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City Club Casino

Average Complaint Response Time: 4 days
Average Complaint Response Time: 4 days

City Club Casino Review

  • All bonuses are redeemable
  • Software and support in 5 different languages
  • Multi currencies (€ £ $)
  • VIP Managers for all players who supply personal and discrete assistance
  • Do not accept US Players.
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General info & Latest Promos
Website http://www.cityclubcasino.com
Established 2001
Owner Sea gate N.V. Casinos
Casino Promotion

City Club Casino was one of the first Playtech brands to be launched in 2001 and has been thriving in the industry ever since. City Club Casino has always been a pioneer in building new bonus structures which have been mimicked all through the industry over the years.

Just to keep up City Clubs innovative reputation, they are currently offering a bonus package with some of the highest redeemable (cashable) bonuses around. And to make sure everyone can enjoy these offers City Club employs a support team who work 24/7 in 5 different languages; English, French, German, Italian and Spanish.

Casino Games

City Club Casino is offering the following games:

Slots: Dr Lovemore, Bonus Bears, Forest Of Wonders, Alien Hunter, Football Rules, What's Cooking and many many more….

Progressive Slots/Jackpots: Beach Life, Queen of Pyramids, Gold Rally, Cinerama, Fruitmania, Diamond Valley, Wall St. Fever, Magic Slots, Safe Cracker.

Card Games: Baccarat, Progressive Baccarat, Blackjack, Blackjack Switch, Blackjack Surrender, Pontoon, Progressive Blackjack™, 21 Duel Blackjack, Casino War, Caribbean Stud® Poker, Casino Hold ’Em, Let Them Ride, Pai Gow Poker, Red Dog, Tequila Poker, Poker Three, Stravaganza, Wild Viking.

Video Poker: Aces & Faces, Deuces Wild, 2 Ways Royal, Joker Poker, Megajacks, 10's or Better, Jacks or Better, 4-Line Aces & Faces, 4-Line Deuces Wild, 4-Line Jacks or Better, 10-Line Jacks or Better, 25-Line Aces & Faces, 50-Line Jacks or Better.

Table Games: American Roulette, European Roulette, Roulette Pro, Sic Bo, Wild Viking, Craps and Mini Roulette.


Casino details
More Casino Details More details
  • Restricted Countries

    • Antigua and Barbuda
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belarus
    • Bulgaria
    • China
    • Cyprus
    • Estonia
    • France
    • Germany [1]
      • Schleswig-Holstein
    • Hong Kong
    • Israel
    • Italy
    • Netherlands
    • Philippines
    • Puerto Rico
    • Singapore
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Taiwan
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Company

  • Established

  • Live Chat

  • Contact

    Customer Service Email: [email protected]

    Support Email: [email protected]

    Technical Support Email: [email protected]

    International Fax Telephone: (632)-756-7851

    International Telephone: (632)-756-7850

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City Club Casino Reviews by Players


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hajnrih 1378 reviews
Reviewed on May 20, 2015


City Club casino offers slot games from the great Playtech software provider. This is my favorite software so I always love to play games whenever my balance allows it. The main reason I joined this casino is because I found a free promo for 11 euros on some affiliate site. I was really happy because I was hoping to play my favorite Fantastic Four.

I followed the link and downloaded the software. After I made an account and logged in the bonus money was instantly on my account. So far so good. I went to Fantastic Four hoping to play but the game wasn't available. I also tried playing Blade but she wasn't available too. This means Marvel Jackpots aren't allowed for play with this bonus. I have to say I was disappointed with this. Anyway the money was on my balance so I had to use them somewhere.

I went to Safari Heat and decided to give her a try. I started playing on a minimum bet but she wasn't in the mood and my balance dropped to 7 euros. I closed the game and continued on Mr. Cashback. I was surprised when I saw the minimum bet size here was 0.75. I started playing anyway even though my balance was low. Lucky for me the game was really paying. I had some great five of a kind wins and got my balance to 40 euros at one point. I decided to raise my bet to 1.5 euro per spin and continued playing. I had some descent wins but in the end I lost all of my balance. I went through the bonus offers from the casino and saw that they offered a 400% match bonus which I wanted to take.


When I saw that this casino has 15 complaints and only 4 of them were resolved I gave up from that idea immediately. It’s such a pity that a casino with this software has a not so good reputation.
LilianInThaHouse 657 reviews
Bosnia and Herzegovina
Reviewed on August 19, 2014


City Club Casino is another one of the many casinos in which I had only one deposit so far. I don’t know how much exactly but it’s been a long time since I joined this casino. I remember that I took some no deposit bonus back then. The wagering requirements were a ridiculous 90x bonus or maybe bigger. But still it was a no deposit bonus. At the very start I had some big wins here but at the end I didn't manage to meet the wagering requirements. After that I had no intention in playing here. I have joined many casinos simply because of the no deposit bonus they had to offer for new players.

But I still get regular mails form City Club Casino on my g-mail account with tempting bonus offers. The 400% match bonus on my deposit looked very tempting at that time. That is why I decided to make a deposit from 20 euros and get an extra 80 euros from the casino. After I did that I read the bonus terms. I then realized that this offer wasn't so tempting after all. The bonus was sticky and it wasn't cash able. But what disappointed me the most was the fact that the max cash out was limited to only 10 x deposit. In my case it was only 200 euros. I felt cheated by the casino. It was off course my fault for not asking about the bonus terms before I took the bonus. The wagering requirements were an acceptable 20 x deposit + bonus. Still I didn't manage to meet the requirements and ask for a withdrawal.

On the other hand I enjoyed in some great Playtech slots. That would be all when it comes to my experience with this casino. For now I don’t intend to come back here again. There are a lot more other Playtech casinos than City Club with much better bonus terms.
Inactive user
Reviewed on June 29, 2014


City Club Casino uses Playtech software which is my favorite among the software companies.

I joined this casino a long time ago about 6 or 7 months ago to be more precise. The reason I did this was a no deposit bonus offer of 10 euros which I found on some affiliate site. After that the casino sent me an email offer of 400% on my first deposit. Buy 100 euros get 400. This was a bonus offer I could't refuse especially because the bonus could be cashed in. A lot of casinos that use Playtech software offer tempting bonuses like 400%,500% or even 600% but they are mostly sticky bonuses that can't be cashed in. Instead of the maximum offered 100 euros I decided to make a 20 euros deposit and added 80 euros from the casino so I had 100 euros on my balance to play with. The wagering requirements were 20x bonus + deposit which means I had about 2000 euros to wager. Playtech has in it's offer a lot of lot games that I like but I prefer their Marvel Jackpot games. Unfortunately after about an hour of play here I lost most of my money, about 70 euros to be more precise. After that I tried a game called Mr. Cashback. It's an interesting slot game with 15 paylines. I had some big wins here and when I moved on to another game my balance was about 60 euros. I played in this casino for about 2 hours and didn't manage to meet the wager requirements and not only that but my balance was never over the 100 euros that I had to start with.

For the end I will say a few words about their live chat support. On their site they say that they are available 24/7. I wouldn't agree with that because I tried to contact them a few time without success. Overall an interesting casino but not my favorite among the casinos that use Playtech software. I give them 6 out of 10.

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