Solved Casino Complaints

Golden Palace Casino - Declined Payment

During the first week of July 2014 I have received numerous calls from Golden Palace. Com Casino that I was offered a free Cashable Bonus if I logged ...

21 Grand Casino - I wait my cashout for more than 1 month.

I have pending cashouts $95 from 25.06.14. I wait my cashout for more than 1 month - today is 2.08.14. 16.07.14 I received e-mail from casino: Hey ...

WinTrillions Casino - Account and money locked!

Hello, I did my registration in the casino win trilions site and made several deposits which have been playing and enjoying myself, but on July 29, ...

All Jackpots Casino - The verification process doesn't end

hi after winning at the casino i have been asked to send copies of my id and utilty bill in order to verify my details. althought i sent these copies ...

Royal Vegas Casino - Run around my verification

I tried to withdraw $2000 last week. Few day after they ask me some documentation. I explained it to that one of the credit card that they ask was ...

Gala Casino - Verification Problem

I have a huge problem with withdrawing the money from this casino. Its been over a month now and after they have already asked me for verification ...

Play2Win Casino - Payed out only 500 out of 3850 Euro!

I register to the Casino and used a welcome bonus. I won a lot and all terms and conditions were fulfilled, so i can withdrawal the amount of 3850,- ...

Crazy Luck Casino - Withdrawal Nightmare!!!

Made a $1000 withdrawal back on May 7th. On the 19th I missed a call from "Martin" asking me to come into chat about my withdrawal. In chat, he asked ...

Casino Mate - Not Processing Payout When they said

On this last Saturday, July 20 I was told that my requested payout, to my EntroPay account would take 2-3 days and that all my documents were done and ...

Delaying Payout £100

I have used no deposit bonus and wagered 400 times and won £109.5. According to casino £100 can be withdrawn, for that they have asked for the ID ...

All Slots Casino - Not paying out or acknowledge my documents

Username rach1 I won money and requested a withdrawal. After sending my documentation requested exactly as they asked 4 times I recieved an email ...

Always Cool Casino - No respond to my request of withdrawal

Happen that i has been user of “Always Cool Casino”, since more than five years, and is to make near of three withdrawal of money, but of low ...

Help me with Futuriti

hi i deposited 5 euro and got a bonus of 10 spins with this casinoi got Lucky and won some money so i requested pay out but after 2 days i was with my ...

Slots Village Casino - Games don't work...and add bonuses at random.

I am a recent active player of Slots Village Casino and have made 3 deposits thus far, but I will no longer play there for two reasons. 1 - The ...

Rich Casino - refuses to pay

This casino is entirely a fraud. US Players - Do not use them at all, they WILL NOT allow you to withdraw the money under any circumstances.I won $5, ...

NetBet Casino - Access denied and refuse to refund my deposit

I made a deposit about a month ago with www.netbet.com and their welcome bonus term said i had to rollover 12 time the initial deposit and bonus (1000 ...

Slotobank Casino - Withdrawal cannot be processed whilst I'm self excluded

I joined the casino on the 26th July 2014, I quickly won £100 and I decided it was best for me to withdraw the money and self exclude myself for ...

All Slots Casino - 5 different answers regarding my withdraw and still no payment

This casino is a mess when it comes to customer support. I have been hung up on twice while they are suppose to be just looking into my account ...

7Regal Casino - Notarized ID not being received and terrible customer support

Hello I would like to mention that the above casino are making life and everyone elses life a complete misery by there overzealous verification ...

Cherry Casino void my winnings of 3100 euro!!!

i found out that cherry casino close my account and void my winnings,i am shocked and very upset,i will explain you everything that happen until today ...

Planet 7 Casino - Run around with 15,000 Win

On May 29, 2014 I was lucky again and hit the jackpot for $15,000.00. I quickly contacted Nick Powers who congratulated me... He also stated that I ...

Pamper Casino - Does Not Fulfill Its Own Withdrawal Policy

My deposit was approved with Pamper for 977.00 usd on June 13. On the withdrawal page, it states that after the first withdrawal (this is my second), ...

Eurofortune Casino - Not pay winnings and will not respond to emails.

I opened an account at the end of May 2014, following receipt of an email offering me a no deposit bonus of 50 Euros. I have met the wagering ...

Jackpot247 Casino - Delaying payment

I signed up for jackpot247.com and was fortunate enough to finally win the amount of £1450 after making 3 seperate deposits of £700. My issue ...