Ag Awards
Notifications
Login
en

Casino.com

GOOD 7.96
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino.com Review

  • Vide range of online casino games
  • Available in Flash and Download
  • Website offered in multiple languages
  • Live casino available
  • Mobile casino available
  • Not accepting United States players
Suggest an edit
General info & Latest Promos
Website http://www.casino.com
Established 2008
Owner Mansion Group Casinos
Casino Promotion Casino.com: 100% up to £100 + 200 Spins (20 on Registration + 180 on Deposit)

Casino.com is an online casino that offers hundreds of video slots and casino games by different providers, including Microgaming, Playtech and many others. The casino is committed to giving its players a fair and exciting gaming experience and monitors their Random Number Generator closely. Available in multiple languages, Casino.com is an entity of Mansion Casino Limited and is governed by Gibraltar Law, AAMS and the UK Gambling Commission.

Restricted Countries

Unfortunately, the residents of certain countries will not be allowed to partake in real play gambling activities. The list of the limited countries includes: Australia, Russia, Lithuania, Antigua and Barbuda, Netherlands Antilles, Romania, Israel, France, Estonia, Cyprus, Bulgaria, Belgium, Turkey, Portugal, Macau, Libya, Philippines, Slovenia, Hong Kong, Spain, Austria, Hungary, Ireland, Czech Republic, Poland, Slovakia, Ukraine and the United States of America. 

Virtual Games

Casino.com offers a multitude of video slots starting with Irish Luck slot, Great Blue slot, Wild Spirit Slot, and Silent Samurai slot. Some of the other titles available are Party Line slot, Fountain of Youth slot, Haunted House slot, Tropic Reels slot, Golden Tour slot.

Likewise, at Casino.com you will find an array of table games like Wild Viking, Mini Roulette, Pontoon and 21 Duel Blackjack. Video poker games at Casino.com include 50-Line Jacks or Better, 10's or Better, Joker Poker, and Megajacks.

In addition, players can try out some of Casino.com's many arcade games like Keno Xperiment, Penalty Shootout, Around the World, and Genie's HiLo Jackpot. 

Live Games

When it comes to live gaming, Casino.com supports a list of live casino games such as Live Blackjack, Live Sic Bo, Live Baccarat, and Live Mahjong Pai Gow.

Mobile Gaming

Because the website is fully responsive, all players can access Casino.com from almost every screen of any compatible mobile device, whether it's an Android smartphone or an iOS device. By using a mobile casino, members can give numerous mobile slots a try, on the go.

Support

Friendly customer support agents at Casino.com are available day and night, all year round. In case players face any issues regarding their accounts, the support team can be reached via UK Free Phone, an international number or by email. 

Security and Fairness 

Casino.com take their players’ security and privacy very seriously, which is why they use a firewall and RSA 128-bit encryption technology to help ensure their members’ details are always safe and secure.

The casino guarantee fair gaming, trustworthy service and a great online casino experience. All of their games use a Random Number Generator (RNG) and feature clearly displayed payout percentages.

Screenshot

Casino details
More Casino Details More details
Suggest an edit

Casino.com Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
davidmccracken83 2 reviews
Reviewed on January 9, 2020

DISLIKED

Ok so I've a problem after problem with this site, the latest being that I was messaged with a free skin offer on lion spirit so I play my 10fs which are 20p a spin which is £2 worth of spins Which you would think is 40x £2 =£80 so I play an splat and manage ti play what u thought was passed the £80 and I had won £40 sou go to withdraw but I said £0 and under that was the watering I had left to play and my mouth dropped £2800 left to play mean Wooooow, scam or what. Anyway raging at this point due to being a paying customer, regularly, I go onto live chat and ask now eventually she said that wagering requirements roll over to the next bonus which means come off it how does that work and how is that ever gonna be fair gaming haha 😆 so I keep on at her and eventually she told me that players with £0 or £0.01p in thair account are asked ti contact us to reduce thair wagering requirement hahaha noooo never that can't be true surely if it is I'm guessing thair some sort of law against it because its false advertising and misleading and it's not In the t&Cs. I've checked all parts of it, anyways before I could even answer her back she ended the chat and this wouldn't be the first her name was biancca I think, but this end chat thing happens all the time, which tells me the customer service is awful aswell as the site acting against British law and regulations and believe me I'm reporting this to the ombudsman and commission with all my evidence, so to sum up everyone (stay clear, bonuses are pointless only thair to try entice you into playing for real acting against the law.
CASINO.COM REPLIED ON JANUARY 10, 2020
Hi DAVIDMCCRACKEN83,

We are sorry to hear you have not had the experience you`d hoped for.

As a licenced casino operator, we have made sure to detail all information relevant to bonus funds in our General Bonus Terms & Conditions .

We would be more than happy to review your account further, but unfortunately we are unable to locate your account.

Please contact us at support@casino.com with your username and we can investigate this further.

The Casino.com Team
Fiekie247 589 reviews
South Africa
Message
Reviewed on December 1, 2019

LIKED

Casino.com is part of the Mansion group of casinos, which I believe can be trusted. They run the Playtech software however I noticed lately they acquired so many gaming providers, its not even funny. They have Netent, Pragmatic Play, Playtech, Red Tiger gaming and many more. One of the first Playtech casinos I have seen running the software with additional providers. I have seen 1 or 2 other that has Netent, but only that. The website design is nice and easy, however a lot of the menus. They orange of the site gives it a nice look.

I have signed up like 2 years ago, but never bothered to deposit. I have then received an email with a freebie and claimed it. To my surprise I completed wagering and had $70 for withdrawal, the max cash out was $100 with them. I clicked withdrawal and uploaded my documents.

While the withdrawal was pending, I contacted their support, which is actually 24 hours and quick to respond. I like the way they put you on hold and give you clear constructive answers. I enquired can I claim the welcome offer while withdraw is pending and they said yes.

I made deposit of $20 and claimed 200% bonus and 10 spins for a few days, you know how it is with spins being divided over x amount of days. I hate it, but still it was an offer I could not refuse. For some reason I lost everything within 45 minutes and just continued to wait for my withdrawal.

I waited and almost 2 days later my docs for approved, they I had to wait another 3 days of pending and finally on day 4, I was notified it was approved and the money was in my account a few hours later. Almost 6 days in total, however withdrawal verification I think it will take 3 business days maximum.

I like the slot and I play here every now and then, but if you are impatient and cannot wait for withdrawals, then I recommend you actually play some where else, as the pending period is 48 – 72 hours.

They should really get with the times and actually increase their withdrawal time speed. I think they should pay and process withdrawals with 24 hours, I still fail to understand why casinos are still taking more than 24 hours.
CASINO.COM REPLIED ON DECEMBER 10, 2019
Hi Fiekie247,

Your feedback is greatly appreciated.

With regards to your withdrawal request, it appears we have not received the necessary documentation to process this.

We require specific documentation to meet our regulatory obligations, which we prompt you for when you create your account. Should this not be sent in at the time, we will remind you again when you attempt to withdraw.

If you need some assistance or information on what documents to provide, please contact us at support@casino.com and we'll be more than happy to help.

The Casino.com Team
Shvecsk 5 reviews
Georgia
Reviewed on March 27, 2019

LIKED

Best casino what I played yet, fast transactions, good staff and ofc great games.
Recommend to all
CASINO.COM REPLIED ON MARCH 27, 2019
Dear SHVECSK,

Thank you for your feedback, we are happy to hear you are pleased with our casino!

We strive to provide the best service and games for all of our customers.
If you would like to discuss your experience further, please contact us at support@casino.com

Best regards,
Casino.com

Why are you reporting this review?

RATE CASINO AND WRITE A REVIEW
150 characters left for pros 150 characters left for cons

Time to Check your email!

You are recognised as Casino Representative. We sent an email to with registration link, please click that link in order to complete the registration.

Casino.com bonuses

By subscribing you are certifying that you are over the age of 18.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy