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Casino Estrella

GREAT 8.71
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

Casino Estrella Review

  • 0-24 withdrawal timeframe
  • Mobile-friendly design
  • Live chat
  • Easy navigation
  • Less withdrawal methods than deposit methods
General info & Latest Promos
Website http://www.casinoestrella.com
Established 2012
Owner MTM Corp. Casinos
Casino Promotion Casino Estrella: 100% up to €100 Welcome Bonus

Casino Estrella is an online casino with an elegant, starry theme and numerous instant-play games from several software platforms. It is powered by Betsoft, NextGen Gaming, Leander Games, and Microgaming, as well as a live dealer suite. The site is fully licensed by the government of Curacao. It's also one of limited online casinos that were awarded our exclusive Certificate of Trust.

Restricted Countries

Casino Estrella is unable to offer games to players residing in the United States and its territories, China, Israel, South Korea, and all countries where online gambling is prohibited by law.

Virtual Games

Slot players have an enormous selection of games to choose from when playing at Casino Estrella. These include leading titles from the Microgaming platform, such as Immortal Romance, Thunderstruck II, The Finer Reels of Life, and Playboy. Players also have access to numerous 3D video slots from Betsoft, including The Exterminator, Greedy Goblins, and Under the Bed, as well as other games from NextGen Gaming and Irish Eyes 2.

Those looking for table games can enjoy numerous card, dice, and roulette games at Casino Estrella. There is a staggering number of blackjack and roulette variants, ranging from the traditional to the obscure. Other games include craps, baccarat, pai gow poker, Oasis Poker, Top Card Trumps, Poker3, and Triple Edge Poker, among others.

Casino Estrella has a particularly diverse selection of video poker games. In addition to conventional variants like Jacks or Better, Deuces Wild, Joker Poker, and Tens or Better, players at Casino Estrella can enjoy wackier games like Double Jackpot Poker, Deuces and Joker Poker, Bonus Deluxe Poker, and more. Most of the games are available in single-hand, multi-hand, and Pyramid formats.

Live Games

The most realistic games at Casino Estrella can be found in the live casino. Here, players can enjoy a game of blackjack, roulette, or baccarat with a real live dealer at any time of day. All games are either broadcast from a professional casino studio or from the floor of a real European casino, such as the Fitzwilliam Card Club in Dublin, Ireland.

Mobile Gaming

Many of Casino Estrella's most popular games are available in a convenient mobile format. Players simply load the casino's website on their smartphone or tablet, and the mobile version will instantly appear. Currently, the mobile casino is compatible with most iOS and Android devices.

Support

Casino Estrella staff work around the clock in order to keep their players satisfied. Players can contact the support department by using a convenient live-chat interface found within the casino lobby. Alternatively, players can email the casino and expect a reply within just a few hours in most cases.

Security and Fairness

Players at Casino Estrella can rest assured that their details are always kept secure. The casino uses 128-bit SSL encryption on all of its pages, making all sensitive data unreadable at all times. This applies to both personal and financial information.

All of the games used by Casino Estrella have been audited several times for fairness and shown to be fair. While the site does not currently have any third-party audit seal, there is plenty of information available on other Microgaming and Betsoft sites to show that the games are all genuinely random. Hence, it's only natural this online casino is listed among our Certified Casinos.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bangladesh
    • Bosnia and Herzegovina
    • Cambodia
    • China
    • France
    • French Southern Territories
    • Hong Kong
    • Hungary
    • Italy
    • Malaysia
    • Mauritius
    • Montenegro
    • Netherlands
    • Netherlands Antilles
    • North Korea
    • Slovenia
    • Spain
    • Sweden
    • Switzerland
    • Thailand
    • Turkey
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vietnam
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Support Telephone: +35627780146

Casino Estrella Reviews by Players

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Write a review
Super-Clarke 8 reviews
Ireland
Reviewed on September 10, 2019

LIKED

Good games with many slots and table games. They got NetEnt games, which is cool. I played here like five times but I think I’ll not play here again because everything is complicated.

DISLIKED

Casino Estrella is the most disappointing online casino I’ve ever played. I just wasted my time and money for a troublesome casino. I can’t believe that I lost sleep for this casino. Not user-friendly and totally irritating. The withdrawals are very slow. I have to wait for many days before receiving my wins. I really don’t like waiting, I want everything at once. I came here to play and have fun but these guys behind this casino are ruining my day.
CASINO ESTRELLA REPLIED ON SEPTEMBER 12, 2019
Dear Super Clarke
We really appreciate you taking the time out to share your experience with us.

We are very sorry that we did not exceed your expectations as a Casino, or either on the Payout time-frame.
However, We're pleased to congratulate you on your winnings generated on CasinoEstrella.

Furthermore. we are willing to review your case and check carefully what happened.
Our Financial Department & Verification Team is always working around the clock to provide better ways to please our players and have those sorted in record timing.

Kindly contact our support by email (support@casinoestrella.com) informing your full name & email address which you have registered with us.

Please address the email to "Sam" and I will analyze your case personally and make sure we work on an instant solution or prevent this from happening again.

Once again, we appreciate your feedback.
Hope to see you at our Casino, again.

Best Regards,
Sam
CasinoEstella
Crawfall 18 reviews
Spain
Reviewed on August 7, 2019

DISLIKED

Disgusting experience playing here as they offer gambling in Spain.

I am in a gamblers self-exclussion national list called General Register of Gaming Access Bans (RGIAJ). As per the Spanish Law (Ley 13/2011, de 27 de mayo, de regulación del juego) they were obliged to cross check my data in the list and never accept my registration.

They operate in Spain with a Curaçao license that is not valid to offer gambling services in Spain.
CASINO ESTRELLA REPLIED ON AUGUST 12, 2019
Dear Crawfall,

I inform you that our Group has one of the Licenses regulated under the respective laws of Curaçao eGaming, holder of Master Gaming License CEG-IP / 2014-0112, This specific license allows us to operate on selected destinations.

I take the opportunity to remind you, one of the Brands Managed by the same group was not affected by your complaints or online threads, as you simply stated by your last correspondences, as you have received your withdrawal of 1.500€. That certainly proves the license we hold has nothing to do with your intentions as we are trusted and respectful towards our players, business & responsibilities no matter the path you choose.

We are very proud and grateful for the business we offer and the joy shared with our players.
We wish you the best in the future.

Regards,
CasinoEstrella Team
Ma1969 9 reviews
Denmark
Reviewed on March 14, 2019

LIKED

Good games. Ok verification time, 1 Day. Very friendly support and chat.

DISLIKED

Payout takes forever. Made a withdrawal sunday to my creditcard. Got a mail next Day saying I need to use bank transfer. I made a new withdrawal to bank transfer monday. Wednesday my payout was still pending. Send them a mail, Got a fast and very friendly reply that They where Sorry for the delay, but They would speed it up. 5 hours later nothing new, I send another mail. Then I Got the message that bank transfer will take up to 72 hours. Ok, no prob. Now its more than 75 hours since I asked for my funds and now They tell me it will take up to 5 more days! The support is all very friendly, but it seems like They don't wanna pay.
CASINO ESTRELLA REPLIED ON MARCH 18, 2019

Dear MA1969
We really appreciate you taking the time out to share your experience with us.

We are very sorry that we did not exceed your expectations on the payout timing.
Having that said, we are willing to review your withdrawal and check carefully what happened.

Kindly contact our support by email (support@casinoestrella.com) informing your full name & email address which you have registered with us.

Please address the email to "Sam" and I will analyze your case personally and make sure we work on an instant solution.

Once again, we apologize for the delay in your payout.

Best Regards,
Sam
CasinoEstella





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Casino Estrella bonuses

Casino Estrella Complaints

  • 3 of 4 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 11,939 USD avg amount

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