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Casino.com

GOOD 7.88
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino.com review

  • Vide range of online casino games
  • Available in Flash and Download
  • Website offered in multiple languages
  • Live casino available
  • Mobile casino available
  • Not accepting United States players
General info & Latest Promos
Website http://www.casino.com
Established 2008
Owner Mansion Group Casinos
Casino Promotion Casino.com: 100% up to €/$400 + 160 Extra Spins

Casino.com is a Playtech online casino that offers hundreds of video slots and casino games. The casino is committed to giving its players a fair and exciting gaming experience and monitors their Random Number Generator closely. Available in multiple languages, Casino.com is an entity of Mansion Casino Limited and is governed by Gibraltar Law, AAMS and the UK Gambling Commission.

Restricted Countries

Unfortunately, the residents of certain countries will not be allowed to partake in real play gambling activities. The list of the limited countries includes: Australia, Russia, Lithuania, Antigua and Barbuda, Netherlands Antilles, Romania, Israel, France, Estonia, Cyprus, Bulgaria, Belgium, Turkey, Portugal, Macau, Libya, Philippines, Slovenia, Hong Kong, Spain, Austria, Hungary, Ireland, Czech Republic, Poland, Slovakia, Ukraine and the United States of America. 

Virtual Games

Casino.com offers a multitude of video slots starting with Irish Luck slot, Great Blue slot, Wild Spirit Slot, and Silent Samurai slot. Some of the other titles available are Party Line slot, Fountain of Youth slot, Haunted House slot, Tropic Reels slot, Golden Tour slot.

Likewise, at Casino.com you will find an array of table games like Wild Viking, Mini Roulette, Pontoon and 21 Duel Blackjack. Video poker games at Casino.com include 50-Line Jacks or Better, 10's or Better, Joker Poker, and Megajacks.

In addition, players can try out some of Casino.com's many arcade games like Keno Xperiment, Penalty Shootout, Around the World, and Genie's HiLo Jackpot. 

Live Games

When it comes to live gaming, Casino.com supports a list of live casino games such as Live Blackjack, Live Sic Bo, Live Baccarat, and Live Mahjong Pai Gow.

Mobile Gaming

Because the website is fully responsive, all players can access Casino.com from almost every screen of any compatible mobile device, whether it's an Android smartphone or an iOS device. By using a mobile casino, members can give numerous mobile slots a try, on the go.

Support

Friendly customer support agents at Casino.com are available day and night, all year round. In case players face any issues regarding their accounts, the support team can be reached via UK Free Phone, an international number or by email. 

Security and Fairness 

Casino.com take their players’ security and privacy very seriously, which is why they use a firewall and RSA 128-bit encryption technology to help ensure their members’ details are always safe and secure.

The casino guarantee fair gaming, trustworthy service and a great online casino experience. All of their games use a Random Number Generator (RNG) and feature clearly displayed payout percentages.

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Casino.com Reviews by Players

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Tshadee 8 reviews
Message

LIKED

This is by far the best online casino I have ever played. I have never had a problem here since day 1. The live chat people are amazing. They have various deposits and withdrawal methods... and thanks a lot for having EasyEFT method, its easier for us South Africans. I have always received my withdrawals in the said time. They have never disappointed me. Please guys keep up the good job. Most online casinos could learn a thing or two from you. I tried to look for Casino.com to vote for it as the best casino but it wasnt on that list but to me, you deserve to be the best casino.

DISLIKED

I wish you had more game providers like Pragmatic Play and others so that I dont get to play these other horrible casinos which dont even have a ZAR currency. Please add as many games as possible. Thats the only thing thats holding your one star. 😊
CASINO.COM REPLIED ON NOVEMBER 26. 2018
Hello TSHADEE,

Thank you for being a loyal customer and for your positive feedback.

We are continuously adding new game providers and will take your request into consideration.

Looking forward to seeing you again!

Best regards,
Casino.com
vanktom 3 reviews
Canada
Message

LIKED

I have been joined on casino.com for few months now and I have enjoyed the experience and the atmosphere, they have wonderful customer service, they are helpful to resolve your problem immediately. I have even called them on the phone and they were great even to call me back and follow up on the issue and It was resolved. The withdraw takes about 5 days, but they will pay you. They ask for your verification it is a part of there process as long as you have all information and documentation that it is transparent, you should be ok. Same goes as if you loose a bank card or need one replaced, follow the verification process. Utmost very friendly dealers makes you feel comfortable very relaxing.
CASINO.COM REPLIED ON NOVEMBER 15. 2018
Hello,

Thank you for taking the time to share your feedback, we are happy to hear about your positive experience with us!

We always aim to deliver the best service for our customers and we look forward to seeing you again soon.

Kind Regards,
Casino.com
DirtFarmer 1 review
Canada
Message

LIKED

The staff are very helpful, probably the best I have dealt with at any casino. I even made a joke one day that made it sound like I may have a problem and the staff member seemed genuinely concerned (got worried I was going to have a ban imposed because of a dumb joke but the heart was in the right place). They even helped me deal with an issue j was having with a third party payment processor when it prob would have been in their bottom lines best interest to do otherwise.

Decent promos running all the time and a loyalty point system worth something.

Shout out to Ben K. My boy on the front lines of the live chat (haha but they are all really great honestly)

DISLIKED

Not an amazing veriety although recently has inproved leaps and bounds. It would be a 10/10 if they added a few more premium developers.
CASINO.COM REPLIED ON NOVEMBER 14. 2018
Hello,

Thanks for sharing your positive experience, we strive to provide our members with the ultimate experience and are happy to hear your feedback!

Looking forward to seeing you again!

Best regards,
Casino.com

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Casino.com complaints

  • 23 of 30 resolved
  • 2 days avg response
  • 1 month avg complaint life
  • 505 USD avg amount

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