Page 5 – Player Reviews for BetChain Casino

Overall great bitcoin casino. Great customer service. Always throwing in extra bonuses and rewards. Would recommend.

Cashouts are not instant like other btc casinos, they take time to process but you do get paid.

Betchain has an awesome customer support team. They were very helpful in addressing my concerns. Keep up the good work guys!

Betchain is one of the few places I trust enough to play with my money. They have excellent live support, frequently reward their players with match bonuses and free no deposit bonuses, and they do prompt withdrawals. I can personally confirm that they do pay out wins - I have never had an issue with a cashout here.

Nothing of importance. Sometimes the live support isn't there and it can be hard to get a hold of them on weekends and holidays, but they are honest and always pay cashouts without issue so I have no real complaints!

I love playing at Betchain, they have tons of games and my wife and I spend hours having fun and sharing our wins and loses. Its a very nice format and very easy to navigate.

Using bit coins is easy, my money was put into my account almost instantly and my cashouts were paid without dispute within 24 hours.

I made a deposit with bitcoins (which supposed to be instant)yesterday and 24 hours later my account still 0.00.I have write to their support and asked why it takes so long to credit the account. No response since yesterday.

I highly recommend to those who deposit big, stay away from this casino, as you will never get your money!

Ummm the blue fonts are nice against the yellow fonts of the casino lobby and the games are displayed well in the lobby and the lobby is the only nice thing.

Betchain is going from bad to worse, just closed my account. No customer service ever. It's easier requesting support here in 3rd world Africa, the casino runs itself only really performing at optimal level in taking players deposits and the rest of the operation is neglected and run like a township here. I would only recommend this casino to someone I really disliked.

Amatic games with low limits, easy to play for a while with small bets

Low limits also available on softswiss games. I like that I can deposit two or three mbtc here and have a little fun without breaking the bank

Customer service takes forever to respond. Oftentimes several days. Why advertise a live chat feature if no one is ever actually on it? That is deceptive marketing.

I have been depositing at betchain regularly for a few months. Tried to cash out a small amount recently and it has taken hours, I am still waiting for it to go through. Went on live chat, no one there as usual. Emailed customer service, no reply yet. I can understand the delay if I was withdrawing thousands of dollars and they wanted to approve it first, but for a hundred dollars it is just disappointing to have to wait on nonexistent customer service. They advertise instant withdrawals but I have never had that occur. I'm sure I will get my money eventually but the whole point of bitcoin is that you don't have to wait. Makes me more inclined to give money to their competitors where I have experienced withdrawals that are truly instant.

Summary: mixed feelings. The website is good, game selection good, and low limits work for my conservative playing style. But the nonexistent customer
service and lengthy delays with cashouts seriously detract from what would otherwise be a good experience.

I absolutely love playing at Betchain casino. Very efficient customer service and quick response. Great bonuses for almost every deposit you make and the best part if you remain a depositing customer you will receive free spins every Friday in your account. Withdrawals are also processed almost instantly. Great casino A+++!! Keep up the good work.

To understand how this works a casino you have to know something about Bitcoin currency, otherwise until you realize what it is you will lose a lot of time but also those precious coins. Many say that Bitcoin is the currency of the future, I would agree with them, and for that reason Betchain Casino certainly will in the future prove to be the creator of this type of financial operations. It is not easy to run such a business, because it needs to know to agree all the segments, in order to obtain a qualitative entity upon which the survival of any successful company. The casino started operating last year, and given that the new, now is a good listed on the world's leading gambling forums, on a scale of 1 to 10, they are out there from 7.00 to 7.50. They are an example of how something that otherwise can find their way in a sea of high-quality casino offer, that is the biggest reason I'm here depositor.

At this casino is the current Black Friday bonus offer of 300% on your next deposit, and decide whether you will take this excellent bonus. I did not use the bonuses at this casino because my deposits were too small to dare to clean some of these bonuses, which have a fairly large WR. Betchain I like it because it focuses on the new currency on which more and more talks, and does not care for the poor prognosis of various financial analysts who predict a bad fate for Bitcoin. I would not go into too much of this analysis, I am depository here and I have only words of praise for Betchain. From games I tried out about ten of them and the greatest impression on me were the Stoshis Secret, Mr. Vegas and Boomanji slot. Customer support is not bad, but it could, and a lot faster, the response I have waited up to 12 hours which is relatively much for my criteria.

In the last two weeks I've experienced betchain delayed cashouts through Bitcoin wich is supposed to be instant is now taking over 12 hours , support don't reply to emails, unavailable on live chat constantly, no Twitter responses or Facebook , I've sent pm to support through multiple forums like this one and on all points of contact many players are experiencing the same issue,
Is this casino even running ? Is anyone there ? Any updates ? Anything

In the last two weeks I've experienced betchain delayed cashouts through Bitcoin wich is supposed to be instant is now taking over 12 hours , support don't reply to emails, unavailable on live chat constantly, no Twitter responses or Facebook , I've sent pm to support through multiple forums like this one and on all points of contact many players are experiencing the same issue,
Is this casino even running ? Is anyone there ? Any updates ? Anything

Betchain casino was a casino I explored only recently. I had heard their name many times before, but never played there just because they are a casino that uses bitcoin currency and I still find that difficult and confusing. They are powered by Betsoft and few other softwares, and lately I've been playing Betsoft games a lot, so when I found a no deposit bonus code for new players, I was eager to try my luck there.

I signed up and then I had to tell the no deposit code to support, to get this bonus. It was late in the night, and the live support wasn't available, so I wrote them an email regarding this matter. The next day I received a very polite and welcoming email, saying that I have been credited with 10mbit. Of course the amount wasn't very big, in euros it was around 4€, but still free is free. The wagering requirements were 30x, which was a very reasonable amount for a no deposit bonus.

Since my new favorite game from Betsoft software is Mr Vegas, I was happy to see they have this game. I played with minimum bets of 0.30 (the coin size was 0.01) and very soon got wheel of fortune bonus. In it I got a 4.00 credit win, that boosted my balance a bit. I got few free spins rounds as well but none of them paid me more than 20x bet. I played for about half an hour, at some point my balance was up to 25mbit, but eventually I started to get dead spins that led me to an empty balance.

Overall I had a nice impression about Betchain casino. If I was a fan of bitcoins, I would make a deposit there, but in my case I most likely won't. I have contacted support only via email and there they were really nice, lobby looked good and no problems appeared, so I have no reason to not recommend them.

The site is easy to use and there is a good selection of games.

There is no one available on chat and although I have emailed each day for the past 3 days asking for deposit limit firstly and then, subsequently to close account, I have had not one single reply. There is no comittment to Responsible Gambling. I cannot get any reply. I uploaded my documents 3 days ago and have had no confirmation of these either. Terrible customer service. I want my account closed!

I have to reiterate how much I love being a member of the BetChain family... They really know how to treat a person... I woke up to a fabulous VIP bonus... and upon second inspection I discovered that I was able to play a large selection of game that where not previously available to Americans... so kudos...

BetChain casino has recently become my favorite place to play. The game play is a 5 out of 5 stars for there smooth seamless action, no delays or jumping reels... Plus they reward there players with free spins and no deposit bonuses for depositing and new players, and in my book get a 5 out of 5 for customer service and retention... Contact support and talk with them and you will find they are very rewarding to loyal customers and work hard to make everyone feel like a VIP... In an industry taught with low life practice, the are a CLASS act... 4.9 out of 5.0 and I will tell you why .01 in dislike section.

Ok.... the only issue is there is not a large enough game selection for USA players... but it is still my new favorite place for a square deal...

Betchain Casino is casino I joined at the end of the 2014. I remember they were the newest casino back then and mostly they had BetSoft games. When I was searching for some new casino, with some free chip or free spins I came across this guys. Just because they were newly added ones and I wanted to check them out, so that way I was browsing the net to find some negative or positive feedback from some players. All I could find were nice comments, even now I didn't see any complaint, neither negative comments about them.

This casino has few more software games as Endorphina, Amatic, SoftSwiss slots, which are not my interest that much, but given as a free I always enjoy playing them. When I open the casino, first I wanted to double check will I get the bonus. They don't offer live support, but even so they will answer you really fast via email. They were offering some bitcoins, as free sign up offer back then, so I wanted to know will I get the bonus.

I got positive answer and the minute I sign up I got those bitcoins in my account. This casino is purely bitcoin one, so there are no other method to deposit, neither withdraw. I must admit I am lost a bit with that bitcoins, just because I don't understand them, but while I google a bit, they added bitcoin converter, so making players easier that way.

The no deposit bonus I got then was a tiny one and considering that all BetSoft games, starts with 0.2 coins, the bonus lasted only few minutes. That was my first visit there in that casino, so I used their bonus, can't say I had nice time, just because I waste it pretty fast. The only thing I don't like in this kind of casinos is the fact they are only Bitcoin, which I don't prefer, neither playing in that kind of casinos. Maybe they are solid ones, which I believe they are, but no for my taste.

This Casino is legit and it is going to pay your winnings.

Compared to other bitcoin casinos their withdrawals take ages to process. Also they charge fees on deposit and withdrawal.

Max bet on their mobile blackjack is only 100 mbit (~25€)

I really like BetChain, the games are great and it’s a much nicer site than most of the bitcoin casinos I’ve played at. The support team there is very responsive and helpful and they have some pretty good promotions and are offering me different bonuses all the time which is great. Definitely recommend them.