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Box24 Casino

6.75
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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Box24 Casino review

  • US players accepted
  • Features several slots, as well as some table games and video pokers
  • 24/7 support by live chat and email
  • Secured with SSL
  • Proven fair by independent audits
  • Players from many countries are prohibited
  • No instant-play version available
General info & Latest Promos
Website http://www.box24casino.com
Established 2009
Owner Deckmedia N.V. Casinos
Casino Promotion Box24 Casino: 200% Bonus on Your First Deposit

Box24 Casino is a downloadable online casino that features an elegant theme and several different games. It uses the Topgame software platform, which offers a number of slots, table games, video pokers, and specialty games. The casino is managed by the Deckmedia group and holds an official online gaming license from the jurisdiction of Curacao.

Restricted Countries

Unfortunately, Box24 Casino is unable to offer games to players who live in Afghanistan, Aruba, Costa Rica, United Kingdom, United States and many more. Check out our restricted countries section for full list.

Games

Box24 Casino offers a wide range of slots for all types of players. They are split into two main categories: three-reel classic slots and five-reel bonus video slots. Unlike most casinos, Box24 Casino has a nearly equal balance of the two types. Among the most popular video slots are Diablo 13 slot, Cool Stone Age slot, Lucky Fishing slot, and Bee Land slot. Classic reel lovers can choose from games like Bankroll Reload slot, Red Chili Hunter slot, Fruit slot, Wild Sevens slot, and Tropical Punch slot.

The table games at Box24 Casino include some of the most popular ones in land-based casinos. Roulette players can choose from either Roulette Crystal or Electronic Roulette, both of which use favorable single-zero rules. Blackjack players can choose from Royale Blackjack or Multihand Blackjack. Other games include Casino War, Mini Baccarat, Keno, and Weed Whacker.

The video poker selection at Box24 Casino is fairly small but contains the most commonly played variants. These are Jacks or Better, Deuces Wild, Joker Poker, and Deuces and Joker. Each of these games can be played at a wide range of bet denominations.

Support

Players have access to a team of support professionals 24/7 at Box24 Casino. The most convenient way to get help is through the live chat feature. This can be accessed from the casino software or directly on the Box24 website. Alternatively, players can send an email to the appropriate department for a particular inquiry.

Security and Fairness

Box24 Casino takes player safety very seriously. The casino utilizes 128-bit SSL encryption technology to prevent people from seeing your sensitive data as it travels to the casino server. Box24 also features a privacy policy to protect you from third parties buying your information.

The Top Game platform has been proven fair through several independent audits throughout the years. While Box24 Casino does not provide full audit information, they do welcome players to inquire about their own play history, giving you the data you need to make sure that you're getting a fair game.

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Casino details
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  • Restricted Countries

    • Afghanistan
    • Andorra
    • Anguilla
    • Aruba
    • Asia
    • Australia [1]
      • New South Wales
    • Bermuda
    • British Indian Ocean Territory
    • British Virgin Islands
    • Burundi
    • Cambodia
    • Cayman Islands
    • Chad
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Costa Rica
    • Curaçao
    • Czech Republic
    • Denmark
    • Eritrea
    • Falkland Islands
    • Gibraltar
    • Guinea-Bissau
    • Haiti
    • Iraq
    • Ireland
    • Israel
    • Italy
    • Montserrat
    • Myanmar [Burma]
    • Netherlands
    • North Korea
    • Pitcairn Islands
    • Romania
    • Saint Helena
    • Somalia
    • South Georgia and the South Sandwich Islands
    • Sudan
    • Syria
    • Tajikistan
    • Turks and Caicos Islands
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

Box24 Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Plouffalo 6 reviews
Canada
Message

LIKED

Fast to be verified. First time play 24box, already can withdraw same day.
Customer service are nice. 800$ withdraw for a first time on 24box. Cool site, send the good document, 20min your good to go get verified. First play after dare will be no problem to withdraw. Keep on going 24box, you are nice and you got nice bonus but I dont use, I dont like waging
BOX24 CASINO REPLIED ON JANUARY 4. 2019
Hello,

Thank you for choosing our website and thank you for your feedback! We are glad to hear that you are enjoying the games and your winnings.

In case playthrough is not your cup of tea, we also have cashback offers that you can opt for to be able to cash out any time you score a win, wagering free.

Don't forget to check out the Loyalty program too, as it offers a hefty cashback bonus every Monday!

Best of luck with the games and see you online soon!

Kind regards,
The Box 24 Casino
billyleeroy 1 review
Victoria
Message

LIKED

Just the inconvenience of playing online.Thats about it!!

DISLIKED

I have spent enough hours in box24 playing live BlackJack and computer generated BlackJack, to tell everyone of you how it is. Lets start with bonuses, they seem very attractive but if you do the calculations your bankroll would have to be around 25k, just an example I was offered bonus of 1000 but to get that you would have to wager it 25000 times before you could even get it, and secondly you have about 7 days time to complete the wagering process, so with normal deposit of 1000 as you would normally start the game with you will never come even close of getting that bonus.
Free Spins same thing, say you win 100 using your free spins you will have to wager that amount about 30 times before you could get it, time limits apply too.

Dealers - they must work very long hours, they are tired,falling asleep at the table, making mistakes and dropping cards and for their mistakes you are loosing your money when you ask for help when the DEALER made mistake first of all you are asked for the "screen shot" of that game, the screen shot is meant to be transferred to TECH support, and thats it you will never hear from them or simply they will reply "we found nothing out of ordinary". You will also randomly out of nowhere loose connection to the casino resulting in loosing your bet and once again Tech support will find nothing out of ordinary.

DEPOSITS- you will find that deposits are very quick however you will find also that your bank will hit you additional fees for depositing money into your Box24 account, because sometimes you will have to deposit in US dollars. And you can deposit as many times as you like and none will ask nothing, but when it comes to WITHDRAWAL than you have to proof the ownership of your card, proof this and that, but why don't they proof everything before you start playing in Box24. You can open an account and start playing in 15min and deposit thousands and none will care or ask you a thing but try to withdraw 100 you will have to tell them pretty much everything about yourself.

And last thing I want to write about Just few weeks ago I wanted to withdraw 4k, I needed to proof the ownership of my credit card, yep all good I did everything what they wanted from me, time went by no money landed in my bank account, the Box24 reversed the withdrawal without even contacting me, letting me know, or whatever, than I knew because they have your money in their hands they HAVE YOU BY THE BALLS they can do whatever they want, whatever suits them the best, in case of problems its they word against yours, by all odds you have to part with your funds one way or another.
So whoever is reading this and you like to play casino, professionally or just for fun, you are much better off playing in real brick and mortar casino at least there you have fair chance of winning, and if you are loosing you take your money and you can leave, any problems will be resolved on the spot.

Stay away from BOX24
BOX24 CASINO REPLIED ON JANUARY 1. 2019
Hello,

We hope this message finds you well.

First off, please know that we always appreciate all feedback that we receive, as it helps us understand what our members enjoy on the website and what can be improved (if necessary).

To address your first concern, please note that all bonuses that we offer come with a wager requirement that needs to be completed in 7 days in order for you to be able to request a withdrawal from that particular bonus. Any bets made during the wagering timeframe count towards this, so your starting bankroll does not need to be equal to the total wagering requirement.

In order to meet the expectations of members that prefer to play wager free , cashback deals are also available for any deposit that you make, and they come in addition to the 15% loyalty cashback that you receive every Monday (for all deposits made in the previous week that you did not have a withdrawal in). This is our way of giving back and making sure that you can always give the games another try, wager free, restriction free, limit free.

Regarding the dealers of live casino games, we would appreciate if you can share with us some more information so that we can check with the game provider and make sure to fix any issue that you might have encountered. As stated in the game rules, in case there is an issue with a particular round, that round gets cancelled and your bet is refunded to your balance.

Lastly, in order for you to be able to request a withdrawal you need to verify your account. This is a mandatory step, followed by all members, in order to ensure the highest security level. Keep in mind that this is a process that you only need to complete once. All you need to do after that is make sure that all documents on your account are up to date when requesting a withdrawal. You can always check the status of the documents on your account or on live chat, where support agents are available 24/7.

We would like to invite you to give the games another try and also to contact your Account Manager on chat for a personalized cashback plan. He will have the best ready and we are sure that it will bring you the best of luck.

Kind regards,
The Box 24 Team
Tshadee 8 reviews
Message

LIKED

I like the games. They are great. My verification process... well it went quick except that they refused the screen shot of the bank statement and requested the one from the bank but I understood. Withdrawal... well I withdrew on 9 December which was Sunday and got it in my ecopayz account on the 12 so that was not so bad. Customer service was good also.
BOX24 CASINO REPLIED ON DECEMBER 14. 2018
Hello,

Thank you for your feedback and congrats on your winnings!!!

We are happy to know that you are enjoying the website and the games and we would like to invite you to try the 5th Street Winter Race Championship, we are sure you will have a lot of fun and score some nice wins!

Kind regards,
The Box 24 Team

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  • Afghanistan +93
  • Albania +355
  • Algeria +213
  • Andorra +376
  • Angola +244
  • Anguilla +1-264
  • Antarctica +672
  • Antigua and Barbuda +1-268
  • Argentina +54
  • Armenia +374
  • Aruba +297
  • Australia +61
  • Austria +43
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  • Bangladesh +880
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  • Bermuda +1-441
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  • British Virgin Islands +1-284
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  • Bulgaria +359
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  • Cambodia +855
  • Cameroon +237
  • Cape Verde +238
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  • Cayman Islands +1-345
  • Central African Republic +236
  • Chad +235
  • Chile +56
  • China +86
  • Christmas Island +61
  • Cocos [Keeling] Islands +61
  • Colombia +57
  • Comoros +269
  • Congo - Brazzaville +242
  • Congo - Kinshasa +243
  • Cook Islands +682
  • Costa Rica +506
  • Croatia +385
  • Cuba +53
  • Cyprus +357
  • Côte d’Ivoire +225
  • Denmark +45
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  • Grenada +1-473
  • Guatemala +502
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  • Guinea +224
  • Guinea-Bissau +245
  • Guyana +592
  • Haiti +509
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  • Iceland +354
  • India +91
  • Indonesia +62
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