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BetChain Casino - Betchain is not Paying out 50 Euro since 5th of December

UNRESOLVED

Complaint Info

Disputed casino

BetChain Casino

Amount

€ 50

COMPLAINT REFERRED BY AGCCS PARTNER

Freespins Aktuell

Referred Complaints
Posted on December 16, 2024

I made a Withdraw (50€) on 5.12.2004 since then nothing happened. Everytime I asked the Chat they said to me I had to wait a "little bit" and just ask later for updates. Or the Agents told me they sent it to the finance department. But nothing happened. Friday they told me the Manager would have a look and clear this in No time (Screenshot). But guess what? Nothing happened. Today they told me the same to wait a "little bit". So its nearly 2 Weeks and I don't believe them anymore.

AskGamblers
Posted on December 19, 2024

Dear BetChain Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.