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7 Spins Casino

GOOD 7.8
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

7 Spins Casino Review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
  • 72 hours pending time for withdrawals
General info & Latest Promos
Website http://www.7spins.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion

7Spins Casino is an online casino that has been operating for several years. The casino features online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. 7Spins has a license from the jurisdiction of Costa Rica. 

Restricted Countries

7Spins Casino does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.

Virtual Games

Since the majority of online casino players mostly prefer slots, 7Spins has ensured that there is a wide selection to choose from. Players at the casino will have a chance to enjoy games from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. These include titles like Da Vinci's Treasure slotPixie Wings slotAsgard slot and Wild Spells slot. With a good variety of progressive slots to top it off, we guarantee you won't get bored of spinning.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, 7Spins Casino offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at 7Spins's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of 7Spins Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Being able to contact a casino support representative with ease is essential. 7Spins understands the need for prompt service; therefore, they have developed a 24-hour support system. Contact them at any hour of any day through the live chat button within the software client. If you want to resolve a question through other means, you can also send them an e-mail.

Security and Fairness

Players deserve to know that their personal details are safe when playing online. 7Spins guarantees your safety through various security mechanisms. If you send data to or retrieve data from their servers, the transmission is protected with 128-bit SSL encryption, the industry standard. Only 7Spins and its billing processors are given access to any of your data.

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Casino details
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7 Spins Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Charlie26 1 review
• Western Australia
Reviewed on March 25. 2019

DISLIKED

Payment is very slow. It’s been three weeks now. Accounts now have told me I have to wait another 5 days to review my paperwork again,they say this happens two or three times a year. At ramdeam to anyone who plays 7Spins. I have followed there rules, but payment still haven’t got.
$50.000 . Still waiting???? .
7 SPINS CASINO REPLIED ON MARCH 26. 2019
Hello,

We hope this message finds you well.

According to the records of your account, your latest withdrawal request has been declined due to the Verification Process. The Verification Process falls into place for accounts with pending payouts and is a standard procedure that can be performed up to twice per year, however, any withdrawal requests can be left pending so that they are reviewed as soon as the Verification Process has ended.

According to this process, Security and Management thoroughly review the account and all account activity during the additional verification, as well as the documents that you have previously sent. Please note that the Verification Process takes place in order to ensure that the withdrawal process is smooth and safe for all our customers.

We have reviewed your account and noticed that you made a new withdrawal request which is currently pending. Please leave it pending so that it can be reviewed as soon as the Verification Process has ended.

Please let us know on chat if you need any further information regarding your account, we are online 24/7 .

Kind regards,
The 7 Spins Casino team
KLowe1981 3 reviews
• Germany
Message
Reviewed on November 26. 2018

LIKED

I do like this site for the payout percentage as much as the slots. They have joined the Races revolution as well which is good.

DISLIKED

Long payout times at 72 hours. Big drawback of 7spins
7 SPINS CASINO REPLIED ON NOVEMBER 26. 2018
Hello,

We are happy to hear you are enjoying the Races and we hope that you also gave the November Missions a try!

We are waiting for you online with new an exciting promotions and also with the withdrawal options that suit you best. Please keep in mind that as long as all the bonus rules are met and the documents are on file, the withdrawal process will run smoothly.

We are on chat 24/7 to guide you through it and we are at your full disposal should you need help with anything at all.

Kind regards,
The 7 Spins Team

saqu99 1 review
• Australia
Message
Reviewed on June 4. 2018

LIKED

Generous variety of games including pokies and blackjack

DISLIKED

Misleading Information in TOS and other various pages (e.g withdrawal limits)
Very poor live help, if they are unable to solve your problem they disconnect or connect you with another agent and make you explain everything again
Slow withdrawal times (says up to 72 hours but its actually minimum of 72 hours)
Very very poor phone support, only given the number unless the issue is escalated. Obviously situated in India, you can hear laughter in the background, called 8 times but they can't fix the issue with not hearing you, thus making you spend your own money
Bonus program is very poor, never ever, I repeat never elect for bonus funds, if you deposit and get bonus funds, all your winnings including the real money are transferred to bonus funds which require a ridiculous playthrough, thus having minimal chance of actually winning money
Phone support is very poor, I highly recommend not using live casino on the phone due to various glitches (syncing, lag, format etc)
Support on this website, on the whole, is poor, takes days (I once waited more than 4 days) to receive a response on an issue, they are very naive within chat and very often rude too.
7 SPINS CASINO REPLIED ON JUNE 6. 2018
Hello,

Thank you for your feedback.

Your opinion and enjoying your time on the site are very important to us, so we are always happy to learn where we can improve your experience. This is why we looked into all aspects that you approached in your message.

First of all, in regards to our withdrawal rules, we noticed that you have indeed made 2 payout requests instead of one. Since our Terms and Conditions mention that we can process only one payout request in case there are more pending, we were only able to approve your first request. Our recommendation is that you always ask for the full amount, but we also offer you the option of cancelling your initial request and making a new, larger one, should you prefer.

In regards to being disconnected, in case you are logging out and then back in, the system will indeed transfer you to the first available agent. We apologize for the inconvenience, but we can assure you that once in chat, any questions that you have will be answered the best way.

In regards to playing with or without bonuses, sir, it is completely your choice and we offer you both options. You have the possibility of cancelling your bonuses directly from your account, or you can ask us on chat to cancel them for you before you start playing. We also recommend you to ask your Account Manager for a cash back deal, he will make sure to get you the best one.

Last but not least, please know that our whole support team is always available and able to assist you with anything you need, and should you decide to give the games another try, we will definitely do everything in our power to restore your faith in the site.

Looking forward to seeing you on chat and wishing you a great day ahead,
The 7 Spins Casino Team

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