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Vegas Palms Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

Vegas Palms Casino Review

  • Variety of games available
  • Download, instant play, mobile version
  • 24/7 customer support via live chat, e-mail and phone
  • Phone support
  • SSL encryption
  • Proven fair by eCogra
  • Restricted to US players
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General info & Latest Promos
Established 2000
Owner Digimedia Limited Casinos
Casino Promotion Vegas Palms Casino: 200% up to €100 + 50 Bonus Spins on Suntide + 50 Bonus Spins on 2nd Deposit and 3rd Deposit

Vegas Palms Casino is the official online casino of the Fortune Lounge Group. It features online slots and other casino games powered by the well-known Microgaming software platform. The casino uses a simple instant-play interface and operates in 3 languages English, French, and Deutsch. Vegas Palms Casino is licensed by the Malta Gaming Authority.

Restricted Countries

Because of some strict regulations, Vegas Palms Casino does not accept players from the United Kingdom, the United States, Belgium, Denmark, France, Israel, Spain and some other countries. To see the whole list of the restricted countries, players need to consult the casino support team.

Virtual Games

By joining Vegas Palms Casino, players will have the opportunity to access hundreds of online slots. These include a range of blockbuster titles like: Game of Thrones slot, Jurassic Park slot, Terminator 2 slot, and Bridesmaids slot.

The virtual table game selection includes card and roulette games. Here players will find multiple variants of Roulette, Blackjack, Baccarat, and Craps.

Video poker players can choose from several variants like Jacks or Better, SunTide, and Louisiana Double Poker.

Live Games

Vegas Palms Casino offers a round the clock live gaming room, where players can enjoy live blackjack, live roulette, live baccarat, and Playboy live casino.

Mobile Gaming

Players can access mobile casino via mobile web browser or by downloading the casino mobile app available on the Apple, Android, Windows, and Blackberry app stores.


Vegas Palms Casino helpful support staff are available 24 hours a day all year round. Players may contact them via live chat, email, telephone, Skype, WhatsApp, and iMessage.

Security and Fairness

Ensuring that players can deposit funds and withdraw their winnings efficiently and safely is of the extreme importance to Vegas Palms Casino. Therefore, the casino offers a combination of the finest 128-bit digital encryption technology to ensure players can make safe and efficient transactions.

Vegas Palms Casino has eCogra’s Seal of Approval which means that the games are fair and all monetary deposits are safe. Moreover, it proves that the casino operates honestly and behaves responsibly.


Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Denmark
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Germany [1]
      • Schleswig-Holstein
    • Hong Kong
    • Hungary
    • Israel
    • Italy
    • Mayotte
    • Philippines
    • Portugal
    • Puerto Rico
    • Romania
    • Réunion
    • Saint Barthéley
    • Saint Pierre and Miquelon
    • Singapore
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Taiwan
    • U.S. Minor Outlying Islands
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Wallis and Futuna
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

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Vegas Palms Casino Reviews by Players


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michae1 4 reviews
Reviewed on August 3, 2018


Another great microgaming casino - if you are a slots person, vegaspalms is good.

Great payout options.

Support is willing to give bonuses frequently if requested.

Fast responses to e-mails and chat is always available.
xxSanelxxH 19 reviews
Bosnia and Herzegovina
Reviewed on March 16, 2018


It was one of the best casinos ten years ago but now isn't so good


I have been playing here for 15 years and it was all ok but after some time they stopped crediting VIP points, they only have microgaming slots and at the moment they have added netent. VIP program is bad and their contact email isn't working. In my opinion very bad place to spent time.
pal 2 reviews
Reviewed on April 21, 2017


Love the bonuses, the games and the game play platform is simple and effective


Customer service is probably one of the worst I have seen. Very rude, pushy, just seems like if you hate your job that much just quit. No reason to make every one else miserable.They took long time to answers and drop in between chat. This is the worst way to implement a support service. If you chat with them and after sometime they forget everything you asked for or give useless answer.
Hi Pal,

Thank you for your review.

Can you please private message me your account number so that I may look further into your query for you?

I apologize for the service that you have received, this is not the level of service that we strive to give.

Many Thanks

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Vegas Palms Casino bonuses

Vegas Palms Casino Complaints

  • 7 of 10 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 628 USD avg amount

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