Vegas Palms Casino - Stalling my verification and payment

Jarred Ridd Australia
posted on October 5, 2015.

hey there ive won 2,500 dollars at vegas palms i was not aware u had to verify for identification to get your payment i have now sent them to docs and they didn't accept them and said they had to be a certain quality and clear and readable how ever they didn't tell me this till 48 hours after the 48 hours i already waited for the payment to clear pending process so i got my passport and got a good copy of it clear and readable and same with my utility bill and re sent them, haven't herd back yet and all i want is my winnings that im entitled to collect as i withdraw through skrill money bookers and is meant to take 24 hour to get the payment in your account, they have lead me on for over 5 days now i have sent them a colour copy of my drivers licence passport and to different power bills with my name and address clearly stated on them, basically if its not one thing it is another i've done everything they have asked from me and still not good enough please help me
your sincerely
jarred ridd

posted on October 7, 2015.

Hi Jarred

As we only received a copy of your utility bill today, we could only process the withdrawal now.

The funds have been paid into your Skrill account.

When you have received the funds please report back in the forum so the moderator can close the thread.


Fortune Lounge

posted on October 10, 2015.

Dear @fb_10­152­938­469­446191,

Did you receive your funds, can we close this complaint as resolved? Please be advised that if you fail to respond within the given time frame we will consider this case as resolved and officially closed. Thank you.

Vegas Palms Casino complaints

  • 5 of 8 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 528 USD avg amount

Have trouble with Vegas Palms Casino?