AskGamblers Quick Overview
Editor’s View
The smooth and modern design and outstanding visuals of BetChain Casino are something everyone will enjoy. The bonuses and promotions are highlighted and up for grabs. The website offers something for everyone, from slots and jackpot games to poker, roulette, and live casino games, so it’s just a matter of preference.
- Accepts crypto
- Diverse offer of casino games
- 24/7 live chat support
- Certificate of Trust
- Several country restrictions
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
BetChain Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About BetChain Casino
BetChain is an online casino that offers a large number of cryptocurrency payment options to players. Over the years, the casino has shown commitment to its players, providing them with tons of games to enjoy and an overall smooth gaming experience, earning them our Certificate of Trust.
The casino is owned and operated by Dama N.V. It has a Curacao gambling licence that allows the operator access to many jurisdictions worldwide.
Registration to BetChain takes a few minutes as you need to enter personal information and your phone number to get things rolling. You can choose to receive promotion offers from the casino, but once you sign in, you become eligible for the generous welcome bonus package. Choose English or German to display contents on the website, and you’re all set.
But before you start, read our expert review to learn more about this online casino and have all the information before you sign up.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BetChain Casino
As one of the casinos that accept crypto BetChain comes with various payment methods for players. As expected, you can select Bitcoin, Bitcoin Cash and Ethereum, but there are also Litecoin, Dogecoin and Tether.
The casino offers more than just cryptocurrency options. You can use credit cards, iDebit, ecoPayz and several e-wallets as your preferred deposit and withdrawal methods. The minimum deposit is €10, and the minimum withdrawal is €20 or equivalent. The maximum you can withdraw depends on the payment method you choose.
Always use the same payment option for deposits and withdrawals to shorten the processing period and prevent potential hiccups. The average withdrawal processing time is 24 hours, with the exception of bank transfers, which last up to 3 business days.
Games at BetChain Casino
With over 8,000 games, BetChain is one of the leading operators if you’re looking for variety. The casino features thousands of slots, approximately 1,500 jackpot games and over 500 table games, available in fun mode.
Because there are a lot of casino games, they are placed in different categories. First, you can choose your favourite providers and all the big names are included: Betsoft Gaming, Wazdan, Play’n GO, etc. If you click Games Collections, you’ll find different releases sorted according to themes - St. Patrick’s games, Western, Egypt, etc.
Whether you prefer progressive jackpot games or classic and modern video slots focusing on interactive gameplay, you’ll find it all at BetChain. Stepping away from slots, you’ll find many table games that include classics such as baccarat, blackjack, and roulette. Different versions of video poker and lottery are also available.
Participate in the casino’s VIP program to earn weekly benefits and rewards such as cashback, Free Spins and other valuable prizes. And don’t forget to check their tournaments or live casino games if you’re looking for extra excitement.
BetChain Casino’s Commitment to Responsible Gambling
BetChain online casino has responsible gambling options players can activate to keep their spending in check. Go to your account and set limits on deposits, losses and wagers in the “Personal Limits” section. While the limits can be changed at any point, the increase will occur after email confirmation to prevent rash decisions.
The limits can be set for one day, week or month. Remember that the loss limit is based on the initial deposit, not winnings attributed to the deposited amount.
For players who want to take a break, BetChain offers a cooling-off. Activate it for a week, a month, three, or six months and retain access to your account if you want to withdraw money. Go a step further, and you can activate self-exclusion, which can last up to a year and prevent you from accessing the casino, depositing, and withdrawing money.
The operator lists several organisations that help gamblers and urges players to seek help if they need it. You can only register to BetChain if you’re 18 or older, and the casino has the right to check your identity at any point.
Customer Support at BetChain Casino
BetChain has high-quality customer service, which you can access in several ways. Their live chat is available 24/7 with the icon at the bottom left corner, under the side menu.
Once you open the chat, enter your name and email address to activate it. You don’t have to be registered at the casino to talk to customer service, so if you’re struggling with registration or have any questions, you can contact them at any point.
At first, the casino will connect you to a chatbot, and you’ll select your preferred language. If you can’t find what you’re looking for after going through short bot answers, you can always ask for an agent, and the casino will transfer you immediately. We tested their live chat, and it works well - you won’t wait long, and the agents are attentive and friendly. Remember to rate your experience in a short survey once you close the chat.
Outside the live chat, you can always send an email. Although slightly slower, you can expect an answer from the casino with further instructions on what to do.
Complaints
Read the complaints other players have left for BetChain Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi Daniel, Thank you very much for posting your review. Please let our awesome live chat agents know to credit you a no deposit bonus although your sign up link didn't register with us. I'm happy to hear you enjoy our games and that our agents are doing a great job. Thanks, again! Best, Brian
Decent Bitcoin/Crypto Casino with reasonably fast withdraw times
Good sign up bonuses giving the ability to "try" the games on offer
I personally have had no issues with BetChain Casino
Limited games some more wouldn't hurt but for what it is you can't complain
Hi Thetruthhurts, Thanks for posting your review. We have over 3,000 games and are adding new ones all the time. Please let me know which game provider and games you enjoy and we'll try to make it happen. Congrats on your wins. Thanks, again! Brian
BetChain is one of the good casino's out there. Solid variety of games, great site layout and no shortage of great bonus offers.
The addition of more providers would be an asset for sure
Hi HELAFAST, Thanks so much for your review! I am happy to hear you enjoy our great bonuses and games. We have 19 Providers with over 2,000 games. We are adding new providers all the time so please keep checking our provider list on our homepage. Thanks, again! Brian
I am struggling to receive my withdrawal. First I received an email saying my bank blocked the payment, I've never had problems with my bank doing this.
Then they suggested to make a small deposit with neteller or skrill, but now those options aren't available on the deposit page.
Said all this on the live chat, didn't get a response, and the chat closed down... not happy.
Hi Zazuu, Congratulations on your huge win! We received a notice from our platform provider that your bank has blocked the payment (we tried processing it twice, both with the same response from the payment provider). I'll find out what the options are for your withdrawal and email you directly. Best, Brian
I just wanted to do a quick follow up to my last review. To recap, this casino is a pretty good place to play at. Support is always nice and courteous. Also have some good bonuses including Free Spins Friday. Although I'm not sure why they say you can win up to 50 Free Spins because I have never won more than 10 at a time in the 3 years I have played here. But either way free spins are free spins and the fact that they give them to you every Friday is pretty cool.
There are only two things I wanted to bring up. The first is I would love to see some new slot providers that I could play. Like Saucify, Octopus, and Platipus.
The second issue is the slow loading time for the casino. It seems every time I open the casino on my browser it loads a bit slow. It even says "this website is loading slower than usual". Maybe a better hosting provider or more band with is needed to operate the platform.
HI Grandmaster, I'm happy to hear you enjoy playing with us. I'll find out about the new game providers. I'll ask our team to find out why you are experiencing delays while loading our site. Thank you for taking the time to review us. Best, Brian
I would like to say first off I apologize if I was wrong about betchain being affiliated with cryptowild in anyway, I guess I jumped to conclusion too fast when I assumed since you guys had the same support technicians it was under one umbrella owner. I didn’t mean to misrepresent betchains brand in any way, after all they weremy second most favorite bitcoin casino second to bitstarz. Perhaps I must have misinterpreted things or it may have been all a coincidence but I am fully aware that I didn’t check that box asking for no bonuses, I do not know how that came about. But I wanted to make things right and admit my wrong in assuming crypto wild had anything to do with you guys cutting me off as a vip player. Thanks for understanding, and yes I do consider betchain still to this day to be one of the most trusted and best online bitcoin casino, and you guys are still on my list .
They need to work on their bitcoin processing center to be quicker, lately I’ve noticed it takes longer to deposit bitcoin in your casino than it is to cash out. It may be my internet as well but I’ve noticed the site has been slow at loading.
HI TMSET007, Thank you for re-posting. We're happy you enjoy playing with us. Although, we'd love to be your #1 ;) But, totally understand, Bitstarz is also a great casino! I'll ask our platform provider about the payment system. It might be a large number of transactions in the mempool on the Blockchain, but I'll make sure it isn't our payment system running slow. Best, Brian
For me is BetChain the best Casino. Many Bonuses, very fast withdraws and a really good Support.
Nothing, everything is good.
I haven have play on many Casinos but this is my Favorite.
Hi Tomislav, Thanks very much, we really appreciate you posting this review!!!! I'm happy to hear about your wins and our great live chat! Best, Brian
This is my favorite casino. I love how they treat customers. Depending on your Vip level, you get a bonus on every deposit. Even if you already deposited and played through it, they will ad your bonus afterwards if you contact support. Support is great. They are friendly, fast, always help. Every Friday I get 40 free spins in every currency I've deposited in throughout the month. They are definitely number one.
There's nothing that I dislike. I love everything about this casino.
Hi Tiffany, Thank you very much!!! I'm thrilled to hear our awesome livechat agents are taking great care of you!!! Thanks for posting!
My top most favorite trusted casino. I am playing regularly in Betchain casino for almost 3 month.Started with amazing welcome package and 50 free spin extra as Askgambler user, played long sessions, it was fun.
Live support is more than friendly, I am not a high roller, I even tried deposit the lowest possible amount, but in this 3 month I received VIP treatment.
For my 1st cashout it took 3/4 min! and in this 3 month I have cashed out 8 times, and each time it was almost like instant.
And I can say now I am totally confident about thinking big, because win or loss whatever, I will have fun! not headache!
1. 40x wager is tough, poker and table games contribute only 5%
Hi SHAPOTH, Thank you very much for your review! Congratulations on your wins here at BetChain! I'll tell our awesome livechat agents about your kind words. Thanks, again!
Betchain was my first online Bitcoin Casino and has improved tremendously. And it's the first casino I had won 5.34 BTC! Being that said, it's one of only a few casinos I play online. Another thing I really love now is their customer service. They really have stepped it up. Their staff are genuinely caring and accommodate to their best and at times exceed expectations. If you happen to receive Rayen and Robin, they are absolutely hands down the sweetest and the best customer service you can receive.
Wished free games you receive on Friday we're more diversed instead of the same games you get every week.
Hi CHOUCHOU312, Thank you very much for taking the time to review BetChain. Congratulations on your big wins!!! I am happy to hear you enjoy playing with us and especially loved your call out to our awesome live chat agents!!!! I'll look into changing up the games with our weekly Free Spins Friday Bonus! Again, thanks so much! Best, Brian
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
- They got lot of providers and games
- The site is easy to navigate through
- Good support
I enjoy their promotions,
especially the friday free spins for a month deposit (really good to try the games)
I signed up through an afiiliate link with free spins but didn't receive them, but this is not a casino's fault, I talked to the support and they said that it wasn't an affiliate link
Summing up I had no problems with the casino