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PlayHippo Casino

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Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

PlayHippo Casino Review

  • instant play and mobile versions
  • 24/7 customer support via e-mail
  • SSL encryption
  • RNG certified
  • customer support hasn’t got live chat, nor toll-freel telephone
General info & Latest Promos
Website http://www.playhippo.com
Established 2013
Owner OddsMatrix Limited Casinos
Casino Promotion

PlayHippo Casino is an online casino, managed by OddsMatrix Limited, is licensed and regulated by the Lotteries and Gaming Authority of Malta, while the Casino Games, Quickfire, is licensed and regulated by the Government of Curacao.

By using softwares from NetEnt, Microgaming and BetSoft, PlayHippo is able to provide a multitude of excellent casino games, superb 3D games and favourite Jackpot games for players to enjoy. With a very wide selection of over 500 games playable in the flash mode (instant play) and on mobile units, players are constantly being looked after and spoilt for choice of games.

Restricted Countries

The website does not list out any other restricted countries other than USA, but if in doubt, kindly enquire by email and send it to suppor­[email protected]­lay­hip­po.com.

Casino Games

The combination of NetEnt, Microgaming and BetSoft softwares provide players with over 320 video slot games to suit any taste. From high definition graphics games to amazing realistic 3D games, all of which are sure to take players breath away. There are new games like Lights, Football Star, Cool Wolf, Aliens, Wonky Wabbits, Wild Water, and more, to popular games like Starburst, Gonzo’s Quest, Dead or Alive, Immortal Romance, Fruit Shop and Twin Spin, amongst many others.

Players who enjoy playing 3-reel slot games are also in for a treat, with favourites like Jackpot 6000 slot, Super Nudge 6000 slot, Safari Madness slot, Mega Joker slot, Pirates Gold slot and others.

Jackpot hunters should love the selection of games available. Choose from Arabian Nights, Hall of Gods, Mega Fortune, Mega Moolah, Mega Moolah Isis, and many more. Several millions of dollars just awaiting to be won.

For table game lovers, there’s a wide array of popular games of Baccarat, Blackjack, Roulette and Poker, while special games lovers have over 110 games ranging from Video Poker, Scratch Cards, Keno, Bingo and others.

Live Games

Live Games with live dealers are currently not available as yet.

Mobile Gaming

Android and iOS Apps are supported at PlayHippo.com and there are over 20 games for mobile users to choose from. Favourite games like Avalon, Fruit Shop, Gonzo’s Quest, Mr Vegas, Starburst, Thief, Thunderstruck and Tomb Raider, to name a few, and including Blackjack and Roulette too.

Support

Customer Support is available 24/7 and can be contacted at: suppor­[email protected]­lay­hip­po.com
Replies to any queries should be received within 24 hours, failing which, players can expect to get a little surprise from PlayHippo in their gaming account! Now that is what a real good customer service is all about. PlayHippo may not have Live Chat support, nor customer service via telephone calls, for the moment, but they certainly know how to keep their customers happy.

Security and Fairness


All players’ personal information are collected and stored at PlayHippo.com under the Data Protection Act of Malta. Being licensed and regulated in Malta under the world’s strictest gambling legislation, all transactions and account details are treated with strictest confidence and these information are not disclosed to any third party.

The Random Number Generator (RNG) is audited, tested and certified for fairness of the games at all times.

Screenshot

Casino details
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PlayHippo Casino Reviews by Players

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Inactive user
Reviewed on January 8. 2017

LIKED

The site had very good payouts and it was easy enough to deposit lots of games to choose from

DISLIKED

I won about 15000 and you have to withdraw a certain amount each day there is also a withdrawal charge although they were kind enough to waive it, after waiting ages for my 8 separate withdrawals to come to my bank it never happened and they just sat pending so I chased them up a few times just kept getting the answer we are processing now, they were just holding it back so I would lose it again and of coarse this is what happened I would not recommend this casino due to that as it is a bit rogue in my opinion
winningfly 283 reviews
•
Message
Reviewed on November 30. 2015

LIKED

Playhippo casino I tried only couple of times, and I must admit that everything looks good with this casino. They seems very good, and generally I have good experience with this casino.

Playhippo casino website looks good, and I have no complaints about it. Everything is easy to understand, it is easy to find games, and I am happy with how everything looks. Design is also very good.

Selection of games is enough for me. They have games from Netent, Microgaming, Betsoft, Nextgen. This is good selection of games, and I have serious doubts that someone can call such selection of games bad. For me personally even Nextgen plus Microgaming or Netent will be enough, but here is even more games available, and that is thumbs up, no questions.

I have spoken with customer support at Playhippo casino in live chat couple of times, and I am pretty happy with their support team. They always available in chat, but I can not guarantee is it 24/7 live chat or not, but each time I played i saw that this button is available.

Bonuses and promotions. Well, I do like their welcome package, and sometimes Playhippo casino makes not bad reload bonuses, but I did not like that in most cases wagering requirements for bonuses is very high. Also casino give freespins without deposit for weekly depositors, but it is very low amount, 5-10 freespins only, and it does not make it enough attractive for me.

Withdrawals is another question, and unfortunately I can not provide any information about how long withdrawals took at Playhippo casino. Also I was not required to verify my account due to this reason, and I did not know how long does it take.

I rate this casino with 7 stars, everything looks good, but will be nice if i will be able to check their withdrawals.

DISLIKED

Reload bonuses can have better %, and for sure can have less wagering requirements.
Damian 54 reviews
•
Message
Reviewed on July 30. 2015

LIKED

I signed up in PlayHippo maybe some year or so time ago. I think it was good decision. I deposited money in last month again, because they had some reload bonus offer of 30% match and 50% + what many of us do like - 50 free spins on Spinata Grande. When I deposited 50 euro or above I got from these free spins only 12,50 PLN (4$?) and it was very bad game for these free spins I think but I can not choose which game I want for free spins in offer like this where was fixed in reload deposit bonus offer. So I was disappointed.

Another thing, this time good thing in PlayHippo is huge selection of games. They have games from Microgaming, Net Entertainment, Nyx, GO so many choices are there. Especially I like Microgaming and NetEnt so I played most of the time games from these two networks, even it's hard to try all of those with so small deposit 50 EUR.

Site is good operated by owner. They have mobile version of casino too. Standard promotion is 100% up to 150 euro with good in these times WR which is “only” 35x the bonus so if we consider that we can play games what we like than it would be good idea to sign up and deposit some cash. Bad thing is, that they have only few languages. In these times of casino industry the best casinos has 10+ languages. PlayHippo looks like generally like Royal Panda or similar sites. Program of loyalty “Club Hippo” is poor I did not even earned 1 eur. It should be changed for sure.

Most of the time I played Hall of Gods and fight for millions in jackpots ;) and I got 3 times bonus round but with no sensations and dropped to zero after blackjack session ;) .

DISLIKED

- Only few languages, no Polish.
- Not too much bonus percent.
- Poor loyal club.

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