I have not received my spinner tournament reward as the casinos terms and conditions and tournament rules state and promise that all prizes will be credited on Wednesdays. This happens very frequently at this casino. This is the 3rd time I have not received my spinner rewards.
I won 1st place twice and was never credited the $400 cash reward either time. Management and live chat gave me the run around for days until I finally gave up. This time it was $100 chip. So total, $900.00 This is getting old.
I've lost over $300,000.00 at all 3 of their casinos over the last 10 months and they do nothing to reward their loyal players other than give you a free $10, $20 or $50 chip here and there if you complain, which does nothing when you deposit thousands and thousands of dollars every single day. You deposit sooo much and lose it all, that you win their tournaments and then they don't even pay you that!!