good week salary, ah!:)

Anyway, the required documents were verified in a few hours and on the next day I got all the money in my Skrill account! On top of that the casino management gave me 33 free spins to celebrate my winnings and offered me 50% tailored bonus up to 500$ for my next deposit! This a massive amount for a Net Entertainment casino and my greedy sole didn’t resist of course, so soon I found myself constantly calculating the remaining wagering requirements of this huge bonus!:) It took me almost 10 days to clear the wagering and unfortunately at the end all that left from the tasty sum was only some 100$ but I suppose a total amount of 1500, which I won there is more than enough, right!:)

So, to summarize I will use some simple rating scores:
Support: 9/10
Software: 10/10
Security: 9/10
Finance: 10/10
Bonuses: 7/10
Terms&Conditions: 8/10

Overall: One of the best Net Entertainment powered casino!

Well that is it from me now:). Thanks to AskGamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

Hi Valdes, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team

user avatar

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