General Information About BetChain Casino
BetChain is an online casino that offers a large number of cryptocurrency payment options to players. Over the years, the casino has shown commitment to its players, providing them with tons of games to enjoy and an overall smooth gaming experience, earning them our Certificate of Trust.
The casino is owned and operated by Dama N.V. It has a Curacao gambling licence that allows the operator access to many jurisdictions worldwide.
Registration to BetChain takes a few minutes as you need to enter personal information and your phone number to get things rolling. You can choose to receive promotion offers from the casino, but once you sign in, you become eligible for the generous welcome bonus package. Choose English or German to display contents on the website, and you’re all set.
But before you start, read our expert review to learn more about this online casino and have all the information before you sign up.
Payment Information and Options at BetChain Casino
As one of the casinos that accept crypto BetChain comes with various payment methods for players. As expected, you can select Bitcoin, Bitcoin Cash and Ethereum, but there are also Litecoin, Dogecoin and Tether.
The casino offers more than just cryptocurrency options. You can use credit cards, iDebit, ecoPayz and several e-wallets as your preferred deposit and withdrawal methods. The minimum deposit is €10, and the minimum withdrawal is €20 or equivalent. The maximum you can withdraw depends on the payment method you choose.
Always use the same payment option for deposits and withdrawals to shorten the processing period and prevent potential hiccups. The average withdrawal processing time is 24 hours, with the exception of bank transfers, which last up to 3 business days.
Customer Support at BetChain Casino
BetChain has high-quality customer service, which you can access in several ways. Their live chat is available 24/7 with the icon at the bottom left corner, under the side menu.
Once you open the chat, enter your name and email address to activate it. You don’t have to be registered at the casino to talk to customer service, so if you’re struggling with registration or have any questions, you can contact them at any point.
At first, the casino will connect you to a chatbot, and you’ll select your preferred language. If you can’t find what you’re looking for after going through short bot answers, you can always ask for an agent, and the casino will transfer you immediately. We tested their live chat, and it works well - you won’t wait long, and the agents are attentive and friendly. Remember to rate your experience in a short survey once you close the chat.
Outside the live chat, you can always send an email. Although slightly slower, you can expect an answer from the casino with further instructions on what to do.
Games at BetChain Casino
With over 8,000 games, BetChain is one of the leading operators if you’re looking for variety. The casino features thousands of slots, approximately 1,500 jackpot games and over 500 table games, available in fun mode.
Because there are a lot of casino games, they are placed in different categories. First, you can choose your favourite providers and all the big names are included: Betsoft Gaming, Wazdan, Play’n GO, etc. If you click Games Collections, you’ll find different releases sorted according to themes - St. Patrick’s games, Western, Egypt, etc.
Whether you prefer progressive jackpot games or classic and modern video slots focusing on interactive gameplay, you’ll find it all at BetChain. Stepping away from slots, you’ll find many table games that include classics such as baccarat, blackjack, and roulette. Different versions of video poker and lottery are also available.
Participate in the casino’s VIP program to earn weekly benefits and rewards such as cashback, Free Spins and other valuable prizes. And don’t forget to check their tournaments or live casino games if you’re looking for extra excitement.
BetChain Casino’s Commitment to Responsible Gambling
BetChain online casino has responsible gambling options players can activate to keep their spending in check. Go to your account and set limits on deposits, losses and wagers in the “Personal Limits” section. While the limits can be changed at any point, the increase will occur after email confirmation to prevent rash decisions.
The limits can be set for one day, week or month. Remember that the loss limit is based on the initial deposit, not winnings attributed to the deposited amount.
For players who want to take a break, BetChain offers a cooling-off. Activate it for a week, a month, three, or six months and retain access to your account if you want to withdraw money. Go a step further, and you can activate self-exclusion, which can last up to a year and prevent you from accessing the casino, depositing, and withdrawing money.
The operator lists several organisations that help gamblers and urges players to seek help if they need it. You can only register to BetChain if you’re 18 or older, and the casino has the right to check your identity at any point.
This is the best casino that I choose to play at the most, a huge selection of games to choose from and play, amazing promos and bonuses offered, chat support is always there to help, the tournaments rewards are great, site is easy to navigate and the team is very friendly, been playing here for more than a year now and i have no complaints!