Resolved
Resolved
PokerStars Casino - Account ''Temporarily Restricted'' for 10 days so far
Pokerstars UK has restricted my account. Firstly, they put a deposit limit on my account for the month in November 2021. I sent them documents to show ...
Resolved
€20,000
Resolved
20bet Casino - Withdrawal still in pending after big win
I joined this casino because it is so friendly, easy to use, and is in my language; Spanish. After I did the verification process, I decided to make a ...
Resolved
£600
Resolved
VegasHero Casino - Withdraw error problem, rejecting 6x
Hi askgamblers I am having problems with my withdrawals at vegas hero casino.I tried to make a withdrawal on 19/04/22 it was not paid so I went to the ...
Resolved
Resolved
888 Casino - free spins promo
I recently received a promotional email from "The 888 Team" to get 200 free spins if I deposited $10 or more. I'd been looking for a new online casino ...
Resolved
€140
Resolved
WildPharao Casino - Not processing my withdrawal of €140
My problem is that the casino will not process my withdrawal request. I requested a withdrawal 9 days ago (12/21/21). It's about 140€.I did not ...
Resolved
kr100,000
Resolved
PlayOJO Casino - Troubles with blackjack winnings
Hi,In my last game, Play Ojo live Blackjack, I have put 100000 SEK Bet and I won. My balance should be 200000 SEK. But It doesn't show the balance as ...
Resolved
$10,004
Resolved
Captain Jack Casino - Delayed Payments AGAIN 10K
I have been trying to collect my winnings of $10,003.74 but have been unsuccessful again within the casino rules written timeframe for some of the ...
Resolved
$39,009
Resolved
Planet 7 Casino - Payment Concern
Originally, I had made 18 withdrawal requests via Wire Transfer between Sept. 2020 and June 2021, which were never processed. I was informed In Nov. ...
Resolved
€208
Resolved
SupaCasi Casino - Rejected withdrawal and double security check
After sending eight documents and fulfilling KYC process my withdrawal got rejected the fifth time and I received an email on 14.3. saying:We would ...
Resolved
kr14,000
Resolved
NineCasino - Withdrawal cancelled several times
Hi Askgamblers,I have an issue with this casino regarding a withdrawal using bitcoin as a payment method. So, I have had multiple withdrawals from ...
Resolved
Resolved
Evobet Casino - My withdrawal has been disabled
Hello, I am having an issue with Evobet. I can't withdraw my money because my account is under investigation for security reasons. It all started when ...
Resolved
Resolved
Svenbet Casino - Svenbet do not pay for a long time
Hello dear Askgamblers! I have registered on Svenbet on 09.05.2022. I have accepted a welcome promotion for the first deposit and during playing I ...
Resolved
€1,182
Resolved
Dozenspins Casino - Verification and withdrawal delayed
I created an account on 2022/06/03, also verified it on their site and my account was verified ( screenshot added). Also a few days later I got an ...
Resolved
Resolved
888 Casino - 888 Casino complaint
Dear 888,I recently joined your mobile app and created an account, depositing sufficient funds in the process. When verifyin my email, I noticed the ...
Resolved
Resolved
888 Casino trouble
Having recently won £2000 I was quite keen to withdraw my winnings.However was asked to upload various id documents which wasnt a bother.However as I ...
Resolved
£160
Resolved
Genesis Casino - Problems with withdrawal, running out of options
I have been trying to recieve both my winnings since the 6th of May. I won 160 on the 6th. Then 130 a couple of days later. I still haven't recieved ...
Resolved
€850
Resolved
888 Casino - Delayed withdrawal for two months
After making a €200 deposit and playing with cash (no bonus involved), I won up to and withdrew €850 euro March 26th 2022 from 888. After waiting ...
Resolved
€2,000
Resolved
Vegadream Casino - Delayed account verification and €2,000 withdrawal
Hello, I have a pending withdrawal of 2000€. I have already uploaded my documents for verification twice. Once on 14.05. and on 17.05.I haven't ...
Resolved
€4,000
Resolved
SlotVibe Casino - Delayed withdrawal total 4000 EUR
I made withdrawal request on 1st June at 12:31 (CET). After 46 hours my withdrawal is still pending. I contacted live chat but always got the same ...
Resolved
$2,820
Resolved
Planet 7 Casino - Delayed and modified payments
I have had 2 withdrawals pending since May 1`0th. The casino has reduced a 2500.00 withdrawal to 1250.00 which isn't correct. I also have an 800.00 ...
Resolved
€550
Resolved
BitSpinCasino - Account closed and I dont get any information
Hi, I was trying to log in to my account and I was supriced that I cant log in. Then I contacted support and they state that my account is close due ...
Resolved
$47,500
Resolved
Captain Jack Casino - Very slow payment since March
Hi, as per the title, I have not been able to get a single withdrawal request approved since 4/14/22, and its related payment sent to my account on my ...
Resolved
BTC0
Resolved
BitDice Casino - Payment delayed over 72 hours for the 3rd time
Hello,This is now Complaint #3 against this casino (Complaints #1 and #2 have been successfully resolved, thanks to AskGamblers)a. I made a withdrawal ...
Resolved
€290
Resolved
Fortune Clock Casino - Multiple withdrawal rejections, alternative also
I have had multiple withdrawal requests rejected. I have fully verified account and have supplied all documentation that was requested. I have tried ...
Resolved
€35,000
Resolved
Simple Casino - Delaying payout after lengthy verification process
Hi,I am currently struggling to get my funds out of my Simple Casino account. This due to a very lengthy verification process. I have verified ID, ...
Resolved
€200
Resolved
Cazimbo Casino - Deposit not getting credited on Casino Fraud Suspicion
On 16.05.2022 I deposited 200 Euro via Sofort Überweisung on the Casino Website Cazimbo. During the process of depositing an error accrued and the ...
Resolved
€100
Resolved
WildPharao Casino - Account verification pending
On November 26, I sent the documents for verification, but they still cannot answer me, although the rules indicate 3-5 working days. I have uploaded ...
Resolved
$5,000
Resolved
Raging Bull Casino - Delayed payments of $5,000, no moving forward
Hi, I have 2 pending payments with raging bull casino for $2500 each. One dated 12/5/22, and one 16/5/22. I’ve live chatted asking why neither has ...