Frank Casino - Deposited three times but not credited

Dear Frank Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear MANOJAYUSH and Askgamblers Team,

At the moment, your payments are being checked by our internal cashier for receipt. Unfortunately, this takes longer than expected. As soon as there is any new information, we will immediately inform you here. Thanks for understanding

I have no any update from Frank casino

Dear MANOJAYUSH,

We are sorry for the delay, but now we are waiting for the response from your provider. It takes more time that we expect. We will be in touch here. Thank you for understanding

Dear MANOJAYUSH and AskGamblers Team,

We received a response from the provider. See the information below please:
1. ID 306048341883 - the deposit was successful
2. ID 342786528911 - the deposit was successful
3. ID 342718321877 - is not in the statement you provided to us to check

So all your deposit was successful. For the last one - please ask your provider because we don't see it in your statement to check. Thank you for your waiting

According to the payment ID 342718321877. We have verified your third transaction through two processing. We sent requests and screenshots, but no one confirmed the receipt of the funds. The provider reported that the details indicated on the payment screenshot do not belong to them

We want to ask you for information on which details from the deposit menu you made the transfer (namely details). However, this is confidential information, so I'm asking the AskGamblers Team to help us and send the information privately or to our representative's email. Thanks for your cooperation

Dear all,

The AskGamblers Complaint Team would like to use this occasion to inform you that our email address suppor­t@a­skg­amb­ler­s.com is always available for any correspondence, especially regarding sensitive information. In addition, each document attached to any public statement in the complaint thread is marked as private by default and it is not visible publicly.

We thank you for your cooperation and understanding.

Dear @Manojayush,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

My issue have not solved
No any response from casino

Dear Frank Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.