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Editor’s View
The smooth and modern design and outstanding visuals of BetChain Casino are something everyone will enjoy. The bonuses and promotions are highlighted and up for grabs. The website offers something for everyone, from slots and jackpot games to poker, roulette, and live casino games, so it’s just a matter of preference.
- Accepts crypto
- Diverse offer of casino games
- 24/7 live chat support
- Certificate of Trust
- Several country restrictions
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BetChain Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About BetChain Casino
BetChain is an online casino that offers a large number of cryptocurrency payment options to players. Over the years, the casino has shown commitment to its players, providing them with tons of games to enjoy and an overall smooth gaming experience, earning them our Certificate of Trust.
The casino is owned and operated by Dama N.V. It has a Curacao gambling licence that allows the operator access to many jurisdictions worldwide.
Registration to BetChain takes a few minutes as you need to enter personal information and your phone number to get things rolling. You can choose to receive promotion offers from the casino, but once you sign in, you become eligible for the generous welcome bonus package. Choose English or German to display contents on the website, and you’re all set.
But before you start, read our expert review to learn more about this online casino and have all the information before you sign up.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BetChain Casino
As one of the casinos that accept crypto BetChain comes with various payment methods for players. As expected, you can select Bitcoin, Bitcoin Cash and Ethereum, but there are also Litecoin, Dogecoin and Tether.
The casino offers more than just cryptocurrency options. You can use credit cards, iDebit, ecoPayz and several e-wallets as your preferred deposit and withdrawal methods. The minimum deposit is €10, and the minimum withdrawal is €20 or equivalent. The maximum you can withdraw depends on the payment method you choose.
Always use the same payment option for deposits and withdrawals to shorten the processing period and prevent potential hiccups. The average withdrawal processing time is 24 hours, with the exception of bank transfers, which last up to 3 business days.
Games at BetChain Casino
With over 8,000 games, BetChain is one of the leading operators if you’re looking for variety. The casino features thousands of slots, approximately 1,500 jackpot games and over 500 table games, available in fun mode.
Because there are a lot of casino games, they are placed in different categories. First, you can choose your favourite providers and all the big names are included: Betsoft Gaming, Wazdan, Play’n GO, etc. If you click Games Collections, you’ll find different releases sorted according to themes - St. Patrick’s games, Western, Egypt, etc.
Whether you prefer progressive jackpot games or classic and modern video slots focusing on interactive gameplay, you’ll find it all at BetChain. Stepping away from slots, you’ll find many table games that include classics such as baccarat, blackjack, and roulette. Different versions of video poker and lottery are also available.
Participate in the casino’s VIP program to earn weekly benefits and rewards such as cashback, Free Spins and other valuable prizes. And don’t forget to check their tournaments or live casino games if you’re looking for extra excitement.
BetChain Casino’s Commitment to Responsible Gambling
BetChain online casino has responsible gambling options players can activate to keep their spending in check. Go to your account and set limits on deposits, losses and wagers in the “Personal Limits” section. While the limits can be changed at any point, the increase will occur after email confirmation to prevent rash decisions.
The limits can be set for one day, week or month. Remember that the loss limit is based on the initial deposit, not winnings attributed to the deposited amount.
For players who want to take a break, BetChain offers a cooling-off. Activate it for a week, a month, three, or six months and retain access to your account if you want to withdraw money. Go a step further, and you can activate self-exclusion, which can last up to a year and prevent you from accessing the casino, depositing, and withdrawing money.
The operator lists several organisations that help gamblers and urges players to seek help if they need it. You can only register to BetChain if you’re 18 or older, and the casino has the right to check your identity at any point.
Customer Support at BetChain Casino
BetChain has high-quality customer service, which you can access in several ways. Their live chat is available 24/7 with the icon at the bottom left corner, under the side menu.
Once you open the chat, enter your name and email address to activate it. You don’t have to be registered at the casino to talk to customer service, so if you’re struggling with registration or have any questions, you can contact them at any point.
At first, the casino will connect you to a chatbot, and you’ll select your preferred language. If you can’t find what you’re looking for after going through short bot answers, you can always ask for an agent, and the casino will transfer you immediately. We tested their live chat, and it works well - you won’t wait long, and the agents are attentive and friendly. Remember to rate your experience in a short survey once you close the chat.
Outside the live chat, you can always send an email. Although slightly slower, you can expect an answer from the casino with further instructions on what to do.
Complaints
Read the complaints other players have left for BetChain Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Hi, Thank you so much for taking the time to review us. I am very happy to hear you enjoyed playing at BetChain. You can now deposit and play in Euros and USDs as well as Bitcoin. We have an exciting announcement to make in the future, but a hint is....over 400 new games are on their way. Please don't hesitate to contact us and we will do our best meet your needs. All the best, Ashley
The site is easy to use and there is a good selection of games.
There is no one available on chat and although I have emailed each day for the past 3 days asking for deposit limit firstly and then, subsequently to close account, I have had not one single reply. There is no comittment to Responsible Gambling. I cannot get any reply. I uploaded my documents 3 days ago and have had no confirmation of these either. Terrible customer service. I want my account closed!
Hi, Thank you for taking the time to write about BetChain. I am very sorry you didn't experience our usual high level of customer service. We are sad to see you leave us. Please don't hesitate to let us know if there is anything we can do for you in the future. I, personally, look forward to ensuring you have a great playing experience and excellent service going forward.
I have to reiterate how much I love being a member of the BetChain family... They really know how to treat a person... I woke up to a fabulous VIP bonus... and upon second inspection I discovered that I was able to play a large selection of game that where not previously available to Americans... so kudos...
Thank you very much!!! We know it's our players that make us good at what we do!
BetChain casino has recently become my favorite place to play. The game play is a 5 out of 5 stars for there smooth seamless action, no delays or jumping reels... Plus they reward there players with free spins and no deposit bonuses for depositing and new players, and in my book get a 5 out of 5 for customer service and retention... Contact support and talk with them and you will find they are very rewarding to loyal customers and work hard to make everyone feel like a VIP... In an industry taught with low life practice, the are a CLASS act... 4.9 out of 5.0 and I will tell you why .01 in dislike section.
Ok.... the only issue is there is not a large enough game selection for USA players... but it is still my new favorite place for a square deal...
Hi, Thank you very much for taking the time to review BetChain. I am happy to hear you are enjoying your time playing. I apologize that Amatic games are restricted in the USA. We are working on providing more games and recently launched 30 new Endorphina Games. Please don't hesitate to contact us anytime at [email protected] and we will continue to provide you with top notch customer support. Thank you for playing at BetChain!
Betchain Casino is casino I joined at the end of the 2014. I remember they were the newest casino back then and mostly they had BetSoft games. When I was searching for some new casino, with some free chip or free spins I came across this guys. Just because they were newly added ones and I wanted to check them out, so that way I was browsing the net to find some negative or positive feedback from some players. All I could find were nice comments, even now I didn't see any complaint, neither negative comments about them.
This casino has few more software games as Endorphina, Amatic, SoftSwiss slots, which are not my interest that much, but given as a free I always enjoy playing them. When I open the casino, first I wanted to double check will I get the bonus. They don't offer live support, but even so they will answer you really fast via email. They were offering some bitcoins, as free sign up offer back then, so I wanted to know will I get the bonus.
I got positive answer and the minute I sign up I got those bitcoins in my account. This casino is purely bitcoin one, so there are no other method to deposit, neither withdraw. I must admit I am lost a bit with that bitcoins, just because I don't understand them, but while I google a bit, they added bitcoin converter, so making players easier that way.
The no deposit bonus I got then was a tiny one and considering that all BetSoft games, starts with 0.2 coins, the bonus lasted only few minutes. That was my first visit there in that casino, so I used their bonus, can't say I had nice time, just because I waste it pretty fast. The only thing I don't like in this kind of casinos is the fact they are only Bitcoin, which I don't prefer, neither playing in that kind of casinos. Maybe they are solid ones, which I believe they are, but no for my taste.
Hi, Thank you for taking the time to review BetChain Casino. We strive to offer our players a high level of support and I am happy to hear that you experienced that. Good news, we are getting ready to accept Euros and Dollars! We will announce shortly when our system checks have been completed to accept other methods of deposits and withdrawals. Thank you for playing at BetChain and please don't hesitate to contact us with any questions or concerns at [email protected]
This Casino is legit and it is going to pay your winnings.
Compared to other bitcoin casinos their withdrawals take ages to process. Also they charge fees on deposit and withdrawal.
Max bet on their mobile blackjack is only 100 mbit (~25€)
Hi, Thank you for posting your review. We process each withdrawal as quickly as possible and apologize that you have experienced a delay. BetChain does not charge fees for deposits or withdrawals.The fees I think you are referring to are charged by Cubits. Please don't hesitate to let me know if youhave any questions or concerns. Thank you very much for playing at BetChain!
I really like BetChain, the games are great and it’s a much nicer site than most of the bitcoin casinos I’ve played at. The support team there is very responsive and helpful and they have some pretty good promotions and are offering me different bonuses all the time which is great. Definitely recommend them.
Hi Jason, Thank you very much for posting your review. We're very happy you are enjoying your time playing at BetChain!
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Betchain casino was a casino I explored only recently. I had heard their name many times before, but never played there just because they are a casino that uses bitcoin currency and I still find that difficult and confusing. They are powered by Betsoft and few other softwares, and lately I've been playing Betsoft games a lot, so when I found a no deposit bonus code for new players, I was eager to try my luck there.
I signed up and then I had to tell the no deposit code to support, to get this bonus. It was late in the night, and the live support wasn't available, so I wrote them an email regarding this matter. The next day I received a very polite and welcoming email, saying that I have been credited with 10mbit. Of course the amount wasn't very big, in euros it was around 4€, but still free is free. The wagering requirements were 30x, which was a very reasonable amount for a no deposit bonus.
Since my new favorite game from Betsoft software is Mr Vegas, I was happy to see they have this game. I played with minimum bets of 0.30 (the coin size was 0.01) and very soon got wheel of fortune bonus. In it I got a 4.00 credit win, that boosted my balance a bit. I got few free spins rounds as well but none of them paid me more than 20x bet. I played for about half an hour, at some point my balance was up to 25mbit, but eventually I started to get dead spins that led me to an empty balance.
Overall I had a nice impression about Betchain casino. If I was a fan of bitcoins, I would make a deposit there, but in my case I most likely won't. I have contacted support only via email and there they were really nice, lobby looked good and no problems appeared, so I have no reason to not recommend them.