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Old Havana Casino - Refunds still not processed after 6 weeks

UNRESOLVED
Complaint Info
Disputed casino Old Havana Casino
Reason Refund declined
Amount £ 1600
Becawhitto United Kingdom Message
Posted on March 26, 2019

Old havana has promised to refund all my deposits due to issues ive had £1600.
I have now been waiting 6 weeks, they told me that my refunds were preformed on the 5th of Feb. I have been in contact daily and the keep telling me that the refunds were sent but there has been a problem with the processing company and that they are trying to contact them. They have been telling me the same thing for 5 weeks. I have screen shots and transcripts of all the corresponding if required

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