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Betchaser Casino

GOOD 7.78
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

Betchaser Casino Review

  • Home to leading software providers
  • Live chat 24/7 (English and Russian)
  • Mobile friendly design
  • Multiple withdrawal methods
  • Long pending times
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General info & Latest Promos
Website https://www.betchaser.com/
Established 2019
Owner Hermes Consulting Company N.V.
Casino Promotion Betchaser Casino: 100% up to €100 + 100 Bonus Spins on Starburst™️, 1st Deposit Bonus

Betchaser Casino is an online casino home to a ton of different software providers such as NetEnt, Betsoft, Playson, Pragmatic Play, Red Tiger Gaming and Endorphina. Players will be spoiled for choice and there’s lots of different types of games too which include video slots, table games and sports. The site which is available in multiple languages can be enjoyed instantly through a web browser or on the go. Betchaser Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, Denmark, Estonia, France, Hong Kong, Italy, Pakistan, Spain, Turkey and the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to enjoy hundreds of video slots once they open the casino lobby and since they have lots of gaming providers here, there is something to suit everyone. The casino regularly adds new games to their portfolio and to make it easier to browse players will be able to filter by each individual software provider. They have a search engine as well so players can find games almost instantly. Titles here include the Starburst Slot, Sugar Rush Slot, Sparks Slot, Dead or Alive Slot, Fa Fa Spin Slot and Twin Spin Slot

Those who like table games will also have loads to choose from which are made up with games of blackjack, roulette and poker. There are different variations available of each game so players can find the ones that best suit them and their betting limits. 

Then there is their video poker games too, especially appealing to those who love card games. These include games like All American and Double Bonus Poker. 

Live Casino

Players can also enjoy the thrill a live casino can offer with games that are hosted by real life dealers. There are games like Live Baccarat and Live Keno and players will be able to find a table that can cater for their minimum and maximum bets. 

Mobile Gaming

There is also a mobile version of their site as well which can be opened through a compatible mobile browser, on most mobile devices. These include smartphones and tablets which run on iOS and Android. The casinos mobile app can also be downloaded on both of these platforms too.

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using their live chat facility which is available in both English and Russian 24 hours a day, 7 days a week. Live chat can also be reached in Turkish which is open between the hours of 09:00 AM till 02:00 AM. Players will also be able to use their online contact form or email the casino should they need further assistance.

Security and Fairness

When it comes to security the casino uses a high level encryption to ensure players personal and financial details are always kept secure for complete peace of mind. 

They also use a random number generator to make sure their games remain fair and that they always produce random results. 

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Casino details
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Betchaser Casino Reviews by Players

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blondie 1296 reviews
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Reviewed on December 31, 2019

DISLIKED

Betchaser caisno is one of the newest casinos added on Askgamblers. They caught my attention due to the fact that they have many good game providers and a great welcome bonus with very low wagering requirements of 35x bonus only. Needless to say I headed over to their page to sign up an account. I wish it was that simple though.

So I went to the registration page and to be honest, I know they are a new online casino but the website seemed a bit childish looking and gimmicky, but again that might be only my personal preference. Regardless, I went to the registration sector and filled in the details. I tried to sign up yet got an error message that "Client is restricted". That's it, no explanation of me being in a restricted country, issue with any sign up fields or whatever. I went through the casinos' terms and conditions to see if Malta was restricted to sign up, yet instead I found specific Netent branded games that were available in Malta- that made me think no issue should appear, right? Thinking maybe it was an issue with the email address, I attempted to sign up again and used a different email address. Same error appeared, yet I noticed that I had received a welcome email from the casino, followed by an empty email called "TEST". I checked the other email address and apparently the same thing had happened there. Now I guess I was holding multiple accounts at the casino without even realizing the registration was sucessful. I tried to login yet again error message popped up. Now I was sure I needed to contact support.

I thought that the casino doesn't have live chat but apparently they do, just for limited hours. Surprisingly enough I was able to reach an agent quickly, I described the issue and after 10 minutes in chat, support advised me to confirm sign up with one of my email addresses and then contact security to delete the other one. Well.. I tried to do that, same error came up and then support told me to just contact security. I did send an email to them just to see the reason behind it as I was never told my country was restricted and the agent was unable to explain the error message.

Funnily enough, about two days later I received an email from the casino apologizing for their technical issues and my account was awarded with some free spins. However, it's been over a week since I sent my initial emal to their security department and never received any replies yet I'm getting email promotions sent to both accounts. I'll be closing both of the accounts down as I don't like how they handled (or rather didn't) my technical issue.
Zedrio 1 review
Czech Republic
Reviewed on December 18, 2019

LIKED

Good selection of games
Smooth interface
Fast withdrawals
Certified casino
Diverse options for payments

I started in this casino before it was on askgamblers and so far so good. Did my first withdrawal last week and everything went smooth. Give it a try on your own

DISLIKED

The casino so far is showing me good structure, however they do not have live chat.

Maybe because its a new casino and will be added later on. besides that quite happy with them

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