Frank Casino
- Riesiges Spielesortiment aus über 2.000 Titeln
- Sicher und vertrauenswürdig durch MGA-Lizenz
- SSL-Verschlüsselung schützt Ihre Daten
- Regelmäßige Bonusaktionen
- Kundendienst nicht ganztägig erreichbar
- Kein Hilfebereich
Frank ist ein 2014 gegründete Online Spielothek , die von Avento MT Limited betrieben wird. Frank Spielothek besitzt die gültige Glücksspiellizenz der renommierten maltesischen Glücksspielbehörde (MGA). Frank ist mittlerweile seit mehr als fünf Jahren in der Branche etabliert und in 16 Sprachen verfügbar, darunter auch Deutsch. Etablierte Spielehersteller wie Microgaming, NetEnt, Play’n GO, Playson, Endorphina und Habanero sorgen für eine umfangreiche und vielfältige Spieleauswahl, auf die wir später in diesem Online Spielothek Test noch genauer eingehen werden.
Nicht zugelassene Länder
Spieler, die in einem der folgenden Staaten ansässig sind, dürfen sich aus rechtlichen Gründen momentan leider kein Spielerkonto bei Frank anlegen und somit nicht am Echtgeldspiel teilnehmen: Australien, Großbritannien, Griechenland, Portugal, Litauen, Slowakei, Serbien, Tschechien, Slowenien, Rumänien, Italien, Türkei, Frankreich, Schweiz, Spanien, Dänemark, Belgien, USA u.a.
Bitte beachten Sie, dass es stets in Ihrer Verantwortung als Spieler liegt, sich darüber zu informieren, ob Glücksspiel in Ihrer Gerichtsbarkeit erlaubt ist.
Online Spielautomaten
Die abwechslungsreiche Spielesammlung von Frank besteht aus über 2.000 hochwertigen Spielen. Diese stammen sowohl von etablierten Branchengrößen als auch von innovativen Nischenstudios. Eine kleine Auswahl für Sie: Microgaming, NetEnt, Evolution Gaming, Betsoft, Play'n GO, NextGen Gaming, 1x2Games, Blueprint Gaming, Quickspin, Yggdrasil Gaming, Playson, Thunderkick, Amatic Industries, Betdigital, Big Time Gaming, Elk Studios, Endorphina, Lightning Box, Booming Games, Push Gaming, Habanero, Pragmatic Play, Red Tiger Gaming, Chance Interactive, Red Rake Gaming, EGT Interactive, Playtech, Tom Horn Gaming, Iron Dog Studios, Oryx Gaming, Fantasma Games, Rabcat, Relax Gaming, Just For The Win, Genesis Gaming, SG Gaming, Nolimit City, Wazdan und viele andere.
Im sehr nutzerfreundlich gestalteten Spielebereich der Frank Spielothek können Sie aus den folgenden Kategorien wählen: Beliebte Spiele, Neue Spiele, Spielautomaten, etc. Sie können sich die unzähligen Frank Spiele praktischerweise nach Hersteller sortieren lassen. Eine Suchfunktion steht Ihnen ebenfalls zur Verfügung, um schnell Ihr Lieblingsspiel zu finden.
Frank Spilothek legt den Fokus bei seinem Spielesortiment klar auf Online Spielautomaten. Die meistgespielten Spiele sind Hotline, Dead or Alive 2 und Bronco Spirit.
Mobile Spiele
Der mobile Frank Spielothek wird dank des modernen HTML5-Standards ganz unkompliziert über Ihren mobilen Internet-Browser ausgeführt – Eine App müssen Sie sich also nicht besorgen. Die Spilothek mobil ist mit sämtlichen mobilen Betriebssystemen kompatibel, läuft somit auf iOS- und Androidgeräten gleichermaßen reibungslos. Das mobile Spieleangebot der Frank Spielothek umfasst Hunderte Slots und wird ständig erweitert.
Kundenservice
Den Kundendienst der Frank Spielothek erreichen Sie täglich von 10:00 bis 19:00 Uhr per Live Chat. Selbstverständlich wird Ihnen bei Frank Spielothek auch per E-Mail zügig weitergeholfen
Leider gibt es bei Frank Spielothek jedoch (noch) keinen Hilfebereich, der Antworten auf häufig gestellte Spielerfragen geben könnte.
Sicherheit und Fairness
Die Frank Spielothek verwendet die neueste SSL-Verschlüsselungstechnolog, um den Schutz Ihrer persönlichen Daten und Transaktionen zu gewährleisten.
Durch die Lizenz der renommierten maltesischen Glücksspielbehörde (MGA) wird außerdem sichergestellt, dass alle in der Frank Spielothek verwendeten Zufallsgeneratoren zertifiziert und vertrauenswürdig sind. Somit wird Ihnen stets ein faires Spiel mit absolut zufälligen Ergebnissen garantiert.
Online Spielothek im Test: Frank Spielothek
Die Frank Spielothek hat in unserem Online Spielothek Test einen überaus positiven Eindruck hinterlassen. Das liegt zum einen an der gigantischen Spieleauswahl, zum anderen an den schnellen Auszahlungen und regelmäßigen Bonusaktionen. Auch in puncto Sicherheit überzeugt Frank durch den Einsatz der vertrauenswürdigen SSL-Verschlüsselung. Der Kundendienst ist kompetent und freundlich, sollte allerdings in Zukunft ganztägig verfügbar sein.
Von Experten empfohlen
Spielerbewertungen
Frank Casino embodies the quintessential concept of a versatile casino, featuring an elegantly crafted design that exudes an air of opulence. The benefits it offers are straightforward, devoid of complexities, and easily customizable. Personally, I derive greater satisfaction from its weekly offerings compared to other similar deals. Engaging in its activities is genuinely pleasurable, and I have successfully met the requirements on multiple occasions.
I often find myself at odds with the choices of so-called 'popular' games, as a significant portion of the titles showcased here are, in reality, of poor quality. This perplexes me, especially considering that Frank Casino offers a range of exceptional game providers.
Dear MalikaAvery,
Thank you for your feedback. We are very excited about your awesome experience with our casino! The "Popular" tab is formed based on the most popular games among all our users. However, you can add your favorite games to "Favorites" in your personal account for quick access and they will always be with you!
All the best,
Frank Casino
The verification process is swift, and deposits and withdrawals are processed quickly. The assistance provided by the consultants is top-notch. There is a multitude of bonuses available, and the game selection is extensive, catering to everyone's preferences. The website is user-friendly and straightforward. I highly recommend it.
Certain games take a considerable amount of time to load, leaving me uncertain whether the problem lies on my end or if it's an issue with the website. After downloading the program, I noticed that the layout varies, which initially puzzled me.
Dear JohnSquarcione,
Thanks for the feedback. The download time of games most likely depends on your Internet connection. However, if you notice such a problem with a different connection, please write to our support - [email protected]. We will definitely test and check everything for your more comfortable experience
All the best,
Frank Casino
I can say that Frank Casino is more of a flexible site that has focused on customer experience. For starters, their chat has been off the charts and have done a great job to provide the needs of their players at any given time to be enjoyed at most.
They should not be experimenting with the set of games they offer at most. I can say that there are a lot of games that they should add instead of putting a lot attention on the customer support since they also need players to enjoy in their casino sessions.
Dear FALCON99,
Thank you for your feedback. We have done a great job to satisfy the most sophisticated players and we will definitely take into account your wishes. Good luck to you!
All the best,
Frank Casino
After having an awesome session at other Aveno NV casinos like SlotV, Drift and Aplay casino I decided to sign up at Frank casino. The sign-up process was quick and for my location which is India the casino offers USD, EUR and INR currency. The casino has recently updated their design and the site looks fresh. The casino offers more than 10 payment options which are convenient for Indian players and these methods range from Bank deposits, cards, E-wallets such as Skrill, Paytm, Astropay and many more. The casino has a minimum deposit of INR 100 which is equal to $1.50 and for some payment methods the deposit amount id INR400 which is $5.50. The minimum amount for withdrawal for most payment methods is $15.
The casino has more than 5000 slots which are given by 80 slot providers which include big names like BTG, Netent, Nolimit City, PlayN’Go, red Tiger, relax gaming, Playtech, Blueprint gaming and other big and small providers. They also have a separate sports section where you can make sports betting on more than 30 sports with some great odds.
The casino gives you a first deposit bonus of 100% up to $500 and the minimum deposit to claim this bonus is $10. The wager requirements are 27 times the bonus and deposit and you need to finish the wager in under 72 hours. This bonus can be claimed in 365 days from the moment you signed up on the casino.
The casino does not block a lot games while being on bonus but it does have slots that contribute 50%, 10% and also 0% to wager. The casino offers you free spin bonuses and match deposit bonuses up to 200% time to time.
So far I have made 3 deposits totalling $200 but never was able to get a cash out but I can confirm that the deposits show up on your account instantly and the games run smooth. The casino does not restrict your first withdrawal if you are unverified but does expect you to finish your verification when asked for. You can get your account verified by uploading documents in verification tab. The casino processes withdrawal in order so be prepared to wait at least 24 hours to receive your withdrawal. If you make a deposit without taking a bonus you will have to rollover your deposit at least 3 times before withdrawal and if you fail to do so the casino will charge you 10% fee.
The live chat is also very helpful and you can contact them any time.
All in all, casino Frank is just like its sister casinos and you will definitely enjoy your stay at this casino. The best part for Indian players who play in USD or EUR currency is that unlike other casinos that charge conversion fee on deposit from bank to casino Frank doesn’t charge any fee.
The bonus wager is calculated on deposit and bonus. The casino charges a fee of 10% if you don't finish the 3x wager on raw deposits. The casino charges a 2% fee on the second deposit of the day.
Dear BLACKJAX,
Thanks a lot for such constructive feedback. We are glad that you enjoy playing our games. Our goal is to improve the quality of service for you as much as possible. Have fun with us!
All the best,
Frank Casino
Frank casino is your classical all types of green type of casino, very well designed and gives it a richer look to it.
The perks are simple, uncomplicated, and adaptable. I find it more enjoyable than other weekly deals. I enjoy participating in it and have even made the cutoff several times.
It can take a long time for some games to load. I'm not sure if it's a problem on my end or if the website has an issue. I did download the program and saw that the layout varies, which initially perplexed me.
Dear THOMASJENNIFER987,
Thank you for your feedback. It is important for us to provide the highest quality service. Please check your internet connection. And if the problem persists, you can always write to our support team - [email protected]. Enjoy your free time with us!
All the best,
Frank Casino
The bonuses are minimalistic but straightforward and flexible. I find myself enjoying it better than most weekly deals. What’s most impressive is the events or tournaments. I love taking part in it and actually reaching the cutoff on multiple occasions.
I find myself disagreeing with the selection of ‘popular’ games because most of the titles featured here are actually bad. I don’t understand, though, because Frank Casino has other great game providers.
Dear SSVEN1225,
Thank you for your review! We are glad to hear that you enjoy our tournaments. We are always trying to be better for our users, so all your comments about the games we will take into account
All the best,
Frank Casino
The game selection is amazing. From Evolution to Yggrasil, the site actually has a competent selection. The events calendar seems busy so I guess there's a lot to offer for everybody. Personally, I didn't get to enjoy much of it myself but I did try a couple of times. It's just hard to keep up with the others. Frank Casino also comes with a sports betting page with my favourite league on it.
Unfortunately, the site itself has little to offer to make it worth staying for. It was easy for me to decide to move on to better casinos because of Frank Casino's lack of interesting bonuses. I'm also not sure whether it supports cryptocurrencies and if it does, it doesn't seem confident about it. It's better that I left to use cryptocurrencies to an online casino that is dedicated to blockchain tech support.
Dear W_GOUR,
Thank you for your feedback! You can check all the interesting bonuses in the "Offers" section on our website. Also, be sure that Frank Casino supports cryptocurrencies and it works correctly. For any other questions, you can always contact us directly at [email protected]. Have a good game!
All the best,
Frank Casino
I would recommend this casino very highly. The support staff is very friendly and always available via 24/7 chat. Cashouts are usually very fast with many options available.
I have to recommend this casino to everyone because it is good. Fast verification, fast deposits and withdrawals. Help of a consultant at the highest level. Lots of bonuses. Lots of games, everyone can find a game for themselves. The website is clear and easy to use. I recommend.
Also dieses Casino ist ganz vorn dabei.der Kundenservice ist der Hammer im Gegensatz zu Platin oder ähnliches. Seite sehr übersichtlich und ein zahlreiches Angebot an Bezahlungsmöglichkeiten. Alle meine Lieblingsspiele zu finden einfach TOP !!
Also Kritisieren ist ja voll mein Ding aber ich muss ehrlich sagen dass ich einfach nix auszusetzen habe an diesem online Casino,bis jetzt auf jeden Fall...;))
Ich kann über Frank Casino nur gutes berichten wie z.B. Super schnelle Registrierung, coole Slots, netter Service, Geiles Casino MEGA! Ich kann es nur weiterempfehlen
I liked the interface. Everything looks good and fine, games are downloading fast and no help is needed. The support is really helpful. So i can recommend this place.
I liked playing here. The interface was easy to operate, I was able to play my fav slots and also gor the bonus, so it's pretty nice. I think I will return again.
You need only an e-mail address to register or you can use your mobile phone number instead. There are many other special offers which are regularly updated. I liked the user interface, it’s convenient and easy to navigate. This is a licensed casino with the biggest number of games I’ve ever seen. Especially there are a lot of different slot machines. I’ve talked to support once and they answered be really fast, clearly and in a friendly way. I earn more or less regularly here and started gambling in March, so check it out yourselves.
Frequent bonuses, decent site with enough choice in slots. A lot of slots are excluded from bonus promotions, pay attention! There seem to be tournaments for extra prices which could be nice.
The bonus buying system is really bad. The layout of the bonusses which you can buy with the site's own currency -'Franks'-, looks a lot like the everyday deposit bonusses. The normal deposit bonusses show a certain amount of spins you get and the minimum amount you have to deposit to unlock them. When you go to the bonus buy options, it seems like there is a price in Franks required to buy the bonus, a minimum deposit amount and the bonus itself. In my case I thought I was buying a 30% deposit bonus for Franks, which had a minimum deposit amount of 75 euros. I was quite surprised when after the deposit I only had 55,- on my account. It didn't make sense to me at the time, but when I looked at it again at a later moment it was clear what happened. I had bought the 30% bonus for 75,- (!!!), so the 55,- I had left was 25,- real money and 30,- bonus money. The site didn't even had a pop-up or extra warning screen to make it clear to the player that he/she is paying real -and quite a lot!- money for the bonus! Of course I had contacted customer support, which told me a superior was going to look at it. After asking a few times what the status was they didn't have any answer for me, apart that someone was looking at it. Meanwhile 2 weeks have passed and they don't seem to feel like keeping me up to date or looking at this 'simple' problem. It seems to me like a sneaky way to hussle people out of their money and afterwards just letting them sweat for a while. Do not buy bonusses here, since they straight up scams. For example you can buy 60 spins of 0,10 = 6,- worth of spins for 10,-, with a 20x wager. What?! There are far better casinos out there to waste your money playing here, learn from my mistake!
Hello!
Thank you for your feedback!
Could you please give us your nickname and we will check your issue one more time :)
Thank you in advance!
With best wishes,
Frank Casino Team
This site has best support team ever I swear. So helpful and 7/24 online. Beatiful site desing and you can see how many players play in right now at all games . Supporting a lot of Currency and simple deposit / payment system. Really recommended.
Nothing, I loved everything about this casino. Win/lose doesn't matter. I have nice time with frank casino. I hope it continue long years more. Certified and trusted.
Very nice site layout, and a very good search function that actually does more then let you just type stuff.
Very nice and friendly support, very fast verification en fast payouts.
This is how an online casino should be. A+
Really recommended.
If I have to say something then it would be that the site is sometimes loading slowly.
But I will forgive them that because of the high quality of the site.
Casino is good! Fast payouts (usually within 8 hours). Games from slots to live casino games work great. Their customer service is polite and helpful. I think it is good that they only give 2 free payouts per day so withdrawals are faster for other people.
The deposit offers is really strange. I took an offer to get franks from deposit. The franks offer cost 20 euros and I got 10 euros worth of franks in exchange. How can you lose 10 euros real money from an offer? I tried to ask live chat can it be this way and they said yes. I’m so dissapointed that when I take offer I lose my own money. Live chat was very polite and helpful and understood me and my dissapointment. I have deposited over 4000 euros this month so 10 euros is really nothing. Still, an offer should give you something, not cost you real money.
I would like to point out that I didn’t fully understand the offer before taking it. So partly it can be my fault. Anyway they should not have offers where you lose real money.
Hello!
Thank you for your feedback!
Could you please give us your nickname and we will check your issue one more time. Also, you can contact support team and we will find a solution together :)
Best regards,
Frank Casino Team
This site is a scam. I won $ 850 I received an email that the withdrawal request was accepted and that money was transferred to my account. I never received money. I called them and they told me that the bank refused payment. I called the bank and they told me that no payment come.
I contacted the site and it never answered me.
I closed the account permanently on this site! Is the only casino that did so!
Dear SAVU,
Could you please give us your nickname and we will check your issue one more time :)
Thank you in advance!
With best wishes,
Frank Casino Team
The only good thing in this casino is DESIGN. Dark colors, which I really like. Oh and the customer support answers fast, but that's because they don't have a lot of people on the website :)
1. Casino will delay your verification as much as possible. Even if your winnings will be $200 - they'll delay it for 48+ hours! And you know what's funny? If your payment will be divided for 2+ parts they'll actually withdraw 1 part with the smallest amount :) Is that a real verification, huh ?)
2. Commission for withdrawal
3. If money turnover (amount of bets) of the account is less than the tripled amount of your deposit, the Company reserves the right to retain 10%. That's a lot, for sure. There are casinos that take only 3%, so :)
They choose the wrong way of growth for sure. I don't want to keep playing here and I don't recommend you to use this casino.
Dear qqmydarling,
Thanks for your feedback!
We are very pleased that you liked the design of our casino, we will always work to ensure that it is as convenient as possible for players. :)
1. Verification in our casino takes place within 24 hours if you did everything correctly: good photo quality, necessary information remains visible, you sent all the requested documents. Verification may be delayed if you sent something incorrectly. Also, in order to protect your account and funds, additional information may be requested.
2 and 3. The withdrawal commission in our casino applies in two cases: insufficient triple turnover or a third withdrawal per day. This procedure has been introduced against people who violate the Anti-Money Laundering or Fair Play agreements.
In case you have any unresolved issues, please text in my private messages your email so that I can help solve your problem. :)
Regards,
Frank Casino Team
Good design on site.. Customer support works 24/7 but it didnt seem helpful to me yet.. unlucky design of site is one of the less important things for player!
Warning! This casino is making everything to delay verification process/dont verify you after you trying to withdraw your winnings!!!
I started to play there only some days ago, site looked nice and some twitch casino streamer played there aswell so it looked trustful for me.. I registered and made few deposits, after like 3rd deposit I decided to verify my account so if I win I would be able to withdraw my winnings instantly.. I sent them all documents (that I have sent to 10+ casinos before and get verified there within few mins).. But I didnt get any answer after 24 hours! I uploaded some more documents, phone bill, screenshot from bank account, driving license, photo of id.. I won some money and tried to cashout but it wasnt possible.. Customer support advised me to make neteller account, I made it, verified my neteller.. They told me I have to make additional deposit with neteller to be able to cashout there! So after all this hassle I made it and sent them screenshots from my neteller account as they asked for..
I have been waiting another 24 hours without any single reply/e-mail!! I asked customer support, when I was creating neteller and they told me if I will make screens from neteller that should be all needed documents.. After 4 or 5 days I received first email, where im asked for bank statesmant with signature of bank, address, name, etc..! I went to bank and read them mail what I'm asked for and they didnt understand this request and told me its first time ever they hear something like this. But I sent 3 another documents from my 2 bank accounts additionally (btw. I dont understand why I need to send bank documents when I'm withdrawing to neteller but ok) and casino is still ignoring me..
This is definitely fishy casino that does everything for delay the withdraw and hoping that customers will loss their winnings.. Stay away from this fishy casino !!
Dear xxxhujer,
Thanks for your message.
Your situation was successfully resolved along with AskGamblers representatives in the complaints section.
In case you still have questions - please write in private messages.
Best regards,
Frank Casino Team
Good range of slots available in the site, quick deposit and payouts. Support staff are also friendly and responsive and I get verified within a day, i'd recommend this to my closes friends.
When you place bets on sportsbook section, it doesn't contribute to your deposit turnover, so if a player decided to use the site for sportsbook betting, they are still gonna force the player to place bets on slots and casino to finish the turnover. Very bad rules for finishing turnover to request a withdrawal.
Hello, CAVAL99!
Thanks for your feedback!
Sport section is relatively new on our website and now we are gathering feedback. We will definitely make improvements and add new features to make the experience more vivid for users who are only interested in sports.
Best regards,
Frank Casino Team
This one is my favorite! Huge amount of game providers and games, beautiful design, loyalty program, lot of payment methods, fast withdrawals. When you raise your level, they open more ways of payment for your account. Support is polite and responsive.
They really don't want to let their players away. And also there is some rude things my friends and i have faced earlier. Frank really attracts gambling addicts which losing their minds and money instead of stop depositing. Few years before when i wasn't a member of it my credit card were compromised and 450 or more euros from it were stolen and spent in this casino. I contacted support and asked them to block an account with my details and don't accept future payments from that user with my details. their answer was that they cant do anything with it and don't garant me that won't accept future payments from my banking account. i was shocked, but years later when got my interest to world of gambling I've decided to open an account here i find out that security level of frank raised up because need to provide a big amount of improvement documents. as i know they had some changes and corrected all malfunctions. So you can trust and play here. only the one thing left, Don't forget about a point from terms and conditions called “responsible gaming” ;)
Friendly support, super fast cash outs, quick to kyc documents I can't think of any negatives to be honest, accepts crypto deposits and withdrawals, massive game library, also a comp point system to exchange into cash is a nice touch for many players like myself and also Frank casino is one of the few casinos to give players a birthday gift on the day two thumbs up
One small thing that would be nice if bonuses offered on smaller deposits but that would nice but not critical minimum bet for the tourneys are a tad high for low rollers like myself
Screenshot
Frank casino is one of the worst casinos, I advise no one casino to venture out to try to play hoping to make withdrawals, because they will take all measures to prevent you from doing so!