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Box24 Casino

Average Complaint Response Time: 1 day
Average Complaint Response Time: 1 day

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Box24 Casino Review

  • US players accepted
  • Features several slots, as well as some table games and video pokers
  • 24/7 support by live chat and email
  • Secured with SSL
  • Proven fair by independent audits
  • Players from many countries are prohibited
  • No instant-play version available
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General info & Latest Promos
Website http://www.box24casino.com
Established 2009
Owner Deckmedia N.V. Casinos
Casino Promotion

Box24 Casino is an online casino that features an elegant theme and several different games. It uses the Topgame software platform, which offers a number of slots, table games, video pokers, and specialty games. The casino is managed by the Deckmedia group and holds an official online gaming license from the jurisdiction of Curacao.

Restricted Countries

Unfortunately, Box24 Casino is unable to offer games to players who live in Afghanistan, Aruba, Costa Rica, United Kingdom, United States and many more. Check out our restricted countries section for full list.


Box24 Casino offers a wide range of slots for all types of players. They are split into two main categories: three-reel classic slots and five-reel bonus video slots. Unlike most casinos, Box24 Casino has a nearly equal balance of the two types. Among the most popular video slots are Diablo 13 slot, Cool Stone Age slot, Lucky Fishing slot, and Bee Land slot. Classic reel lovers can choose from games like Bankroll Reload slot, Red Chili Hunter slot, Fruit slot, Wild Sevens slot, and Tropical Punch slot.

The table games at Box24 Casino include some of the most popular ones in land-based casinos. Roulette players can choose from either Roulette Crystal or Electronic Roulette, both of which use favorable single-zero rules. Blackjack players can choose from Royale Blackjack or Multihand Blackjack. Other games include Casino War, Mini Baccarat, Keno, and Weed Whacker.

The video poker selection at Box24 Casino is fairly small but contains the most commonly played variants. These are Jacks or Better, Deuces Wild, Joker Poker, and Deuces and Joker. Each of these games can be played at a wide range of bet denominations.


Players have access to a team of support professionals 24/7 at Box24 Casino. The most convenient way to get help is through the live chat feature. This can be accessed from the casino software or directly on the Box24 website. Alternatively, players can send an email to the appropriate department for a particular inquiry.

Security and Fairness

Box24 Casino takes player safety very seriously. The casino utilizes 128-bit SSL encryption technology to prevent people from seeing your sensitive data as it travels to the casino server. Box24 also features a privacy policy to protect you from third parties buying your information.

The Top Game platform has been proven fair through several independent audits throughout the years. While Box24 Casino does not provide full audit information, they do welcome players to inquire about their own play history, giving you the data you need to make sure that you're getting a fair game.


Casino details
More Casino Details More details
  • Website

  • Software

    Betsoft, Pragmatic Play
  • Deposit Methods

    American Express, Bank Wire Transfer, Cheque, EcoPayz, MasterCard, Money Transfer, Neteller, Paysafe Card, Visa, iDEAL, Sofort, POLi, QIWI, Skrill, Bitcoin, WebMoney
  • Withdrawal Methods

    Bank Wire Transfer, Cheque, Neteller, e-Check, EcoPayz, Skrill, Bitcoin, Ethereum
  • Withdrawal Times

    EWallets: 24-48 hours

    Bank Transfers: 7-10 days

    Cheques: 14-28 days

    Pending Time: 72 hours

  • Affiliate Program

    Deckmedia Affiliate
  • Restricted Countries

    • Afghanistan
    • Andorra
    • Anguilla
    • Aruba
    • Asia
    • Australia [1]
      • New South Wales
    • Bermuda
    • British Indian Ocean Territory
    • British Virgin Islands
    • Burundi
    • Cambodia
    • Cayman Islands
    • Chad
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Costa Rica
    • Curaçao
    • Czech Republic
    • Denmark
    • Eritrea
    • Estonia
    • Falkland Islands
    • Germany [1]
      • Schleswig-Holstein
    • Gibraltar
    • Guinea-Bissau
    • Haiti
    • Iraq
    • Ireland
    • Israel
    • Italy
    • Montserrat
    • Myanmar [Burma]
    • Netherlands
    • North Korea
    • Pitcairn Islands
    • Puerto Rico
    • Romania
    • Saint Helena
    • Slovakia
    • Somalia
    • South Georgia and the South Sandwich Islands
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • Tajikistan
    • Turks and Caicos Islands
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
    • Zimbabwe
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not publicly audited
  • Currencies

    Australian dollars, Canadian dollars, Euros, British pounds sterling, US dollars, South African Rand
  • Languages

    English, Italian, Portuguese, Spanish, French, Greek, Russian, Turkish
  • Licences

  • Company

    Deckmedia N.V. Casinos
  • Established

  • Live Chat

Suggest an edit

Box24 Casino Reviews by Players


Write a review
pdanesi 1 review
Reviewed on March 1, 2021


i enjoys the video slots games - megaways games and the daily bonuses and other promotions they offer, colorful that you can make it full screen.


I dislike there wiring process for withdraws. it will takes up to 7 to 15 days to receive your wining funds. it should never take that long according to my Bank. I live in Canada. its amazing that they take your funds asap and they tend to always want to verify you every 3 months, crazy. And they can be a bit cross with you when you ask them. Why it's taking lo long. Really wish they would upgrade their system for withdraws to be faster and better options offered.
jeinuzalarca21 2 reviews
United Arab Emirates
Reviewed on August 30, 2019


Lots of Free Spins and Good Gaming Graphics. Fast approval of Documents.
I received my first pay out USD100. AT first i have doubt received the payment it already takes more than 3 weeks before i received the payout. Finally received the payout.

Thanks Box24Casino


Delayed payment, it takes more than 3 weeks before i received the pay out. First they said payment it was not successful on my Neteller account. 2nd they asked for my Ecopayz account but payment not successful again. Now finally i received it on my Neteller account..

We hope this message finds you well.

We apologize for any inconvenience caused by the delay and we are happy to know that the winnings reached you well. Please keep in mind that you can always check any information regarding your withdrawals on chat or via email with the Accounting team, we will always make sure that the funds reach you as soon as possible.

We are looking forward to seeing you online soon and we wish you the best of luck with the games!

Box 24 Casino
stewex555 110 reviews
Reviewed on January 23, 2019


Box24 plays a very interesting role.
Cashback up to 15% for loyal players.
The casino has races that then free spins.
Rich promotions.
VIP Levels.
It is a place that offers a lot of fun.
I have never made an advance yet, but more than once a week I get free spins.


For the time being, I'm only testing this casino and I have no negative experience. We think we'll put in and then it turns out that this casino really works.

Thank you for choosing our website and thank you for your feedback, we are very glad to hear that you are enjoying the games, tournaments and promos.

Please know that we are constantly adding new and exciting games to our portfolio, as well as perks that can be claimed for your account and that are meant to bring you one step closer to winning big.

Come on chat and ask your account manager how to enable them for your account, we are online 24/7.

We are looking forward to seeing you online.

Kind regards,
The Box 24 Casino Team

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Box24 Casino bonuses

Box24 Casino Complaints

  • 20 of 23 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 839 USD avg amount

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