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Frank Casino

GREAT 8.88
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Frank Casino review

  • Available on mobile
  • Features top online slots and casino games from Microgaming and NetEnt
  • Live chat support available 24/7
  • Proven fair by independent audits
  • Numerous country restrictions
  • No phone support
General info & Latest Promos
Website https://frankcasino.com
Established 2014
Owner Avento N.V. Casinos
Casino Promotion Frank Casino: 100% up to €1000 Welcome Match Deposit Bonus

Frank Casino is an online casino, that offers a customized gaming experience. The games run on the MicrogamingNetEnt, Play’n GO, Playson, Endorphina, Habanero, and many more software providers. The website is completely instant-play and available in 16 different languages, including English, Spanish and German. Here, players will find some top-notch video slots, progressive slots, table games and many other variants. Frank Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Frank Casino welcomes players from most parts of the world. More preciesly, those who reside in the United States of America, Canada, Australia, Germany, Spain, Italy, France, Netherlands, Portugal, Great Britain, Poland, Cyprus, Hungary, Latvia, Ukraine, Turkey, Israel, Iraq, Iran, and Saudi Arabia are explicitly restricted. All others are welcome as long as their laws do not prohibit offshore online gambling.

Virtual Games

Members of Frank Casino will find dozens of top online slots from NetEnt and Microgaming. These include some of the most popular branded slots on the web, including Aliens slot, Dracula slot, and Bridesmaids slot. Frank Casino is also home to the Mega Moolah slot series, one of the web’s most popular progressive jackpots. Dozens of other popular slots are also available.

The table games at Frank Casino are highly diverse. Members have access to several Roulette variants like French Roulette, Premier Roulette, and Multi Wheel Roulette. The Blackjack selection includes titles like Spanish Blackjack, Super Fun 21, and Vegas Strip Blackjack. Many other games are available including Baccarat, Triple Pocket Hold’em Poker, Casino Hold’em, and others.

Video poker enthusiasts at Frank Casino will find a good selection of many popular variants, including Jacks or Better, Deuces Wild, Double Double Bonus, Bonus Deuces Wild, and Aces and Faces. The casino is also home to Keno.

Live Games

The live dealer section at Frank Casino offers games for every kind of player for any budget. Unlike the games in most live casinos, these games are actually being played in real-time with real players.

Mobile Gaming

Frank Casino is accessible through a convenient mobile format. Members who want to have fun on the go just have to open the casino’s website in their mobile browser. Virtually all modern devices are supported, including iOS and Android smartphones and tablets.

Support

Frank Casino has Live Chat agents available 24/7, which gives players an easy way to get in touch with someone. 

Security and Fairness

All of Frank Casino’s web pages are encrypted with SSL from GoDaddy. This technology makes it virtually impossible for anyone to be able to read sensitive information sent to the casino for any purpose, including personal and financial details.

NetEnt, Microgaming, and Palyson the three platforms used by Frank Casino, are rigorously audited by independent testing agencies. These tests show that the games are all powered by a genuinely random number generator, giving everyone a fair gaming experience.

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Frank Casino Reviews by Players

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rosti86 1 review
Russia
Message

LIKED

Selection of games, great site. Didn't have any problems with widthraws.

DISLIKED

I understand that maybe casino doesn't violate any it's rules.
But I would like to aware other players that Frank Casino is not about responsible gambling.
It doesn't have any instruments to limit your loss or amount of deposits, you cannot close your account by yourself.
And when you send them in chat that you cannot control your deposits and want to close account they reply that they cannot close it and technical department will review your request within 7 days (!!) ! And only after that they will shut down your account.

I don't see any help for players who feel addicted and cannot stop.
FRANK CASINO REPLIED ON NOVEMBER 30. 2018
Dear ROSTI86!

Thanks for your feedback.

Casino Frank has always pursued the position of a responsible gambling.
Please send your contact information (nickname or email) that I could identify you in our system in order to be able to check your account history and resolve this issue.

It is a pity that you felt negative emotions when visiting our website, I hope that we can find a solution of such incident.

Regards, Frank Casino Team
truffatori 12 reviews
Italy
Message

LIKED

3 stars only for the wide selection of games and Malta license

DISLIKED

Unfortunately, after depositing € 200, it is not possible to accept all the payment methods they claim to have on their site. Unbelievable that I have the possibility to deposit only by credit card, all the casinos licensed by Malta have various payment methods such as Skrill, Paysafecard, Neteller etc ... They say that the department of competence has received several reports for this, and that will make this implementation as close as possible, but it's been years since the casino is open and they have not yet succeeded.
Then as long as I withdraw from my account, I discover the bitter surprise that can not exceed € 700, even the anti-money laundering limit is respected considering that the limit per transaction is € 1,000, I ask in chat opinions and tell me that depends on my bank! In other words, they provide misleading information considering that with Neteller I can also withdraw € 10,000 per transaction, and the withdrawal limits are different depending on the single casino, if the bank will have those limits that say in chat, why not apply them equally in all others casino? Bad experience I think I do not play here anymore
FRANK CASINO REPLIED ON NOVEMBER 14. 2018
Dear TRUFFATORI

We are pleased that you appreciated the selection of games on our website.

To withdraw large win amounts all you need to do is to create several withdrawal requests, for example, for € 500 each and all of them will be processed successfully at the same time.
In addition, the list of payment systems may vary depending on your location or on the use of VPN services. You may use the payment systems available in your profile for making deposits or withdrawals.

We are sorry you faced some inconveniences, however, we appreciate your feedback.
You may contact me in private message so we could discuss your situation more specifically.

Regards, Frank Casino Team
Cigaar 2 reviews
Iceland
Message

LIKED

Hey
Once I had issue with withdraw but they fix the problem and I can't say that free bonus can give you a lot but it's our choice to take them or not. But one I can say, customer service is excellent, I have my own personal manager and he is very helpful all the time, and he is nice person as well, his name is Victor, I don't know it's his real name or not but he is the best, really. For now I can't say anything bad about this casino, I like it. 🙂

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