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Restricted: Box24 Casino is restricted in your country, please try these instead:

Box24 Casino

6.63
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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Box24 Casino review

  • US players accepted
  • Features several slots, as well as some table games and video pokers
  • 24/7 support by live chat and email
  • Secured with SSL
  • Proven fair by independent audits
  • Players from many countries are prohibited
  • No instant-play version available
General info & Latest Promos
Website http://www.box24casino.com
Established 2009
Owner Deckmedia N.V. Casinos
Casino Promotion Box24 Casino: 200% Bonus on Your First Deposit

Box24 Casino is a downloadable online casino that features an elegant theme and several different games. It uses the Topgame software platform, which offers a number of slots, table games, video pokers, and specialty games. The casino is managed by the Deckmedia group and holds an official online gaming license from the jurisdiction of Curacao.

Restricted Countries

Unfortunately, Box24 Casino is unable to offer games to players who live in Afghanistan, Aruba, Costa Rica, United Kingdom, United States and many more. Check out our restricted countries section for full list.

Games

Box24 Casino offers a wide range of slots for all types of players. They are split into two main categories: three-reel classic slots and five-reel bonus video slots. Unlike most casinos, Box24 Casino has a nearly equal balance of the two types. Among the most popular video slots are Diablo 13 slot, Cool Stone Age slot, Lucky Fishing slot, and Bee Land slot. Classic reel lovers can choose from games like Bankroll Reload slot, Red Chili Hunter slot, Fruit slot, Wild Sevens slot, and Tropical Punch slot.

The table games at Box24 Casino include some of the most popular ones in land-based casinos. Roulette players can choose from either Roulette Crystal or Electronic Roulette, both of which use favorable single-zero rules. Blackjack players can choose from Royale Blackjack or Multihand Blackjack. Other games include Casino War, Mini Baccarat, Keno, and Weed Whacker.

The video poker selection at Box24 Casino is fairly small but contains the most commonly played variants. These are Jacks or Better, Deuces Wild, Joker Poker, and Deuces and Joker. Each of these games can be played at a wide range of bet denominations.

Support

Players have access to a team of support professionals 24/7 at Box24 Casino. The most convenient way to get help is through the live chat feature. This can be accessed from the casino software or directly on the Box24 website. Alternatively, players can send an email to the appropriate department for a particular inquiry.

Security and Fairness

Box24 Casino takes player safety very seriously. The casino utilizes 128-bit SSL encryption technology to prevent people from seeing your sensitive data as it travels to the casino server. Box24 also features a privacy policy to protect you from third parties buying your information.

The Top Game platform has been proven fair through several independent audits throughout the years. While Box24 Casino does not provide full audit information, they do welcome players to inquire about their own play history, giving you the data you need to make sure that you're getting a fair game.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Andorra
    • Anguilla
    • Aruba
    • Asia
    • Australia [1]
      • New South Wales
    • Bermuda
    • British Indian Ocean Territory
    • British Virgin Islands
    • Burundi
    • Cambodia
    • Cayman Islands
    • Chad
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Costa Rica
    • Curaçao
    • Czech Republic
    • Denmark
    • Eritrea
    • Falkland Islands
    • Gibraltar
    • Guinea-Bissau
    • Haiti
    • Iraq
    • Ireland
    • Israel
    • Italy
    • Montserrat
    • Myanmar [Burma]
    • Netherlands
    • North Korea
    • Pitcairn Islands
    • Romania
    • Saint Helena
    • Somalia
    • South Georgia and the South Sandwich Islands
    • Sudan
    • Syria
    • Tajikistan
    • Turks and Caicos Islands
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

Box24 Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
ByaAH 2 reviews
Sweden
Message
Reviewed on July 24. 2018

LIKED

Clean website that is easy to navigate through.
Other than that, nothing more possitive.

DISLIKED

The Terms & conditions are awful.
Dont get fooled by the bonuses, there are so many rules before you can withdraw. More than average.
Live chat is bad. The support stops replying randomly.
Depositing is a pain in the ***. Theres big problems trying to deposit with a mastercard. The support wont fix it and they want me to use bitcoin...
If you somehow manage to complete the wagering, the withdraw time is a long time and you will stumble upon many problems. For example the very bad verification system.
There are casinos that are way better than Box24Casino.
BOX24 CASINO REPLIED ON JULY 31. 2018
Hello,

We hope this message finds you well!

We would like to let you know that in case you prefer to play without wagering requirements or bonuses altogether, we also offer our members the cashback option, that allows them to play with pure cash, restriction free, at any given point. To opt in, you simply need to ask for this perk on Live chat.

In regards to your deposits and withdrawals, the reason why our colleagues recommended Bitcoin is because it is the fastest any way you look at it. Should you cash out via Bitcoin, the funds hit your account within 30 minutes from being approved, so you can enjoy your winnings as soon as possible.

Should you prefer to use other method, we have alternatives that you can ask about on Chat or simply check our Banking page, where you can find them listed.

Since unfortunately we were not able to locate your account, we would like to invite you online to give the games another try and ask for a personalized bonus plan that will surely get you on the winning streak.

Kind regards,
The Box 24 Casino Team
Viceroy888 4 reviews
Iceland
Message
Reviewed on May 6. 2018

LIKED

Has a decent variety of game providers but nothing special, they have a good loyalty system. but if you get anything from them such as a free bonus balance you won't be able to withdraw anything more than 100 eur if you beat the wagering.
This of course excludes real money balances but none the less it's kind of terrible.

DISLIKED

I started playing on box24casino a month ago or so starting with a small deposit, they offer big deposit bonuses but don't be fooled by that, if you decide to use their deposit bonus it will be very difficult to complete the wagering on it and they will also block many slot providers when you have a bonus balance. After learning that I decided not to get the bonus offer and just started playing with my real cash balance deposit. After getting some lucky wins I was up to something like 1300 gbp balance and tried to withdraw it. After getting my documents verified which took 2 days or so I tried to withdraw but they stalled it so much that I had to wait and wait and after the third or fourth day of the withdrawal pending I of course reversed the withdrawal and played with my balance losing it all in the end.

They could have done better. I asked the customer support to lock my withdraw so I couldn't reverse it but that wasn't an option apparently, I also asked them if they could exclude me for a few days but I had to email them to do so.. which I myself am to blame since I didn't want to bother with that and in the end didn't.

I strongly urge other's not to use this casino even though this was partially my fault however, what's even worse is that after losing the balance they urged me to deposit more trying to offer me crazy bonuses. I can't say I will ever play again on 24boxcasino after this.
BOX24 CASINO REPLIED ON MAY 7. 2018
Hello,

Please note that we tried to locate your account so that we can see what exactly happened and make sure that from now on, should you decide to give us another chance, you will have an enjoyable experience on our site.

We would like to kindly ask you to contact us through a private message to let us know what your username is and we will look into it right away.

In the meantime, we hope to see you online and we wish you the best of luck on the games!

Kind regards,
The Box 24 Casino Team
poloyolo19 1 review
Canada
Message
Reviewed on April 6. 2018

DISLIKED

I've had nothing but poor experience with this casino in terms of customer service. The live chat is ridiculous and on multiple times I've been spoken to in an extremely disrespectful way... for example "you need to help me help urself" They don't even use proper grammar or social etiquette. I also asked to close my account and wasn't taken seriously. They say they stand behind "responsible gambling" but don't respect players requests to access this. It took two days to get an email response because live chat can't help with closing accounts/setting deposit limits! In the end they emailed me some sob story about how they care about players and offered me a bonus not to close. I have not deposited since. Don't use this casino/ not worth it!
BOX24 CASINO REPLIED ON APRIL 12. 2018
Hello Poloyolo19,

Please note that we tried to locate your account so that we can see what exactly happened and make sure that from now on, should you decide to give us another chance, you will have an enjoyable experience on our site.

We would like to kindly ask you to contact us through a private message to let us know what your username is and we will do anything in our power to make sure that all your needs are met.

In the meantime, we hope to see you online and we wish you the best of luck on the games!

Kind regards,
The Box 24 Casino Team

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