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138.com Casino

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Average Complaint Response Time: 1 day
Average Complaint Response Time: 1 day

138.com Casino Review

  • Full selection of live and virtual games from numerous software platforms
  • Available in both English and Chinese
  • 24/7 support through live chat and email
  • Proven fair by TST
  • Numerous country restrictions
  • Full third-party audit certificate not available
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General info & Latest Promos
Website http://www.138.com
Established 2012
Owner FESUGE Limited
Casino Promotion

138.com Casino is an online casino with a distinct Oriental look and feel, although they offer services in English in addition to Mandarin and Cantonese. They are powered by the unique Amaya, Gameplay Interactive and Microgaming platforms, which offer a number of different virtual and live casino options. The casino is licensed in the jurisdiction of the Isle of Man.

Virtual Games

The slot selection at 138.com is impressive for being such a unique online casino. You can enjoy a number of different bonus video slots including Aladdin's Legacy slot, Monkey Love slot, Amazon Adventure slot, Doctor Love slot, and Game of Thrones slot. Alternatively, you can try your luck with the casino's three-reel slots instead.

The selection of table games at 138.com is also remarkable. The main casino's virtual table options include games such as different varients of blackjack, baccarat, craps, and roulette. 

If you're looking for video poker, 138.com has four popular variants for you to play: Jacks or Better, All-American Poker, Deuces Wild, and Joker Poker. Jacks or Better is also available in a "zero" format without a house edge.

Live Casino

If you're looking for the most interactive and realistic option, check out their huge live casino. Here players can play against a number of beautiful dealers 24/7 in a friendly game of blackjack, baccarat, or roulette.

Support

138.com does a good job at providing players with a helpful customer service team. When you need assistance, you can use the casino's 24/7 live chat service to get a friendly representative immediately. You can also call the casino using their UK freephone number, or by filling out the online email contact form.

Security and Fairness

We're satisfied that 138.com is doing all they can to keep their players safe. When you sign up at 138.com or provide them any sensitive information for banking purposes, your data is kept safe with SSL encryption and firewall technology. This policy is outlined in the casino's FAQs.

The games used at 138 Sungame have all been audited for fairness by TST, one of the largest auditing firms in the industry. Although it would be nice if 138.com provided the full audit certificate, there is enough information available to demonstrate the games are, in fact, fair.

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Casino details
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  • Allowed Countries

    • Africa
    • Aland Islands
    • Andorra
    • Anguilla
    • Anonymous Proxy
    • Antigua and Barbuda
    • Arab Jamahiriya
    • Argentina
    • Aruba
    • Asia/Pacific Region
    • Austria
    • Azerbaijan
    • Bahamas
    • Barbados
    • Belize
    • Benin
    • Bermuda
    • Bhutan
    • Bonaire
    • Botswana
    • Bouvet Island
    • Brazil
    • British Antarctic Territory
    • British Virgin Islands
    • Brunei
    • Canton and Enderbury Islands
    • Central African Republic
    • Chile
    • Christmas Island
    • Cocos [Keeling] Islands
    • Comoros
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cook Islands
    • Costa Rica
    • Curaçao
    • Côte d’Ivoire
    • Djibouti
    • Dominica
    • Dominican Republic
    • East Timor
    • Ecuador
    • El Salvador
    • Europe
    • Falkland Islands
    • Faroe Islands
    • Fiji
    • Finland
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • French Southern and Antarctic Territories
    • Gabon
    • Gaza Strip
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Ghana
    • Gibraltar
    • Greenland
    • Grenada
    • Guatemala
    • Heard Island and McDonald Islands
    • Honduras
    • Iceland
    • Isle of Man
    • Jamaica
    • Jersey
    • Johnston Island
    • Jordan
    • Kazakhstan
    • Kiribati
    • Kuala Lumpur
    • Kuwait
    • Laos
    • Latvia
    • Liechtenstein
    • Luxembourg
    • Malawi
    • Malaysia
    • Maldives
    • Malta
    • Marshall Islands
    • Mauritania
    • Mauritius
    • Mayotte
    • Micronesia
    • Moldova
    • Monaco
    • Mongolia
    • Montserrat
    • Morocco
    • Namibia
    • Nauru
    • Nepal
    • Neutral Zone
    • New Caledonia
    • New Zealand
    • Nicaragua
    • Niue
    • Norfolk Island
    • Norway
    • Oman
    • Pacific Islands Trust Territory
    • Palau
    • Peru
    • Pitcairn Islands
    • Qatar
    • Reunion
    • Rwanda
    • Réunion
    • Saba
    • Saint Barthéley
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • Samoa
    • San Marino
    • Satellite Provider
    • Senegal
    • Seychelles
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Solomon Islands
    • South Africa
    • Statia
    • Suriname
    • Svalbard and Jan Mayen
    • São Tomé and Príncipe
    • Timor-Leste
    • Tokelau
    • Tonga
    • Trinidad and Tobago
    • Turkmenistan
    • Turks and Caicos Islands
    • Tuvalu
    • U.S. Miscellaneous Pacific Islands
    • Union of Soviet Socialist Republics
    • United Arab Emirates
    • Uruguay
    • Uzbekistan
    • Vanuatu
    • Wake Island
    • Wallis and Futuna
    • Western Sahara
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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138.com Casino Reviews by Players

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Reviewed on February 4, 2020

LIKED

Good selection of games and providers. Also a nice website layout and quick verification. Struggling to get to 150 words just be wary when playing here

DISLIKED

Skrill does not work on there site yet for months now they continue to offer it as a payment method - which means they need to investigate every depaosit making you feel stressed as they need to see personal information before the even attempt to investigate . I’m currently £250 out of pocket right now .

Up until this incident. They were great but now I feel like they are going rogue
Raisond 16 reviews
Message
Reviewed on October 31, 2017

LIKED

Great games, fair payouts. Super fast withdrawal and no problems. Friendly helpful customer service.

All round great casino just how it should be.

DISLIKED

Nothing really. A lot of other casinos could learn from this one.
138.COM CASINO REPLIED ON NOVEMBER 1, 2017
Hi Raisond,

Thank you for your kind feedback!

138.com focuses on its customers and I love the fact you have had a great experience with us.

We look forward to having you back to enjoy gaming with us.

Enjoy!
steverich 12 reviews
Message
Reviewed on November 11, 2016

LIKED

Excellent microgamming, personal favorite of mine. Good communication with knowledgeable staff who do a proper job and are very courteous. PAYMENTS are very swift. I withdrew at 11pm and it was processed within 2 hours. Back to card takes 2 plus days but that is the bank not 138, they are as quick as one could reasonably expect. I am a sports punter in the main so this site is great for a quick bet on the horses or football too. Recommended by an old hand on these sites.

DISLIKED

Small gripe but a few more video pokers, there are only 4 or so and microgamming have dozens available in their software. But that's all I have to moan about!
138.COM CASINO REPLIED ON NOVEMBER 11, 2016
Hi Steverich,

We truly appreciate your excellent feedback regarding our products and services. Our team are making continuous efforts to provide quality service to all of our players.


Regards,
138 Team

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