Captain Jack Casino - Stalling forever verification of my documents

posted on October 6, 2016.

After 5 or 6 deposits i finally won and submitted my withdrawal on 09/24/16. I submitted my withdrawal documents 3 times to [email protected], 2 times to [email protected], once to [email protected] and faxed it once to 1-866-725-1102. My withdrawal was returned to my account 3 times already. Everytime i send my documents i checked with live chat to asked if it was received and they always tells me wait for a confirmation e mail in 3-5 working days which i never received. Im tired of this merry go round and wants to do my withdrawal and receive my money.I initially have $2500 but is now down to $1200

posted on October 10, 2016.

My withdrawal was finally approved today so I'm closing this complaint for now and see what happens. thanks askgambler

posted on October 10, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Captain Jack Casino complaints

  • 39 of 44 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,097 USD avg amount

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