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City Club Casino - Requesting notarized ID despite specific country bases restrictions on notarized paperwork

UNRESOLVED
Complaint Info
Disputed casino City Club Casino
Reason Verification issues
Amount € 1608
Nobor965 Czech Republic Message
Posted on October 10, 2016

My problem with City club  casino is that they ask me to send them a notarised ID but I am unable to do that since according to the laws of my country (Czech republic) the notarisation of any identification documents is PROHIBITED. The casino was informed about that, they know very well about this law but still they refuse to pay the winnings without me providing them a notarised ID. No notary in my country will agree to do that for me because nobody want to violate the laws. But the City Club casino people just don't care and are happy not to pay me my 1608 euro legible winnings!

AskGamblers
Posted on October 13, 2016

Dear @Nobor965,

Please let us know if there's some update on your issue.

Nobor965 Czech Republic Message
Posted on October 16, 2016

No, nobody contacted me. I only received exactly the same notarised ID request as before.

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