Cashimashi Casino

I have loved this site since the day i found it. Everything is smooth.
Good variety of slots.
Good variety of providers.
Good customer service in the live-chat.

It's been 19 days since my account was temp. locked because KYC docs. Still waiting for them to accept the docs i sent in. It takes time they say, "as the verification team is very thourough in their checks and follow the strict MGA regulations". I understand that, but 19 days is kinda meh.

Actually everything perfect until now. Huge variety of Slots, fast responses in the Chat-Support, many Limit-Settings (important for me).
They obviously improved a lot over the last months (based on older reviews).

Have to get paid (Withdraw), but right now they are still in time. Cashout was accepted after 1 day. I will update how long it took to reach my bank account.

The positive parts are the layout from the casino. Lots of games! netent, pragmatic, relax gaming etc etc.. They has good bonuses as well and what I like you can deposit from €10 with iDeal. That’s the positive part..

The not positive part is in my opinion the most important part from a casino and that’s the helpdesk. Nobody helps you.. it feels like they don’t care about you.

Waiting for a simple answer about my received money what's not in my account.. 3 days later, it’s still solved.. come on.. its not like they receive thousands emails a day or something. The chat is ok.. but could be faster and give more information then only: you have to wait for the email.

Cashimashi Casino

4 years ago

Hello,

it's a sad thing that you had a bad experience. Please send me your username and I will have a look.

Players from Canada are accepted. Very easy to create account and deposit. As I like Evolution they have a lot of options for me to play as well they offer almost every Evolution game which is great for my experience.

Not sure yet but plan to find out. I am from Canada and have just made an account a couple of weeks ago. Still feeling it out haven't really had too many negative interactions as of yet.

Very easy to create account and deposit. As I like Evolution they have a lot of options for me to play as well they offer almost every Evolution game which is great for my experience.

This casino doesn't like people to withdraw money. Their withdrawal process is literally a pain. You can not withdraw more than 2300 euros at once even if you chose bank wire transfer.

Very easy to create account and deposit. As I like Evolution they have a lot of options for me to play as well they offer almost every Evolution game which is great for my experience.

They are like some Russian casino’s (Betmaster Casinoin etc). They do their best to delay the withdraw proces where possible so the customer might gamble it all away. Very good tactic which show that they are a small player in the casino business and don't have that much money.

Cashimashi Casino

4 years ago

Hi Yankee,

we are happy that you like our diversity of Games.

We are not trying to delay withdraw processes but sometimes it takes a bit longer depending on amount etc.!

Best,
Oliver
Cashimashi Compliance

This casino doesn't like people to withdraw money. Their withdraw process is literly a pain. You can not withdraw more than 2300 euros at once even if you chose bank wire transfer. If you than chose to withdraw funds it will takes ages before they process your withdrawal. In my case they said it will be processed within 72 hours, well after day 4 their staff still doesn't know when it will be processed.
So play on this casino all you want, but keep in mind if you do win you will be begging them to transfer your funds for you!
PS: Their customer service is also not helpful at all. I spoke to two different persons on chat and both stated something else about my withdrawal.

Cashimashi Casino

4 years ago

Hi Gamblers11,

from regulation it is only allowed to draw max. 2300 Euro in 1 transfer! We always try to get payout transfers done as fast as possible, but above certain amount we also have to follow guidlines from authorities.

Best,
Oliver
Cashimashi Compliance

The site itself is very buggy from favorites to the reality check being wrong and showing wins as losses and losses as wins ( player getting deceived).

Payouts are very slow even for low withdrawals.

If you hit big they will more then likely delay you for weeks in the hopes you start playing again and lose it all.

Support is pretty much none existent copy/paste the same message over and over.

Sometimes I had to wait 4-5 days for a reply which is way longer then other casinos in my experience.

Software is also very slow or kicks you when you play at prime time.

Do yourself a favor and stay away from this casino.

Cashimashi Casino

5 years ago

Hi Damaja i am really sorry for your issues you had with our casino!

Unfortunatly you reached us in a time when we been changing technical things on the support part from our casino. We are always looking to make things better for our customers! That`s why it took longer in a certain period to response etc.

I am more then happy to help you direct!

please contact me on :

[email protected]

and i will take care personally of all your issues.

Greetings
Oli
Cashimashi Support Team

Selection of slots. That's pretty much all. Nothing else is good there. Maybe the fact that they also offer a live casino with plenty of low roller tables.

Long payouts, software kicks you out of the games and all of a sudden they are dead. Customer support very unfriendly, not helpful in any way, player protection is not taken seriously (lack of options).

Cashimashi casino is a place I joined a few weeks ago or so. I had never heard of them before but I came across a post that said they were giving 25 no deposit free spins for new and existing players. I checked them out, saw the promotion on their page and the fact that they have MGA license and are powered by Netent, Microgaming and other providers immediately made me interested in them. I noticed that on Askgamblers it says that they don't accept players from Malta however I didn't have any problems with signing up.

The sign up was easy and then I headed over to the promotions page to activate the free spins. I was using my mobile device and got a 404 error when tried to launch the promotion. I contacted their live support and they simply told me to try a different device. So instead I tried to do the same thing on desktop and then it worked. The free spins were on Gold King slot worth 1.60 eur per spin, so if you ask me, that's quite a generous offer. I managed to win around 17 eur from the spins and had over 1000 eur wagering to meet. 

To play it safe, I was playing only Starburst with minimum bets. I had quite a good time with many ups and downs. My balance peaked at 27eur but eventually I lost. I did like the game selection and lobby and I was interested in claiming their welcome offer as it had 48x wagering requirements for bonus only and had a 100% match. A few days later they sent me a promotional email about 10 free Starburst spins, I tried to login but it showed my password was wrong. I tried a few times, but the same issue happened. Then I tried to reset the password but got an error message. I tried to login again using the password I used and saw that my account was blocked! Started to chat with support and they told me they would look into it. I wasn't told why I'm having this issue but the agent said that I should be able to login. I tried, still didn't work. I asked support if they accept Malta and they said yes. The agent said she would check why I'm unable to reset my password and login..however, 2 minutes later she closed the chat without any explanation and my account is blocked again.

I spent 30 minutes with this issue and it's definitely not worth my time and I won't be playing there again. I had no problems prior to login through my mobile but the free spins wouldn't work, then I was unable to login from desktop.. Too many technical issues to deal with so unfortunately my experience with them ends here.

Withdraw takes a long time, after 4 days I still dont have confirmation about my payment. They say 3 business days, tomorrow it will be one week. If I dont have it tomorrow I will submit a complaint

I love the Miami Vice atmosphere and it seems they dont take them too seriously - bear in mind its about entertainment ;)
As for the games, I really love Play N Go games as well as Netent and some local german heros such as "Eye of horus" and "El Torero"
Life support reacts immediatly and was friendly and helpful. I never play with Bonus but its nice they have all sorts of Bonus promotions. The mobile version works first class as well as the cash out period - very fast!

I am missing Book of Ra, Lucky Ladies Charme, Sizzling Hot but for the moment I believe nobody has it (please send me infos/links, if someone has it for Germany).

Hey Ho! I tried out a few slots yesterday and until now Cashimashi makes a pretty good impression on me.... At least I had no problems with the appearance of the slots like Princenassem. Maybe wrong screen settings were responsible for that?

My bonus was displayed with a slight delay but it didn't really distract me - took only a few minutes. After that everything seems to be correct! Until now I had no contact with the support - so currently I'm not able to say anything about that.

Slot selection is average. Nothing special. First deposit Bonus is average as well. Lots of restricted slots. Max bet with 10 Euro is very nice. Operator Gammix is legit.

You will get the impression that the site is unfinished. Slots of play & go dont even cover half the screen until you resize your browser with zoom. I made a deposit using a 75% Bonus. They credited my account with an odd 56% Bonus. On top of that, the Bonus funds dont show up in any slot. Support is unable to solve the issue for 2 days now. Live chat is not even working half the time properly.
Casino experience horrible here.

Don't play here, They have hidden terms.
Once you deposit you can't play any decent provider anymore and the ones that you can play are not counting towards the wager.
If you ask the chat they only say you are free to play any game.

At some point she gave me a hidden list:
Pragmatic Play (LUCKY DRAGONS, GO! MONKEY, CRAZY JUNGLE, BEE LAND, SUGAR RUSH, LADY GODIVA, COOL STONE AGE), Betsoft (DEUCES WILD, LUCKY SEVEN, FRUIT ZEN, 7TH HEAVEN, HOUSE OF FUN, MADDER SCIENTIST) GameArt (DRAGON KING, LADY LUCK, EXPLOSIVE REELS, WOLF QUEST, GOLD OF RA, MAGIC UNICORN, WILD DOLPHIN, DANCING LION) iSoftBet (NEON REELS, DIAMOND WILD, SUPER MULTITIMES PROGRESSIVE, ASTRO MAGIC, HAPPY BIRDS, SPOOKY FAMILY, DOLPHINS ISLAND)

Funny part of that list is that many games are not even on the website....

All I can say is stay far away from this website if you don't wanna lose ur money.

A good all rounder with plenty of options on slots and table games. Definitely recommend if like me you like to play on mobile as it has one of the better UIs for mobile gaming.