Betchaser Casino

I was previously registered with Betchaser Casino but was unable to fund my account due to the small number of payment methods available.
Now I received a mailing list from them and was pleasantly surprised.
Payment methods were added, bonuses were updated and I immediately decided to apply the 120% first deposit bonus as the offer is really good. I applied the bonus and deposited € 50 and won back the € 850 bonus! Satisfied, the money was withdrawn in an hour. The site just flies, the slots are top!
All good and good luck!

I had great experience with this casino!
I received an sms to my mobile phone before few months for 50 free spins with 0.50 cents each spin worth and I quick visited the casino and used these spins!
I managed to win 50 euros so i was so excited!

Yesterday was yet one more day when I was feeling very bored and needing some fun and entertainment, specifically, some fun playing slot games. So I browsed through the numerous bonuses and casinos, hunting for one good offer, but I have already taken up the good ones. There were only a few choices left which offer deposit bonuses of between 120% to 150%, so I checked through each and every one of them. Most were not that suitable to me, but Betchaser Casino seemed appropriate enough, so I signed up at the casino.

Owned and operated by Radon BV, a name I have seen before, and have even played at a few of its other casinos, although I cannot recall their casino names at the moment. Betchaser Casino first deposit offer is a 120% bonus plus 100 free spins, given at 20 free spins per day, on the game Starburst. Not really an interesting or exciting offer, but that’s about the best that I could find. The Bonus terms stated that this bonus needed to be claimed first before making a deposit, and the wagering requirement is a nice 35 times the bonus amount, slightly lower than the usual 40 times.

Having checked through all the other terms and conditions, with nothing else standing in my way, I then proceeded to make my first deposit of $20. I clicked on the promotions, clicked on the welcoming first deposit offer, clicked on the ‘Deposit’ button, and it took me back to the initial registration form, although I have already used that form to sign up. I repeated it again, but getting the same rerouting. So how the heck was I supposed to claim this offer first before making my deposit?

Never mind, I thought, I would try going straight to making a deposit instead. I clicked on the deposit button, was taken to the deposit options page, clicked on Skrill, and Skrill login page came up. Again, I was thinking, where the heck was I supposed to claim that bonus first? It was nowhere to be found! After completing the deposit process, I was back in the home page, my $20 deposit was showing, but no bonus money anywhere. I then immediately clicked on the Live Chat button to get assistance.

After informing the lady host of what has happened, she did some checking, then told me that I did not claim the deposit bonus. I told her that I tried twice, but that bonus deposit button did not work for me, but my deposit went through instead. She then referred the matter to the technical team for further checking and told me to wait for their reply. So I quit the chat and logged out.

Later in the night, after more than 6 hours of waiting, there was still no reply from the casino’s team. I was becoming impatient, and feeling annoyed at their slow response. So I logged into my account again, still no bonus money was showing, and I finally decided to play off my balance right away. I was already getting fumed up by the casino’s slow response!

I played on Thunderkick’s Fruit Warp game, one of my favourite games, but it didn’t play that well, but not too badly either. Not too long after, I lost all my deposit money, and I then went back to chat with the chat host. A different lady came on this time around, and I told her that I wasn’t getting any response on the missing bonus issue. I then requested for a permanent closure of my account, reconfirming my decision to her, and she finally closed my account. In my heart, it was good riddance of Betchaser Casino! I simply hate casinos that do not response quickly to customers problems!

Betchaser Casino

March 26, 2021

Good afternoon, dear client.
Our global check showed that you did not click the Claim Bonus button. The bonus you confirmed was not displayed in the back office system. We reproduced this situation from our side on a test account, went all the way described by you with the currency usd, the country of Malaysia, and when you click on "Claim", the confirmed bonus was displayed in the back office.
Anyway, we thank you for your feedback. We will take action on the live chat service, for the long wait by you. Also, if you change your mind and make a request to unblock your account, you can count on a nice bonus.
We wish you all the best!

I liked the casino. I registered on the advice of a friend and did not regret it at all. The withdrawal is fast enough, there was a nice welcome bonus.

At the moment there are no shortcomings for me. The site is fast, does not slow down. Support is always in touch if I have any questions. I did not find any serious shortcomings. Will play.

A good casino.
I am convenient to register, the line is wide cashback and free bet is good.
There are no problems with the withdrawal of funds, everything is fast.

I haven't found any drawbacks yet, everything works fine. There were no problems.
The support service promptly answers any questions that arise.

I made a deposit of € 100 and won back the first deposit bonus. Withdrawn 420 euros 2 hours after the request.
As long as I like everything, the site is of good quality.
Slots are loaded at a fast speed.
The live chat responded quickly enough to the appeal.

A long amount of time waiting for a response to your e-mail, the letter came when the query was resolved in this I was helped by live chat. I advise you to use it if you need some information.
I didn't find any significant flaws anymore.

Betchaser caisno is one of the newest casinos added on Askgamblers. They caught my attention due to the fact that they have many good game providers and a great welcome bonus with very low wagering requirements of 35x bonus only. Needless to say I headed over to their page to sign up an account. I wish it was that simple though.

So I went to the registration page and to be honest, I know they are a new online casino but the website seemed a bit childish looking and gimmicky, but again that might be only my personal preference. Regardless, I went to the registration sector and filled in the details. I tried to sign up yet got an error message that "Client is restricted". That's it, no explanation of me being in a restricted country, issue with any sign up fields or whatever. I went through the casinos' terms and conditions to see if Malta was restricted to sign up, yet instead I found specific Netent branded games that were available in Malta- that made me think no issue should appear, right? Thinking maybe it was an issue with the email address, I attempted to sign up again and used a different email address. Same error appeared, yet I noticed that I had received a welcome email from the casino, followed by an empty email called "TEST". I checked the other email address and apparently the same thing had happened there. Now I guess I was holding multiple accounts at the casino without even realizing the registration was sucessful. I tried to login yet again error message popped up. Now I was sure I needed to contact support.

I thought that the casino doesn't have live chat but apparently they do, just for limited hours. Surprisingly enough I was able to reach an agent quickly, I described the issue and after 10 minutes in chat, support advised me to confirm sign up with one of my email addresses and then contact security to delete the other one. Well.. I tried to do that, same error came up and then support told me to just contact security. I did send an email to them just to see the reason behind it as I was never told my country was restricted and the agent was unable to explain the error message.

Funnily enough, about two days later I received an email from the casino apologizing for their technical issues and my account was awarded with some free spins. However, it's been over a week since I sent my initial emal to their security department and never received any replies yet I'm getting email promotions sent to both accounts. I'll be closing both of the accounts down as I don't like how they handled (or rather didn't) my technical issue.

Good selection of games
Smooth interface
Fast withdrawals
Certified casino
Diverse options for payments

I started in this casino before it was on askgamblers and so far so good. Did my first withdrawal last week and everything went smooth. Give it a try on your own

The casino so far is showing me good structure, however they do not have live chat.

Maybe because its a new casino and will be added later on. besides that quite happy with them