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Betchaser Casino

7.16
Players from your country not accepted
Average Complaint Response Time: 1 day
Players from your country not accepted
Average Complaint Response Time: 1 day

Betchaser Casino Review

  • Home to leading software providers
  • Live chat 24/7 (English and Russian)
  • Mobile friendly design
  • Multiple withdrawal methods
  • Long pending times
Suggest an edit
General info & Latest Promos
Website https://www.betchaser.com/
Established 2019
Owner Radon B.V. Casinos
Casino Promotion Betchaser Casino: 100% up to €100 + 100 Bonus Spins on Starburst Slot, 1st Deposit Bonus

Betchaser Casino is an online casino home to a ton of different software providers such as NetEnt, Betsoft, Playson, Pragmatic Play, Red Tiger Gaming and Endorphina. Players will be spoiled for choice and there’s lots of different types of games too which include video slots, table games and sports. The site which is available in multiple languages can be enjoyed instantly through a web browser or on the go. Betchaser Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, Denmark, Estonia, France, Hong Kong, Italy, Pakistan, Spain, Turkey and the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to enjoy hundreds of video slots once they open the casino lobby and since they have lots of gaming providers here, there is something to suit everyone. The casino regularly adds new games to their portfolio and to make it easier to browse players will be able to filter by each individual software provider. They have a search engine as well so players can find games almost instantly. Titles here include the Starburst Slot, Sugar Rush Slot, Sparks Slot, Dead or Alive Slot, Fa Fa Spin Slot and Twin Spin Slot

Those who like table games will also have loads to choose from which are made up with games of blackjack, roulette and poker. There are different variations available of each game so players can find the ones that best suit them and their betting limits. 

Then there is their video poker games too, especially appealing to those who love card games. These include games like All American and Double Bonus Poker. 

Live Casino

Players can also enjoy the thrill a live casino can offer with games that are hosted by real life dealers. There are games like Live Baccarat and Live Keno and players will be able to find a table that can cater for their minimum and maximum bets. 

Mobile Gaming

There is also a mobile version of their site as well which can be opened through a compatible mobile browser, on most mobile devices. These include smartphones and tablets which run on iOS and Android. The casinos mobile app can also be downloaded on both of these platforms too.

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using their live chat facility which is available in both English and Russian 24 hours a day, 7 days a week. Live chat can also be reached in Turkish which is open between the hours of 09:00 AM till 02:00 AM. Players will also be able to use their online contact form or email the casino should they need further assistance.

Security and Fairness

When it comes to security the casino uses a high level encryption to ensure players personal and financial details are always kept secure for complete peace of mind. 

They also use a random number generator to make sure their games remain fair and that they always produce random results. 

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://www.betchaser.com/
  • Software

    Microgaming, Play'n GO, NetEnt, Pragmatic Play, Endorphina, Amatic Industries, Betsoft, Elk Studios, Thunderkick, Betconstruct, ZEUS PLAY, Playson, World Match, iSoftBet, Multislot, Patagonia Entertainment, Genii, Mr. Slotty, GameArt, PariPlay, OMI Gaming, Booming Games, Habanero, Red Tiger Gaming, Spigo, Wazdan, Red Rake Gaming, Spade Gaming, Genesis Gaming, Spinomenal, Booongo Gaming, Realistic Games, Tom Horn Gaming, Fazi Interactive, Fugaso, OneTouch Games, Evolution Gaming, KA Gaming, SA Gaming, ReelNRG Gaming, BF Games, MGA, Nolimit City, August Gaming, Hacksaw Gaming, Maverick, Spinmatic Entertainment, Leap, BetGames.TV, Revolver Gaming, Evoplay
  • Deposit Methods

    Skrill, Neteller, MuchBetter, Rapid Transfer, AstroPay Card, AstroPay Direct, SticPay, EcoPayz, Jeton, Bitcoin, Ethereum, Ripple, Litecoin
  • Withdrawal Methods

    Bitcoin, EcoPayz, Ethereum, Jeton, Litecoin, Neteller, MuchBetter, Rapid Transfer, Ripple, Skrill, SticPay, AstroPay Card, AstroPay Direct
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 1-7 days

    Bank Transfers: 1-7 days

    Cheques: Not offered

    Pending Time: 0-72 hours

  • Withdrawal Limit

    EUR 10,000 per day
  • Affiliate Program

    Betchaser Affiliates
  • Restricted Countries

    • Afghanistan
    • Antigua and Barbuda
    • Aruba
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Bonaire
    • Bulgaria
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Cayman Islands
    • China
    • Croatia
    • Cuba
    • Curaçao
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Ethiopia
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Greece
    • Guadeloupe
    • Hong Kong
    • Hungary
    • Iran
    • Iraq
    • Ireland
    • Isle of Man
    • Israel
    • Italy
    • Japan
    • Jordan
    • Kuwait
    • Latvia
    • Libya
    • Lithuania
    • Macau
    • Malta
    • Martinique
    • Mayotte
    • Monaco
    • Myanmar [Burma]
    • Netherlands
    • New Caledonia
    • North Korea
    • Pakistan
    • Philippines
    • Poland
    • Portugal
    • Puerto Rico
    • Russia
    • Réunion
    • Saba
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saudi Arabia
    • Serbia
    • Singapore
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • Slovenia
    • South Africa
    • South Korea
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • Uganda
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vatican City
    • Yemen
  • Casino Type

    Instant Play, Mobile, Sports, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Russian rubles, Euros, US dollars, Ukrainian hryvnias, Indian rupees, Argentine pesos, Brazilian reals, Kazakhstani tenges, mBTC, Norwegian kroner, Canadian dollars
  • Languages

    English, Russian
  • Licences

    Curacao
  • Company

    Radon B.V. Casinos
  • Established

    2019
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    No
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    No
  • Reality Check Tool

    No
  • Self-Assessment Test

    No
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

Betchaser Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Jester707 1 review
Reviewed on May 24, 2021

LIKED

I was previously registered with Betchaser Casino but was unable to fund my account due to the small number of payment methods available.
Now I received a mailing list from them and was pleasantly surprised.
Payment methods were added, bonuses were updated and I immediately decided to apply the 120% first deposit bonus as the offer is really good. I applied the bonus and deposited € 50 and won back the € 850 bonus! Satisfied, the money was withdrawn in an hour. The site just flies, the slots are top!
All good and good luck!
kray 1 review
Reviewed on May 24, 2021

LIKED

I had great experience with this casino!
I received an sms to my mobile phone before few months for 50 free spins with 0.50 cents each spin worth and I quick visited the casino and used these spins!
I managed to win 50 euros so i was so excited!
Afi4wins 2029 reviews
Malaysia
Message
Reviewed on March 26, 2021

LIKED

Yesterday was yet one more day when I was feeling very bored and needing some fun and entertainment, specifically, some fun playing slot games. So I browsed through the numerous bonuses and casinos, hunting for one good offer, but I have already taken up the good ones. There were only a few choices left which offer deposit bonuses of between 120% to 150%, so I checked through each and every one of them. Most were not that suitable to me, but Betchaser Casino seemed appropriate enough, so I signed up at the casino.

Owned and operated by Radon BV, a name I have seen before, and have even played at a few of its other casinos, although I cannot recall their casino names at the moment. Betchaser Casino first deposit offer is a 120% bonus plus 100 free spins, given at 20 free spins per day, on the game Starburst. Not really an interesting or exciting offer, but that’s about the best that I could find. The Bonus terms stated that this bonus needed to be claimed first before making a deposit, and the wagering requirement is a nice 35 times the bonus amount, slightly lower than the usual 40 times.

Having checked through all the other terms and conditions, with nothing else standing in my way, I then proceeded to make my first deposit of $20. I clicked on the promotions, clicked on the welcoming first deposit offer, clicked on the ‘Deposit’ button, and it took me back to the initial registration form, although I have already used that form to sign up. I repeated it again, but getting the same rerouting. So how the heck was I supposed to claim this offer first before making my deposit?

Never mind, I thought, I would try going straight to making a deposit instead. I clicked on the deposit button, was taken to the deposit options page, clicked on Skrill, and Skrill login page came up. Again, I was thinking, where the heck was I supposed to claim that bonus first? It was nowhere to be found! After completing the deposit process, I was back in the home page, my $20 deposit was showing, but no bonus money anywhere. I then immediately clicked on the Live Chat button to get assistance.

After informing the lady host of what has happened, she did some checking, then told me that I did not claim the deposit bonus. I told her that I tried twice, but that bonus deposit button did not work for me, but my deposit went through instead. She then referred the matter to the technical team for further checking and told me to wait for their reply. So I quit the chat and logged out.

Later in the night, after more than 6 hours of waiting, there was still no reply from the casino’s team. I was becoming impatient, and feeling annoyed at their slow response. So I logged into my account again, still no bonus money was showing, and I finally decided to play off my balance right away. I was already getting fumed up by the casino’s slow response!

DISLIKED

I played on Thunderkick’s Fruit Warp game, one of my favourite games, but it didn’t play that well, but not too badly either. Not too long after, I lost all my deposit money, and I then went back to chat with the chat host. A different lady came on this time around, and I told her that I wasn’t getting any response on the missing bonus issue. I then requested for a permanent closure of my account, reconfirming my decision to her, and she finally closed my account. In my heart, it was good riddance of Betchaser Casino! I simply hate casinos that do not response quickly to customers problems!
BETCHASER CASINO REPLIED ON MARCH 26, 2021
Good afternoon, dear client.
Our global check showed that you did not click the Claim Bonus button. The bonus you confirmed was not displayed in the back office system. We reproduced this situation from our side on a test account, went all the way described by you with the currency usd, the country of Malaysia, and when you click on "Claim", the confirmed bonus was displayed in the back office.
Anyway, we thank you for your feedback. We will take action on the live chat service, for the long wait by you. Also, if you change your mind and make a request to unblock your account, you can count on a nice bonus.
We wish you all the best!
Aleks44 1 review
Hamburg
Reviewed on March 10, 2021

LIKED

I liked the casino. I registered on the advice of a friend and did not regret it at all. The withdrawal is fast enough, there was a nice welcome bonus.

DISLIKED

At the moment there are no shortcomings for me. The site is fast, does not slow down. Support is always in touch if I have any questions. I did not find any serious shortcomings. Will play.
liza199191 2 reviews
Asia
Reviewed on March 2, 2021

LIKED

A good casino.
I am convenient to register, the line is wide cashback and free bet is good.
There are no problems with the withdrawal of funds, everything is fast.

DISLIKED

I haven't found any drawbacks yet, everything works fine. There were no problems.
The support service promptly answers any questions that arise.
Giannis990 1 review
Greece
Reviewed on July 24, 2020

LIKED

I made a deposit of € 100 and won back the first deposit bonus. Withdrawn 420 euros 2 hours after the request.
As long as I like everything, the site is of good quality.
Slots are loaded at a fast speed.
The live chat responded quickly enough to the appeal.

DISLIKED

A long amount of time waiting for a response to your e-mail, the letter came when the query was resolved in this I was helped by live chat. I advise you to use it if you need some information.
I didn't find any significant flaws anymore.
blondie 1533 reviews
Message
Reviewed on December 31, 2019

DISLIKED

Betchaser caisno is one of the newest casinos added on Askgamblers. They caught my attention due to the fact that they have many good game providers and a great welcome bonus with very low wagering requirements of 35x bonus only. Needless to say I headed over to their page to sign up an account. I wish it was that simple though.

So I went to the registration page and to be honest, I know they are a new online casino but the website seemed a bit childish looking and gimmicky, but again that might be only my personal preference. Regardless, I went to the registration sector and filled in the details. I tried to sign up yet got an error message that "Client is restricted". That's it, no explanation of me being in a restricted country, issue with any sign up fields or whatever. I went through the casinos' terms and conditions to see if Malta was restricted to sign up, yet instead I found specific Netent branded games that were available in Malta- that made me think no issue should appear, right? Thinking maybe it was an issue with the email address, I attempted to sign up again and used a different email address. Same error appeared, yet I noticed that I had received a welcome email from the casino, followed by an empty email called "TEST". I checked the other email address and apparently the same thing had happened there. Now I guess I was holding multiple accounts at the casino without even realizing the registration was sucessful. I tried to login yet again error message popped up. Now I was sure I needed to contact support.

I thought that the casino doesn't have live chat but apparently they do, just for limited hours. Surprisingly enough I was able to reach an agent quickly, I described the issue and after 10 minutes in chat, support advised me to confirm sign up with one of my email addresses and then contact security to delete the other one. Well.. I tried to do that, same error came up and then support told me to just contact security. I did send an email to them just to see the reason behind it as I was never told my country was restricted and the agent was unable to explain the error message.

Funnily enough, about two days later I received an email from the casino apologizing for their technical issues and my account was awarded with some free spins. However, it's been over a week since I sent my initial emal to their security department and never received any replies yet I'm getting email promotions sent to both accounts. I'll be closing both of the accounts down as I don't like how they handled (or rather didn't) my technical issue.
Zedrio 1 review
Czech Republic
Reviewed on December 18, 2019

LIKED

Good selection of games
Smooth interface
Fast withdrawals
Certified casino
Diverse options for payments

I started in this casino before it was on askgamblers and so far so good. Did my first withdrawal last week and everything went smooth. Give it a try on your own

DISLIKED

The casino so far is showing me good structure, however they do not have live chat.

Maybe because its a new casino and will be added later on. besides that quite happy with them

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