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Casino.com

VERYGOOD 8.02
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino.com Review

  • Vide range of online casino games
  • Available in Flash and Download
  • Website offered in multiple languages
  • Live casino available
  • Mobile casino available
  • Not accepting United States players
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General info & Latest Promos
Website http://www.casino.com
Established 2008
Owner Mansion Europe Holdings Ltd Casinos
Casino Promotion Casino.com: 100% up to £100 + 200 Spins (20 on Registration + 180 on Deposit)

Casino.com is an online casino that offers hundreds of video slots and casino games by different providers, including Microgaming, Playtech and many others. The casino is committed to giving its players a fair and exciting gaming experience and monitors their Random Number Generator closely. Available in multiple languages, Casino.com is an entity of Mansion Casino Limited and is governed by Gibraltar Law, AAMS and the UK Gambling Commission.

Restricted Countries

Unfortunately, the residents of certain countries will not be allowed to partake in real play gambling activities. The list of the limited countries includes: Australia, Russia, Lithuania, Antigua and Barbuda, Netherlands Antilles, Romania, Israel, France, Estonia, Cyprus, Bulgaria, Belgium, Turkey, Portugal, Macau, Libya, Philippines, Slovenia, Hong Kong, Spain, Austria, Hungary, Ireland, Czech Republic, Poland, Slovakia, Ukraine and the United States of America. 

Virtual Games

Casino.com offers a multitude of video slots starting with Irish Luck slot, Great Blue slot, Wild Spirit Slot, and Silent Samurai slot. Some of the other titles available are Party Line slot, Fountain of Youth slot, Haunted House slot, Tropic Reels slot, Golden Tour slot.

Likewise, at Casino.com you will find an array of table games like Wild Viking, Mini Roulette, Pontoon and 21 Duel Blackjack. Video poker games at Casino.com include 50-Line Jacks or Better, 10's or Better, Joker Poker, and Megajacks.

In addition, players can try out some of Casino.com's many arcade games like Keno Xperiment, Penalty Shootout, Around the World, and Genie's HiLo Jackpot. 

Live Games

When it comes to live gaming, Casino.com supports a list of live casino games such as Live Blackjack, Live Sic Bo, Live Baccarat, and Live Mahjong Pai Gow.

Mobile Gaming

Because the website is fully responsive, all players can access Casino.com from almost every screen of any compatible mobile device, whether it's an Android smartphone or an iOS device. By using a mobile casino, members can give numerous mobile slots a try, on the go.

Support

Friendly customer support agents at Casino.com are available day and night, all year round. In case players face any issues regarding their accounts, the support team can be reached via UK Free Phone, an international number or by email. 

Security and Fairness 

Casino.com take their players’ security and privacy very seriously, which is why they use a firewall and RSA 128-bit encryption technology to help ensure their members’ details are always safe and secure.

The casino guarantee fair gaming, trustworthy service and a great online casino experience. All of their games use a Random Number Generator (RNG) and feature clearly displayed payout percentages.

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Casino.com Reviews by Players

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patty1924 1 review
Reviewed on March 14, 2020

LIKED

Hi
Casino.com is a wonderful looking site with plenty of great games to enjoy and can win on.

DISLIKED

BUT, let me tell you this, Your withdrawal time is absolutely horrendous.
If I had to rely on my small withdrawal to eat, I would have now collapsed of starvation.
Its a paypal withdrawal, every other online casino I play on can payout within 6 to 12 hours.
You do this in the hope that players reverse their withdrawals as they can't be bothered to wait any longer.
This wrong and just shows greed and selfishness.
Still, I like the site but won't be playing because of this.
CASINO.COM REPLIED ON MARCH 18, 2020
Hello Patty1924,

Unfortunately, we have not yet received the necessary documents to process your withdrawal request.

If these are not sent in at the time of creating your account, we will remind you again when you attempt to withdraw.

As much as we try to verify accounts in a timely manner, complications in this process are possible.

If you need any further assistance on which documents to provide, please contact us at support@casino.com and we’ll be more than happy to help.

The Casino.com Team
Monster 2 reviews
United Kingdom
Message
Reviewed on January 30, 2020

LIKED

Good choice of games, plenty to choose from and the site seems pretty polished on the whole. Nice and east to navigate around and very slick moving from one game to the next etc.

DISLIKED

The return on the games from this site genuinely seems to be well below that of other sites? Even taking a game like Bonanza which generally allows you to get a small win every 3-4 spins at least was regularly going 10+ spins without even a small win?
Other games like Book of the Dead also seem void of any sort of wins...
It's not like it's just a one off session here and there either, it's almost every time I go to the site it's just endless dead spins!
In the last week I have played over 3000 spins on Bonanza at stakes between £1-5 and the biggest win was £48 on a £3 stake. No bonus and the scatter, even just G and O were deleted lol - I can't really recommend this site when so many others seem more "alive".
CASINO.COM REPLIED ON FEBRUARY 4, 2020
Hi MONSTER,

Your feedback is greatly appreciated!

As a licensed casino operator, we work closely with the most reputable game providers, whose products undertake vigorous technical examination and testing.

We operate a zero-tolerance policy for products that fall short of meeting the necessary technical requirements.

So, any product that is available to play on our sites, has passed the guaranteed technical standard.

For any further queries, please contact us at support@casino.com

The Casino.com Team
Kikooo 2 reviews
Reviewed on January 22, 2020

DISLIKED

During 3 months I deposited $246,444.00 and withdrew $65,000.00. Almost 26%! Very very poor payout and return to player. In one session I lost 4000$, betting different bets with many spins,
Very lengthy withdrawal process, the 3 times I tried to withdraw money each time took at least 10 days.
In one case I had to complain on askgamblers.com to get my withdrawal finally processed.
My total net loss is 182,000.00 USD I asked for a partial cash back but that was rejected, casino.com reason was that I recived already cashback offer before.

I asked casino.com to share the 20 games I played with the lowest percentage payout but didn’t get a reply to my request.

Conclusion, I wouldn’t recommend casino.com to anyone, period.
CASINO.COM REPLIED ON FEBRUARY 4, 2020
Hi KIKOOO,

We're sorry to hear you've not had the experience you’d hoped for.

Please get in touch directly with our support team and we’ll do our best to solve any issue you might be experiencing.

Kind regards,
The Casino.com Team

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