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Frank Casino

VERYGOOD 8.34
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Frank Casino Review

  • Available on mobile
  • Features top online slots and casino games from Microgaming and NetEnt
  • Live chat support available 24/7
  • Proven fair by independent audits
  • Numerous country restrictions
  • No phone support
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General info & Latest Promos
Website https://frankcasino.com
Established 2014
Owner Avento N.V. Casinos
Casino Promotion Frank Casino: 100% up to €1000 Welcome Match Deposit Bonus

Frank Casino is an online casino, that offers a customized gaming experience. The games run on the MicrogamingNetEnt, Play’n GO, Playson, Endorphina, Habanero, and many more software providers. The website is completely instant-play and available in 16 different languages, including English, Spanish and German. Here, players will find some top-notch video slots, progressive slots, table games and many other variants. Frank Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Frank Casino welcomes players from most parts of the world. More preciesly, those who reside in the United States of America, Canada, Australia, Germany, Spain, Italy, France, Netherlands, Portugal, Great Britain, Poland, Cyprus, Hungary, Latvia, Ukraine, Turkey, Israel, Iraq, Iran, and Saudi Arabia are explicitly restricted. All others are welcome as long as their laws do not prohibit offshore online gambling.

Virtual Games

Members of Frank Casino will find dozens of top online slots from NetEnt and Microgaming. These include some of the most popular branded slots on the web, including Aliens slot, Dracula slot, and Bridesmaids slot. Frank Casino is also home to the Mega Moolah slot series, one of the web’s most popular progressive jackpots. Dozens of other popular slots are also available.

The table games at Frank Casino are highly diverse. Members have access to several Roulette variants like French Roulette, Premier Roulette, and Multi Wheel Roulette. The Blackjack selection includes titles like Spanish Blackjack, Super Fun 21, and Vegas Strip Blackjack. Many other games are available including Baccarat, Triple Pocket Hold’em Poker, Casino Hold’em, and others.

Video poker enthusiasts at Frank Casino will find a good selection of many popular variants, including Jacks or Better, Deuces Wild, Double Double Bonus, Bonus Deuces Wild, and Aces and Faces. The casino is also home to Keno.

Live Games

The live dealer section at Frank Casino offers games for every kind of player for any budget. Unlike the games in most live casinos, these games are actually being played in real-time with real players.

Mobile Gaming

Frank Casino is accessible through a convenient mobile format. Members who want to have fun on the go just have to open the casino’s website in their mobile browser. Virtually all modern devices are supported, including iOS and Android smartphones and tablets.

Support

Frank Casino has Live Chat agents available 24/7, which gives players an easy way to get in touch with someone. 

Security and Fairness

All of Frank Casino’s web pages are encrypted with SSL from GoDaddy. This technology makes it virtually impossible for anyone to be able to read sensitive information sent to the casino for any purpose, including personal and financial details.

NetEnt, Microgaming, and Palyson the three platforms used by Frank Casino, are rigorously audited by independent testing agencies. These tests show that the games are all powered by a genuinely random number generator, giving everyone a fair gaming experience.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Cyprus
    • France
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Hungary
    • Iran
    • Iraq
    • Israel
    • Italy
    • Latvia
    • Netherlands
    • Poland
    • Portugal
    • Puerto Rico
    • Romania
    • Saudi Arabia
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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Frank Casino Reviews by Players

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MariaAriadna 3 reviews
Reviewed on February 20, 2020

LIKED

I like playing at this casino. Contrary to the comments here, they actually have games with high RTPs so you can win more in the long run. But you know, gambling really needs luck and patience. They have a good number of games and a lot of providers.

DISLIKED

The site loads slow sometimes, especially when you first open it. Aside from that, this is a personal preference that I do not like much delay especially in money transactions. The MasterCard transactions can take almost 2 days, but that's the longest I've waited.
jacmiller576 3 reviews
Norway
Reviewed on January 31, 2020

LIKED

Frank Casino has a lot of games, slots, and even card games so it's very fun! I always play here plus their customer support also replies very fast when I face problems or about random questions I ask. Lol

DISLIKED

My time here has been really enjoyable although there are times when I think the casino loads very slowly. I just play for leisure here for now so it's still okay. Their verification process was also processed faster than I thought.
FRANK CASINO REPLIED ON FEBRUARY 3, 2020
Dear jackmiller576,

Thanks for your feedback!

It is very nice to hear what you liked at Frank Casino, we always try to improve the service for our customers :)

Regarding the slow loading of the site, the reason may be in your Internet connection or because of the use of additional proxies. I hope that everything will be alright. :)

With best wishes,
Frank Casino Team
Marchev 75 reviews
Bulgaria
Message
Reviewed on January 25, 2020

LIKED

Looks good design of this casino.
No lags, many "internal server errors" sometimes but you are welcome to spend a lot money with all slots in the world is here, really they are maybe russian casino and pay legit for all providers. Big deal here, you can play as weeks, no reality check, no limits, spend money like crazy. Also you get offers in email i maybe don't know why google drop it in spam folder :) also many "manager" of casino can contact via email just to offers you something "special" and motivates you to spend money.

DISLIKED

Boring VIP loyal program I am last level and get nothing just spend a lot money and cashout really rare just because low RTP slots.
You can play as hours with a lot money to hit something decent here.

They really having all slot providers, but I not think they are not pirate slots just because if compare with any really big casino they don't have all providers like that, also the fact I play like 1 year in Frank and get always the worst RTP the most slots are cold as weeks if you hit really big once before. Also if you hit big they will refuse cashout and will day you 1 week or much as possible for additional verifications, not because they are legit and strict casino, just because they don't like to cashout big amounts if you are new player and not spend that much money. Other fact is they are not and they don't like to gamble responsibly just because they working for big profit not fairly to get good cashout and to be happy customer.

I really play a lot to get some cashout and get money back this costs me a lot time and weeks to hit something big in this casino and after I get cold and cold slots weeks and weeks :) I just testing to be sure that happens always after big cashout.
You CAN'T set limits in this casino, you cant exclude your account, you cant get hot slots no matter what provider you switching, you have like 5000 low RTP slots.
And this is legit yeah!
If you contact with support they are super honest and they are happy to tell you it depends your luck or depends provider, provider make slots cold... bla bla.

I see many people how losing as weeks in this casino and in same time I just decide to play in other casino were is proven fair and legit with multiple licenses and WOW I see I am so lucky in other casino with same slots but not like "all providers in" and no pirate slots.
So in Frank casino always honestly telling me I am unlucky and to try again which means more money to burn in this casino and as I said in same day same time I get much better RTP in other legit casinos.
Bonuses are boring, the most are like to deposit 250eur... everything is made to spend more and more.... this is against gambling responsible, it's like trap for me.
You or someone if login in your account can do quick deposit without put any details of payment, they just save your card and you everyone can do deposit WITHOUT any verification / authorization of transaction.
You cant delete this details, just need to ask from support but if you deposit again without choosing to save payment information you again have "quick deposit" feature with saved your card.

Also I see streamers were promote casinos like that, they get really good offer if they put a lot people in casinos like that, they have like 99999999 money to spend and losing like everyday. I can't understand how they promote this casinos and same time losing like 20K per week.
Someone will tell me fool because they think I believe this is real money :)
This is nothing new for online casino like that :)
FRANK CASINO REPLIED ON JANUARY 27, 2020
Dear Marchev,

Thank you for your feedback, although it can hardly be considered objective!

To begin with, you never had the highest status in our casino.

All slots and providers in our casino are licensed, you can make sure of this by contacting them directly.

You say that you spend a lot of money in our casino? Statistics say the opposite: over the past 2 months you have more withdrawals than deposits. If you want, I can tell you more in private messages. :)

As for success, luck and winnings in the casino, it is a well-known fact that you always try your luck. Since you are an experienced player, you should understand that playing in a casino is always a financial risk.

If you are interested to know the motives of streamers to play at the Frank Casino, you can always ask them. :)

And finally, you leave positive reviews where you won, and negative ones where you lost - our team does not agree with such a biased assessment. If you have any misunderstandings about some processes, including verification or withdrawals, you can always write me a in personal message and I will be glad to help you.

Regards,
Frank Casino Team

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