Rejected
$1,500
Rejected
Ruby Slots Casino - Verification&Payment Delays
I'm not sure why complaint was declined as I am pretty sure I accurately described my issue. The casino is delaying my withdrawal requests and not ...
Resolved
€500
Resolved
Dr Vegas Casino - Payment delayed for well over a month
I took the first deposit bonus from Dr Vegas and managed to get it up to 1090 euro. I did all wagering and did not brake any rules. My account is ...
Resolved
Resolved
Mongoose Casino - Stalling account verification
I made a deposit on dec 25. See attached printscreens. I have since then, almost everyday talking to chat been trying to verify my account. support ...
Resolved
руб.830
Resolved
BOSS Casino - Welcome Bonus Not Credited As Promised
I was on live chat and I was told I will get 100% bonus money upon deposit... So I have made a deposit of 830 RUB and got a 300 RUB bonus money ... In ...
Resolved
$1,202
Resolved
Royal Ace Casino - Delayed Bitcoin payment past their own timeline
Before I started playing at Royal Ace Casino I submitted all my documents for my account to be verfied. I do this on every online casino that I play ...
Resolved
£3,322
Resolved
Dr Vegas Casino - Refusing to reinstate game state and balance after crash during insane winning run
Whilst playing Viva Vegas the game crashed, game was reloaded but all winnings and free spins were lost. Customer service were rude, implied there was ...
Unresolved
kr24,831
Unresolved
Jackpot City Casino - Unfairly declined my payment after documents got approved
Hello Askgamblers. I am playing a lot on casino sites, and I found this Jackpot City Casino that looked really good and had good reviews. I made my ...
Resolved
€600
Resolved
Magical Spin Casino - Waiting far too long for my payment
Hi there, I requested my second withdrawal from Magical Spin on 26th December. It was 600€ and there was no bonus involved. I played with my ...
Resolved
$1,750
Resolved
Captain Jack Casino - Have not received payment of winnings
I submitted a withdrawal request for $1750 on November 10, 2017 and it was approved November 24, 2017. I have not received payment yet (17 days after ...
Resolved
€500
Resolved
Stakes Casino - Confiscating winnings in violation of their own terms
I deposited 25 yesterday. I got 100% bonus and 50 freespin. I managed to win 550 EUROS and cashed out 500 of them. I bet the last 50 on blackjack ...
Resolved
BTC0
Resolved
Cloudbet Casino - Stalling bitcoin payment way beyond the advertised payout time frame
So after 4 deposits summing up 0.5 BTC in total, I was able to win some and thought of withdrawing 0.2. I made that withdrawal in an impression that ...
Resolved
€1,100
Resolved
Wild Wild Bet Casino - Delayed payment and no communication
I made a deposit of 555€ the 15:06 25/12/2017. I played. And made a withdrawl of 1110 €. The casino has no chat avalible. and i have sent 4 ...
Resolved
BTC1
Resolved
Cloudbet Casino - Bitcoin payment still pending after 24+ hours
I requested a withdrawal from Cloudbet over 24 hours ago, and it's still marked as "Pending". I tried emailing them, but received no reply. Then I ...
Rejected
$100
Rejected
Slots of Vegas Casino - Requested $100 payout been declined twice
Slots of Vegas sent me a free $50 chip to play with and I met all the playthrough requirements and only requested the max payout via the bonus of $100 ...
Resolved
$2,000
Resolved
Ruby Slots Casino - Document Processing & Payout Take Forever
I have been trying to determine if my documents have been processed with Ruby Slots casino since I submitted them on November 27th 2017, which is ...
Resolved
BTC4
Resolved
BitcoinPenguin Casino - Withdrawal of 4.2 BTC taking days
I put a lot of coin into this site and deposits have never been an issue. However now I won and have two payout requests; one on Wednesday and another ...
Resolved
$27,500
Resolved
Planet 7 Casino - Delayed Payments, Very Frustrated
Very frustrated. Made 12 withdrawal requests on 8/10, each for 2500 totaling 30000. Had my bonus taken out TWICE. Only 2 approvals so far, which makes ...
Unresolved
$2,000
Unresolved
Las Vegas USA Casino - Haven't received my money, withdrawal has been requested weeks ago
I have contacted them via live chat to see if it was a problem with verification and they actually called me to verify my info and told me plainly ...
Unresolved
€18,000
Unresolved
Huge Slots Casino - Confiscated huge €18,000 withdrawal by applying a term retroactively
I start playing on 2 May 2016 I deposit over 20.000 euro's in your casino in the time being I always got payed when I had a withdraw the limits were a ...
Resolved
€820
Resolved
Casino Sieger - Delayed 820 euro payment, no updates
Hi, Account verified on 22/Nov/2017. I am still waiting for one of my payments. Payment details are below: AMOUNT ORIGIN DATE TIME ...
Unresolved
$450
Unresolved
Grand Reef Casino - Withdrawal accepted yet still not processed
I submitted a withdrawal request from Grand Reef Casino on the 29 or 30 of November 2017.. I was sent a confirmation email on the 1st December 2017 ...
Resolved
BTC1
Resolved
mBit Casino - Account Disabled and all funds confiscated due to unfair accusations of ''double spending'' transaction
after playing on mbitcasino.com on Dec 21st i wont about 1 btc. They keep delaying my payment and 2 days later they asked for id, selfie with id, ...
Resolved
$1,800
Resolved
Planet 7 Casino - Slow payment, still awaiting clarification on 'mixed funds' accusations
Planet 7 casino owes me around $1800 that has been approved. I'm waiting for the Bitcoin deposit which hasn't been deposited. It's been 2 weeks which ...
Unresolved
€186
Unresolved
GalaxyPig Casino - Payment never received
Hello! I would like to write a complaint to Galaxypig.com casino. About a month ago I made withdrawal from Galaxypig .com casino game account. The ...
Unresolved
BTC2
Unresolved
Anonymous Casino - Closing account and confiscating 1.9 BTC cashout without any reason or explanation
HI, on Dec 24th I was playing at a-c.bet, using an auto register account. Which means it's an anonymous account that is not registered to a name. I ...
Resolved
€3,700
Resolved
BonanzaGame Casino - Refusal to payout
BonanzaGame Casino refuses to payout my winnings after several deposits and winning 3700,00 euro on my last deposit. They claim I have multiple ...
Unresolved
€651
Unresolved
Betstreak Casino - Forfeiting arbitrarily 551€ winnings without any further clarification or proofs
Hi. I've been a member of Betsreak casino for over a year. I've made several deposits and cashouts. My account is fully verified. On 11/12 I got an ...
Unresolved
€2,500
Unresolved
All Slots Casino -- Delayed €2,500 withdrawal
hi, I have a problem with the payment of 2,500 euros in the casino all the machines, I was asked for verification documents, I sent all the documents ...