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Casino Mate

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

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Casino Mate Review

  • One of the few online casinos that caters to Australians
  • Contains the entire library of Microgaming games
  • 24/7 support available through live chat, local toll-free phone, and email
  • Protected by 128-bit SSL encryption
  • Certified fair by eCogra
  • Games available in 1Click Instant Play and Mobile
  • No international number available for players outside the 11 countries listed
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General info & Latest Promos
Website http://www.casino-mate.com
Established 2011
Owner Vegas Partner Lounge
Casino Promotion

Casino Mate is an online casino with the kind of charisma and hospitality that could only be found in the Land Down Under. As one of the few online casinos that primarily serve Australian players, it has emerged as a leader in the industry. Their games are all powered by Microgaming, one of the most popular platforms in the market as well as other leading platforms. They hold a gaming license from the jurisdiction of Curacao.

Restricted Countries and Territories

As there are several country limitations, players are advised to make sure that their country is not on the list of the restricted territories. It can be checked in our "more casino details" section.

Virtual Games

Although the unique Australian theme is what sets Casino Mate apart from the others, what they really excel at as providing a great selection of games. What's more, there are available through 1Click Instant Play technology.

Of their large selection, nothing offers more diversity than their library of slots. Within their repertoire are some of the most popular and exhilarating games online, from the overpowering and shocking Thunderstruck II slot to the creepy but passionate Immortal Romance slot, along with dozens of others like Loaded slot, Break da Bank Again slot, and Throne of Egypt slot. With a number of classic three-reel slots and even British-style AWP machines to boot, Casino Mate offers a truly comprehensive package of slots for you to enjoy.

If you're in the mood for something other than slots, Casino Mate should still be able to get you your fix. In fact, their table game selection is one of the most diverse around. To begin, they provide a number of the world's most popular table games in numerous variants, allowing you to pick the one that fits your play style exactly. In addition to the obvious favourites like blackjack, roulette, craps, and baccarat, Casino Mate also offers a number of table poker games and speciality games.

Video poker enthusiasts will also almost certainly find the entertainment they seek at Casino Mate. The variants that are available at Casino Mate range from common favourites like Jacks or Better and Joker Poker to much more obscure ones such as SupaJax and All Aces. Many of these varieties can even be played in three different modes: single-hand, multi-hand Power Poker, or multiplier-enhanced Level Up Poker.

Support

Casino Mate understands that you need a dedicated team of professionals to run such a friendly online casino. This is why they have hired a 24/7 support staff to answer any of your questions, comments, or concerns. The instant live chat function can be accessed easily through both the casino's website and their software. If you'd prefer, you may also give them a call using any of the national toll-free numbers listed on their page. If you do not mind waiting a bit longer for an answer, you can also send them an email and get a reply within 24 hours.

Security and Fairness

Nothing could be more important when playing online than knowing that your personal information is kept secure. Casino Mate ensures your safety through the use of 128-bit SSL encryption, which makes it impossible for anyone to read the information you send to their servers as it travels across the Web.

Because Casino Mate uses Microgaming, one of the most reputable software providers in the world, the integrity of their games is not in question. However, to ensure that all of their players can have peace of mind, they have taken the time to get independent auditing performed by the professionals at eCogra. Anyone can click the seal on the bottom of the website to be directed to an official report that contains not only the certification but also the previous period's payout percentages. 

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Casino details
More Casino Details More details
  • Website

    http://www.casino-mate.com
  • Software

    Microgaming, iSoftBet, Booongo Gaming, Habanero, Quickspin, Relax Gaming, Playson, Tom Horn Gaming
  • Deposit Methods

    ClickandBuy, EcoPayz, MasterCard, Neteller, Paysafe Card, Ukash, Visa, Entropay, POLi, Ticket Premium, Skrill, WebMoney, Bank Wire Transfer
  • Withdrawal Methods

    ClickandBuy, MasterCard, Neteller, Ukash, Visa, Entropay, Skrill, EcoPayz, WebMoney, Bank Wire Transfer
  • Withdrawal Times

    EWallets: 24-72 hours

    Card Payments: 3-7 days

    Bank Transfers: 1-5 days

    Cheques: Not offered

    Pending Time: 0-24 hours

  • Withdrawal Limit

    EUR 4,000 per week
  • Affiliate Program

    Jacked Affiliates
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Belgium
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Germany [1]
      • Schleswig-Holstein
    • Greece
    • Hungary
    • Ireland
    • Italy
    • Latvia
    • Metropolitan France
    • Philippines
    • Puerto Rico
    • Romania
    • Slovakia
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    Yes
  • RTP

    Publicly audited
  • Currencies

    Australian dollars, Canadian dollars, Euros, British pounds sterling, US dollars
  • Languages

    English, German, French, Russian
  • Licences

    Curacao
  • Company

    Vegas Partner Lounge
  • Established

    2011
  • Live Chat

    Yes
  • Contact

    Support Mail Email: [email protected]

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Casino Mate Reviews by Players

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Samlush 6 reviews
Message
Reviewed on August 27, 2020

LIKED

Living in Melbourne Australia, after the government legislation changes year or so ago about online casinos being able to trade etc, there's always been a cloud of doubt as to whether or not the casino is real or they will actually pay out if you win etc. I found casino mate and House of Jack to be fair and straight to the point when having any sort of inquiry regarding wagering payouts bonuses etc. Mickey one of the VIP hosts, he is a superstar and we'll go the extra mile. No I'm not being paid by the casino to say this lol. I've collected three times in the last 6 months ranging from $200 to $9,000 collected, no fuss no drama just in my bank account when they said.
Regards, Samlush - Melb, Australia.

DISLIKED

I dislike like that you can reverse withdrawals whenever you like I think when you hit withdrawal that should be it no other option but to withdraw apart from that all good.
Mshee72 3 reviews
Western Australia
Message
Reviewed on August 27, 2020

LIKED

I absolutely love this casino. No hassles with withdrawal and extremely helpful. I had a great win of $45000.00 and my VIP Host Micky was exceptional in helping me organise the withdrawal. Also told me they will be sending me a bottle of Champagne as a congratulations. Could not recommend them enough. Thanks Casino-Mate and thanks Micky.

DISLIKED

Sometimes there are some game glitches but other than that nothing bad to say. Would love even more if they introduced BGaming slots and if you could search via provider on mobile platform
Jordsnez 1 review
Western Australia
Reviewed on February 25, 2020

LIKED

The pay outs if withdrawing on a business day is super quick . Real customer service great bonuses and great games . I really enjoy this casino and have made it my one and only. I won 800 dollars off twenty dollar deposit but ended up spinning it away. I was so angry I deposited another 200 dollars in 20 and 50 dollars at a time and on my last fifty dollars ended up winning 1700. And because I didn't choose the bonus percentage increase I am able to withdraw with no hassles. Absolutely top job

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