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BetChain Casino - Withdrawal 2500 EUR not processed for 5 days

RESOLVED

Complaint Info

Disputed casino

BetChain Casino

Amount

€ 2500

Posted on August 20, 2024

I made withdrawal request 15.8. 2024. After 5 days it's still not being processed. It's not my first withdrawal via Mifinity, other methods like bank card I used to withdraw too. This withdrawal I requested via Mifinity because I deposited via Mifinity last time and from this deposit I won. I deposited 30 and recieved 100%bonus. Bonus has 40 x wagering which I did and after finishing wagering of bonus I continued to play. Then I reached point where I decided to withdraw my money. 2500eur. It's maximum of withdrawal limit to one transaction via Mifinity. And from that time I am waiting and reading still same assurances from vip manager.

Posted on August 21, 2024

It's all solved allready. I talked to manager Alizeh Jones, problem is solved. I really appreciate her effort and initiative.

AskGamblers
Posted on August 21, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.