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Old Havana Casino

Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

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Old Havana Casino review

  • 24/7 support available through live chat, toll-free North American phone, and email
  • Proven fair by TST
  • Mobile gaming
  • Downloadable Android app available
  • No international support phone number
  • Full third-party audit certificate not viewable
General info & Latest Promos
Established 2012
Owner Main Street Vegas Group Casinos
Casino Promotion Old Havana Casino: 250% up to $1,000

Old Havana Casino is a Cuban-themed online casino with both downloadable and instant-play capability. It is run by the Mainstreet group of casinos, one of the largest and longest-running RTG casino operators in the business. The casino is licensed by the jurisdiction of Panama. 


Old Havana Casino offers the entire library of games from Real Time Gaming in their downloadable casino. The instant-play version offers a smaller, lower-quality selection. The largest assortment of games are the slots, which include both bonus video slots and classic three-reel games. Among the most popular games are Cleopatra's Gold, T-Rex, Aztec's Treasure, The London Inspector, and Loch Ness Loot, along with progressive slots like Shopping Spree and Jackpot Piñatas.

While slots make up most of Old Havana Casino's games, plenty of table games are available as well. The casino offers a number of different blackjack and roulette variants, including European Blackjack, Face Up 21, Pontoon, French roulette, and Multiplayer roulette. Other games include Vegas Three Card Rummy, baccarat, Three Card Poker, craps, and three types of Caribbean pokers.

The video poker assortment at Old Havana Casino is one of the largest in our listings. The casino features standard variants like Jacks or Better, Deuces Wild, Joker Poker, and Bonus Poker, as well as some much more obscure games. These include Pick 'em Poker, Mystery Bonus Poker, and Double Double Jackpot Poker. Many of the games can be played in both single-hand and multi-hand denominations.


Overall, we are pleased with the level of customer service at Old Havana Casino. They feature 24/7 live chat directly on their website and inside their casino software. This enables players to get in touch with a representative in a matter of seconds. Alternatively, players can also call the casino with their toll-free North American number, or use the casino's email address to get assistance through email.

Security and Fairness

Old Havana Casino employs all the necessary security measures to keep players safe. Most importantly, they use 128-bit SSL encryption when any sensitive information is exchanged. This technology prevents anyone from being able to read your data as it travels through the Internet. Additionally, all credit card payments are handled by an independent finance company that uses the latest anti-fraud systems.

The Real Time Gaming platform used by Old Havana Casino is one of the oldest game platforms around, so it's no surprise that it has been thoroughly audited several times over the years. TST is one of the main auditors of RTG casinos, and Old Havana Casino features a TST seal on their website. While this seal does not link to a full report, there is plenty of evidence available to show RTG offers a fair game.


Casino details
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  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Bosnia and Herzegovina
    • France
    • Germany
    • Italy
    • Malaysia
    • Morocco
    • Netherlands
    • Russia
    • Spain
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail: [email protected]

    USA & Canada Toll Free: 1-888-222-3098

Old Havana Casino Reviews by Players


Write a review
Jcoston36 2 reviews
United States
Reviewed on March 12. 2017


It's nice layout games are smooth customer service was helpful.


There payouts are really slow it's been 2 weeks and no update they tell me that it's in process but that's what they tell everybody. I am hoping to get it soon cause I like the casino.
Jack D. 10 reviews
United States


Great bonuses, up to 250%! on casino games--which is great for me cause I don't play slots. The game play is fair, I've gotten royal flushes & 4 ace hands a lot of times.


Cashed out $500 8-29, sent in documents every day excuses why they can't pay. Their processor is down, allegedly, although (unsurprisingly) they neglect to tell me this when they offer a bonus in my email. Deposits easily go through, but withdrawals take weeks. Not fair, I had to stop playing there.
blondie 1105 reviews


I registered at Old Havana casino only a couple of days ago. I had heard their name a few times but till recently I assumed they didn't accept players from my country. I was looking for a welcome bonus on AskGamblers and saw their name, so I decided to see for myself, whether I could or couldn't play there. I visited them and since I saw my country in register list, I signed up.

Since they are powered by Real Time Gaming software, I tried to find a no deposit bonus and succeeded. After registration I went to cashier where I wrote my no deposit code, it worked and gave me 25$ with 2000$ wagering. I had read a lot of bad comments about this site, so I decided prior to risking my own money, why not try something for free.

I started to play Aladdins Wishes slot, which is still my favorite game for wagering bonuses. I played with minimum bets on turbo play because otherwise the game was spinning very slowly. Soon I received my first bonus feature, but I had only 3 scatters so I had 3 picks, but none of them were free spins. Soon I received another feature, this time I got free spins and they paid around 40x bet winnings. I had about 5 more bonus rounds, my biggest win was 60x bet, however, I could hardly get any winnings on base game and my balance was going down, and when it reached 6$ I decided to try their new game called Lucky 6.

The minimum bet was only 0.10$ per spin, so I sticked with that. Soon I received free spins round, but it paid only 10x bet. I played around 30 spins and again received free spins round. But this time I managed to retrigger the feature, so I played overall 24 free spins and won almost 100x bet. Then I decided to increase my bets to 0.50$ per spin, but it didn't work out the way I hoped it would and very shortly I lost all my balance.

Overall I had a good time at Old Havana casino. They have nice welcome bonus of 250% match, so I might consider giving them another try with deposit. I have to say the games lagged on instant play, but with turbo play option it wasn't that frustrating. So far they seem just like another Real Time Gaming casino, the lobby look and game selection was good.

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