- 24/7 support available through live chat, toll-free North American phone, and email
- Proven fair by TST
- Mobile gaming
- Downloadable Android app available
- No international support phone number
- Full third-party audit certificate not viewable
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Old Havana Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Old Havana Casino is a Cuban-themed online casino with instant-play capability. It is run by the Mainstreet group of casinos, one of the largest and longest-running RTG casino operators in the business. The casino is licensed by the jurisdiction of Panama.
Security and Fairness
Old Havana Casino employs all the necessary security measures to keep players safe. Most importantly, they use 128-bit SSL encryption when any sensitive information is exchanged. This technology prevents anyone from being able to read your data as it travels through the Internet. Additionally, all credit card payments are handled by an independent finance company that uses the latest anti-fraud systems.
The Real Time Gaming platform used by Old Havana Casino is one of the oldest game platforms around, so it's no surprise that it has been thoroughly audited several times over the years. TST is one of the main auditors of RTG casinos, and Old Havana Casino features a TST seal on their website. While this seal does not link to a full report, there is plenty of evidence available to show RTG offers a fair game.
- E-Wallets 0-48 hours
- Bank Transfers 5-10 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
Old Havana Casino offers the entire library of games from Real Time Gaming. The instant-play version offers a smaller, lower-quality selection. The largest assortment of games are the slots, which include both bonus video slots and classic three-reel games. Among the most popular games are Cleopatra's Gold, T-Rex, Aztec's Treasure, The London Inspector, and Loch Ness Loot, along with progressive slots like Shopping Spree and Jackpot Piñatas.
While slots make up most of Old Havana Casino's games, plenty of table games are available as well. The casino offers a number of different blackjack and roulette variants, including European Blackjack, Face Up 21, Pontoon, French roulette, and Multiplayer roulette. Other games include Vegas Three Card Rummy, baccarat, Three Card Poker, craps, and three types of Caribbean pokers.
The video poker assortment at Old Havana Casino is one of the largest in our listings. The casino features standard variants like Jacks or Better, Deuces Wild, Joker Poker, and Bonus Poker, as well as some much more obscure games. These include Pick 'em Poker, Mystery Bonus Poker, and Double Double Jackpot Poker. Many of the games can be played in both single-hand and multi-hand denominations.
Support
Overall, we are pleased with the level of customer service at Old Havana Casino. They feature 24/7 live chat directly on their website and inside their casino software. This enables players to get in touch with a representative in a matter of seconds. Alternatively, players can also call the casino with their toll-free North American number, or use the casino's email address to get assistance through email.
Complaints
Read the complaints other players have left for Old Havana Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I deposited 100.00 in this casino and it let me win a little bit and then quickly took all my money without hitting any bonuses. When I ran out of money, I requested a free chip to play for a while to see if I wanted to invest any more money in this casino. I was informed that I was not entitled to any more bonuses. When I replied that I did not get any bonus except for the initial bonus with my deposit, they simply replied "yes" and that was all I was getting.
I would not recommend this casino to players as it will take your money very quickly and not give any free chips!
Not worth your time or money.
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When I came across Old Havana casino I would of expected a session full of good rewards and bonuses. Old Havana was introduced to me a few months ago. I think it was in 2011 not quite sure as I forgot exactly. Old Havana is basically what you would expect in a Real Time gaming casino. It's loaded with Real Series Video Slots, Table games and other unique features.
Because this is a new casino I did not go far as to make a deposit. I checked on google for any input regarding this new Cuban style casino and so far I do not find anything bad about them. All I found out is they do not meet standard requirements to be as an accredited casino but that really doesn't mean Old Havana casino should be considered rogued or a scamming casino.
In my humbler opinion Old Havana is an okay casino because for one thing they are offering new players a no deposit bonus just to try them out. That is what I like most about Real Time Gaming casinos, they always offer chances for free unlike other casinos that only want you to deposit without seeing the potential and drive of what that specific casino has to offer. In other words a trained employee will work much more efficiently as opposed to a new employee that still requires training or it is better to ask questions now then to ask questions later during something.
What I did on Old Havana is try out the no deposit bonus to see where things go. I was not happy about the experience because the wins didn't surprise me or "catch me off guard" in any way. The one purpose I had with the no deposit bonus was only to wager the playthrough while winning a set amount of money but instead I blew it all in one session. I do not think making a deposit is a great idea because to me it failed to offer me the "works" if you get what I mean! A 5 out of 10 for Old havana!