Casino.com Complaints - Withdrawal & Other Problems

Casino.com - Slow verification and waiting for my withdrawal 15 days already

UK/ So I signed up to casino.com on Friday 1st of July 2022. Deposited £20 and won £150 I requested for it to be withdrawn same day. I checked again ...

Casino.com - Delaying 1400 withdrawal

Hello,I signed up to Casino.com and deposited 400 euro with no bonus. I played live roulette, for about 20 minutes and made a withdrawal of 1400 euros ...

Casino.com - Easy to deposit and impossible to withdraw

I made a deposit on casino.com using my Revolut virtual VISA card, which was no problem. I won and finished the terms of condition for the bonus and ...

Casino.com - Withdrawal not received 6500

Hello,I made a withdrawal on 23/07 (18 days ago) of $6.500 (USD) and received an email saying that it has been approved and processed(transaction code ...

Casino.com - Unethical 6 days Pending Time

Good Day AskGamblers The amount is 7000Zar. I have made the withdrawal request on the 1st May 2020. Today is the 7th of May and my withdrawal is still ...

Casino.com - Confiscating winnings without a reason

I got an email from casino.com about 200 % bonus offer and made 100e deposit and got 200e bonus money. I wagered the bonus withing all the terms and ...

Casino.com - Account 'temporarily' locked, almost a week later still no information why

I deposited 20 euros, i got 40 euros bonus and i won 800 euros. Casino.com has locked my account now .. for 5 days i try to contact them but their ...

Casino.com - Block my account

Good afternoon. I have such a problem. I registered at casino casino. Com. I won 5000CAD, uploaded documents and withdrew funds to my account on ...

Casino.com - Payment of 50000 USD delayed since 9 November

I made a withdraw of 50K USD at 9 November, I was informed that they money is processed and I will receive them by Thursday 14, I asked for swift copy ...

Casino.com - Lengthy Withdrawal process

Hello,I requested a withdrawal on October 13th. I received a confirmation of my withdrawal from casino.com. Their withdrawal policy states Up to 3 ...

Casino.com - Payment missing since 5/5/19

I won £1417 on the 5th of May 2019. The casino say they have paid me, I have received no funds. We have sent each other around 30 emails now. they ...

Casino.com - Still waiting for withdrawal after month and half

My withdrawal of 3000$ was approved on oct 31 they are telling me the deposit has been confirmed but I still have not received any funds my bank has ...

Casino.com - Wager £50 on Frankie Jackpot for £5 Cash, Opted in and No Cash Given

I received a text message to log in, opt in and wager £50 on Frankie Detorri's Jackpot slot for £5 cash. Initially I did this on the wrong version ...

Casino.com - Problem with a glitch during free spins feature on Penguin Vacation slot

I hit the bonus on Penguin Vacation on £1 spins, picked my free spins and multiplier (total of 23 spins with a 7x multiplier), began free spins, then ...

Casino.com - Haven't received withdrawals in 8 business days

The first time I withdrawal from Casino.com is use the PayPal, that only take 2-3 days to process and I can get the withdrawals the next day. But ...

Casino.com - Bonus violation voided winnings although bonus was declined

I accepted a free £20 no deposit bonus from casino.com. I won £170 and processed withdrawal...The day after i felt lucky and played again..I left ...

Casino.com - Misleading promo and delayed payment

I recently opened up an account with casino.com after following a sponsored link through Google. So I opened my account after a promise of a £20 no ...

Casino.com - Denied Winnings

I have recently had an appalling experience with the company in question. Firstly, I had seen their advert on TV with the promised £20 no-deposit ...

Casino.com - Bonus Winnings Taken

Hi, I signed up three weeks ago to casino.com and used their £20 no-deposit bonus. After playing through the wagering requirements I had a balance ...

Casino.com - Withdrawal Processing too long

I had verify my identity and documents at 1 Dec 2014, it had approved and updated. So i was making my first time withdrawal at 7 Dec 2014. However, ...

Casino.com - Failed withdrawal followed by missing funds

So i sign up on casino.com, and first they force the bonus on first deposit but still it was a small deposit that i lost, thus getting rid of the ...

Casino.com wouldn't pay my 4100 EUR winnings

I was offered by VIP manager reload bonus of 300 for 300, I played by the rules but they refuse to pay I won there 4152 EUR. They claim I ...

Casino.com - Withdrawal declined without explanation given

Casino.com uses every excuse not to pay out on winnings obtained via a bonus. I recently signed up for a no deposit bonus of £20. I then realised ...

Casino.com - Account frozen for 4 days non helpful staff

hello there, I recently took advantage of one of casino.com many offers.. after successfully meeting all the wagering requirements and in the ...