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123VegasWin - Withdrawal not processed after almost 2 months

RESOLVED
Complaint Info
Disputed casino 123VegasWin
Reason Delayed payment
Amount $ 111
Posted on August 16, 2014

On 17th June 2014 I asked for a withdrawal of $111. It is still labelled as "pending" and any emails to their support are not returned.

This is copied from the transfer summary page when I go into my account history on 123VegasWin:
T140617055236 2014-06-17 05:52:36 +0100 Withdrawal -111.00 AUD Withdr­aw-­mon­eyb­ookers Pending

So the transaction code is T140617055236.

Please help!

Cheers.

AskGamblers
Posted on August 15, 2014

Dear @AuU0,
Any update considering your complaint?

Posted on August 15, 2014

No nothing yet - I've heard nothing from 123VegasWin.

AskGamblers
Posted on April 9, 2016

This complaint has been reopened upon casino's request and we would really like to give it one more chance and help both parties involved to reach to a satisfactory resolution.

AskGamblers Complaints Team have been informed by the casino management that your payment was successfully processed. Please confirm.

AskGamblers
Posted on April 13, 2016

Dear AuU0,

Please confirm that you received your payment successfully.

Keep in mind that in case you fail to respond within the given time frame, AskGamblers Complaints Team will consider this case as successfully resolved and it will be closed.

Thank you for your cooperation.

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