Complaint #1 X3Bet Casino

Refusing to close account due to gambling problems

By ghettob

6 days ago

I have on several occations contacted customer support to try to close my account due to gamblingproblems, they have no response.
I made my first attempt in April -26 and still nothing has happened. Since then I have lost a lot of money inn that casino, and I am considering to sue them. Other than that this casino has been good with bonuses etc, but they seem to ignore any questions about responsible gaming and self exclusion

Disputed Casino X3Bet Casino

Reason Self-exclusion

Discussion

AskGamblers

• Support Team

4 days ago

Dear X3Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers

• Support Team

6 days ago

Dear @ghettob,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

X3Bet Casino Complaint Stats

Resolved 0 / 1

Avg. Amount N/A

Avg. Complaint Duration N/A

Avg. Response Time N/A