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Casino Mate

VERYGOOD 8.04
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

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Casino Mate review

  • One of the few online casinos that caters to Australians
  • Contains the entire library of Microgaming games
  • 24/7 support available through live chat, local toll-free phone, and email
  • Protected by 128-bit SSL encryption
  • Certified fair by eCogra
  • Games available in 1Click Instant Play, Download, Mobile
  • No international number available for players outside the 11 countries listed
General info & Latest Promos
Website http://www.casino-mate.com
Established 2011
Owner Vegas Partner Lounge Casinos
Casino Promotion Casino Mate: 100% up to $/€∕£ 100 1st Deposit Bonus

Casino Mate is a Microgaming casino with the kind of charisma and hospitality that could only be found in the Land Down Under. As one of the few online casinos that primarily serve Australian players, it has emerged as a leader in the industry. Their games are all powered by Microgaming, one of the most popular platforms in the market. They hold a gaming license from the jurisdiction of Malta.

Games

Although the unique Australian theme is what sets Casino Mate apart from the others, what they really excel at as providing a great selection of games. What's more, there are available through 1Click Instant Play technology.

Of their large selection, nothing offers more diversity than their library of slots. Within their repertoire are some of the most popular and exhilarating games online, from the overpowering and shocking Thunderstruck II slot to the creepy but passionate Immortal Romance slot, along with dozens of others like Loaded slot, Break da Bank Again slot, and Throne of Egypt slot. With a number of classic three-reel slots and even British-style AWP machines to boot, Casino Mate offers a truly comprehensive package of slots for you to enjoy.

If you're in the mood for something other than slots, Casino Mate should still be able to get you your fix. In fact, their table game selection is one of the most diverse around. To begin, they provide a number of the world's most popular table games in numerous variants, allowing you to pick the one that fits your play style exactly. In addition to the obvious favourites like blackjack, roulette, craps, and baccarat, Casino Mate also offers a number of table poker games and speciality games.

Video poker enthusiasts will also almost certainly find the entertainment they seek at Casino Mate. The variants that are available at Casino Mate range from common favourites like Jacks or Better and Joker Poker to much more obscure ones such as SupaJax and All Aces. Many of these varieties can even be played in three different modes: single-hand, multi-hand Power Poker, or multiplier-enhanced Level Up Poker.

Support

Casino Mate understands that you need a dedicated team of professionals to run such a friendly online casino. This is why they have hired a 24/7 support staff to answer any of your questions, comments, or concerns. The instant live chat function can be accessed easily through both the casino's website and their software. If you'd prefer, you may also give them a call using any of the national toll-free numbers listed on their page. If you do not mind waiting a bit longer for an answer, you can also send them an email and get a reply within 24 hours.

Security and Fairness

Nothing could be more important when playing online than knowing that your personal information is kept secure. Casino Mate ensures your safety through the use of 128-bit SSL encryption, which makes it impossible for anyone to read the information you send to their servers as it travels across the Web.

Because Casino Mate uses Microgaming, one of the most reputable software providers in the world, the integrity of their games is not in question. However, to ensure that all of their players can have peace of mind, they have taken the time to get independent auditing performed by the professionals at eCogra. Anyone can click the seal on the bottom of the website to be directed to an official report that contains not only the certification but also the previous period's payout percentages. 

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Casino Mate Reviews by Players

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reefa182 2 reviews
Western Australia
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Reviewed on August 9. 2018

LIKED

They payed out a bit faster than they said they would take when u wanna withdraw any winnings even the first time u do.

DISLIKED

Defiantly not enough slot games for australian players, plus u can't deposit $10 to receive a deposit bonus the min is $20.
Tweeksta 38 reviews
Western Australia
Message
Reviewed on July 16. 2018

LIKED

Casino Mate have great promotions running throughout the week where you can get deposit bonuses on $20 min deposits made. They save the best promotion for last with the hidden spin Sundays promotion where 5000 free spins are hidden in any quickspin game for you to find and you can get anywhere between 10-20 free spins if you are lucky enough to find them. Winnings from free spins need to be wagered 40x and winnings is limited to $200. Three weeks ago I was lucky enough to make wager and withdraw $200 from 20 Spins on Firestorm.

The min deposit is only $10 which is great coz im only a low roller so i cant afford to deposit much
so the selection has dwindled down were still allowed at casino mate. now that they still have a big selection of slot games to choose from and include.

24/7 chat is available. Chat hosts are generous with free spins. If I have deposited a few times without claiming any bonus they will usually credit me sum free spins when asked.

DISLIKED

The min deposit required to claim any bonus is $20 which sucks.

Casino mates main software providers were microgaming slots, netent slots and playngo slots which can no longer be played at casino mate so there is now only four software providers to choose from which leaves a very small selection of games to play.

Casino Mate says it has no withdraw fee yet I only received $179.61 from my $200 withdraw. Bank transfer info:$0.00 Fee. Min $100 | Max $10 000

I emailed support about it and they replied: We would like to inform you that the casino charges a fee of $2.50 when processing a withdrawal via bank transfer. The additional fee's that are incurred are charged by your bank or it's intermediary, you will need to contact them regarding the additional fee's

I was told by my bank that they hadn't charged any fee on the transaction so I'm still wondering where the $17.89 went to.

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