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Old Havana Casino - Still waiting for my payout

UNRESOLVED
bim9001 South Africa
posted on September 1, 2017.

Old Havana Casino support told me via chat that their time to process withdrawals (including verification) is 1-2 weeks- quite a long waiting time for an online casino.

Still, it has been 2 weeks now and the payment is still showing as 'pending' in the cashier.

After completing the wagering on my match deposit bonus I submitted a withdrawal request for $200 on the 18/08/2017 and was contacted by their support via phone and email asking for verification documents to be sent to them. After submitting them, I received an email saying they were accepted.

Please honour your commitments and pay me my money promptly.

bim9001 South Africa
posted on September 7, 2017.

It has now been over 20 days since my payout request and still no update from the Old Havana Casino team regarding my payment request. This is scary.