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7 Spins Casino

GOOD 7.59
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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7 Spins Casino review

  • Good amount of video and three-reel slots
  • 24/7 support accessible via live chat, phone, and e-mail
  • 128-bit SSL encryption
  • Bears the TST audit seal
  • Limited table games and video pokers
  • Third-party report not visible to the public
General info & Latest Promos
Website http://www.7spins.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion 7 Spins Casino: 200% Match Deposit Bonus

7Spins Casino is an online casino that has been operating for several years. The casino is powered by TopGame software. 7Spins has a license from the jurisdiction of Costa Rica.

Games

Since the majority of online casino players mostly prefer slots, 7Spins has ensured that there is a wide selection to choose from. TopGame software features several well-animated video slots with plenty of exciting bonus features, as well as three-reel slots with generous paytables for more traditional gamblers. With a good variety of progressive slots to top it off, we guarantee you won't get bored of spinning.

As far as other games go, however, the selection is quite limited. Table games players can choose from three variants of roulette and single- and multi-hand blackjack. 7Spins also offers keno. The casino does not offer any casino pokers, dice games, or other card games. Additionally, the video poker selection is limited to four variants: Deuces Wild, Deuces and Joker, Jacks or Better, and Joker Poker. While the paytables are good and the animations are smooth, people who enjoy bonus pokers or off-the-wall variants won't get their fix.

Support

Being able to contact a casino support representative with ease is essential. 7Spins understands the need for prompt service; therefore, they have developed a 24-hour support system. Contact them at any hour of any day through the live chat button within the software client. If you want to resolve a question through other means, you can also send them an e-mail or call their toll-free US number.

Security and Fairness

Players deserve to know that their personal details are safe when playing online. 7Spins guarantees your safety through various security mechanisms. If you send data to or retrieve data from their servers, the transmission is protected with 128-bit SSL encryption, the industry standard. Only 7Spins and its billing processors are given access to any of your data.

Fair game is also a major factor in having an enjoyable online gaming experience. 7Spins bears the TST seal on their website. TST is a world-renowned third-party auditor that tests casino software to ensure that it delivers truly random results. However, this seal does not link to a report. This is not uncommon: Most online casinos do not link to the report. And since TopGame is used in many other casinos, it's safe to assume the audit has been done.

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  • Restricted Countries

    • Afghanistan
    • Andorra
    • Anguilla
    • Aruba
    • Asia
    • Australia [1]
      • New South Wales
    • Bermuda
    • British Indian Ocean Territory
    • British Virgin Islands
    • Burundi
    • Cambodia
    • Cayman Islands
    • Chad
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Costa Rica
    • Curaçao
    • Czech Republic
    • Denmark
    • Eritrea
    • Falkland Islands
    • Gibraltar
    • Guinea-Bissau
    • Haiti
    • Iraq
    • Israel
    • Italy
    • Montserrat
    • Myanmar [Burma]
    • Netherlands
    • North Korea
    • Pitcairn Islands
    • Romania
    • Saint Helena
    • Somalia
    • South Georgia and the South Sandwich Islands
    • Sudan
    • Syria
    • Tajikistan
    • Turks and Caicos Islands
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail: [email protected]

    Toll-free Support: +1-800-274-7345

7 Spins Casino Reviews by Players

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saqu99 1 review
Australia
Message
Reviewed on June 4. 2018

LIKED

Generous variety of games including pokies and blackjack

DISLIKED

Misleading Information in TOS and other various pages (e.g withdrawal limits)
Very poor live help, if they are unable to solve your problem they disconnect or connect you with another agent and make you explain everything again
Slow withdrawal times (says up to 72 hours but its actually minimum of 72 hours)
Very very poor phone support, only given the number unless the issue is escalated. Obviously situated in India, you can hear laughter in the background, called 8 times but they can't fix the issue with not hearing you, thus making you spend your own money
Bonus program is very poor, never ever, I repeat never elect for bonus funds, if you deposit and get bonus funds, all your winnings including the real money are transferred to bonus funds which require a ridiculous playthrough, thus having minimal chance of actually winning money
Phone support is very poor, I highly recommend not using live casino on the phone due to various glitches (syncing, lag, format etc)
Support on this website, on the whole, is poor, takes days (I once waited more than 4 days) to receive a response on an issue, they are very naive within chat and very often rude too.
7 SPINS CASINO REPLIED ON JUNE 6. 2018
Hello,

Thank you for your feedback.

Your opinion and enjoying your time on the site are very important to us, so we are always happy to learn where we can improve your experience. This is why we looked into all aspects that you approached in your message.

First of all, in regards to our withdrawal rules, we noticed that you have indeed made 2 payout requests instead of one. Since our Terms and Conditions mention that we can process only one payout request in case there are more pending, we were only able to approve your first request. Our recommendation is that you always ask for the full amount, but we also offer you the option of cancelling your initial request and making a new, larger one, should you prefer.

In regards to being disconnected, in case you are logging out and then back in, the system will indeed transfer you to the first available agent. We apologize for the inconvenience, but we can assure you that once in chat, any questions that you have will be answered the best way.

In regards to playing with or without bonuses, sir, it is completely your choice and we offer you both options. You have the possibility of cancelling your bonuses directly from your account, or you can ask us on chat to cancel them for you before you start playing. We also recommend you to ask your Account Manager for a cash back deal, he will make sure to get you the best one.

Last but not least, please know that our whole support team is always available and able to assist you with anything you need, and should you decide to give the games another try, we will definitely do everything in our power to restore your faith in the site.

Looking forward to seeing you on chat and wishing you a great day ahead,
The 7 Spins Casino Team
mtkhan445 1 review
New Zealand
Message

LIKED

They are useless they never reply or answer the phone. Always sending the same message.

DISLIKED

I am waiting for my account to be verify so that I can withdraw my winning. Impossible to take out.
7 SPINS CASINO REPLIED ON JANUARY 10. 2018
Hello,

Please note that unfortunately we were unable to locate your account, but if you would be so kind as to get back to us with your username via email to support @ 7spins . com [typed together], we will always make sure that all your needs are met and any concern looked into.

Looking forward to seeing you online.

Regards,
7 Spins Casino Team
claudia187 4 reviews
Australia
Message

LIKED

7spins started out to be very personable and wanting to tend to your every need even so far as giving you bonuses when you clearly asked not to. Unfortunately nothing much in the like column but oh so many in the DISLIKE column.

DISLIKED

You absolutely cannot and will not get any gutless little worms on chat if you have any questions or are requesting your money.
7 SPINS CASINO REPLIED ON JANUARY 2. 2018
Hello,

Please note that we have reviewed your activity on the site and found that you have specifically asked for chips on chat and every time you have asked for a new one, you have also received one, even multiple times per day. You also received many extras along the way and we hope that they offered you an enjoyable playtime on the site.

We are sorry to hear that there are things that you don't like about the site, but we would like to take this opportunity to ask you for some more feedback via email to support @ 7spins . com [typed together] and we will make sure to look into it right away.

We can assure you that our main goal is for our customers to have an enjoyable experience on our site and we will spare no effort in making sure that this happens as soon as possible.

Looking forward to seeing you online.

Regards,
7 Spins Casino Team

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