I made a Withdraw (50€) on 5.12.2004 since then nothing happened. Everytime I asked the Chat they said to me I had to wait a "little bit" and just ask later for updates. Or the Agents told me they sent it to the finance department. But nothing happened. Friday they told me the Manager would have a look and clear this in No time (Screenshot). But guess what? Nothing happened. Today they told me the same to wait a "little bit". So its nearly 2 Weeks and I don't believe them anymore.
Complaint Info
COMPLAINT REFERRED BY AGCCS PARTNER

Freespins Aktuell
Referred Complaints
Dear BetChain Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
BetChain Casino Complaints
- 29 of 31 resolved
- 1 day avg response
- 5 days avg complaint life
- 911 USD avg amount
-
Resolved
BetChain Casino - Withdrawal 2500 EUR not processed for 5 days
€2,500
Resolved
BetChain Casino - Withdrawal 2500 EUR not processed for 5 days
I made withdrawal request 15.8. 2024. After 5 days it's still not being processed. It's not my first withdrawal via Mifinity, other methods like bank ...
-
Rejected
BetChain Casino - Account closed, access granted from restricted country
$150
Rejected
BetChain Casino - Account closed, access granted from restricted country
I was allowed an account and to deposit while living in a country that isn't actually accepted here and I believe that I should be refunded my ...
-
Rejected
Betchain Casino - I can not withdraw my winnings and my account has been blocked
Rejected
Betchain Casino - I can not withdraw my winnings and my account has been blocked
Hello. I have been playing at an online casino for some time and recently faced a very unpleasant situation. I won 6.89 LTC and was very happy about ...
-
Rejected
BetChain Casino - The problem with withdrawing money
$231
Rejected
BetChain Casino - The problem with withdrawing money
I have a problem with the withdrawal of winnings in this casino. The fact is that on July 12 I won 4.22 LTC and from that moment the difficulties ...
Have trouble with BetChain Casino?