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ZodiacBet Casino - No deposit money and no-one is there to help or answer

UNRESOLVED

Complaint Info

Disputed casino

ZodiacBet Casino

Amount

€ 100

Posted on February 8, 2023

One week ago I made 100€ deposit to my game account. Money didn’t appear! Since that I have contacted customer support every day. There is no normal answer. I must wait, I need to contact my bank and so on! I contacted my bank and they confirmed that payment was completed successfully. So this is clear that money is by them! Last days they don’t even answer my e-mails. One week has passed and still money is somewhere missing.

AskGamblers
Posted on February 10, 2023

Dear ZodiacBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.