Casino Jefe

This casino's user interface is fantastic. The graphics are also quite neat! I didn't have any issues playing with Casino Jefe. I had a lot of fun playing video slots games and Roulette.

Casino Jefe

3 years ago

Hey! Thank you for your feedback, we are happy to hear that you have enjoyed our Casino! :) If you have any questions in the future, please feel free to contact us again!

Casino Jefe is really great casino. A lot of promos, many deposit methods, fast account verification and really fast withdrawal times. Many different game providers. All works so well with this casino.

To be honest, really can't find bad word about them. Maybe one small thing is that on mobile site works a bit slow sometimes. But when you play, you can't see that anymore.

Casino Jefe

4 years ago

Hey HupiPeli,

Thank you for your feedback.

I'm glad to hear so much positive words about CasinoJEFE. We've got new games recently and we will keep adding even more games in the future. So stay tuned and visit JEFE regularly ;)

I'll send your feedback regarding mobile page's lag to our tech team. Sounds like a temporary issue, but of course it is worth to double check that everything is in order with mobile page too.

I wish you best of luck!!

Very Fast Verification. Withdrawal within 24 hours (around 3000Eu via Credit card) (+1 or 2 Days bank processing obviously)
Polite Live support.
Other people saying something about instable connections of some games. I did not experience something like that. All was stable and fine for me.

Missing some Gaming Providers like Gamomat.
Self limitation or Excluding not really possible without asking support, which is dangerous for people with gambling problems!

So far so good. The design is lovely and it's easy to navigate. Love the wager free free spins and their bonus package. Also the support was super fast and polite. I only played a couple of times at Jefe but definitely will do that again.

Design of the site looks good.
Various withdrawal methods

I played a lot on Casinojefe, there could be more casino games. I was not able to play Microgames the first 3 month. PlayNGo Slots are broke down nearly all 2-3min. Iggdrasil slot have connection problems, a spin took about 5 seconds. So I mostly played Netent.

When I made a withdrawal ( low amount ) it takes only about minutes to 1hour. When I made a withrawal over 1000€ it takes mostly more than 12h.

They have no Deposit limit to set on your own, no loss limit ect, you can only make a cooldown break, but your are not able to close your account.

I clearly lost my gambling control after a half year gambling on casinojefe, lost a lot of money.
When I ask about a bonus via live chat often, they were only absolutely rude and act like i'm stupid after loss some Thousand's €

Please Stay away from casino jefe and Luckydino!
I have closed my accounts and now have a Gambling problem. Thank you!

Result: No Gambling preventive
Absolutely Rude Support, (not only about a bonus) (and BTW, the Support Manager is the rudest one!)
I think also a Bad Bonus system, there is only a Bonus for luckyplayers.
Bad Game Connection.
Could be more games.
Withdrawal time increase by amount.

Various withdrawal methods, various deposit methods and ease of depositing money

I recommend everyone to stay far away from Jefe casino and associated sister casino. Bad bonus system and very rude customer support. On several occasions they removed my opportunity to communicate via chat during gambling. They simply removed the chat button from my account. This might be a cruel technique used to let the players lose the opportunity to get help through chat when needed the most, and to facilitate the loosing. By removing the chat button, the player is left alone to continue losing house, car, family. Stay far away from Jefe and sister casino for all future.

The range of games is quite poor and cheap in comparison to most other casinos today. Often, I experienced sluggish and disconnection of games that broke my evening, but the most irritating was the customer supports lack of understanding and kindness

This casino should be shut down as soon as possible to protect future players' gambling experience, health and life. Stay away and never turn back.

Site looks good. Many deposit methods. Fast veryfication

The bonus policy sucks. I think theyre only casino who doesnt offer bonuses even unlucky players. Hard to understand bonus policy. Casino told if you get next level, you get freespins and superspins, blaablaabla. But all is same .Support is very rude and unfriendly. Regretting so much that ive started playing here. I do not recommend.

Casino Jefe

6 years ago

Hey INGMAR56,

Thank you for your thumbs ups :)

Sad to hear that you don't like JEFE's bonus system. I must say, though, that JEFE's bonus system is one of the most versatile among all online casinos. Bearing in mind that all Free Spin as well as Jackpot Wheel cash prizes are wager free. In other words, real money.

Should you have anything to complain about customer service, please contact our support again and ask support manager to review all of your emails and chats. At this point, I apologise, should the service level's been unsatisfactory.

You can also private message CasinoJEFE representative here at ASKGAMBLERS.

I wish you and all the readers a pleasant day :)

Good games.
A lot of selection.
Quick with verification
High withdrawal limit per month

Here is the kicker:
When you win “big” (6 000 Euro)
They say withdrawal takes longer time due to the big cash out.
They have a limit of 20 k Euro per month and when I try to withdraw less then the max limit I don’t get it....

So be careful if you are a big player like me, if you win they will tell you it’s “technical issues” then they told me it’s because of the big withdrawal. I got proof of that/screenshot of the chat with support if you want me to upload it

Casino Jefe

6 years ago

Hey BILLY1992,

Please accept my apologise for the delay.

I can see that you're from Norway. Payment gateways can be slightly problematic sometimes with Norwegian banks/accounts. The reason for a little delay must be related to technical matters or payment protocols. You'll receive your delicious winnings eventually, don't worry. I would say rather sooner than later ;)

Thank you for you feedback. Highly appreciated!

Just joined and got my 11 free spins thought I'd use them before I deposit 3 hours later I've got over a 1000 euro 1166 to be precise. Contacted support and was chatting in under a minute was told I need to verify my identity which I will do. Was told only max 500 for no deposit bonuses can be withdrawn I'm fine with that I will keep you posted on the outcome.
PS i will be depositing the cash when/if it comes.

Nothing as yet.

+Super fast verification - you will get all details you need via email and if you follow instructions its very easy.
+Great bonus system - 1st deposit bonus is 100% match with decent wagering (50x).
+While playing you level up and receive wager-free freespins.

Overall would advise to try and play here if you like Netent and microgaming

Quite small game selection. The main providers that I was interested in was Netent and Microgaming, not much to choose after that, also not full microgaming selection.

Absolutely phenomenal casino! Took first dp bonus and won quite nice. Verification+withdrawal to skrill took 2 hours which is unbelievable!

I only play microgaming and netent so Jefe has all my favourite games :)

Must type something here so I will do this : Terminator 2 slot was the only thing i missed in this casino

Good support. Fast verification of account. Took under one hour. Fast withdrawal. Banktransfer received in two days. Decent loyalty program.

Live-chat isn't 24/7. Could have more games/providers.

Overall a very good experience!

Casino Jefe is a very good Casino.
Everything works well.
Fast Payouts less then 2 hours this time.
Good Games and Really good Support.
Thanks Jefe for fun play and nice Support.

Everything is good on this Casino so I don't have any bad things to SAY :)

I only won a really rare amount of credits via those 11 free spins with only one account made, and as we all know, one because the rules forbidden to create more :) I was waiting 1 year and still done nothing with the promotion I wanted to pick fully. I was so charmed with the idea of this nice welcome package that I told myself: "when the right time comes I will deposit with the full amount". I meant when I will have free credits on a side but the thing is I probably had at many points but I always forget when I had the chance to do it.

Maybe someday I will because casino is nice but I never fully checked the potential and other staff connected with its design.

Only used my 11 no deposit spins, okay I will tell the truth, a few times actually but that the thing about Jefe Casino for me. Later, they changed the welcome bonus a little bit and I forget about them forever, I guess...

When you register page will freeze so you have to talk support so you can verify your account with the code you got sent, if you manage to win some money from their free spins they will ask you for id verification, if you id yourself with bank id its not good enough, they will tell you a bs reason that your registered name dont match bank login.

I dont take them serious really unprofessional. I mean its obvious they dont like to pay out. The best casinos care about your experience the worst only want you to get hooked and bleed you dry every month.

Sorry but not recommended

Good support (but not 24/7), fast website & nice layout.

Bad VIP manager for high rollers (don't give goodwill bonuses), where other casino's give me for ex. 10% cashback give they me only one time 100 euro WITH wagering, lol...

Also no weekend withdrawals here.

My experience with this casino was great, no problems whatsoever. Got a welcome bonus and made it through the wager requirements. No hassle when it comes to identity verification, fast ticket responses and fast withdrawal.

Another great thing about this casino is the rewards. Will definitely play here in the future.

Hello Jefe - no its not true this is from you terms and conditions...

Hello Casino JEFE
This is your TC:
6.15 "For money laundering prevention purposes, Your initial deposit amount needs to be wagered 5 (five) times.”

I know you :))) never more in Jefe

Casino Jefe

9 years ago

Hi Cendaa. As mentioned this applies only for promotions. If you search the forums a bit more or play without any additional promotions you will see that 1x is enough for normal deposits.

All deposits must be wagered 5x times. When you deposit 300 eur you get some no wager free spins. But you have to wager your deposit 5x times. Thieves. Don't play here.

Casino Jefe

9 years ago

Hi Cendaa.

Thanks for your feedback. Note that the 5x wagering requirement applies ONLY when there is a promotion included on the deposit. Otherwise players could make a deposit, make a withdrawal instantly and just play with the bonuses.

Regards,

CasinoJEFE

I came across Casino Jefe some months ago, when I found it over the internet as new online casino. I saw an offer for 11 free spins without any deposit needed on Spinata Grande and I decided to create account.

After I confirm my email address, I logged into account and I opened the game. I won on those free spins a couples of euros and I decided to play some other games. But later when I changed it, I lost those pennies very fast and I never came back. But before I closed internet browser, I looked into cashier what do I get if I make deposit there. For 25€ which is also the minimum deposit here, they offered me 20 free spins. Those free spins would be added into my Bounties page where I could activate them. But only a half of them instantly, other half the next day. I think this is not so cool promotion, for the first deposit bonus at all. Sure the winnings from free games are yours, you can keep them, but I do not like that. And beside that there is also fee of 2,5% for deposit.

Otherwise Casino Jeffe offers nice design and it is operated with the same owner as LuckyDino casino. I played also there and this two casinos has almost the same bonuses and also fees on deposit which is not cool at all.

I think I will not play here in near future. The main reason why is because I do not like to deposit 25€ + some fees to get 20 free spins on Spinata Grande. No thanks, I do not think this is so good offer. I rather play at other casinos where I could claim at least 50% monthly reload bonuses. I will rate it with 6 stars.

Casino Jefe

9 years ago

Hi Zeroo.

Thanks for your feedback. To provide something for all players ,we have decided to make big changes to the first deposit packages, within the next few weeks there will be option to choose between free spins (normal spins, super spins and mega spins) or a deposit bonuses on your first 3 deposits. Also in JEFE you start getting higher and higher monthly reload bonuses once you advance on the JEFE levels.

Also there is 1 new big game provider release during March.

So keep an eye on your mail and hopefully these changes will appeal to you in a whole new way.

-CasinoJEFE-

Casino Jefe seems to be new online casino, which opened not so long time ago. I have tried this casino couple of times, and generally everything seems almost good so far.

I do like how casino builds their website. It is just super one looking page, everything is made very interesting, and I really enjoyed design. Just huge thumbs up, I am loved to see online casinos which really worry about their look in players eyes.

Customer support is great one. They have live chat, and also for players with level 3 or higher (you need to make 3 deposits at least to be on this level) casino offers 15 minutes support guarantee. If you did not get response by email within 15 minutes - casino will give you a bonus. This is very nice system and great idea, now it is really something and not just words.

Bonuses and promotions are all integrated in the website. You get freespins without wagering requirements for 3 first deposits. Moreover, while playing from level 3 you can collect coins and also increase your level. I think level up giving you some good rewards (freespins without wagering requirements), while coins are used for jackpot wheel. There you can win 5000 euros jackpot, or just some freespins. Very easy to understand, and generally awesome system because it is nice to have freespins without wagering requirements just for different actions.

That's all things which I like about this online casino. I do like their idea with rewarding players for play with freespins without wagering requirements; I love their idea with jackpot wheel, nice support guarantee. I like it.

I rate this casino with 8 stars.

I took one star for long verification. I have sent my documents Friday morning, and my account was verified only on Monday. Without verifying account it is impossible to request withdrawal, and this is for sure another one minus star.

So just be sure to send documents just right after you registered, this will save your time and allow to withdraw any time.

I was quite surprised to see Jefe casino added to AskGamblers so quickly as only very recently I got introduced to them. They are a sister casino to Lucky Dino and although I am not a regular depositor there, I knew they are trustworthy and so would be Jefe casino. They have my favorite software- Netent so sure I was interested. They had a very nice offer- new sign ups receive 11 free spins on Spinata Grande slot. There were also free spins on Starburst, but the live chat told me that since I hadn't pre-registered (registered before the casino landed), I couldn't get them. After a very easy registration, I received email validation and free spins were automatically added to my account. I guess the best part of this offer is that the spins are wagering free and offers like that are too hard to find.

I went to Spinata Grande and unfortunately I won only 1.20€ and after that I lost them on Twin Spin in less than five minutes. They have an interesting bonus offer, if you deposit 25€ you get 20 free spins on Spinata Grande. Again, they are wager free but you need to wager your deposit amount five times, at least that's what I was told. I decided to not take this offer for two reasons- the spins are in two parts and after deposit you get only 10 spins and the other part the next day, secondly, the amount of spins was little and I thought it wasn't worth it, probably winning few euros and then having to wager deposit.

Therefore, I still wanted to try them and made a deposit of 30€ using Skrill. I went to play Lights slot. It's not my usual game and because of that I wanted to spend some time with it. I played with 0.45€ bets and soon enough my balance had already dropped to 14€, the game was in an awful mode. Even though I managed to get free spins, they paid me only 4.95€ and that is sad. Then I went to play Twin Spin and played it with 0.50€ bets, I managed to play around 60 spins when my balance reached 0.

Overall I do like Jefe casino and I will deposit there for sure soon. I hope they will diversify their promotions but other than that they are good. Great game selection and helpful live chat, no technical problems. Really worth trying!

I think we are all familiar with casino Jeffe, just because there were many advertises I use to see in some other sites, that a new brand is coming, with extra bonuses and sister casino to Lucky Dino, who are another great casino, trusted, secure great bonuses, really nice support, actually there is nothing I don't like at Lucky Dino Casino, but let’s see what I don't like at Casino Jeffe.

Of course I was interested in their new casino and offering free spins, made them really attractive. First. First thing I don't like the fact that the wagering of the free spins is X 50, so the same counts for bonuses and free spins attached. I do think so, that is big amount to be wagered and as I have noticed, they don't have match deposits, so only offer free spins and looking at their offer they seem, like they are running similar promotion as Buzzslots casino, but the other guys offer much more free spins for every deposit made.

The minimum deposit to claim free spins is 25 euros another thing I don't like but seeing the amount of free spins for 25 euros, but the good thing is they are wagered free. We all know there are few casinos which will offer maybe 30 free spins for less deposit, as for 20 euros, so I really think they should lower the deposit which is attached with free spins. 11 free spins for 25 euros is too much, well that's my opinion.

I do think they are great casino and will make my deposit there soon, just because they are connected with Lucky Din, they have same license Maltese one, which I do trust and hope they are very fast with withdraws as their sister casino. I did use their welcome bonus few days ago, when I saw offer with 31 free spins, 20 on Starburst slot and 10 on Spinata Grande. I really enjoyed playing at this newly added casino and as I said will try my luck here. Good luck!