123VegasWin

Item: 123VegasWin
Rating: 1
Author: Bojana O.

123VegasWin

The casino is terminated.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 3 reviews

3/10

3 reviews

Complaint Response 7 complaints

3 days avg. 7 complaints

What we like

Powered by numerous software platforms
Instant-play gaming
Live roulette, baccarat, and blackjack available around the clock
24/7 support by email; phone support during UK working hours
Secured with SSL encryption
Shown to be fair through independent auditing

What we don’t like

No live chat assistance

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Bojana O.

123VegasWin Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://123vegaswin.com

Established

2011

Licences

Costa Rica Gambling

Affiliate Program

123 Vegas Win Affiliates

Languages

English

Casino Type

Instant Play, Crypto Casino

Deposit Methods

Bank Wire Transfer, CLICK2PAY, MasterCard, Neteller, Paysafecard, Ukash, Visa, Skrill, Bitcoin

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Cheque, Neteller

Withdrawal Fees

Withdrawal Limit

Not Stated

Currencies

Euros, British pounds sterling, US dollars

Pending Time

4-5 days

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 5-10 days
Card Payments 3-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

NetEnt, Evolution Gaming, Betsoft, PariPlay, Ezugi, Pragmatic Play

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

Email Support

[email protected]

FAQ Section

Suggest an edit

123VegasWin is a multi-platform online gaming site with both virtual and live games. This online casino features a number of different platforms, including NetEnt, Betsoft, and Medialive, all available through an instant-play format. It holds a basic international business license from the jurisdiction of Costa Rica.

Restricted Countries

123VegasWin specifically prohibits players from the US from signing up. Players from all other countries where online gambling is not illegal are welcome to play at 123VegasWin.

Virtual Games

The collection of slots at 123VegasWin is one of the largest in the industry. The casino's use of multiple platforms allows players to experience several different kinds of games in one convenient location. Some of the most popular slots include NetEnt favorites like Thief slot, Fisticuffs slot, and Scarface slot, as well as stunning 3D video slots from Betsoft. A good amount of three-reel classic slots are also available.

123VegasWin's virtual table games selection is massive. Players can enjoy several traditional casino favorites as well as newer games. These include several different types of roulette and blackjack, red dog, High-Low Switch, baccarat, Caribbean Poker, and Oasis Poker, and others. Each game uses the same rules that are found in most land-based casinos.

Looking for video poker? 123VegasWin offers all of the most popular variants as well as some less common games. These include Jacks or Better, Tens or Better, Mega Aces, Deuces Wild, Joker Poker, House Bonus, All Aces Poker, Double Bonus Poker, and Great British Poker. Most of the games can be played with up to 50 hands at a time.

Live Games

Players who want the most realistic gaming experience possible can check out 123VegasWin's live dealer section. Powered by Medialive software, the live dealer room offers blackjack, European roulette, and baccarat 24/7. The games are broadcast directly from a professional casino studio and offer real-time interactive features.

Support

The customer support department at 123VegasWin provides 24/7 assistance by email. Players simply send an email to the casino's support address and can usually expect a reply within 24 hours. Those who need immediate help can contact the casino via telephone during UK working hours.

Security and Fairness

We have found that 123VegasWin is a place that players should feel safe. The casino uses SSL encryption, the main method by which online businesses keep personal and financial details hidden from identity thieves. 123VegasWin also has a strong privacy policy that ensures that player data is never sold off or given to any third parties.

All of the games used by 123VegasWin have been proven fair by independent audits. Unfortunately, this information is not currently posted on the website itself. Players can find more details by visiting the software platforms' websites or looking for audit certificates at other casinos that use the same software.

Complaints

Read the complaints other players have left for 123VegasWin. Learn more about complaints.

Show all complaints

Submit complaint

Delayed withdrawal, no way of contacting this casino

I joined this casino on 14/07/16 after finding them on AskGamblers. I deposited £20 and then a further £30. After playing through the bonus successfully, I made a withdrawal of £550 via Neteller (copy attached) and was to wait 24-48 hours for approval. I thought nothing more of it and continued to deposit and play over the weekend, and with each deposit received an email confirmation receipt. On Monday 18/07/16, I replied to my withdrawal confirmation email asking if they required anything further from me and got no response so on Tuesday 19/07/16 I went onto Chat on the website (which isn't actually a chat - it sends them an email!) and asked again if they required any further information. I also called the number given for UK players but this merely goes to an answering machine every time you call it. Still no response on Wednesday so emailed again and tried calling again and no response and today (which counts as the fifth working day) still no response via email or phone messages. I am now extremely concerned that this is some sort of scam (after seeing my bank statement - the payment processor is based in China!). There is absolutely no way of contacting the casino, yet their Contact page includes the statement "Please email our support team at [email protected] for any matters relating to our casino and your question will be answered as quickly as possible, and within 24 hours. You can also contact our Live Support by telephone on +44 845 299 3715 during UK working hours." This is simply not true. The FAQ page states any withdrawal request will be approved or rejected within 5 business days and they state "If your withdrawal request has not been settled within the time period described above, or if you are experiencing any problems, please contact our support staff." but like my title says there is no way of contacting this casino.

Unresolved

£550

Not paying my 1500 withdrawal and no support

I deposited 50 euro with 200% bonus, played for days, cleared wagering as wagering is very high. Made a withdrawal of 1500 euros, but still haven't received it in the time scale the casino has stated, made at least 40 phone calls to support, couldn't get an answer once, only goes through to answer phone service, also sent 3 emails but no response on either. i can see that this casino has past experiences of doing the same thing to other users. I will attach the email trail below.

Unresolved

€1,500

Money Deducted without consent

To whom it may concern, I have had $33.34 deducted from my card ending in 7897 on 6th April. I did not do this and I DO NOT gamble online. I don't want to gamble online, I had nothing to do with the E-Voucher payment which is stated on my bank details of the transaction. I would like my money to be replaced Immediately, It is currently pending, so could you please cancel the transaction so I can get access to my money. This money was sent to me to help me buy food. I am a disabled pensioner with no money, that would have helped me for the week until pay day, now I have hardly an money as you have taken it. I will be contacting a lawyer to get legal advice if the transaction is not cancelled immediately. I would hope that tomorrow morning I will have access to the money. It is 7:08pm here now, so I need that money by the morning. Please make sure no more monies is deducted as It was not me. I don't even know what Casino, or what name was used or even if my email address was used. Please help. I hope you will notify me immediately. Deanne *********

Rejected

$33

Waiting 5 months for my withdrawal...

Hello, I am waiting 5 months for my withdrawall from here... Last e-mail from them was from 27 FEB! after my verification: "Hi, Thanks for sending this email over. We will get your withdrawal actioned. Regards, Customer Support 123VegasWin.com" Then contacted several times without reply.

Resolved

€532

I cannot neither cashout nor have the autobonus removed

Hello, I have deposited 100EUR to the 123vegaswin like 2 months ago then got some autobonus which I didn't want so I have tried to contact them to remove this but they didn't reply. So I made a cashout my original deposit but after 2-4 days (not sure)it has been cancelled. I have contacted them again and again no reply. I have tried to made withdrawall again (several times) but always it's coming back to the account and when I try to contact them they never reply.

Resolved

$100

Withdrawal not processed after almost 2 months

On 17th June 2014 I asked for a withdrawal of $111. It is still labelled as "pending" and any emails to their support are not returned. This is copied from the transfer summary page when I go into my account history on 123VegasWin: T140617055236 2014-06-17 05:52:36 +0100 Withdrawal -111.00 AUD Withdraw-moneybookers Pending So the transaction code is T140617055236. Please help! Cheers.

Resolved

$111

123VegasWin Casino - Non payment/no contact

Hi team, As you will see from attached I have emailed TotalEsoft, and TotalEsoft companies 123vegaswin, crimsonbet, betbow (as would seem to be same company evidenced by screenshots, and withdrawal confirmation comes from TotalEsoft) without response. June 13 - initial withdrawal request. Some weeks later - money appeared back in casino account. July 5 - Withdrawal requested re-submitted. Current 30 July - Funds not in casino account nor Neteller account. Have not received a single response regarding the withdrawal. Have also called TotalEsoft ph number many times. Get answering every time. I hope I have provided enough details for you to follow up. Please let me know if I can provide anything else. Thanks so much, Fraser

Rejected

$174

123VegasWin Complaint Stats

Resolved 3 / 5

Avg. Amount $637

Avg. Complaint Duration 7 days

Avg. Response Time 3 days

Review this casino

Share your thoughts with other players

Player Rating

3/10 ● 3 reviews

Top reviews from our players

christine1955

10 years ago

1/10

Decent amount of slots to play with, choice of deposit options. That is the sum of any positive comments and this is only to fill in the space provided.

This has to be the worst casino in respect of customer service I have ever come across. Emails go unanswered, live chat came on once, I asked a question and they never came back. They automatically apply bonuses and there is no way of opting out and it is no good emailing or asking live chat to remove the bonus because you are ignored. I have emailed on three occasions asking them to close my account, not a scooby back, it is like the Marie Cileste.

Didn't win and it is just as well because looking at previous comments, the chances of my getting any winnings would probably be zilch. I am surprised they have been given just over 5 stars, they do not deserve one star. There are plenty of online casinos out there and treat customers fairly and I regret ever signing up at 123vegaswin.

bogdangy

11 years ago

5/10

I will have to say that the name of the casino didn’t impressed me, but I decided to join because I saw it on AskGamblers and it was stated that it has Betsoft and NetEnt slots! I created my account, I realized that they also have Romanian language, it was good news because I am feeling very good when I am playing at a casino that has my native language. I made a 20$ deposit to receive a 200% bonus, so another 40$, but with 50 x wagering requirements! I want to say that the website isn’t well designed, it is very simple, no nice skin or arrangement of the items.

Anyway, with 60$ in my account, I decided to play Silent Run, knowing that is a good slot to wager a bonus. But, surprise, where are the NetEnt games? I realized that there are no NetEnt slots, or maybe I was blind and I didn’t saw them! Being disappointed, I opened a Betsoft slot, Rook’s Revenge, because this is the most popular slot for me, and I started to spin! I managed to catch the free spins but didn’t paid me well, gave me only a 5$ win, very disappointing! Because the minimum bet was too big for me, about 1 hour later I lost the money and I was upset, obviously!

They don’t have a lot of payment options but they have the important ones, so I will give an 8!

The games disappointed me, they have unknown games for me, so I will give only a 6! Also the payout rate wasn’t good, I lost 60$ very fast, in about 1 hour of play, no big wins, so I will give another 6.

The welcome bonus is attractive because it is 200% but when you will see the 50 x wagering requirements, you will have to think twice before making a deposit!

Regarding the support, I checked for this option, they have only e-mail and telephone support, no live chat so another 6.

aemakgol

12 years ago

Under this not very good and clever casino name we can find Net Entertainment slots, and of course I try this casino, and like many others casinos, this casino gets only one deposit from me.

Casino is licensed on Costa Rica and I did not know is this safe place or no. And i forget to add that on the site you can found also Betsoft games, this is absolutely not interesting or important for me, but probably someone love this software, and this is needed info for such gamblers.

123 Vegas win casino offers to new players 100 % bonus on first deposit, which is nice of course, but the wagering requirements is a bit high as for me, 25 x deposit plus bonus, but come on, this is still bonus and boost for deposit, and I actually do not care about such things.

I made 20 euros real money deposit from my Skrill account, and start playing Dead or alive, I decide this days to try only this slot and see how it goes. With 40 euros on my account I had choice play at 0.36 or 0.27 because everything higher is like suicide, so I just started playing 0.36 bets, I spent on DOA two hours of my life, in total get around 10 or even 15 features, but no of them was more than 100 x total bet, and this is how this slot works, nothing or all, and I like this idea.

I think 123 VegasWin casino is good place, but of course I can not be sure, license is by Costa Rica, and I have no idea where is Costa Rica, and is it safe license or no, so better wait review of someone else to make your decision about this casino.