Box24 Casino

i enjoys the video slots games - megaways games and the daily bonuses and other promotions they offer, colorful that you can make it full screen.

I dislike there wiring process for withdraws. it will takes up to 7 to 15 days to receive your wining funds. it should never take that long according to my Bank. I live in Canada. its amazing that they take your funds asap and they tend to always want to verify you every 3 months, crazy. And they can be a bit cross with you when you ask them. Why it's taking lo long. Really wish they would upgrade their system for withdraws to be faster and better options offered.

Lots of Free Spins and Good Gaming Graphics. Fast approval of Documents.
I received my first pay out USD100. AT first i have doubt received the payment it already takes more than 3 weeks before i received the payout. Finally received the payout.

Thanks Box24Casino

Delayed payment, it takes more than 3 weeks before i received the pay out. First they said payment it was not successful on my Neteller account. 2nd they asked for my Ecopayz account but payment not successful again. Now finally i received it on my Neteller account..

Box24 Casino

6 years ago

Hello,

We hope this message finds you well.

We apologize for any inconvenience caused by the delay and we are happy to know that the winnings reached you well. Please keep in mind that you can always check any information regarding your withdrawals on chat or via email with the Accounting team, we will always make sure that the funds reach you as soon as possible.

We are looking forward to seeing you online soon and we wish you the best of luck with the games!

Regards,
Box 24 Casino

Box24 plays a very interesting role.
Cashback up to 15% for loyal players.
The casino has races that then free spins.
Rich promotions.
VIP Levels.
It is a place that offers a lot of fun.
I have never made an advance yet, but more than once a week I get free spins.

For the time being, I'm only testing this casino and I have no negative experience. We think we'll put in and then it turns out that this casino really works.

Box24 Casino

6 years ago

Hello,

Thank you for choosing our website and thank you for your feedback, we are very glad to hear that you are enjoying the games, tournaments and promos.

Please know that we are constantly adding new and exciting games to our portfolio, as well as perks that can be claimed for your account and that are meant to bring you one step closer to winning big.

Come on chat and ask your account manager how to enable them for your account, we are online 24/7.

We are looking forward to seeing you online.

Kind regards,
The Box 24 Casino Team

Fast to be verified. First time play 24box, already can withdraw same day.
Customer service are nice. 800$ withdraw for a first time on 24box. Cool site, send the good document, 20min your good to go get verified. First play after dare will be no problem to withdraw. Keep on going 24box, you are nice and you got nice bonus but I dont use, I dont like waging

Box24 Casino

6 years ago

Hello,

Thank you for choosing our website and thank you for your feedback! We are glad to hear that you are enjoying the games and your winnings.

In case playthrough is not your cup of tea, we also have cashback offers that you can opt for to be able to cash out any time you score a win, wagering free.

Don't forget to check out the Loyalty program too, as it offers a hefty cashback bonus every Monday!

Best of luck with the games and see you online soon!

Kind regards,
The Box 24 Casino

Just the inconvenience of playing online.Thats about it!!

I have spent enough hours in box24 playing live BlackJack and computer generated BlackJack, to tell everyone of you how it is. Lets start with bonuses, they seem very attractive but if you do the calculations your bankroll would have to be around 25k, just an example I was offered bonus of 1000 but to get that you would have to wager it 25000 times before you could even get it, and secondly you have about 7 days time to complete the wagering process, so with normal deposit of 1000 as you would normally start the game with you will never come even close of getting that bonus.
Free Spins same thing, say you win 100 using your free spins you will have to wager that amount about 30 times before you could get it, time limits apply too.

Dealers - they must work very long hours, they are tired,falling asleep at the table, making mistakes and dropping cards and for their mistakes you are loosing your money when you ask for help when the DEALER made mistake first of all you are asked for the "screen shot" of that game, the screen shot is meant to be transferred to TECH support, and thats it you will never hear from them or simply they will reply "we found nothing out of ordinary". You will also randomly out of nowhere loose connection to the casino resulting in loosing your bet and once again Tech support will find nothing out of ordinary.

DEPOSITS- you will find that deposits are very quick however you will find also that your bank will hit you additional fees for depositing money into your Box24 account, because sometimes you will have to deposit in US dollars. And you can deposit as many times as you like and none will ask nothing, but when it comes to WITHDRAWAL than you have to proof the ownership of your card, proof this and that, but why don't they proof everything before you start playing in Box24. You can open an account and start playing in 15min and deposit thousands and none will care or ask you a thing but try to withdraw 100 you will have to tell them pretty much everything about yourself.

And last thing I want to write about Just few weeks ago I wanted to withdraw 4k, I needed to proof the ownership of my credit card, yep all good I did everything what they wanted from me, time went by no money landed in my bank account, the Box24 reversed the withdrawal without even contacting me, letting me know, or whatever, than I knew because they have your money in their hands they HAVE YOU BY THE BALLS they can do whatever they want, whatever suits them the best, in case of problems its they word against yours, by all odds you have to part with your funds one way or another.
So whoever is reading this and you like to play casino, professionally or just for fun, you are much better off playing in real brick and mortar casino at least there you have fair chance of winning, and if you are loosing you take your money and you can leave, any problems will be resolved on the spot.

Stay away from BOX24

Box24 Casino

6 years ago

Hello,

We hope this message finds you well.

First off, please know that we always appreciate all feedback that we receive, as it helps us understand what our members enjoy on the website and what can be improved (if necessary).

To address your first concern, please note that all bonuses that we offer come with a wager requirement that needs to be completed in 7 days in order for you to be able to request a withdrawal from that particular bonus. Any bets made during the wagering timeframe count towards this, so your starting bankroll does not need to be equal to the total wagering requirement.

In order to meet the expectations of members that prefer to play wager free , cashback deals are also available for any deposit that you make, and they come in addition to the 15% loyalty cashback that you receive every Monday (for all deposits made in the previous week that you did not have a withdrawal in). This is our way of giving back and making sure that you can always give the games another try, wager free, restriction free, limit free.

Regarding the dealers of live casino games, we would appreciate if you can share with us some more information so that we can check with the game provider and make sure to fix any issue that you might have encountered. As stated in the game rules, in case there is an issue with a particular round, that round gets cancelled and your bet is refunded to your balance.

Lastly, in order for you to be able to request a withdrawal you need to verify your account. This is a mandatory step, followed by all members, in order to ensure the highest security level. Keep in mind that this is a process that you only need to complete once. All you need to do after that is make sure that all documents on your account are up to date when requesting a withdrawal. You can always check the status of the documents on your account or on live chat, where support agents are available 24/7.

We would like to invite you to give the games another try and also to contact your Account Manager on chat for a personalized cashback plan. He will have the best ready and we are sure that it will bring you the best of luck.

Kind regards,
The Box 24 Team

I like the games. They are great. My verification process... well it went quick except that they refused the screen shot of the bank statement and requested the one from the bank but I understood. Withdrawal... well I withdrew on 9 December which was Sunday and got it in my ecopayz account on the 12 so that was not so bad. Customer service was good also.

Box24 Casino

6 years ago

Hello,

Thank you for your feedback and congrats on your winnings!!!

We are happy to know that you are enjoying the website and the games and we would like to invite you to try the 5th Street Winter Race Championship, we are sure you will have a lot of fun and score some nice wins!

Kind regards,
The Box 24 Team

I have to say my verification process was quick and painless and the customer service was wonderful. Depositing was also a breeze. Great fast loading games.

I have never ever won since playing here. I just keep depositing, spinning, losing, depositing, spinning, losing... never really had a chance to experience the withdrawal process.

Box24 Casino

6 years ago

Hello,

We are happy to hear that you are enjoying the games and the website and we just want to let you know that our support team enjoys talking to you as well and is always happy to see you online.

We all know how it might get tough when the tables don't seem to turn to our favor, but we are confident that as long as you are enjoying your time online, winnings will also come your way. What's important is not to let this bring you down and have fun.

To get you back on the right track, we added a set of free spins to your account and you can already give them a try, as they are already available. Our chat team is also ready with some amazing deals to get you ready for your first withdrawal.

Looking forward to seeing you online soon.

Kind regards,
The Box 24 Team

This casino should be avoided at all costs. They have vague bonus policies which they twist to decline pay outs. Trying to withdraw from bonus money is even worse, they don't notify you, ever, and instead put the money back into your account for you to go through the entire process again, each time taking around a week. Eventually they will tell you that you need to deposit in order to pay out, but won't confirm if you have met their other ridiculous conditions, so once you have given them even more money, will find yet another reason to decline.
Avoid this casino - so many other casinos worth visiting over this one

Box24 Casino

6 years ago

Hello,

We hope this message finds you well.

We have looked into it and we noticed that you had approved withdrawals on your account and we are sorry to hear that your latest withdrawal request was not approved.

Please note that as long as the account is in good standing and all rules are followed, the withdrawal process will always run smoothly. In this particular situation we found that since you were trying to cash out winnings issued from a free chip, your account required at least one deposit made within the last 5 days before making the payout request.

For more information about the aforementioned rule, please refer to our Banking page or contact us on Live Chat, we are online 24/7 and we would be more than happy to help you with any information that you need regarding your account.

We are looking forward to seeing you online.

Kind regards,
The Box24 Casino Team

I do like the variety of games. And that's where the positives stop.

After signing up, I had a few guess the game emails and free spins.
At one stage had played through everything that was required to withdraw only to find out that because I hadn't deposited I was playing with complimentary credits to check out other games within the site.
So I decided to make a deposit and now all help from 24/7 has stopped.
I no longer receive free spins or guess the game emails.
All in all very rude, disrespectful.
Can't believe anyone would want to play at this casino.

Box24 Casino

7 years ago

Hello,

Thank you for getting in touch with us.

Please note that we tried to locate your account in order to see what exactly happened and we would really appreciate it if you could let us know what your exact username is through a private message.

Also, please note that free spins are sent to all customers that are eligible to receive them, so should you provide us with your username, we will be able to investigate exactly what the situation of your account is. Another option would be to come on Live Chat and let your Account Manager know that you want to receive our newsletter, they will be more than happy to assist you.

Should there be anything else that we can help you with, please do not hesitate to let us know, we will definitely do everything in our power to help you enjoy the games.

Kind regards,
The Box 24 Team

Clean website that is easy to navigate through.
Other than that, nothing more possitive.

The Terms & conditions are awful.
Dont get fooled by the bonuses, there are so many rules before you can withdraw. More than average.
Live chat is bad. The support stops replying randomly.
Depositing is a pain in the ***. Theres big problems trying to deposit with a mastercard. The support wont fix it and they want me to use bitcoin...
If you somehow manage to complete the wagering, the withdraw time is a long time and you will stumble upon many problems. For example the very bad verification system.
There are casinos that are way better than Box24Casino.

Box24 Casino

7 years ago

Hello,

We hope this message finds you well!

We would like to let you know that in case you prefer to play without wagering requirements or bonuses altogether, we also offer our members the cashback option, that allows them to play with pure cash, restriction free, at any given point. To opt in, you simply need to ask for this perk on Live chat.

In regards to your deposits and withdrawals, the reason why our colleagues recommended Bitcoin is because it is the fastest any way you look at it. Should you cash out via Bitcoin, the funds hit your account within 30 minutes from being approved, so you can enjoy your winnings as soon as possible.

Should you prefer to use other method, we have alternatives that you can ask about on Chat or simply check our Banking page, where you can find them listed.

Since unfortunately we were not able to locate your account, we would like to invite you online to give the games another try and ask for a personalized bonus plan that will surely get you on the winning streak.

Kind regards,
The Box 24 Casino Team

Has a decent variety of game providers but nothing special, they have a good loyalty system. but if you get anything from them such as a free bonus balance you won't be able to withdraw anything more than 100 eur if you beat the wagering.
This of course excludes real money balances but none the less it's kind of terrible.

I started playing on box24casino a month ago or so starting with a small deposit, they offer big deposit bonuses but don't be fooled by that, if you decide to use their deposit bonus it will be very difficult to complete the wagering on it and they will also block many slot providers when you have a bonus balance. After learning that I decided not to get the bonus offer and just started playing with my real cash balance deposit. After getting some lucky wins I was up to something like 1300 gbp balance and tried to withdraw it. After getting my documents verified which took 2 days or so I tried to withdraw but they stalled it so much that I had to wait and wait and after the third or fourth day of the withdrawal pending I of course reversed the withdrawal and played with my balance losing it all in the end.

They could have done better. I asked the customer support to lock my withdraw so I couldn't reverse it but that wasn't an option apparently, I also asked them if they could exclude me for a few days but I had to email them to do so.. which I myself am to blame since I didn't want to bother with that and in the end didn't.

I strongly urge other's not to use this casino even though this was partially my fault however, what's even worse is that after losing the balance they urged me to deposit more trying to offer me crazy bonuses. I can't say I will ever play again on 24boxcasino after this.

Box24 Casino

7 years ago

Hello,

Please note that we tried to locate your account so that we can see what exactly happened and make sure that from now on, should you decide to give us another chance, you will have an enjoyable experience on our site.

We would like to kindly ask you to contact us through a private message to let us know what your username is and we will look into it right away.

In the meantime, we hope to see you online and we wish you the best of luck on the games!

Kind regards,
The Box 24 Casino Team

I've had nothing but poor experience with this casino in terms of customer service. The live chat is ridiculous and on multiple times I've been spoken to in an extremely disrespectful way... for example "you need to help me help urself" They don't even use proper grammar or social etiquette. I also asked to close my account and wasn't taken seriously. They say they stand behind "responsible gambling" but don't respect players requests to access this. It took two days to get an email response because live chat can't help with closing accounts/setting deposit limits! In the end they emailed me some sob story about how they care about players and offered me a bonus not to close. I have not deposited since. Don't use this casino/ not worth it!

Box24 Casino

7 years ago

Hello Poloyolo19,

Please note that we tried to locate your account so that we can see what exactly happened and make sure that from now on, should you decide to give us another chance, you will have an enjoyable experience on our site.

We would like to kindly ask you to contact us through a private message to let us know what your username is and we will do anything in our power to make sure that all your needs are met.

In the meantime, we hope to see you online and we wish you the best of luck on the games!

Kind regards,
The Box 24 Casino Team

-Good bonus-
-Nice Website-
I played a lot of games without any issues

- Very Slow verification times!
- Poor customer service! Sometimes they wont bother answer back to your emails..
- If you are a bonus hunter, when you are opening the scatters, take a lot of screenshots before and after just in case your balance is missing.

I have made a complaint on AskGamblers but my case was being rejected because I didn't have any solid proofs.

Box24 Casino

7 years ago

Hello,

We have looked into this matter and found that your emails have been answered with information about the documents that you still needed to provide our Security department for a full verification.

We also noticed that you decided to put the available balance on your account into play.
Should you have any other questions or concerns, please do not hesitate to let us know and we will check your account right away.

In the meantime, we are looking forward to seeing you online and we wish you the best of luck on the games!

Kind regards,
The Box 24 Casino Team

Box24 Casino is casino which offer video slots from Pragmatic Play (Topgame) software provider. I can say that I do not like this kind of game very much and I played them only a few times with no deposit bonuses.

Talking about no deposit bonuses I registered at this casino after I saw some promotion of no deposit bonus around the internet. I thought why not, it is a free chips. After I visited their site I saw they also offer instant mode for playing. But I downloaded their software and created account.

After registration was completed, I logged in and I started to play. I had only small winnings and to be honest when I take no deposit bonuses I do not expect anything. It is really hard to cash out from no deposit bonuses, all bonuses has high wagering requirements. But it is good to see how the casino looks like, what kind of games they offer, how friendly is support and things like that.

I never made any deposit here because i do not like to play Topgame video slots with my own money. I never had any really big win at this video slots and this is the reason why I do not like them. They only took the money.

Otherwise I think it is a decent casino. Maybe some players like to play Topgame video slots with their own money, but I am not that kind of person. I think I could trust them because this casino has not many complaints. It has also quite good ratio here if I compare it to some other Topgame casinos. I will rate Box24 Casino with 6 stars. I did not really enjoy here because I lost the bonus chips really fast. They could offer live chat support, a thing which bothered me.

I have never been fan of the Top Games slot but seeing free chips in all of those casinos, of course I wanted to try. I didn't like seeing few complaints, specially not resolved, but being part of the Slotocash group of casinos I though I could give it a try. Box24 Casino is established in 2009 with Curacao licence and just because they were sister casino to Miami Club Casino which is trustable casino on line that way I decided to give it a try.

They were giving 24 euros free chip as a welcome offer with wagering of X 50 the no deposit bonus. I have to say I am not that into Top Game slots, but as any player I have few favorites, just because this was not first time playing in Top Game casino... I download the casino, actually I always download Top Game casinos, thinking it's more easier to navigate the site.

After I opened an account I didn't have the 24 euros free chip, so contacted the live chat support, which I must mention, in every Top Game casino I have played the live support is a bit slow, till you get answer from them. I was informed that I need to fill all my info in the my account page, so that way I will get the free chip.

After I done that the live support add me the bonus and was ready to start wagering it. As always I really don't have any luck in this Top Games casinos and the same counts for Rival too, so sometimes I wonder, that maybe I do not know how to play their slots or that games are just not for me. I played Sugar Rush slot, even triggered the free spins round, but all for nothing. I waste my free chip in few minutes I think, so more time I spend of creating my account then playing in their casino.

I have never deposited there, actually never made any deposit in any Top Game casinos and the reason is the their cash out time frame, I just stick to my favorite casinos, which will pay you in couple of hours.

Box24 Casino is very well known Topgame powered casino and was established back in 2009. You will not find many complaints against them and this casino could be your choice if you like Topgame slots. It is a sister casino with Spartan Slots, Black Diamond, Uptown Aces, Miami Club, Sloto Cash, Desert Nights and Slots Capital Casino and I have an account in each one of them. I don't play often, only if I receive some free chip via email.

When I logged back into the casino it was in the Instant Play mode and I can tell I really wish there isn't Instant Play mode at all if I can't access all the games from it. I can’t download all the time because I don’t have that much space and it becomes boring to keep deleting things from my memory. I don't like the background music when you enter the lobby. You will be offered at least 500 percent bonus from live support and it is nothing unusual for Topgame and Rival casinos. 25x wagering and no max. cashout. Or you can get 15 percent cashback with no wager on. This sounds great to me, I don't know about you though. If you wanna try out this casino, this would be a great offer for newly signed up members. Min.deposit in order to claim this offer is 25 dollars and you get 125 to play with x 25 wager or playthrough.

They hold Curacao license which is not my favorite, because Malta license is the one I trust. If we talk about Topgame and my favorite games, well there isn’t many of them for a very well known reason, graphics, payouts etc. I would definitely play Carnival of Venice, Diablo 13 Lines, Fandangos maybe, no, really no, reminds me so much of DOA! Summer Party as perfect, intro into the upcoming summer. Yeah, I would play Safari Heat but it is Playtech, not Topgame, sorry. Ok, I must try Shia Safavids I just saw that game, sounds very attractive to my ear.

Box24 casino is based on Top Game software, which is not my favorite software but I saw that they offer 40€ no deposit bonus with 40x wagering and signed up.
When I entered my bonus code from askgamblers, I was told that it's an invalid code.

So I contacted the live chat to ask what's the reason for that. I explained the situation to the chat person and I was given the same answer, when I asked, why the code is invalid, is it expired or what, they answered "it's on a 3rd party website with whom we're not affiliated ". Then I asked, if they have any kind of ND bonuses and I was given a 25€ welcome chip, which wasn't cashable and was only to try their games. To add, the support wasn't nice at all, the answers were very uninterested and short.

Since I was registered and given the 25€ chip, I decided to take a look at their games. At first I tried table games, I played Deuces Wild and my instincts increased my balance to 35€.After that I tried my luck at Multi Hand Blackjack, I liked the graphics for the table games. After few lucky hands I started to lose and when my balance went down to 20€ switched to video slots.

I tried Great Reef, but it only gave me lots of empty spins and 2€ win in total. Then I played Diablo, which is a 13 payline slot. It had nice design. I placed 0.65€ bets and 25 autospins. 25spins gave me about 6€ win and with 8€ left I went to Dice and Fire, which took away all my bonus money. However, at least there I got 12 free spins and I think this slot is perfect for gamblers- you can risk and double your win and if you guess the color of the card right, your winnings will be doubled and than you can double them again. It's interesting!

Overall, I really liked the graphics and game, lobby designs. I didn't like the customer service, it wasnt good, but other than the discrepancies with the ND bonus and customer support, everything else was ok, the games loaded very quickly and the variety of games was good too.

Top game and rival has the most no. of free sign up bonus casinos and most of them are from them only and this is why i always register on casinos from these groups. I ask the support to give me the no deposit bonus and they add it to my account manually. Top game also has a lot of problems in their software as the game sometimes does not work and won open. They have a live chat option every time on the screen and i like his thing a lot. No like other casinos where you have to find the option and then a new
window opens and wait for the operator and all that.

My first game was bee land and i have been on this game before and it is a very medium level game . I hit the cop like bee thing in the third spin that paid me .06$.The best win was when the guitarist bee thing came on line and that got me around 2.20$ combined from all lines. This game ha never paid me this much money before and i guess the variance and payouts differ from one casino to other. The wager is also 40 times i guess. Then i open crazy jungle and i have almost played all he games of top game before as a lt of casinos from them have free sign up money.

The best was the monkey like bonus feature which pays really good money and i was betting 0.50 per spin here because i could see some good numbers in the win section of the game. Hit the banana thing a couple of times but then moved to blackjack and tried to fight the dealer this time. Most if the times i bet big in the first two hands
because i have this theory that they let us win a couple of hands in the beginning on purpose so that we bet even bigger . Their is only one thing i need top game to work on and that is the loading thing of their games which takes some good time and also does not work some times.