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Terminated: Virtual Casino has been terminated due to being unresponsive. Consider these instead:

Virtual Casino

1
CasinoRank
5
Player rating 7 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Complete array of RTG slots, table games, and video pokers
  • 24/7 support available through live chat, phone, and email
  • Secured with SSL encryption
What we don’t like
  • No third-party audit seal posted
  • Long history of payment issues
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2002

Licences

Costa Rica Gambling

Affiliate Program

Company

Casino Type

Download, Instant Play

Deposit Methods

Bank Wire Transfer, MasterCard, Neteller, Visa, MypaylinQ, Skrill

Currencies

US dollars

Withdrawal Methods

Bank Wire Transfer, Cheque, Neteller

Withdrawal Times

EWallets: 2-5 days
Bank Transfers: 7-10 days
Cheques: 21-28 days
Card Payments:
Pending Time: 5-10 days

Withdrawal Limit

USD 2,000 per week

Software

RTG

RTP

Live Chat

Contact

Deposit Support Email: [email protected]
Withdrawal Support Email: [email protected]
Support Mail Email: [email protected]
Support Phone Toll Free Telephone: 1-866-968-7946
Deposit Center Telephone: 800-550-1491
Support Phone UK Telephone: 0-800-917-5205
Support Phone International Telephone: +506-290-8929

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

The Virtual Casino is an online casino that offers slots, table games, video poker, and specialty games in both a downloadable and instant-play format. They are powered by Real Time Gaming, one of the most prominent software platforms in the industry. The casino is licensed under the government of Costa Rica. 

Games

The collection of games available at The Virtual Casino is one of the largest around. If you're into slots, you can select from nearly 100 different titles. Each of the casino's video slots has its own unique theme, paytable, and features. Visit the ancient Egyptian pyramids in Cleopatra's Gold slot, stroll by the Eiffel Tower in Paris Beauty slot, or head out into the Outback in Red Sands slot. You can also try your luck in The Virtual Casino's three-reel classic slots, including Sevens and Stripes slot and Diamond Mine Deluxe slot.

The assortment of table games at The Virtual Casino is also impressive. They feature numerous variants of blackjack including Match Play 21, European Blackjack, and Pontoon. The Virtual Casino is also home to European and American roulette, baccarat, red dog, Let It Ride, three different Caribbean pokers, and Vegas Three Card Rummy, among others. Altogether, it's easily one of the most diverse collections of games around.

The Virtual Casino's video poker library provides a number of different variants for all types of players. In addition to traditional options like Jacks or Better, Deuces Wild, Tens or Better, and Joker Poker, The Virtual Casino also features unique varieties like Pick 'em Poker, Triple Double Bonus Poker, and Double Double Jackpot Poker.

Support

If you need assistance, The Virtual Casino has a number of different options for you to get in contact with somebody. Representatives can be reached through the casino's 24/7 live chat service on their website and their casino software. You can also get help by calling the phone number for your jurisdiction. Players in the US, Canada, and the UK can use this service toll-free. Lastly, you can send The Virtual Casino an email to the appropriate address for your inquiry.

Security and Fairness

Whenever sensitive information is exchanged between you and the casino, the communication is safeguarded with SSL encryption. This technology prevents outsiders from gaining access to your data as it travels to and from the casino's secure server.

The RTG platform used at The Virtual Casino has been tested numerous times for fairness. Although there is substantial evidence that the software delivers a fair game, The Virtual Casino does not provide this information to its players. We believe players have a right to know they are getting a fair game, so it is certainly disappointing that The Virtual Casino does not have an audit certificate on their site.

Player Reviews

5
7 reviews
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LilianInThaHouse
10 years ago
5

This casino launches Real Time Game software. Like many other RTG online casinos, Virtual also offers no deposit bonus. I joined this casino a few years ago. I had a very unpleasant experience here. In the next few sentences, I will explain what it is about.

In fact, I made an account here and put the bonus code and got 50 or $ 100, I can not exactly remember now. I remember playing a couple of days until I did the wagering requirements. It was like at the very beginning of my gambling career and I was very happy about that. The problem appeared when I wanted to withdraw the winning. Then I found out that the citizens that come from my country are not allowed to play. It is truly amazing that without any problem I made an account here, and from the offered countries I clicked on my country during the registration. It is amazing that players from my country can make an account here, but not play. I also noticed that here at AskGamblers Bosnia and Herzegovina is not on the list of "Restricted Countries".

I just checked while I write this, that when you go to the casino website, you go to the subpage "TERMS & CONDITIONS". You have the possibility here to click and open a PDF document with all country restrictions. You can find that not only Bosnia and Herzegovina is not on this list, but also some of the states that should be supplemented by a list of restricted countries on AskGamblers.

However, like the casino I also bear the blame for everything. During the registration, you are required to confirm that you have read the casino terms & conditions. I often just confirm without reading it. Obviously it was a mistake and I should always have some time to read the terms & conditions for registration. I hope that my experience will help the new players to not make similar mistakes like this.

Message
Inactive user
11 years ago
0
zbjeles
12 years ago
0
Message
Iamcanadian
12 years ago
0
Message
Inactive user
12 years ago
0
cocopop3011
12 years ago
0
Message
cocopop3011
12 years ago
0
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