After being notified that Box24 Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why Box24 Casino is being added to our blacklist.
- US players accepted
- Features several slots, as well as some table games and video pokers
- 24/7 support by live chat and email
- Secured with SSL
- Proven fair by independent audits
- Players from many countries are prohibited
- No instant-play version available
- Customer Support
- Responsible Gambling
Bank Transfers: 7-10 days
Cheques: 14-28 days
Pending Time: 72 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Box24 Casino is an online casino that features an elegant theme and several different games. It uses the Topgame software platform, which offers a number of slots, table games, video pokers, and specialty games. The casino is managed by the Deckmedia group and holds an official online gaming license from the jurisdiction of Curacao.
Unfortunately, Box24 Casino is unable to offer games to players who live in Afghanistan, Aruba, Costa Rica, United Kingdom, United States and many more. Check out our restricted countries section for full list.
Box24 Casino offers a wide range of slots for all types of players. They are split into two main categories: three-reel classic slots and five-reel bonus video slots. Unlike most casinos, Box24 Casino has a nearly equal balance of the two types. Among the most popular video slots are Diablo 13 slot, Cool Stone Age slot, Lucky Fishing slot, and Bee Land slot. Classic reel lovers can choose from games like Bankroll Reload slot, Red Chili Hunter slot, Fruit slot, Wild Sevens slot, and Tropical Punch slot.
The table games at Box24 Casino include some of the most popular ones in land-based casinos. Roulette players can choose from either Roulette Crystal or Electronic Roulette, both of which use favorable single-zero rules. Blackjack players can choose from Royale Blackjack or Multihand Blackjack. Other games include Casino War, Mini Baccarat, Keno, and Weed Whacker.
The video poker selection at Box24 Casino is fairly small but contains the most commonly played variants. These are Jacks or Better, Deuces Wild, Joker Poker, and Deuces and Joker. Each of these games can be played at a wide range of bet denominations.
Players have access to a team of support professionals 24/7 at Box24 Casino. The most convenient way to get help is through the live chat feature. This can be accessed from the casino software or directly on the Box24 website. Alternatively, players can send an email to the appropriate department for a particular inquiry.
Security and Fairness
The Top Game platform has been proven fair through several independent audits throughout the years. While Box24 Casino does not provide full audit information, they do welcome players to inquire about their own play history, giving you the data you need to make sure that you're getting a fair game.
Recommended by experts
i enjoys the video slots games - megaways games and the daily bonuses and other promotions they offer, colorful that you can make it full screen.
I dislike there wiring process for withdraws. it will takes up to 7 to 15 days to receive your wining funds. it should never take that long according to my Bank. I live in Canada. its amazing that they take your funds asap and they tend to always want to verify you every 3 months, crazy. And they can be a bit cross with you when you ask them. Why it's taking lo long. Really wish they would upgrade their system for withdraws to be faster and better options offered.
Lots of Free Spins and Good Gaming Graphics. Fast approval of Documents.
I received my first pay out USD100. AT first i have doubt received the payment it already takes more than 3 weeks before i received the payout. Finally received the payout.
Delayed payment, it takes more than 3 weeks before i received the pay out. First they said payment it was not successful on my Neteller account. 2nd they asked for my Ecopayz account but payment not successful again. Now finally i received it on my Neteller account..
Box24 plays a very interesting role.
Cashback up to 15% for loyal players.
The casino has races that then free spins.
It is a place that offers a lot of fun.
I have never made an advance yet, but more than once a week I get free spins.
For the time being, I'm only testing this casino and I have no negative experience. We think we'll put in and then it turns out that this casino really works.
Fast to be verified. First time play 24box, already can withdraw same day.
Customer service are nice. 800$ withdraw for a first time on 24box. Cool site, send the good document, 20min your good to go get verified. First play after dare will be no problem to withdraw. Keep on going 24box, you are nice and you got nice bonus but I dont use, I dont like waging
Just the inconvenience of playing online.Thats about it!!
I have spent enough hours in box24 playing live BlackJack and computer generated BlackJack, to tell everyone of you how it is. Lets start with bonuses, they seem very attractive but if you do the calculations your bankroll would have to be around 25k, just an example I was offered bonus of 1000 but to get that you would have to wager it 25000 times before you could even get it, and secondly you have about 7 days time to complete the wagering process, so with normal deposit of 1000 as you would normally start the game with you will never come even close of getting that bonus.
Free Spins same thing, say you win 100 using your free spins you will have to wager that amount about 30 times before you could get it, time limits apply too.
Dealers - they must work very long hours, they are tired,falling asleep at the table, making mistakes and dropping cards and for their mistakes you are loosing your money when you ask for help when the DEALER made mistake first of all you are asked for the "screen shot" of that game, the screen shot is meant to be transferred to TECH support, and thats it you will never hear from them or simply they will reply "we found nothing out of ordinary". You will also randomly out of nowhere loose connection to the casino resulting in loosing your bet and once again Tech support will find nothing out of ordinary.
DEPOSITS- you will find that deposits are very quick however you will find also that your bank will hit you additional fees for depositing money into your Box24 account, because sometimes you will have to deposit in US dollars. And you can deposit as many times as you like and none will ask nothing, but when it comes to WITHDRAWAL than you have to proof the ownership of your card, proof this and that, but why don't they proof everything before you start playing in Box24. You can open an account and start playing in 15min and deposit thousands and none will care or ask you a thing but try to withdraw 100 you will have to tell them pretty much everything about yourself.
And last thing I want to write about Just few weeks ago I wanted to withdraw 4k, I needed to proof the ownership of my credit card, yep all good I did everything what they wanted from me, time went by no money landed in my bank account, the Box24 reversed the withdrawal without even contacting me, letting me know, or whatever, than I knew because they have your money in their hands they HAVE YOU BY THE BALLS they can do whatever they want, whatever suits them the best, in case of problems its they word against yours, by all odds you have to part with your funds one way or another.
So whoever is reading this and you like to play casino, professionally or just for fun, you are much better off playing in real brick and mortar casino at least there you have fair chance of winning, and if you are loosing you take your money and you can leave, any problems will be resolved on the spot.
Stay away from BOX24
I like the games. They are great. My verification process... well it went quick except that they refused the screen shot of the bank statement and requested the one from the bank but I understood. Withdrawal... well I withdrew on 9 December which was Sunday and got it in my ecopayz account on the 12 so that was not so bad. Customer service was good also.
I have to say my verification process was quick and painless and the customer service was wonderful. Depositing was also a breeze. Great fast loading games.
I have never ever won since playing here. I just keep depositing, spinning, losing, depositing, spinning, losing... never really had a chance to experience the withdrawal process.
This casino should be avoided at all costs. They have vague bonus policies which they twist to decline pay outs. Trying to withdraw from bonus money is even worse, they don't notify you, ever, and instead put the money back into your account for you to go through the entire process again, each time taking around a week. Eventually they will tell you that you need to deposit in order to pay out, but won't confirm if you have met their other ridiculous conditions, so once you have given them even more money, will find yet another reason to decline.
Avoid this casino - so many other casinos worth visiting over this one
I do like the variety of games. And that's where the positives stop.
After signing up, I had a few guess the game emails and free spins.
At one stage had played through everything that was required to withdraw only to find out that because I hadn't deposited I was playing with complimentary credits to check out other games within the site.
So I decided to make a deposit and now all help from 24/7 has stopped.
I no longer receive free spins or guess the game emails.
All in all very rude, disrespectful.
Can't believe anyone would want to play at this casino.
Clean website that is easy to navigate through.
Other than that, nothing more possitive.
The Terms & conditions are awful.
Dont get fooled by the bonuses, there are so many rules before you can withdraw. More than average.
Live chat is bad. The support stops replying randomly.
Depositing is a pain in the ***. Theres big problems trying to deposit with a mastercard. The support wont fix it and they want me to use bitcoin...
If you somehow manage to complete the wagering, the withdraw time is a long time and you will stumble upon many problems. For example the very bad verification system.
There are casinos that are way better than Box24Casino.
Box24 Casino Complaints
21 of 25
avg complaint life