18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad

Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones


Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones
Mejores
section image
section image

Cerrado

Juega con responsabilidad. | El juego puede ser adictivo.| 18+ | T&C aplican

Dragonslots Casino
6.1 /10 4
Nuevo
NeoCasino
5.8 /10
Nuevo
Vivaspin Casino
5.6 /10
Nuevo
Blitz-go.bet Casino
5.6 /10
Nuevo

Casino.com

Calificación de los jugadores 60 Reseñas
4.5/10
60 Reseñas
Tiempo de respuesta a quejas 1 Quejas
4 días el medio 1 Quejas
Lo que nos gusta
  • Chat en vivo disponible las 24 horas del día
  • Atención al cliente en español
  • Muchos métodos para depositar dinero
  • Selección de juegos de proveedores premium
Lo que no nos gusta
  • Términos y condiciones del casino solo disponibles en inglés
  • Métodos de retiro limitados
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Casino.com

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://play.casino.com/
Establecido
2008
Licencias
Autoridad Regulatoria de Gibraltar (GRA), UK Gambling Commission
Propietario
Programa de afiliación
Idiomas
inglés, noruego, finés, alemán, español, portugués, francés, turco, árabe
Tipo de casino
Juego Instantáneo, Móvil

Casino.com es un casino en línea que ofrece cientos de tragamonedas de video y juegos de casino de diferentes proveedores, incluidos Microgaming, Playtech, iSoftBet, Red Tiger Gaming y muchos otros. El sitio también ofrece juegos de casino tradicionales.

El sitio web del casino está disponible en una gran cantidad de idiomas, incluido el español. Casino.com, una de las marcas de Mansion Casino Limited que fue creado en 2008, está regulado y autorizado por las leyes de Gibraltar.

Países y Territorios Restringidos

Desafortunadamente, los residentes de ciertos países no podrán participar en actividades de juego aquí. La lista de países restringidos incluye: Ecuador, Guatemala, Paraguay, España, Estados Unidos de América y Venezuela.

La lista completa de todos los países restringidos para jugar con dinero real se puede encontrar en "Más datos del casino" y los Términos y Condiciones en el sitio web del casino. También hay restricciones territoriales impuestas por ciertos proveedores de software que los jugadores deben tener en cuenta.

Juegos Virtuales

Casino.com ofrece numerosos juegos de casino, y la colección de tragamonedas de video es especialmente extensa y variada. Los juegos se pueden encontrar divididos en las secciones Slots, Top Games, Megaways, Daily Jackpots y Jackpots. Además, es posible seleccionar los juegos preferidos en orden alfabético (A-Z), por proveedor de software o por nombre, utilizando la barra de búsqueda.

En el sitio web, los usuarios pueden acceder a algunas de las tragamonedas más famosas de Blueprint Gaming, Quickspin, Play'n GO y Eyecon, entre otros proveedores. La tragamonedas Snakes & Ladders Megadice, la tragamonedas Gold Digger Mines, la tragamonedas Aztec Falls y la tragamonedas Viking Queen son algunos de los títulos presentes en el casino online.

Los fanáticos de los juegos de mesa también encontrarán buenas opciones en el casino, incluidas variaciones de ruleta, bacará y blackjack. De hecho, el sitio cuenta con juegos de video póker como Caribbean Stud Poker, Joker Poker, Aces and Faces, Deuces Wild y Jacks or Better.

Casino en Vivo

Los jugadores pueden acceder a diferentes juegos de casino en vivo disponibles a través de la sección Live Casino del sitio web Casino.com. Las salas cuentan con crupieres reales en un entorno virtual con una gran variedad de opciones. La ruleta, el blackjack y el bacará, y sus variaciones, están disponibles.

Juegos Móviles

Debido a que el sitio web es totalmente receptivo, todos los jugadores pueden acceder al casino móvilCasino.com desde casi todas las pantallas de cualquier dispositivo móvil compatible, ya sea un teléfono inteligente Android o un dispositivo iOS.

Todos los servicios que ofrece el casino están disponibles para dispositivos móviles, incluidas las tragamonedas en línea, la sección de registro y el servicio de atención al cliente. Al usar un casino móvil, los miembros pueden probar numerosas tragamonedas online, sobre la marcha.

Asistencia

El equipo de atención al cliente del casino trabaja las 24 horas del día, los 7 días de la semana para ayudar a los usuarios del sitio. En caso de que los jugadores tengan algún problema con sus cuentas, se puede contactar al equipo de soporte a través del chat en vivo o por correo electrónico, ambos disponibles en español.

Seguridad y Equidad

Casino.com se toma muy en serio la seguridad y la privacidad de sus jugadores, por lo que utiliza la tecnología de encriptación RSA de 2048 bits y una infraestructura de seguridad de última generación para ayudar a garantizar que los detalles de sus miembros estén siempre seguros y protegidos.

El casino garantiza un juego justo ya que todos sus juegos utilizan un generador de números aleatorios (RNG) y presentan porcentajes de pago claramente mostrados. El RNG se prueba exhaustivamente de forma continua para asegurarse de que los miembros reciban el entorno de juego más justo posible.

Juego Responsable

Casino.com se esfuerza por garantizar que los juegos de azar sean una forma divertida y emocionante de entretenimiento para sus miembros. Esta es la razón por la cual el casino ha establecido varias medidas para garantizar que sus jugadores jueguen de manera responsable.

Algunas de las herramientas de juego responsable disponibles para los miembros de Casino.com son:

  • Cuestionarios de autoevaluación
  • Límites de cuenta
  • Períodos de descanso
  • Vuelta a la realidad
  • Períodos de autoexclusión

Los jugadores también pueden ponerse en contacto con las organizaciones pertinentes a través de la página de Juego Responsable del casino, como Gamcare, Gamble Aware, Gamblers Anonymous y Gambling Therapy.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Casino.com. Obtén más información sobre las quejas.

Mostrar todas las quejas
Casino.com - Slow verification and waiting for my withdrawal 15 days already

UK/ So I signed up to casino.com on Friday 1st of July 2022. Deposited £20 and won £150 I requested for it to be withdrawn same day. I checked again and was still pending. 6 days later I did try the online verification but clearly didn’t work.

I then contacted them via the live chat 7/07/22 live chat took from 15:47 to 16:47 spoke to 2 different people (was an issue with my email address, accidentally spelt @hotmail.com as @hitmail.com) I then had a phone call to change this with an intrusive phone call with every single detail of my personal details. After the phone call I was told to send my details via email would take 48 hours to be verified and paid, next day Ian replied saying they got everything, then on the 12/07/22 I asked what’s taking so long. So they accepted my bank card but not my driving license or council tax bill (surely if it wasn’t accepted they’d let me know sooner but didn’t)

Next day 13/07/22 I sent a water bill and my driving license in Clear view. Now I won’t know till at least Monday if these have been accepted… It’s taken 2 weeks and a phone call, 2 live chats and 11 emails to try and get my funds, (I have the live chats screen recorded, phone call evidence and the emails) it shouldn’t be this difficult to get paid. I’ve asked to speak to complaints to be ignored twice and always receive an automatic reply ie thanks for sending details we’ll let you know in 48hrs etc

Also upon checking my credit file, which I do every month, they’ve done a soft search on the 1/07/22 so they clearly know I’m a legit person. They also won’t tell me why they’ve searched me. I’ve never had this done by any other casino (I personally find it odd).

I’ve also now had other casinos soft search me since even though I haven’t signed up to them.

staus No resuelta
£150

Estadísticas de quejas

Cantidad promedio $ 180
Duración media de quejas 4 días
Tiempo de respuesta promedio 4 días

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!
¿Te ha parecido útil esta revisión? Regístrate y haz que tu opinión se tenga en cuenta. Log in
Valoración del jugador
4.5/10 60 revisiones

Mejores revisiones de nuestros jugadores

Best casino what I played yet, fast transactions, good staff and ofc great games.
Recommend to all

Dear SHVECSK, Thank you for your feedback, we are happy to hear you are pleased with our casino! We strive to provide the best service and games for all of our customers. If you would like to discuss your experience further, please contact us at [email protected] Best regards, Casino.com

user avatar

Best Casino played on, next day payouts and they never ask for ID once biggest payout was for £1700 and got that next day.
Very helpful and friendly team to correspond with. Got some really good achievable bonuses that you can earn, free spins and bonus money etc. Live casino has both Netent & Evoloution games. All you can ask from a casino is fair games, you not always going win but you got have a fair chance and that when you do win you get the money you have requested to withdraw. Wishmaker games are fair and have good returns and you will always get your withdraw request the next day so what more can you ask for? Played on a lot of casinos but this is the the best or joint best casino online I have played on. EndoftheRainbow - Mr D Horsted

Never anyone on chat until 12pm mid-day, so if you h
ad a question at 5am it wont be answered for seven hours but that's the only grumble I can think of.

Dear Mr. Horsted, Thanks for sharing your positive feedback with us. We aim to provide our members with the ultimate experience and are pleased to hear your comments! Looking forward to seeing you again. Best regards, Casino.com

user avatar

This is by far the best online casino I have ever played. I have never had a problem here since day 1. The live chat people are amazing. They have various deposits and withdrawal methods... and thanks a lot for having EasyEFT method, its easier for us South Africans. I have always received my withdrawals in the said time. They have never disappointed me. Please guys keep up the good job. Most online casinos could learn a thing or two from you. I tried to look for Casino.com to vote for it as the best casino but it wasnt on that list but to me, you deserve to be the best casino.

I wish you had more game providers like Pragmatic Play and others so that I dont get to play these other horrible casinos which dont even have a ZAR currency. Please add as many games as possible. Thats the only thing thats holding your one star. 😊

Hello TSHADEE, Thank you for being a loyal customer and for your positive feedback. We are continuously adding new game providers and will take your request into consideration. Looking forward to seeing you again! Best regards, Casino.com

user avatar

I have been joined on casino.com for few months now and I have enjoyed the experience and the atmosphere, they have wonderful customer service, they are helpful to resolve your problem immediately. I have even called them on the phone and they were great even to call me back and follow up on the issue and It was resolved. The withdraw takes about 5 days, but they will pay you. They ask for your verification it is a part of there process as long as you have all information and documentation that it is transparent, you should be ok. Same goes as if you loose a bank card or need one replaced, follow the verification process. Utmost very friendly dealers makes you feel comfortable very relaxing.

Hello, Thank you for taking the time to share your feedback, we are happy to hear about your positive experience with us! We always aim to deliver the best service for our customers and we look forward to seeing you again soon. Kind Regards, Casino.com

user avatar
Usuario inactivo
8/10

The staff are very helpful, probably the best I have dealt with at any casino. I even made a joke one day that made it sound like I may have a problem and the staff member seemed genuinely concerned (got worried I was going to have a ban imposed because of a dumb joke but the heart was in the right place). They even helped me deal with an issue j was having with a third party payment processor when it prob would have been in their bottom lines best interest to do otherwise.

Decent promos running all the time and a loyalty point system worth something.

Shout out to Ben K. My boy on the front lines of the live chat (haha but they are all really great honestly)

Not an amazing veriety although recently has inproved leaps and bounds. It would be a 10/10 if they added a few more premium developers.

Hello, Thanks for sharing your positive experience, we strive to provide our members with the ultimate experience and are happy to hear your feedback! Looking forward to seeing you again! Best regards, Casino.com

user avatar

Quite a good selection of games.
Support are relatively helpful...

Really disappointing withdrawal time. I have previously made a withdrawal and was told I was completely verified.. on my second withdrawal was notified (only after I checked with support) that I would need to verify my card (not asked for previously) have now sent but am waiting confirmation of further verification and also still have my withdrawal pending... very disappointing, I had previously sent everything I believed was required.. I am now sat waiting and hoping I receive my funds some time this week... probably going to close my account once my withdrawal is finally processed

Hello , Thank you for your feedback. We are happy to confirm that your withdrawal was initiated yesterday and processed today. Owing to industry regulation, all customers submitting withdrawal requests must provide us with valid identification. Casino.com aim to deliver the best service, so please get in touch with us directly if you require any further assistance. Kind regards, Casino.com

user avatar

I opened an account on Sunday evening after reading good reviews about casino.com. Deposited £100. then £50.00 and then another £50.00 whilst playing Blackjack. Wasn't really feeling it, and decided to call it a day and withdraw funds back to my card when I was at £211.00 (up £11.00)
I was annoyed to receive an email saying it would take up to 4 days to process but took it on the chin. Can't tell you how angry I was to receive an email the next day saying that I now need to provide scans / faxes of photographic id, copies of utility bills and front and back scans of my credit card ! ! Sent an email to customer services who just repeated the demands and also said it was forbidden to deposit money and then withdraw without gameplay ?
I don't know how they thought the money grew by £11.00 without gameplay. I'm furious with them and am taking it to the gaming commission and anyone else relevant to this malpractice. What a shower of crooks

Hello, We strive to process all withdrawal requests within the time frames referenced in our Withdrawal policy. Owing to industry regulation, all customers submitting withdrawal requests must provide us with valid identification and from time to time this aspect of the process may cause a delay. Casino.com aim to deliver the best service, so please get in touch directly so we can help resolve any concerns. Kind Regards, Casino.com.

user avatar

Great selection of games, had lots of fun playing

Withdrawal times are horrendous 3 days to process it in the hope that you cancel your withdrawal.
I've had same day processing from many casinos before, this is behind the times.

Get your withdrawal times faster and this would have have been full marks

Hello, Thank you for your feedback. Unfortunately, we are unable to identify your account in order to address the matter directly. We strive to process all withdrawal requests within the time frames referenced in our Withdrawal policy. Owing to industry regulation, all customers submitting withdrawal requests must provide us with valid identification and from time to time this aspect of the process may cause a delay. Casino.com aim to deliver the best service, so please get in touch directly so we can help resolve any concerns. Kind Regards, Casino.com

user avatar

Customer service, game selection,site layout,live chat, response time

DON'T TAKE THE BONUS. They have one of the worst bonuses out there. I've played on numerous deposits. RNG is unfair. I tried the live roulette, it's blatantly magnetically controlled. Customer service is ok. I was playing with the penny roulette at 0.10 bets, I was at .80 and next thing you know my balance was $60 down. Sebastian.M told me I made a mistake. I religiously watch my bets, I'm not willing to agree I hit the double button 6 times by accident. Even if I did, the bet wouldn't add up, and I would have to of evened it out manually. This Casino is hurting for money, stay away from them.

Dear Customer, As a licensed casino operator, we only offer games that have been rigorously tested, and our RNG is certified according to our licensing conditions. Due to this we are able to guarantee that we offer 100% fair gaming at all times. We place great emphasis on customer experience at Mansion and we always welcome customer feedback, so if you’d like to continue this discussion, please contact us at [email protected]. Kind regards, The Casino.com Team

user avatar

Just terrible support from Sebastian M. After I get an email from Casino com,

You won’t hiss at this…

Our brand-new slot, Age of the Gods: Medusa & Monsters has just dropped at Casino.com – and we’re giving you 10 Super Spins* to check it out, just log in to claim.

I log in and of course no 10 free spins waiting on my acc......so I contacted live chat and was waiting for 15min and finally I get this every time I sent my details.

We did not hear from you for a while, so I will close the chat for now. Please contact us back, if any further assistance is required. Bye! Sebastian M.

Just terrible support and casino. Stay away guys.

Dear princekajuku, We would like to thank you for escalating this matter to us as we place great emphasis on customer experience at Mansion and we welcome customer feedback as we strive to improve our services. Having said that, as we had the chance to review your account and the correspondence you have exchanged with our Customer Support team, we note that, upon contacting us via the online chat facility, our colleague Sebastian has asked for your account details in order to locate your account and assist your query, to which you have failed to respond. Therefore, in order to make sure that all customers have access to our knowledgeable Customer Support team, we can only wait for customers to respond for a limited amount of time before the chat gets disconnected. That being said, we hope you will acknowledge that the sought after bonus has been credited to your account, once you made successful contact with our Customer Support team. Kind regards, Casino.com

user avatar

Noticias del Casino.com

Lee todas las noticias sobre Casino.com, consulta las actualizaciones y mantente atento a bonos exclusivos.

Casino.com te recompensa con $/€400 y 200 giros gratis
Promoción Casino.com te recompensa con $/€400 y 200 giros gratis

Todos los nuevos jugadores serán elegibles para un paquete de bonificación de bienvenida de hasta $/€400 y 200 giros gratis cuando registren una cuenta en Casino.com y realicen su primer depósito.La promoción de bienvenida en Casino.comUna vez que hayas configurado tu cuenta en Casino.com y hayas realizado el primer depósito de al menos $/€20, podrás reclamar la siguiente oferta de bonificación:Es importante recordar que los fondos de bonificación deben apostarse 40 veces antes de que se puedan retirar las ganancias obtenidas.Inmediatamente después de realizar el primer depósito, recibirás 40 giros gratis, mientras que los otros 160 giros gratis se otorgarán en los días siguientes en la dinámica de 20 giros gratis por día. Los giros gratis solo son válidos para las tragamonedas Age of Gods seleccionadas: Epic Troy, Glorious Griffin, Ruler of the Seas, Ways of Thunder y King of Asgard.¿Cómo reclamar el bono de bienvenida de Casino.com?Es muy fácil reclamar el paquete de bienvenida de Casino.com y todo lo que necesitas hacer es lo siguiente:Abrir una cuenta en Casino.com;Leer los términos y condiciones del casino;Hacer clic en el botón verde “Deposit” en la esquina superior derecha del sitio web;Depositar al menos $/€20 a través de tarjeta (de crédito o débito), transferencia bancaria o uno de los métodos bancarios disponibles;Seleccionar la promoción de bono de bienvenida;Una vez que se haya activado el bono de bienvenida, puedes comenzar a utilizar los fondos adicionales y los giros gratis.El único Casino.comCreado en 2008, Casino.com está regulado por el Gobierno de Gibraltar y ofrece todo lo que esperarías de un casino en línea con tantos años de experiencia. El sitio web del casino, así como el chat en vivo de atención al cliente, están disponibles en español.Para conocer todos los detalles relevantes del casino antes de abrir una cuenta y recibir tu bono de bienvenida, lee nuestra reseña de Casino.comDisfruta de tu bono y juega responsablemente.

Explora nuestras reseñas de casino expertas

Echa un vistazo a nuestra selección de los mejores casinos en línea y obtén más información sobre cada uno de ellos en sus reseñas.