Resolved
€25
Resolved
Sloty Casino - Deposit not credited
I did deposit 02.11.2017 to the www.sloty.com. Amount was 25€ and it didnt came to my play account but it went away from my bank. so i contact with ...
Unresolved
Unresolved
BetVoyager Casino - Randomness and fairness control not working raised reasonable suspicions
Hello, I was playing at Betvoyager in No Zero roulette and found very strange thing: as soon as I start making double bets on specific field(like 1 ...
Unresolved
$1,500
Unresolved
Vegas Casino Online - Been waiting almost 3 months for my payout
I have been waiting almost 3 months for my withdraw to be paid out and I get the same excuse every time I contact customer service. waiting on 3rd ...
Resolved
$1,500
Resolved
10Bet Casino - Delayed withdrawal for over a week
I determined to withdraw my money on 25th of october, but 1 week almost passed by there’s still no confirmation from their side. Client service will ...
Resolved
Resolved
Planet 7 Casino - Account closed after withdrawal request
Submitted withdrawal request 27 September 2017, I was informed everything was good to go, documents in order, Cryptoaddress received. After a lot of ...
Rejected
$15,000
Rejected
Planet 7 Casino - $2500 withdrawal approved 39 days ago but not paid yet
So I won or thought I did $15,000 around middle of august, initially tried to withdrawal but had not sent in ppwk for my cc or proof of address as if ...
Resolved
$200
Resolved
Dreams Casino - Delayed $444 payment
Hi, Askgamblers. I have to make a formal complaint as I have not received my money for over 2 month. All necessary paperwork and information were sent ...
Resolved
$2,500
Resolved
Royal Ace Casino - Non-payment of winnings
A withdrawal of $2500 was requested Sept 15 and approved Sept 27 (09/27/2017 03:54 AM, Check Withdrawal Approved! -$2,500.00). On subsequent chats ...
Resolved
€400
Resolved
Riviera Play Casino - Delayed payment and suspicious activities
Hi! So i started to play in this casino 4/2017 and everything went ok, little slower than usually with withdrawals but still i got my money out ...
Resolved
$1,000
Resolved
Rich Casino - Winnings Payout
Hello I have a balance of $1000 in my Rich Casino account that is my winnings and I am trying to withdraw. I have read all the withdrawal rules etc ...
Unresolved
$5,040
Unresolved
Energy Casino - Blocked me from playing until my bonus expired and then confiscated over 5000 in winnings
I registered on Energy casino on the 11 of November of 2016. I made a deposit of 150 and played and lost. I decided to give my luck another spin so ...
Resolved
Resolved
Planet 7 Casino - Unfairly declined payment
My $1200 withdrawal request was wrongfully denied. I spoke with a CS REP and The reason I was given is that I played a bonus on a game that wasn't ...
Rejected
€300
Rejected
Rizk Casino - Declined payment and banned account without any justification
Hi, I won 300e on rizk.com using they free spins and requested payout, the moment I did that they blocked my account without notice or explanation. I ...
Resolved
$412
Resolved
Planet 7 Casino -Having issues being paid out according to their terms & promises
It's been a month now, and I'm receiving nothing but the same information when calling or chatting with the casino's representatives. First it was ...
Resolved
$2,973
Resolved
Planet 7 Casino - Multiple payouts delayed
Hi, I thought I had already submitted this complaint but apparently it didn't go through as I didn't hear back and can't find it under my account now ...
Resolved
$2,500
Resolved
Planet 7 Casino - Promises Not Kept, Payment Delayed
Planet 7, I've made thousands of dollars of deposits, rarely made a withdrawal, and today I'm told that 'I can't get the free spins that were ...
Resolved
$1,829
Resolved
Ruby Slots Casino - Long delay and empty excuses for non-payment
My withdrawal for $1829 was requested Aug 17 and approved Sept 6 (09/06/2017 06:20 AM, Check Withdrawal Approved! -$1,829.00). On subsequent chats and ...
Rejected
Rejected
Gala Casino - Not paying up, not helping with resolving 'mysterious' software glitch
I have recently joined gala casino, made a few deposits had a couple of bonuses but have met all wagering requirements.... I tried to make a ...
Resolved
$250
Resolved
Videoslots Casino - Missing $250 deposit for 2 weeks
I made a deposit via a cash voucher 2 weeks ago. I immediately contacted the casino who said they would resolve the issue. It has now been 2 weeks and ...
Unresolved
$169
Unresolved
Zodiac Casino - Waiting almost two weeks to resolve on reported mistake with e-check transaction
Below is the email I submitted to casino risk management after being directed to by chat . Its been 12 days with nothing . I have no response, my ...
Resolved
Resolved
BitStarz Casino - Refusing 1.15 BTC withdrawal claiming cashback bonus is a no deposit bonus, again
Bitstarz.com refuses to pay me my winnings of 1.155 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at ...
Resolved
$0
Resolved
Silver Oak Casino - Still waiting for my winnings
hello!!!i m waiting for my winnings since june!!!!! i talked so many times with their customer service but always something.....'wait a little longer ...
Resolved
$400
Resolved
Noxwin Casino - Delayed payments and false advertisement
I’ve been playing to this casino lately because of their 1 hour policy and i test it out in my first withdrawal after i verified my account to them ...
Rejected
Rejected
Casino Extreme - Account closed due to bad behavior I have no memories of
Dear Casino extreme, I received an email stating that my account was closed due to threats and insults. I want to state that I did not make threats ...
Unresolved
$500
Unresolved
Grand Reef Casino - Two of my last three withdrawals have taken over two months to settle
I had previously made a withdrawal for $800 and was emailed to fill out a deposit confirmation form, sign every deposit I had made an send it back. ...
Resolved
€4,210
Resolved
Space Casino - Voided 4200 € accusing me to have "duplicates" winch is not true
Hello, I signed up at space casino in aug 17 , claimed the FDB of 333 € and lost it. Now, more than 3 months later,on OCT25 ´17, i decided to ...
Resolved
Resolved
Slots.Lv Casino - Delay in payment, no response
I requested withdraw on 10/22/2017, withdraw requests are supposed to be handled within 72 hours. I have emailed for updates several times and have ...
Resolved
€780
Resolved
Platincasino - Stalling 780 euro payment
29 Jun 2017 I registered in Platincasino. Made 100 euro deposit from my Skrill account and got a 100 euro bonus. 5 July the balance was 781.70, the ...