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7 Spins Casino

GOOD 7.96
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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7 Spins Casino review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
  • 72 hours pending time for withdrawals
General info & Latest Promos
Website http://www.7spins.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion 7 Spins Casino: 200% Match Deposit Bonus

7Spins Casino is an online casino that has been operating for several years. The casino features online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. 7Spins has a license from the jurisdiction of Costa Rica. 

Restricted Countries

7Spins Casino does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.

Virtual Games

Since the majority of online casino players mostly prefer slots, 7Spins has ensured that there is a wide selection to choose from. Players at the casino will have a chance to enjoy games from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. These include titles like Da Vinci's Treasure slotPixie Wings slotAsgard slot and Wild Spells slot. With a good variety of progressive slots to top it off, we guarantee you won't get bored of spinning.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, 7Spins Casino offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at 7Spins's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of 7Spins Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Being able to contact a casino support representative with ease is essential. 7Spins understands the need for prompt service; therefore, they have developed a 24-hour support system. Contact them at any hour of any day through the live chat button within the software client. If you want to resolve a question through other means, you can also send them an e-mail.

Security and Fairness

Players deserve to know that their personal details are safe when playing online. 7Spins guarantees your safety through various security mechanisms. If you send data to or retrieve data from their servers, the transmission is protected with 128-bit SSL encryption, the industry standard. Only 7Spins and its billing processors are given access to any of your data.

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7 Spins Casino Reviews by Players

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saqu99 1 review
Australia
Message
Reviewed on June 4. 2018

LIKED

Generous variety of games including pokies and blackjack

DISLIKED

Misleading Information in TOS and other various pages (e.g withdrawal limits)
Very poor live help, if they are unable to solve your problem they disconnect or connect you with another agent and make you explain everything again
Slow withdrawal times (says up to 72 hours but its actually minimum of 72 hours)
Very very poor phone support, only given the number unless the issue is escalated. Obviously situated in India, you can hear laughter in the background, called 8 times but they can't fix the issue with not hearing you, thus making you spend your own money
Bonus program is very poor, never ever, I repeat never elect for bonus funds, if you deposit and get bonus funds, all your winnings including the real money are transferred to bonus funds which require a ridiculous playthrough, thus having minimal chance of actually winning money
Phone support is very poor, I highly recommend not using live casino on the phone due to various glitches (syncing, lag, format etc)
Support on this website, on the whole, is poor, takes days (I once waited more than 4 days) to receive a response on an issue, they are very naive within chat and very often rude too.
7 SPINS CASINO REPLIED ON JUNE 6. 2018
Hello,

Thank you for your feedback.

Your opinion and enjoying your time on the site are very important to us, so we are always happy to learn where we can improve your experience. This is why we looked into all aspects that you approached in your message.

First of all, in regards to our withdrawal rules, we noticed that you have indeed made 2 payout requests instead of one. Since our Terms and Conditions mention that we can process only one payout request in case there are more pending, we were only able to approve your first request. Our recommendation is that you always ask for the full amount, but we also offer you the option of cancelling your initial request and making a new, larger one, should you prefer.

In regards to being disconnected, in case you are logging out and then back in, the system will indeed transfer you to the first available agent. We apologize for the inconvenience, but we can assure you that once in chat, any questions that you have will be answered the best way.

In regards to playing with or without bonuses, sir, it is completely your choice and we offer you both options. You have the possibility of cancelling your bonuses directly from your account, or you can ask us on chat to cancel them for you before you start playing. We also recommend you to ask your Account Manager for a cash back deal, he will make sure to get you the best one.

Last but not least, please know that our whole support team is always available and able to assist you with anything you need, and should you decide to give the games another try, we will definitely do everything in our power to restore your faith in the site.

Looking forward to seeing you on chat and wishing you a great day ahead,
The 7 Spins Casino Team
mtkhan445 1 review
New Zealand
Message

LIKED

They are useless they never reply or answer the phone. Always sending the same message.

DISLIKED

I am waiting for my account to be verify so that I can withdraw my winning. Impossible to take out.
7 SPINS CASINO REPLIED ON JANUARY 10. 2018
Hello,

Please note that unfortunately we were unable to locate your account, but if you would be so kind as to get back to us with your username via email to support @ 7spins . com [typed together], we will always make sure that all your needs are met and any concern looked into.

Looking forward to seeing you online.

Regards,
7 Spins Casino Team
claudia187 4 reviews
Western Australia
Message

LIKED

7spins started out to be very personable and wanting to tend to your every need even so far as giving you bonuses when you clearly asked not to. Unfortunately nothing much in the like column but oh so many in the DISLIKE column.

DISLIKED

You absolutely cannot and will not get any gutless little worms on chat if you have any questions or are requesting your money.
7 SPINS CASINO REPLIED ON JANUARY 2. 2018
Hello,

Please note that we have reviewed your activity on the site and found that you have specifically asked for chips on chat and every time you have asked for a new one, you have also received one, even multiple times per day. You also received many extras along the way and we hope that they offered you an enjoyable playtime on the site.

We are sorry to hear that there are things that you don't like about the site, but we would like to take this opportunity to ask you for some more feedback via email to support @ 7spins . com [typed together] and we will make sure to look into it right away.

We can assure you that our main goal is for our customers to have an enjoyable experience on our site and we will spare no effort in making sure that this happens as soon as possible.

Looking forward to seeing you online.

Regards,
7 Spins Casino Team

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