- Chat en vivo disponible 24/7
- Casino compatible con dispositivos móviles
- Tiene una ruleta en vivo en español
- Pocas herramientas de juego responsable
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Casino Estrella
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Casino Estrella
Casino Estrella tiene varios años en el mercado y poco a poco se ha ido ganando un sitio entre tanta competencia; aún no ha logrado ganar premios para consolidar su reputación, pero no por esto se queda atrás. Casino Estrella cuenta con un buen puntaje en nuestro CasinoRank y en este reseña veremos por qué.
Casino Estrella está disponible en español y es operado por Mobile Technology Marketing B.V., una compañía regulada y con licencia de Curazao. Algo a tener en cuenta es que hay varios países de América Latina que están restringidos como Argentina y Chile. Los jugadores de aquellos países pueden visitar las páginas de casinos en Argentina y casinos en Chile.
La disposición de los elementos en su sitio resulta un poco confusa y su diseño, no muy atractivo.
En tanto, las revisiones de jugadores de Casino Estrella son contradictorias: algunos han tenido excelentes experiencias y otros, no tanto. De todas formas, aquí veremos ambas caras de la moneda para que los jugadores puedan evaluar por sí mismos. A continuación, todos los detalles en esta reseña de Casino Estrella.
- Monederos electrónicos 0-1 horas
- Transferencias bancarias No se ofrece
- Pagos con tarjetas bancarias No se ofrece
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en Casino Estrella
Casino Estrella ofrece los métodos de pago más frecuentes en los casinos online, con el agregado de que permite depósitos en varias criptomonedas y que el bono de bienvenida de casino puede reclamarse con cualquier método.
Lamentablemente, solo acepta operaciones con dólares y euros, por lo que los jugadores de América Latina no podrán utilizar sus monedas locales. A pesar de ello, el depósito mínimo no es elevado y va de 10 USD a 20 USD, dependiendo del método de pago. El casino no cobra tarifa de procesamiento y el saldo se acredita al instante, con excepción de la transferencia bancaria, que demora entre 2 y 48 horas.
Toda esta información está disponible en la página “Métodos de pago”, pero el casino recomienda consultar la sección Mi Cuenta > Caja para cada método de depósito, ya que puede haber excepciones.
En tanto, la cantidad mínima para retirar es 20 USD y el jugador no debe tener ningún bono activo. Además, los jugadores deben jugar el depósito completo antes de solicitar un retiro. En caso contrario, se cancelará la solicitud de retiro. Por último, Casino Estrella se reserva el derecho de acreditar el retiro por el mismo método con el que se depositó previamente, como es habitual.
Juegos en Casino Estrella Casino
Estrella afirma tener más de 600 juegos. Eso podrá ser suficiente para muchos jugadores, pero no es muy impresionante teniendo en cuenta que los mejores casinos online pueden tener varios miles. Sin embargo, los que tiene son de proveedores de la más alta calidad.
Los juegos se pueden guardar como favoritos y, curiosamente, el lobby no tiene filtro por proveedor. En cambio, sí cuenta con un buscador por palabras en el que se puede escribir el nombre de un proveedor particular. Ahora bien, este buscador puede ser difícil de encontrar, ya que se encuentra en el menú lateral izquierdo y no en la parte superior de la pantalla, como ocurre habitualmente.
De todas maneras, la selección de tragamonedas de Casino Estrella es correcta y la mayoría permite jugar en versión demo. También hay que destacar que hay una sección de crash games, un nuevo tipo de juego de apuestas con formato arcade.
Por otra parte, quienes busquen juegos de mesa encontrarán variantes de blackjack, póker, baccarat, juegos de dados y ruleta, que van desde lo tradicional hasta lo más moderno.
Los juegos más realistas de Casino Estrella están en su sección de casino en vivo. Aquí, los jugadores pueden participar de partidas con crupieres reales en cualquier momento del día. ¿El juego más destacado? Una ruleta en vivo en español, cortesía de Evolution Gaming.
Por último, la mayoría de los juegos también está disponible en la versión móvil. Los jugadores que quieran jugar Casino Estrella móvil, solo tienen que acceder a la página del casino en el navegador web de su celular o tablet.
Compromiso de Casino Estrella con el Juego Responsable
En términos de juego responsable, Casino Estrella se limita a brindar lo mínimo indispensable. Si bien su página dedicada al juego responsable está en idioma español, no comparte demasiada información ni tests de autoevaluación que permitan detectar los síntomas de un juego problemático.
Por otro lado, a Casino Estrella le falta ofrecer más herramientas de límites personales y la de chequeo de la realidad, las cuales son de gran utilidad para aquellos jugadores a los que les cuesta asumir que tienen un problema con los juegos de apuestas en línea.
Atención al cliente en Casino Estrella
Ante cualquier duda, lo mejor es recurrir a la página de FAQ, pues la respuesta ya está allí, disponible al instante. Por supuesto, ninguna sección de preguntas frecuentas puede resolver todas las dudas posibles ni aquellas muy específicas, pero Casino Estrella se acerca bastante. Este casino ofrece una página de FAQ muy completa donde responde cuestiones relacionadas con cuentas, depósito, retiros, documentación, etc.
El servicio de atención al cliente funciona las 24 horas del día, los siete días de la semana. Además, se lo ve muy activo; contestaron incluso a casi todos los comentarios que han dejado los jugadores y que pueden verse hacia el final de esta página.
También vale la pena destacar que el servicio de chat en vivo permite hacer consultas en español (mediante un traductor automático), algo muy práctico para jugadores de América Latina. Alternativamente, los jugadores pueden enviar un correo electrónico al casino y esperar la respuesta que, en la mayoría de los casos, llegará en solo unas horas.
Quejas
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Casino Estrella has all of the great games you can ask for and they are supplemented with good exciting bonuses. Speaking of bonuses, the requirements aren’t actually too high so it’s cool.
Transactions take too long and it’s worrying. I really wish there are so much more reassurance that I can get my money sometime soon past the 24-hour limit. Fixing this issue can take Casino Estrella so much more for gamblers like me.
Casino Estrella is a good 8 star casino.
It fulfills most of the 5 important things, a good casino needs. But there is space for improvement.
- Great selection of slot games, that don't lag!
- Fast verification (took me less than 48 hours), but they need more specific documents than other casinos (for example: My bank statement wasn't good enough, because my bank doesn't colorize the printed paper, so I needed to get an additional letter from my bank).
- The withdrawal was fast (around 24 hours after verification), but the 1.000€ per day limit is way too low. My 3.000€ win is split in 3 installments, which shouldn't happen with withdrawals under 10.000.
- You can set individual daily/weekly/monthly deposit limits on your own.
- The chat is very friendly.
In total, it's a very good casino that can be recommended.
But there are some points that needs be improved.
Dear GOTTESMISSIONAR, We really appreciate you taking the time out to share your experience with us. Before any further do, congratulations on your winnings! :) Thank you for all the complements mentioned and certainly, with your help and feedback improvements will come along. It is good to hear that you like the design and game selection we have on offer though! Looking forward to having you around. Meanwhile, I wish you a lovely day & be safe! Best Regards, Sam CasinoEstrella Team
Good games with many slots and table games. They got NetEnt games, which is cool. I played here like five times but I think I’ll not play here again because everything is complicated.
Casino Estrella is the most disappointing online casino I’ve ever played. I just wasted my time and money for a troublesome casino. I can’t believe that I lost sleep for this casino. Not user-friendly and totally irritating. The withdrawals are very slow. I have to wait for many days before receiving my wins. I really don’t like waiting, I want everything at once. I came here to play and have fun but these guys behind this casino are ruining my day.
Dear Super Clarke We really appreciate you taking the time out to share your experience with us. We are very sorry that we did not exceed your expectations as a Casino, or either on the Payout time-frame. However, We're pleased to congratulate you on your winnings generated on CasinoEstrella. Furthermore. we are willing to review your case and check carefully what happened. Our Financial Department & Verification Team is always working around the clock to provide better ways to please our players and have those sorted in record timing. Kindly contact our support by email ([email protected]) informing your full name & email address which you have registered with us. Please address the email to "Sam" and I will analyze your case personally and make sure we work on an instant solution or prevent this from happening again. Once again, we appreciate your feedback. Hope to see you at our Casino, again. Best Regards, Sam CasinoEstella
Disgusting experience playing here as they offer gambling in Spain.
I am in a gamblers self-exclussion national list called General Register of Gaming Access Bans (RGIAJ). As per the Spanish Law (Ley 13/2011, de 27 de mayo, de regulación del juego) they were obliged to cross check my data in the list and never accept my registration.
They operate in Spain with a Curaçao license that is not valid to offer gambling services in Spain.
Dear Crawfall, I inform you that our Group has one of the Licenses regulated under the respective laws of Curaçao eGaming, holder of Master Gaming License CEG-IP / 2014-0112, This specific license allows us to operate on selected destinations. I take the opportunity to remind you, one of the Brands Managed by the same group was not affected by your complaints or online threads, as you simply stated by your last correspondences, as you have received your withdrawal of 1.500€. That certainly proves the license we hold has nothing to do with your intentions as we are trusted and respectful towards our players, business & responsibilities no matter the path you choose. We are very proud and grateful for the business we offer and the joy shared with our players. We wish you the best in the future. Regards, CasinoEstrella Team
Good games. Ok verification time, 1 Day. Very friendly support and chat.
Payout takes forever. Made a withdrawal sunday to my creditcard. Got a mail next Day saying I need to use bank transfer. I made a new withdrawal to bank transfer monday. Wednesday my payout was still pending. Send them a mail, Got a fast and very friendly reply that They where Sorry for the delay, but They would speed it up. 5 hours later nothing new, I send another mail. Then I Got the message that bank transfer will take up to 72 hours. Ok, no prob. Now its more than 75 hours since I asked for my funds and now They tell me it will take up to 5 more days! The support is all very friendly, but it seems like They don't wanna pay.
Dear MA1969 We really appreciate you taking the time out to share your experience with us. We are very sorry that we did not exceed your expectations on the payout timing. Having that said, we are willing to review your withdrawal and check carefully what happened. Kindly contact our support by email ([email protected]) informing your full name & email address which you have registered with us. Please address the email to "Sam" and I will analyze your case personally and make sure we work on an instant solution. Once again, we apologize for the delay in your payout. Best Regards, Sam CasinoEstella
Good interface
Nice range of games
Withdrawal process, while not fast, wasn't complicated
Bad bonus package, compared with other casinos
Sometimes glitchy games (but could have been just from my experience)
Thank you so much for your kind words, Gaio. We really appreciate you taking the time out to share your experience with us. Our Marketing Department is working around the clock to bring more bonus and advantages to all of our Customers. Currently, we have a Jackpot Race, a Treasure Hunt, Monday Spins and of course our Welcome Bonus. Stay with us and shortly some new Promotions will be released. We look forward to having you again with us! Boa sorte! Cumprimentos, Sam CasinoEstrella
Copy of casino extra. Worse even. Still got netent, fast to play.
All of it. Typical white label with bad offers sent via email, not for vips. Nothing there, slow to pay. Seems to look for excuses not to pay winnings on time. Takes at least 7-10 days to get paid when requesting.
HI CASINOBOY. It seems you were not happy with our casino, due to the many bad reviews you made. We do validate withdrawals in 3 days, then, depending on your payment method, it can be instant or it can take up to 5 working days. Should you give us your email address, we can have a look at your account and assist you the best way possible. Kind regards, Franck, CasinoEstrella Team
I've found casino-estrella has respectable bonuses and occasional promotions which they could have more of. Other than that, I find it to be a very average casino with its mediocre selection of games.
Hi CISEAGL, Thanks for this review and those 8 Stars ! We are happy you enjoyed our bonuses & promotions, more will be coming very soon! Also, we do not understand your comment about our game selection! We have 6 different providers for the live games, and more than 105 tables, with different buy-ins & tables. Our slots selection has 8 different providers, with more than 780 games that you can play on the site. Finally, there are 5 different providers for the non-live casino games, and more than 60 tables, including the scratch games. Should you have any request regarding our games selection, feel free to email us and give us your feedback, it will be much appreciated. Kind Regards, The DublinBet Team
- Selection of games are good
- Many slots and live casino games
- TV live games
- Super slow withdrawal processing. Players don't like to wait more than 24h to receive the winnings.
- Live chat Customer support is not available 24/7.
- Super high wagering requirements
- Site design is not user friendly
Hello WILUHOXECA, Thanks for this review. We have indeed more than 10 different providers, which allows us to have many different games on our site. We understand that the withdrawal delays are not ideal for you, but we are very clear about this, either on our site or here, on askgamblers. We couldn't find your account, if you have any queries, feel free to come on our live chat. This live chat is open everyday from 11am until midnight (CET).You can assure this on our " Customer Service" tab. You can send us email 24/7, we do answer them all the time. Our wagering requirements are equal to a large amount of online casinos, this is an online casinos specificity. Regarding the not user friendly site, this is the first time we have a bad feedback on our new interface. We changed it few months ago, and most of our customer like it. Should you give us any feedback, we can forward your opinion to our technical team. Best regards, The CasinoEstrella Team
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Estrella Shines Bright In The Dark, But Costs a Bit More To Shine.
Casino Estrella caught my sparkling eyes with their attention-grabbing welcome bonus which is a 100% match bonus up to $75 plus 100 free spins divided into 20 for 5 days. The wagering involved had 30x for deposit + bonus.
I went on to take the cool plunge and deposited the minimum $30 via Interac. However, I was a bit surprised when the amount was processed in US dollars, costing me around $42 CAD. What was once a small price to pay became a bit more costly, I figured.
With my bankroll topped up and matched which can be claimed separately via the bonus section (clicking the bonus information/super points too goes there as well), I had my sights set on the Air Dice leaderboard contest in my forum for the chance to win a share of EUR prizes.
Using welcome bonus on Estrella, I hit the slots hard for hours, chasing those high multipliers. Book of Bloodlines and Curvy Corsairs (that one's a real saucy slot! 170 free spins total upon a bonus trigger lol) treated me well with 159x and 113.2x hits respectively. Unfortunately, it wasn't enough to crack the top 3 on the Air Dice leaderboard, with the leaders racking up insane multipliers of 896x, 422.4x and 238x. Maybe next time!
While I didn't take down a leaderboard prize, the welcome offer on Estrella itself was quite rewarding. I appreciated that the 100 free spins were split into 5 daily instalments of 20 each into 5 different slots. It's nice to space them out in case Lady Luck decides to play around for a few days.
Another perk at Estrella is their super points store. You can redeem rewards starting at just 5,000 points for 5 free spins, all the way up to 50,000 points for 50 free spins. It's a great way to extend your play without further deposits. It is a lot of points to accumulate
from such gameplay though.
Overall, Casino Estrella is a refreshing online casino with good game variety and promotions. Be wary as the minimum deposit processed is in USD so it cost me a tad more for us from the "north" (whispers: just across the border). But the quality of offers and the ability to be able to claim these bonuses separately as opposed to having the bonus added automatically altogether makes it a worthwhile nomination for consideration!
I don't know why my account is in USD or perhaps upon registration that was the only option I don't remember but playing on Casino Estrella would question myself if I should come back for another chance.
The 50,000 SP for 10% reload is quite questionable. Not sure if this is wager-free or if it comes with wagering requirements. If I did rack up 50,000 SP it would be on either the 50 free spins at 40k SP or the 5 EUR in bonus money for the same SP price.