Casino.com

During 3 months I deposited $246,444.00 and withdrew $65,000.00. Almost 26%! Very very poor payout and return to player. In one session I lost 4000$, betting different bets with many spins,
Very lengthy withdrawal process, the 3 times I tried to withdraw money each time took at least 10 days.
In one case I had to complain on askgamblers.com to get my withdrawal finally processed.
My total net loss is 182,000.00 USD I asked for a partial cash back but that was rejected, casino.com reason was that I recived already cashback offer before.

I asked casino.com to share the 20 games I played with the lowest percentage payout but didn’t get a reply to my request.

Conclusion, I wouldn’t recommend casino.com to anyone, period.

Ok so I've a problem after problem with this site, the latest being that I was messaged with a free skin offer on lion spirit so I play my 10fs which are 20p a spin which is £2 worth of spins Which you would think is 40x £2 =£80 so I play an splat and manage ti play what u thought was passed the £80 and I had won £40 sou go to withdraw but I said £0 and under that was the watering I had left to play and my mouth dropped £2800 left to play mean Wooooow, scam or what. Anyway raging at this point due to being a paying customer, regularly, I go onto live chat and ask now eventually she said that wagering requirements roll over to the next bonus which means come off it how does that work and how is that ever gonna be fair gaming haha 😆 so I keep on at her and eventually she told me that players with £0 or £0.01p in thair account are asked ti contact us to reduce thair wagering requirement hahaha noooo never that can't be true surely if it is I'm guessing thair some sort of law against it because its false advertising and misleading and it's not In the t&Cs. I've checked all parts of it, anyways before I could even answer her back she ended the chat and this wouldn't be the first her name was biancca I think, but this end chat thing happens all the time, which tells me the customer service is awful aswell as the site acting against British law and regulations and believe me I'm reporting this to the ombudsman and commission with all my evidence, so to sum up everyone (stay clear, bonuses are pointless only thair to try entice you into playing for real acting against the law.

Casino.com is part of the Mansion group of casinos, which I believe can be trusted. They run the Playtech software however I noticed lately they acquired so many gaming providers, its not even funny. They have Netent, Pragmatic Play, Playtech, Red Tiger gaming and many more. One of the first Playtech casinos I have seen running the software with additional providers. I have seen 1 or 2 other that has Netent, but only that. The website design is nice and easy, however a lot of the menus. They orange of the site gives it a nice look.

I have signed up like 2 years ago, but never bothered to deposit. I have then received an email with a freebie and claimed it. To my surprise I completed wagering and had $70 for withdrawal, the max cash out was $100 with them. I clicked withdrawal and uploaded my documents.

While the withdrawal was pending, I contacted their support, which is actually 24 hours and quick to respond. I like the way they put you on hold and give you clear constructive answers. I enquired can I claim the welcome offer while withdraw is pending and they said yes.

I made deposit of $20 and claimed 200% bonus and 10 spins for a few days, you know how it is with spins being divided over x amount of days. I hate it, but still it was an offer I could not refuse. For some reason I lost everything within 45 minutes and just continued to wait for my withdrawal.

I waited and almost 2 days later my docs for approved, they I had to wait another 3 days of pending and finally on day 4, I was notified it was approved and the money was in my account a few hours later. Almost 6 days in total, however withdrawal verification I think it will take 3 business days maximum.

I like the slot and I play here every now and then, but if you are impatient and cannot wait for withdrawals, then I recommend you actually play some where else, as the pending period is 48 – 72 hours.

They should really get with the times and actually increase their withdrawal time speed. I think they should pay and process withdrawals with 24 hours, I still fail to understand why casinos are still taking more than 24 hours.

Best casino what I played yet, fast transactions, good staff and ofc great games.
Recommend to all

Best Casino played on, next day payouts and they never ask for ID once biggest payout was for £1700 and got that next day.
Very helpful and friendly team to correspond with. Got some really good achievable bonuses that you can earn, free spins and bonus money etc. Live casino has both Netent & Evoloution games. All you can ask from a casino is fair games, you not always going win but you got have a fair chance and that when you do win you get the money you have requested to withdraw. Wishmaker games are fair and have good returns and you will always get your withdraw request the next day so what more can you ask for? Played on a lot of casinos but this is the the best or joint best casino online I have played on. EndoftheRainbow - Mr D Horsted

Never anyone on chat until 12pm mid-day, so if you h
ad a question at 5am it wont be answered for seven hours but that's the only grumble I can think of.

This is by far the best online casino I have ever played. I have never had a problem here since day 1. The live chat people are amazing. They have various deposits and withdrawal methods... and thanks a lot for having EasyEFT method, its easier for us South Africans. I have always received my withdrawals in the said time. They have never disappointed me. Please guys keep up the good job. Most online casinos could learn a thing or two from you. I tried to look for Casino.com to vote for it as the best casino but it wasnt on that list but to me, you deserve to be the best casino.

I wish you had more game providers like Pragmatic Play and others so that I dont get to play these other horrible casinos which dont even have a ZAR currency. Please add as many games as possible. Thats the only thing thats holding your one star. 😊

I have been joined on casino.com for few months now and I have enjoyed the experience and the atmosphere, they have wonderful customer service, they are helpful to resolve your problem immediately. I have even called them on the phone and they were great even to call me back and follow up on the issue and It was resolved. The withdraw takes about 5 days, but they will pay you. They ask for your verification it is a part of there process as long as you have all information and documentation that it is transparent, you should be ok. Same goes as if you loose a bank card or need one replaced, follow the verification process. Utmost very friendly dealers makes you feel comfortable very relaxing.

The staff are very helpful, probably the best I have dealt with at any casino. I even made a joke one day that made it sound like I may have a problem and the staff member seemed genuinely concerned (got worried I was going to have a ban imposed because of a dumb joke but the heart was in the right place). They even helped me deal with an issue j was having with a third party payment processor when it prob would have been in their bottom lines best interest to do otherwise.

Decent promos running all the time and a loyalty point system worth something.

Shout out to Ben K. My boy on the front lines of the live chat (haha but they are all really great honestly)

Not an amazing veriety although recently has inproved leaps and bounds. It would be a 10/10 if they added a few more premium developers.

Quite a good selection of games.
Support are relatively helpful...

Really disappointing withdrawal time. I have previously made a withdrawal and was told I was completely verified.. on my second withdrawal was notified (only after I checked with support) that I would need to verify my card (not asked for previously) have now sent but am waiting confirmation of further verification and also still have my withdrawal pending... very disappointing, I had previously sent everything I believed was required.. I am now sat waiting and hoping I receive my funds some time this week... probably going to close my account once my withdrawal is finally processed

I opened an account on Sunday evening after reading good reviews about casino.com. Deposited £100. then £50.00 and then another £50.00 whilst playing Blackjack. Wasn't really feeling it, and decided to call it a day and withdraw funds back to my card when I was at £211.00 (up £11.00)
I was annoyed to receive an email saying it would take up to 4 days to process but took it on the chin. Can't tell you how angry I was to receive an email the next day saying that I now need to provide scans / faxes of photographic id, copies of utility bills and front and back scans of my credit card ! ! Sent an email to customer services who just repeated the demands and also said it was forbidden to deposit money and then withdraw without gameplay ?
I don't know how they thought the money grew by £11.00 without gameplay. I'm furious with them and am taking it to the gaming commission and anyone else relevant to this malpractice. What a shower of crooks