Casino Superlines

Do not use your money on this site, i did get 5e free to play i wagered 500e with it, and when i tried to withdrawal 30euro it says 25e is max and i asked their support can i withdrawal this 25€ because it says 25 was max they said 100 was min to withdrawal

SO DO NOT USE THIS SITE TO GAMBLE

Casino Superlines

2 years ago

Hello Sir\Madam,

We are sorry that your experience in Superlines Casino didn’t quite match your expectations.

We understand your frustration due to the fact you were unable to withdraw your winnings of 25 Euros, but as mentioned previously, the minimum withdrawal amount in the casino is 100 Euros.

All of the information regarding the withdrawal process is mentioned on the site, and you can always reach us if you have any questions or need further assistance on our 21/7 Livechat or by email at [email protected].

Very shady terms and conditions. After depositing they automatically added a bonus. I have read the bonus T&C and wanted nothing to do with the bonus, asked if they can remove it before I used the bonus money, they wouldn't. After playing the wager I won a small amount. Because the terms and conditions say you can only cash out 10 x your deposit I decided to withdraw. After reading more reviews I knew my money would never arrive, and it never will, I breached one of their own made-up rules. Avoid this casino at all cost.

Superlines has no big surprises, nothing especially new but it does most things well. No problems but no big wins either. AG coin casinos are mostly good casinos. Interface is smooth and lots of payment options for SA.

They have a few good slots like tombstone, A lot of deposit bonuses. ( bonus will be deducted after wagering and you are not able to cash bonus money out ). Free spins and accepts bitcoin. Received winnings via skrill

- You can deposit bitcoin but you are not able to cash out with bitcoin. Had to make another deposit with another payment method to cash out. Because the deposit I made after wagering was smaller I got cut big on winnings.

- Received multiple withdrawal requests with different amounts for one cash out. Called me on sunday morning for verification, called me again a few days later for the same request. Received email concerning my complaint of the withdrawal on the next Sunday.

- Offered payment providers like much better or bank transfer get redirected and don't work.

- Cap on winnings and hard bonus-wager requirements

Easy play at Superlines and just about every provider but not all available in every country but thats ok they have so many options. Bonus is limited but I would just ignore it anyway at 45X. Casinos should simplify bonuses IMO as they don't get as many punters as they think.

No Ag coins, support encourages you to deposit money with a 400% bonus. Am I stupid? Wagering is 45x. Let them play dusty bonuses themselves. this casino fell asleep. Someone puts money in there. Withdrawal have all eternity. Hundreds of better casinos and they still have the conditions of the Middle Ages. I recommend skipping this C. and bypassing it more easily.

The overall design of the site looks nice and it's easy to navigate and find anything you need, the good thing about this casino is that they have the daily wheel, that you can spin and get bonuses upon your depositing for an example zero wager spins, or the first deposit bonus which is 400% and it seems really good with even 45x wagering its a good deal, but I wasn't even close to completing it.

Slots on the site are alright but I would prefer to play live casino table games because of how much good providers they are missing for slots Play'n GO, Novomatic and they have one of my favorite games, but still, if you are a fan of Microgaming, fugaso there is a lot of games to be played, some of them were treating me nicely at the start "Plagues of Egypt" but later on when I switched to other game it didn't end well.

Live support on the site is available 24/7 but they take sometimes 5 minutes to answer a simple question and when they finally do first thing they do is offer me bonuses which are not attractive, stop mocking me to make more deposits when I am asking you where to verify my account so I will be safe when making a deposit.

Verification on the site is done old way where you have to send your documents to their email and I waited for about 2 days and thought they forgot about me, but eventually, they reviewed my documents and approved them so everything finished off well, I suggest you waiting for your documents to get approved before depositing so you don't have extra delays when making a withdrawal.

I wasn't allowed to claim AG coin which never happened to me on any site, the support said that I have to make a deposit otherwise they couldn't activate my "code" which was really fishy
Being limited to play the only a couple of providers while playing with bonus money is a bad move they already lack the most popular providers and you get to play only fugaso, betsoft with your bonus money.
Opening "My account" will open a whole new window in your browser which is absurd and even after opening the first page they transfer you to is a "Deposit" so I didn't like that one.

For a coin they don’t give a bonus and they don’t know anything. Askgamblers probably they are not familiar. Strange weird behavior from them.

The worst bonus conditions I have ever experienced in my life. You are only allowed to play with slots from fugaso and a few other very bad providers. This casino will not see me again for sure and I can only advise other players not to deposit there!

Vip support is ok
Many games to choose
U can pay with ideal

Make up rules about cancelling limits after u fiel in a withdrawl.
Max 5 k withdrawl
Not closing a account after asked many times
Only wanting to closing account by sending a mail and dont reply on mail

Bonus for the coin did not give. and most likely they did not know how they answered about the askgambler coin. gave them a link to askgamblers. May be surprised.

multiple choice of games and lots of deposit options

I made a deposit of 100dollars and was told if I used bonus code interac I would receive a bonus of 500% on my deposit.Just so happens that I received 25% instead of the 500% I have tried to reach them on live chat but they wont respond.I would suggest that you don't make a deposit unless you can reach them on live chat .As far as the casino games are concerned I don't know as I am in the process of making a withdrawal

This casino sends bonus messages without deposit when you sign up telling you the offer is over.

Superlines Casino has treated me well. I won euro 997,00 on my first deposit. I asked to forfeit the bonus because using the bonus really minimizes your winning chance. I was asked to forward several documents and within 5 days my win was on my account. The personnel has been very kind. Some slots got stuck sometimes but it was quickly resolved.

Sometimes a slot gets stuck but it is resolved quickly.

Good welcome bonus
Alot provider to play
Support is quickly.
No problem when I withdraw money (over 3 days for 1st withdrawal)
I think i should be a good review of them after playing here

I was stuck in the slots many times, then ask for the support and I lost money at that time.
Bonuses money cannot withdrawnl (They wrote in T & C).

- This casino has a big bandwidth of different slots
- Good looking casino layout from the first view

-This casino makes offers that it does not comply
-Promised offers are not respected and intentionally misunderstood
-The customer service is rude and rips his customers no kind agreement

My experience is that you have stay away from this casino.

Amount of games that can me played,
Service 24/7 livechat

Had made a withdraw €1250 on sunday, on monday got a mail to provide my details like ID and Bank statement, this one was approved the same day so i thought its gonna be a fast withdraw and not the things i read..

But in about a week still nothing like an approvement of my withdraw, everytime you ask the livechat there is something different.. no working days on friday? Still not approved my details (but received an mail), another bonus they wanna give to you...

Badddd

The site works well and everything is easy to find.

The chat pops up as soon as you log in and they just keep on begging you to deposit. The deposit bonus sounds great but with the ridiculous requirements you are bound to lose it all. It's a no from me.

Lots of games. Site UI is decent and visually appealing.

Bonuses are completely useless. They are limited to only bad games and absurd requirements. Withdrawal took 9 days to process. Account tools are lacking. No responsible gaming tools.

400% Welcome bonus, slots work fine, support is online and friendly.
They keep sending me emails with 5€ bonus offers which I play now and then, but I play 'till everything is gone because it's useless...

You can only play some of the providers they have with bonus money, but not the big ones like NetEnt.
So one time with a 5€ freebee I managed to build up 1300€ which for me is incredible, but of course then all the happy cheering was a bit to early because ( and it is understandable but disappointing nevertheless) I could only withdraw a maximum of 50€ because of their terms, again I understand you don't want to pay out 1300€ on a 5€ freebie, but it feels kinda weird playing extremely high stakes just to get rid of 1250€, and of course I wasted everything in the end.
You cannot exclude yourself on the site or through email, as with a lot of casino's you have to email them asking for self exclusion.

OMG, I've finally found WHN. I've been looking through dozens of websites but I didn't see it or it was in a poor quality or stopped after a couple of minutes and asked to pay to continue. The good thing is when you register they give you 400% bonus. I made a deposit $50 and they doubled it so I had more time to play WHN. The best game ever if you like sport.

Nice games, nice layout. Chat function is 24/7 available. Site works fast.

I made an withdrawal on 26-10. On monday 30-10 all my documents are approved. The withdrawal policy said it will take 5 business days to come to my bank. Yesterday 5-11 I received an email that the financial department approved my withdrawal but it will take another 5 business days to process. This is not normal.

The worst casino ever, I had to reload Microgaming games 20 times before I could even place my bet, when I contacted Customer Support it took 5 minutes to respond even when they are claiming 30 sec on their website.
Customer Support agent was not listening to anything I say and keep saying to me irrelevant to my question things, she couldn't explain why I am getting error 0 on Microgaming games and advised to clean cache and cookies. She did not even review screen shots I have sent. Do not deposit, waste of money.

Well i have to as i found "Superlines Casino" i was a bit skeptical because of the Curacao License and the bonus rules. But the 400% first dep bonus was too attractive to say no. Well i tried it. But first i verificated my account with all needed documents.

I deposited 25 Euro and got 100 Euro Bonus. Needed to wager x30.

I got an awesome run and had 866 Euro on my balance as i finished the wagering. The only problem was: The Bonus rules say that you just can withdraw Deposit x20. Means in my case: max 500 Euro. It hurts a bit that i had such an amazing run and cant withdraw the rest. But i knew that and its okay. 500 Euro is a fantastic win too.

I requested the withdraw of 500 Euro to my bank. Everything seems to be nice now. Hope that everything work and that i get my win soon.

Good too: The Livechat. Very friendly and funny guys there sometimes. :D And they are really 24h online. You can text them everytime you want and you get quite fast responds.

Summary: Im impressed in a very positive way. Not just because my win everything else worked fine for me too there.

I just registered on Askgamblers to write this review for that Casino. Was the friendlist i found out there till now.

The only thing which could be better is the withdraw time. They say they need up to 5 working days to withdraw winnings to my bank. Well maybe it will be a bit faster. Hope so.

Not so much to say, games are fine. Support must have a little bit more value. Website sometimes works and then it is ok.

Website does not work correctly. No help from support. Bonus 400% added automatically and took 15 minutes to contact live chat to remove.