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Casino.com

VERYGOOD 8.37
PLAYERS FROM UNITED STATES NOT ACCEPTED

Casino.com is a Playtech online casino that offers hundreds of video slots and casino games. The casino is committed to giving its players a fair and exciting gaming experience and monitors their Random Number Generator closely. Available in multiple languages, Casino.com is an entity of Mansion Casino Limited and is governed by Gibraltar Law and the UK Gambling Commission.

Restricted Countries

Unfortunately, the residents of certain countries will not be allowed to partake in real play gambling activities. The list of the limited countries includes: Australia, Russia, Lithuania, Antigua and Barbuda, Netherlands Antilles, Romania, Israel, France, Estonia, Cyprus, Bulgaria, Belgium, Turkey, Portugal, Macau, Libya, Philippines, Slovenia, Hong Kong, Spain, Austria, Hungary, Ireland, Czech Republic, Poland, Slovakia, Ukraine and the United States of America. 

Virtual Games

Casino.com offers a multitude of video slots starting with Irish Luck slot, Great Blue slot, Wild Spirit Slot, and Silent Samurai slot. Some of the other titles available are Party Line slot, Fountain of Youth slot, Haunted House slot, Tropic Reels slot, Golden Tour slot.

Likewise, at Casino.com you will find an array of table games like Wild Viking, Mini Roulette, Pontoon and 21 Duel Blackjack. Video poker games at Casino.com include 50-Line Jacks or Better, 10's or Better, Joker Poker, and Megajacks.

In addition, players can try out some of Casino.com's many arcade games like Keno Xperiment, Penalty Shootout, Around the World, and Genie's HiLo Jackpot. 

Live Games

When it comes to live gaming, Casino.com supports a list of live casino games such as Live Blackjack, Live Sic Bo, Live Baccarat, and Live Mahjong Pai Gow.

Mobile Gaming

Because the website is fully responsive, all players can access Casino.com from almost every screen of any compatible mobile device, whether it's an Android smartphone or an iOS device. By using a mobile casino, members can give numerous mobile slots a try, on the go.

Support

Friendly customer support agents at Casino.com are available day and night, all year round. In case players face any issues regarding their accounts, the support team can be reached via UK Free Phone, an international number or by email. 

Security and Fairness 

Casino.com take their players’ security and privacy very seriously, which is why they use a firewall and RSA 128-bit encryption technology to help ensure their members’ details are always safe and secure.

The casino guarantee fair gaming, trustworthy service and a great online casino experience. All of their games use a Random Number Generator (RNG) and feature clearly displayed payout percentages.

Pros

  • Vide range of online casino games
  • Available in Flash and Download
  • Website offered in multiple languages
  • Live casino available
  • Mobile casino available

Cons

  • Not accepting United States players

Screenshot

Casino.com Reviews by Players

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Ashtray52 2 reviews
Canada
Message
Games could be fun if they ever paid, I have no other positive experiences with this casino.
Of all the casinos I play this is the biggest RIPOFF of them all, most recently = $200deposit spent in $2 spins total payout = $0.20

Unless you take and agree to their bonuses, you don't win. But if you do, you'll win but you can't withdraw it. When I started with this casino I had won $1500 I could not cash it out until I reached 500, but then they took 100 and offered me 400 then after a week jumping through hoops trying several methods they claimed they could not use the method chosen to try another and returned my withdraw (400 not the full 500) to my casino account.

DO NOT PLAY AT THIS CASINO THEY ARE NOTHING BUT A SCAM!!!
RvDutch 2 reviews
Netherlands
Message
Worst customer service ever!!!!
After my first deposit I did not receive a welcome bonus. After chat they told me that I was not entitled to the bonus because I used Neteller. I had to use this because banktransfer did not work and Paypal was not available. Nevertheless according to them I had to use that to get the bonus. After a long chat the only thing they could offer was a 10 euro on my account and a new reload bonus.... As a frequent player I never ever been handled like this.
player1231 2 reviews
Sweden
Message
Good collection of slot games including some netent games too
Been member since 2006. Lately this casino has become extremely greedy. No benefit to be a VIP if you don't loose thousands euros per month. Ridiculous bonus offers for example max 25-50% deposit bonus or useless free spins. Stay away from this greedy casino. There are 100x better playtech casinos that reward their players even those who don't bet big!
trooper55 11 reviews
Canada
Message
The software is ok and the layout is ok.I really don't have much else good to say
I deposited here and played my bonus money. I made one request from live chat and she told me whats what. I never made any attempts to withdraw money here but I got an email asking for papers and id. They stated that I have 7 days to comply or they will close my account. I have never been asked for this in all of the 50 casinos I played. I have withdrawn money and I have spent lots of money. I think this is an attempt to discourage me as a player because I had 200 spins on a daily divided by 20 spins per day. To make things worse it is a personal request 'for me' and not all players for no reason whatsoever.

Here is what they have in their policy.
Due to strict anti-money laundering requirements, we require one or more forms of documentation to verify your identity as set out above. If for a continuous period of 180 days from our request for this verification documentation, we have still not received the same from you then the funds remaining in your account will be removed and your account closed.

180 days for you or other players but 7 days for me. Why me? Not at all happy and will never play here again. I don't know how they got so many 5 stars. Worst $50 bucks I ever spent
Tenaladytart 12 reviews
United Kingdom
Message
Alot of good play tech games, quick smooth running site with a good layout. After reading negative reviews I was sceptical about whether or not I'd receive the 120pound withdrawal I'd made via PayPal, alot of people saying they struggled to get paid however after a few days pending I checked my account to see my money had been processed and my PayPal account had been credited. Absolutely no problem so I would have to say this site is trustworthy and reliable
The withdrawal system is not the best and you should have an option to upload documents via the site. 3 days pending is a long time to wait but if you don't mind waiting then go for it because as I mentioned previously this site is reliable and trustworthy
sirjer 2 reviews
Canada
Message
Games look nice. Apparently I need to write more in the box, problem is, I honestly don't have anything more to say on the positive side of things. This company/software is a con and a rip-off.
If you watch closely, you'll see that the games are charging more than advertised. For example you'll make a $5 bet which takes the money out of your balance, then when you lose another $5 will come out of your balance. I like playing craps, and their game is rigged, I've never seen so many 7s. Every time I play the game goes through stages where I place a point, then the next roll is a 7. This happens 4 to 5 times in a row, before I'll get a 6 to 7 dice run. But never more than 6 or 7 before another 7-out. I bought in with a 100% bonus, I figured the bonus money got spent first, I was wrong. So I went to cash out and it said that all my funds were gone and only bonus money was left. Anyway, this place is a total rip-off. Don't waste your time or money.
maximquaye 7 reviews
Bulgaria
Message
Some good bonuses, if you are able to wager them...
Their virtual roulette took 250 pounds with ZERO payout over 15 spins each covering at least 30% of the wheel. Maybe bad luck, maybe something more to it?

ID verification is a nightmare, they state up to 72 hours where in fact it took little over a week. Free spins worth of 40 pounds which I was entitled to were rejected as they have expired - where as my account was locked due to the verification process, which was delayed by them. How convenient. Was NOT offered a compensation.

Will not be returning, stay away.
Fun Casino with a good variety of games and bonuses.
Very slow on payout. I withdrew £ 100 and they asked for my drivers license which I provided and they approved. 4 days later the money is still sitting in casino saying "waiting" . I contacted support they told me it takes up to 8 working days for it to be processed. Well other casinos I play on pay out within 1-3 days. The customer service person was rude and said I needed a little patience. Well I wont put any money into this casino ever again.
VonXinga 5 reviews
Luxembourg
Message
the selection of games is not bad and the design of the site is good. But nothing special.
Support is not good. Tell you they have live chat but they don't. They have technical problems. I waiting now for 1 week to enter my account but still not working because they have technical issues and the support can't even help me. I write them 3 times and they tell every time how to log in. LOL. Maybe they think I'm stupid at all. Why they have a support if they do nothing.
Donny_Kerrabatsos 2 reviews
United Kingdom
Message
Nothing different from most of other casinos. slots and table games.
They locked my account in the middle of my Welcome bonus, asking for verification docs. When I send the docs, received automated email back saying this email is not registered with the incident. Emailed them another 5 times, silence...for 4 days now! They obviously don't give a s+++ about their clients. Support is automated / non existent. No live chat. Never experienced anything like this, and believe me, I tried hundreds of casinos. Absolute embarrassment and disgrace.
Player2017 1 review
Iceland
Message
I do not like this Casino, they lie about Bonus and you just get wagering bonus and it is not real bonus.
If you ask for real bonus, they tell you, you ar not a VIP player. I do not like to be second class and I spend my money in other casino and they treat me like real person and I receive real Bonus in real $. no scam or fraud :)
This is a scam or fraud I think. 4.000$ and no bonus or winnings.
Ironf8 1 review
United Kingdom
Message
The casino is great... Good games,

Still waiting for payout? Read the withdrawal terms!!!!!! It tells you how long it will take, if your looking for fast cash then roll on out because casinos are fun to play in if you need money that desperately, you shouldn't be playing, the casino is SAFE at least if anyone was to steal my card I know which casino they didn't play at. I think the ID process is good, fair enough it could be a little faster but come on, how many people do you think is playing and signing up on a daily basis? It's going to take time, still waiting for my money... no sweat because I find my spend all of my pocket money!!!
Hosamh 1 review
Germany
Message
Great customer services. Always quick reply.

The only thing it's bad with payout even after you verified your self with them.
First withdrew pain in A**
They won't released payment and they want you to cancel the withdrew pending so you can play. And everytime you asked them to release the payments they keep saying they reviewing the winning?
fendital 1 review
Finland
Message
Withdrawals are very, very hard to handle. Prepare to wait you're money more than 2 weeks.

First I sent asked documents, then I withdraw money, waited 72hour pending time, then they sent me email and told that they need some documents more and I sent them. Aaaand again 72h pending time, and weekend came so that doesnt count so.. lets see what happens next. And sorry for not using ' have to copypaste it everytime and im too lazy.
cjb30 18 reviews
Canada
Message
So first off I had created an acct here along time ago made numerous deposits which was getting me no where so I closed my acct down .. 3 years later I remembered this casino figured what the hell.. let's reopen and have some fun maybe my 3 year cooling period was gonna be a positive.

After all I did have a lot of fun as I'm quite a fan of playtech and not too many casinos out there carry this platform.

Now listen up folks I got really lucky managed to win big without use of a bonus. Didn't what one didn't get offered one nor would I take one. Made a 50 or 100 CAD deposit played pretty much all games but got lucky on the hulk.

Prior to this excitement I had sent my documentation and was told via email and chat that they were approved and all was dandy.

Now after carefully reading all reviews on here I'm getting little anxious as I better see the fruit of those winnings sooner then later.
The withdrawal time-frames are ridiculous I mean seriously you guys are probably the only casino out there that takes soo-o very long to process a withdrawal.

Let's hope you guys prove me wrong and get me my winnings sooner then later!!
Xmilox 1 review
United Kingdom
Message
Some good slot games and some good casino tables,
Terrible customer service, deceptive bonus offers and when trying to close accounts or withdraw full cash amounts from account they add further steps to make it as hard aspossible for you to do so, when using tablet or phone sometimes gets a bit laggy and requires restarting.
Johnnygotthebone 101 reviews
Canada
Message
I vouch for these guys 100%. Respect their terms. They are clear!

I got paid into bank account in less than a week including weekend delay.

Games are perfect for iPhone. Over 100. Support is better than almost every casino listed here. Verified in less than a few hours.

Finally a PLAYTECH casino that is a cut above.
72 hour pending on withdrawals.

Lack of certain key games for iPhone

App from App Store only has 7 games.
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