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Platinum Play Casino

GREAT 8.59
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

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Platinum Play Casino review

  • Extensive selection of video slots
  • Great variety of table games
  • Live casino present
  • Mobile gaming an option
  • Games proven fair
  • SSL encryption
  • Live chat available
  • Restricted countries not visible
General info & Latest Promos
Website http://www.platinumplay.eu
Established 2004
Owner Digimedia Limited Casinos
Casino Promotion Platinum Play Casino: 100% up to $/€200 + 25 Free Spins on Bridesmaids, Dragon Dance, Bikini Party, Wild Orient and Suntide

Platinum Play Casino is an online casino with a website available in a variety of international languages to accommodate the needs of players who join this casino from around the world. As a Microgaming casino, Platinum Play offer a safe and secure gambling experience for their players, regardless of where they come from. Also, there are promotional offers that are attractive and enticing that keep new players coming back time and time again. Platinum Play Casino is licensed and regulated by the Malta Gaming Authority (MGA).

Restricted Countries

Registration and real money play are prohibited to residents of certain countries wherein laws prohibit the opening of said accounts. It is the user's responsibility to know whether the opening of a Platinum Play Casino account is allowed within their jurisdiction. Funds that are deposited or won by any such persons will be forfeited.

Virtual Games

At Platinum Play Casino, the games are available by download or instant-play mode, which offers a reduced selection of the full line of casino games found with the software package. Platinum Play Casino is atypical in that it isn't a casino that focuses heavily on slots. They do have a decent variety video slots available, including Immortal Romance slot, EmotiCoins slot and Game of Thrones slot.  However, the slots are not what the casino’s main focus is. 

Namely, Platinum Play Casino also has a wide selection of table games and specialty games including baccarat, blackjack, craps, keno, roulette, Sic Bo and video poker. 

Live Casino

For everyone who enjoys the thrill of playing against live dealers, there are several games within Platinum Play Live Casino Section. More precisely, there are live blackjack, live baccarat, live roulette alongside other variants, at players' disposal at any time.

Mobile Gaming

Mobile users will be happy to find out that the casino offers numerous popular slots and table games on their mobile site. No downloads are required, all players need to do is open the website in a mobile browser and find their favourite games to play. 

Support

Platinum Play Casino offers 24/7 customer support and doesn't break for holidays, so they are in operation 365 days per year. What's unique about this casino is that they have toll-free phone numbers for many locations around the world. Also, emails can be sent to the customer support using a support form that directs players' inquiries to the correct department or person at the casino based on the nature of the inquiry. Furthermore, live chat is always available to answer players' immediate questions, and the customer support representatives are trained to deal with inquiries of all types.

Security and Fairness

Microgaming involved in the launch of eCOGRA in an attempt to turn around the once questionable online gambling industry. Since all Microgaming Casinos are independently audited for fair play, members of this casino can rest assured that all of their transactions are safe and secure. 

As Platinum Play Casino offers the games from reputable gaming vendors such as Microgaming, all these games are audited routinely for fairness, by independent testing agencies.

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Platinum Play Casino Reviews by Players

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Shinfayn 5 reviews
Germany
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Reviewed on August 8. 2018

LIKED

Great Bonusses on every Day with 90%, 100%, 120%. Service is ok. Game selection is good.

DISLIKED

Since the casino changed hands, old accounts are treated like new accounts. All statuses are gone. Gold status, platinum status and diamond status were simply deleted. I have been playing PP for 10 years, but I will not do it anymore.
Panther003 6 reviews
Canada
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LIKED

This site is garbage ...
It’s a waste of money hated it the intro was ok then the secound deposit and anything after that was nada no interesting promos, don’t be intise by there invite not true you will have to invest hundreds for it to come to light not even this star
iconic 2 reviews
Sweden
Message

DISLIKED

Yes, 3 weeks is standard for them to pay out. I finally got my 3000euro winnings after 3 week. Same happens 2 friends of mine, the ask for verifying again and again and again, and than the say the cant make withdraw on credit card. The even called me and I finally thought the gonna pay me now, bot no, there is always something else. The play a kind off "Cat and Mouse game"

Now I am waiting from 7Sultans for the pay out witch is the same platform and same chat....It is to bad the are continuing like that, the have such nice offers all the time. I am verified on at least 25 malta based casinos and never had any problems before. You waste so much time with e-mails, chat (witch is the slowest of all) the average answering time is 3min, and if you don't answer in 1 min the cut you off! (I have copy's off all chat to prove that.)

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Platinum Play Casino complaints

  • 10 of 20 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 583 USD avg amount

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